How	to	find	and	priori-ze	the	
best	growth	ideas	
Josephine	Foucher	-	Product	Manager	at	Hotwire	
jfoucher@hotwire.com	
Trac%on 2016
Agenda	 • Build the culture
• Find the best ideas
• Set up the process

2
Build	the	culture
“The	defini*on	of	insanity	is	doing	the	same	thing	
over	and	over	again,	but	expec*ng	different	results”	
	
	
	-	Albert	Einstein
5	
Create	your	network	of	promoters	
Find	your	champions	 Engage	different	teams	
Product	
Engineering	Design	
It takes a village to build a growth culture
Make	people	vote	
	
	
	
	
and	prove	them	wrong!	
6	
Socialize	results	
Make sure your results don’t get buried
Build	a	repository	of	examples	
	
•  Biggest	WINNERS	
•  Biggest	LOSERS
Control	 Variant	1	
Winner	Loser	
Variant	2	
Celebrate	insights	not	just	winners	
Give permission to fail to allow great discoveries
Find	the	best	ideas
9	
Start	with	your	strategy	
Company	
strategy	
Business	
goals	
Growth	program	
goals	
Test	
Hypothesis	
Define your strategy to know
where you want to go
then use tes%ng to get there
10	
Understand	where	you	stand	
Analy-cs	
	
Bounce/funnel	analysis	
Error	analysis	
Top	customer	behavior	
	
Voice	of	the	customer	
	
Feedback	
Survey	
User	tesRng	
Benchmarking	
	
Industry	standards	
InnovaRons	
Customer	trends	
	
	
You are not solving a generic problem, know yourself
11	
Educate	 Be	crea-ve	Empower	people	
Engage	the	whole	company	
Different teams have different lenses, get them involved
Set	up	the	process
• Highlight	what	you	are	proposing	
• Outline	your	success	metrics	
• State	your	reasoning	
Frame	your	ini-a-ves	as	Hypotheses	
13	
Bad Example:
“If we structure the details page in a more diges6ble way then we can
increase GPPQ because customer will find relevant info more easily
Good Example:
“Let’s test a different book buCon colour.”
IF	…	
THEN	…	
BECAUSE	…
Priori-ze	hypothesis	for	ROI	
14	
High
Low
High Low
Value
Effort
Validate	
Hypothesis
Do	it!
Forget	it
If	you	have
the	resources
15	
Build	Knowledge	
Loser	or	
Inconclusive	
•  Strategic	value?	
•  Bad	execuRon?	
Iterate	
Move	on	
Winner	 Amplify	
No	
Yes	
Use past results to inform next steps
Promote
16	
In	summary:	Culture,	Ideas,	Process	
Process	
	
•  Use	hypotheses	
•  PrioriRze	
•  Build	knowledge	
	
1	 2	 3	
Culture	
	
•  Find	your	promoters	
•  Socialize	results	
•  Celebrate	insights	
	
Ideas	
	
•  Define	your	strategy	
•  Know	yourself	
•  Get	people	engaged	
Your turn!
Thank	you!	
Josephine	Foucher	-	Product	Manager	at	Hotwire	
jfoucher@hotwire.com

How to Find & Prioritize the Best Growth Ideas by Josephine Foucher, PM - Optimization, Hotwire