The study investigated the practices of organisations in Gulf Cooperation Council (GCC) countries with regards to G2C egovernment maturity. It reveals that e-government G2C initiatives in the surveyed countries in particular, and arguably around the world in general, are progressing slowly because of the lack of a trusted and secure medium to authenticate the identities of online users. The authors conclude that national ID schemes will play a major role in helping governments reap the benefits of e-government if the three advanced technologies of smart card, biometrics and public key infrastructure (PKI) are utilised to provide a reliable and trusted authentication medium for e-government services.
Functions of e-government- کارکردهای حکومت الکترونیکFaisal Karimi
E-government is a concept that was introduced into public administration in the 1990s.
Electronic government is the use of information and communication technologies by government.
The study investigated the practices of organisations in Gulf Cooperation Council (GCC) countries with regards to G2C egovernment maturity. It reveals that e-government G2C initiatives in the surveyed countries in particular, and arguably around the world in general, are progressing slowly because of the lack of a trusted and secure medium to authenticate the identities of online users. The authors conclude that national ID schemes will play a major role in helping governments reap the benefits of e-government if the three advanced technologies of smart card, biometrics and public key infrastructure (PKