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Some say Google is God.
Others say Google is Satan.
Tuesday 26th May
01/06/2015 1
Sergey Brin, co-founder, Google
2
Simon Hunter
E-Business Advisor INI
Simon
Applies all he knows to
windsortennis.co.uk
Alison Nicholl
E-Business Advisor INI
Alison
NI u17 Ladies Soccer Manager,
and social media strategist
01/06/2015 2
Plan for Today
09:30 :: Registration
10:00 :: WHY?? & SEO - Simon Hunter
10:30 :: Social Media - Alison Nicholl
11:00 :: Case Study - Harrys Shack – Donal Doherty
11:45 :: Create an effective Digital Marketing Strategy - Alison Nicholl
12:15 :: email Marketing - Simon Hunter
12:45 :: Top Tips, Tools and Links – Simon Hunter
13:00 :: Lunch & Networking
01/06/2015 3
What??
01/06/2015 4
The ‘Google Guru’ guys
• Avinash Kaushik
– Works for Google
– Prolific blogger
– Follow on LinkedIn
01/06/2015 5
The ‘Google Guru’ guys
• John Mueller
– Works for Google
– google.com/+JohnMueller
– Does Google hangouts
01/06/2015 6
Digital Marketing Strategy
01/06/2015 7
If it’s worth doing....
The questions everyone asks . . .
01/06/2015 8
48 hours 12,000 new signups
Other Marketing? Few Google Ads
So who’s seen it? Only 19.1 million to date....
No-one watched it first 3 months – 4.75 million
Bet it ££££ a lot!! No – just $4,500
Facebook a mere 1.75 million to date....
Twitter 61.2 thousand followers ....
Active customers 1.2 million....
Does it work all the time?
01/06/2015 9
• 48 million views
• Film was ....rubbish
What’s Digital Marketing all about?
• Acquisition
• Engagement
• Conversion
• Retention
• Support
01/06/2015 10
Surely a website is enough?
01/06/2015 11
SHADOW
(What everyone else
says about you!)
VOICE
(your
website)
FOOTPRINT
(Ads, Social
Media, e-zines,
other)
Source: Gareth Dunlop, Ion
01/06/2015 12
What?
Internet overtakes television
to become biggest
advertising sector in UK
Source: Year
Fact
Web > TV
WHY Digital??
01/06/2015 13
It’s about Driving Traffic......
Web
Site
Search
Social
Media
Email
Paid
Search
Advertising
Traditional Marketing
• Telephone
• Postal mail
• TV & Radio Advertising
• Events
• Brochures, Fliers
• Recommendations
01/06/2015 Digital Marketing - Is it any good? 14
WHY DIGITAL??
Because
that is
where your
customers
are
01/06/2015 15
Start with
your
customers
and work
backwards
01/06/2015 Digital Marketing - Is it any good? 16
Influence on B2B
Of businesses use
the Internet to
research and find
potential vendors
Source: Forrester
Fact
88%
01/06/2015 17
But it’s not freeNo cost
The Investment
•Time
•Energy
Engage with What??
•Time
•Energy
01/06/2015 18
Do....
•Listen to your audience
•Be honest
•Publish Consistently
•Be gracious - acknowledge others
•Use Images
Interaction
Do’s & Don’ts
01/06/2015 19
Don’ts....
•Act without thinking
•Reveal personal information about
colleagues, competitors
•Spam
•Use images without permission
•rights- managed
•Royalty-free
•Creative commons
Interaction
Do’s & Don’ts
01/06/2015 20
Keep the focus
Some have in built tools
•Facebook insights
•google.com/alerts
•hootsuite.com
•bit.ly.com
Monitor??
01/06/2015 21
Influence on retail
...of all retail sales are
expected to be
influenced by or made
on the Internet
Source: Forrester
Fact
81%
01/06/2015 25
SEO – the Google Algorithm
SEO – the Google Way
• 4 Algorithms to be aware off
– Panda
– Penguin
– Hummingbird
– Mobile
01/06/2015 26
SEO – the Google Way
• Panda – April 2011
– Content more relevant,
– Google fights thin, stolen or plagirised content.
– Interestingly, Google now dislikes sites with high
ad/content ratio.
– Sites with too much ad-space above the fold were
penalized.
01/06/2015 27
SEO – the Google Way
• Penguin – April 2012
– Link Schemes
– Keyword Stuffing
– Over Optimization
– Web Spam
– Unnatural links
– ‘No’ to reciprocal links
– Google Disavow Tool became very useful at this
point!
01/06/2015 28
SEO – the Google Way
• Hummingbird – August 2013
– More User Centric than previous major updates.
– Google tries to give the searcher what Google
thinks they want (using user info), rather than just
on the keyword phrase.
– Knowledge graph on search returns is evidence of
this.
– Google wants Fast, Relevant, Comprehensive, User
Experience.
01/06/2015 29
SEO – the Google Way
• Penguin 3.0 – October 17 2014
– > 12 months since previous Penguin update,
– many major brands damaged by focus on poor
links
– the release of Penguin 3.0 sees a significant
change in returns
– Google claimed that only 1% of English speaking
websites were affected
01/06/2015 30
SEO – the Google Way
• Google Search Console
– https://www.google.co.u
k/webmasters/tools/mob
ile-friendly
01/06/2015 31
Mobile – April 21 2014
SEO – the Google Way
• A defined viewing area (or viewport)
– that adjusts to the device’s screen size
• Content that flows in the viewport
– users don’t have to scroll horizontally or
pinch the screen in order to see the
entire page
• Fonts that scale in size
– easier reading on small screens
• Easy-to-touch elements (e.g., buttons)
– well-spaced from other touch elements
• Visual design and motion driven by
mobile-friendly technology
– don’t use Flash!
01/06/2015 32
Pay per Click – PPC
• Google Adwords
– a PPC advertising
platform
– allows advertisers to
show ads to a
targeted audience
on Google Search
Results as well as on
advertising
websites.
01/06/2015 33
PPC v SEO
PPC
• Instant Traffic
• Unlimited Keywords
• Total control over
adtext & landing page
• Certainty
• Cost Effective
• Warning – can kill in
the hands of a novice!
SEO
• Medium to Long term
traffic
• Limited Keywords
• Degree of control over
text & landing page
• Volatile
• When it works, it’s
possibly the most cost-
effective marketing an
advertiser will ever do.
01/06/2015 34

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Search Engine Optimisation (SEO)

  • 1. Some say Google is God. Others say Google is Satan. Tuesday 26th May 01/06/2015 1 Sergey Brin, co-founder, Google
  • 2. 2 Simon Hunter E-Business Advisor INI Simon Applies all he knows to windsortennis.co.uk Alison Nicholl E-Business Advisor INI Alison NI u17 Ladies Soccer Manager, and social media strategist 01/06/2015 2
  • 3. Plan for Today 09:30 :: Registration 10:00 :: WHY?? & SEO - Simon Hunter 10:30 :: Social Media - Alison Nicholl 11:00 :: Case Study - Harrys Shack – Donal Doherty 11:45 :: Create an effective Digital Marketing Strategy - Alison Nicholl 12:15 :: email Marketing - Simon Hunter 12:45 :: Top Tips, Tools and Links – Simon Hunter 13:00 :: Lunch & Networking 01/06/2015 3
  • 5. The ‘Google Guru’ guys • Avinash Kaushik – Works for Google – Prolific blogger – Follow on LinkedIn 01/06/2015 5
  • 6. The ‘Google Guru’ guys • John Mueller – Works for Google – google.com/+JohnMueller – Does Google hangouts 01/06/2015 6
  • 7. Digital Marketing Strategy 01/06/2015 7 If it’s worth doing....
  • 8. The questions everyone asks . . . 01/06/2015 8 48 hours 12,000 new signups Other Marketing? Few Google Ads So who’s seen it? Only 19.1 million to date.... No-one watched it first 3 months – 4.75 million Bet it ££££ a lot!! No – just $4,500 Facebook a mere 1.75 million to date.... Twitter 61.2 thousand followers .... Active customers 1.2 million....
  • 9. Does it work all the time? 01/06/2015 9 • 48 million views • Film was ....rubbish
  • 10. What’s Digital Marketing all about? • Acquisition • Engagement • Conversion • Retention • Support 01/06/2015 10
  • 11. Surely a website is enough? 01/06/2015 11 SHADOW (What everyone else says about you!) VOICE (your website) FOOTPRINT (Ads, Social Media, e-zines, other) Source: Gareth Dunlop, Ion
  • 12. 01/06/2015 12 What? Internet overtakes television to become biggest advertising sector in UK Source: Year Fact Web > TV
  • 13. WHY Digital?? 01/06/2015 13 It’s about Driving Traffic...... Web Site Search Social Media Email Paid Search Advertising
  • 14. Traditional Marketing • Telephone • Postal mail • TV & Radio Advertising • Events • Brochures, Fliers • Recommendations 01/06/2015 Digital Marketing - Is it any good? 14
  • 15. WHY DIGITAL?? Because that is where your customers are 01/06/2015 15 Start with your customers and work backwards
  • 16. 01/06/2015 Digital Marketing - Is it any good? 16 Influence on B2B Of businesses use the Internet to research and find potential vendors Source: Forrester Fact 88%
  • 17. 01/06/2015 17 But it’s not freeNo cost The Investment •Time •Energy Engage with What?? •Time •Energy
  • 18. 01/06/2015 18 Do.... •Listen to your audience •Be honest •Publish Consistently •Be gracious - acknowledge others •Use Images Interaction Do’s & Don’ts
  • 19. 01/06/2015 19 Don’ts.... •Act without thinking •Reveal personal information about colleagues, competitors •Spam •Use images without permission •rights- managed •Royalty-free •Creative commons Interaction Do’s & Don’ts
  • 20. 01/06/2015 20 Keep the focus Some have in built tools •Facebook insights •google.com/alerts •hootsuite.com •bit.ly.com Monitor??
  • 21. 01/06/2015 21 Influence on retail ...of all retail sales are expected to be influenced by or made on the Internet Source: Forrester Fact 81%
  • 22. 01/06/2015 25 SEO – the Google Algorithm
  • 23. SEO – the Google Way • 4 Algorithms to be aware off – Panda – Penguin – Hummingbird – Mobile 01/06/2015 26
  • 24. SEO – the Google Way • Panda – April 2011 – Content more relevant, – Google fights thin, stolen or plagirised content. – Interestingly, Google now dislikes sites with high ad/content ratio. – Sites with too much ad-space above the fold were penalized. 01/06/2015 27
  • 25. SEO – the Google Way • Penguin – April 2012 – Link Schemes – Keyword Stuffing – Over Optimization – Web Spam – Unnatural links – ‘No’ to reciprocal links – Google Disavow Tool became very useful at this point! 01/06/2015 28
  • 26. SEO – the Google Way • Hummingbird – August 2013 – More User Centric than previous major updates. – Google tries to give the searcher what Google thinks they want (using user info), rather than just on the keyword phrase. – Knowledge graph on search returns is evidence of this. – Google wants Fast, Relevant, Comprehensive, User Experience. 01/06/2015 29
  • 27. SEO – the Google Way • Penguin 3.0 – October 17 2014 – > 12 months since previous Penguin update, – many major brands damaged by focus on poor links – the release of Penguin 3.0 sees a significant change in returns – Google claimed that only 1% of English speaking websites were affected 01/06/2015 30
  • 28. SEO – the Google Way • Google Search Console – https://www.google.co.u k/webmasters/tools/mob ile-friendly 01/06/2015 31 Mobile – April 21 2014
  • 29. SEO – the Google Way • A defined viewing area (or viewport) – that adjusts to the device’s screen size • Content that flows in the viewport – users don’t have to scroll horizontally or pinch the screen in order to see the entire page • Fonts that scale in size – easier reading on small screens • Easy-to-touch elements (e.g., buttons) – well-spaced from other touch elements • Visual design and motion driven by mobile-friendly technology – don’t use Flash! 01/06/2015 32
  • 30. Pay per Click – PPC • Google Adwords – a PPC advertising platform – allows advertisers to show ads to a targeted audience on Google Search Results as well as on advertising websites. 01/06/2015 33
  • 31. PPC v SEO PPC • Instant Traffic • Unlimited Keywords • Total control over adtext & landing page • Certainty • Cost Effective • Warning – can kill in the hands of a novice! SEO • Medium to Long term traffic • Limited Keywords • Degree of control over text & landing page • Volatile • When it works, it’s possibly the most cost- effective marketing an advertiser will ever do. 01/06/2015 34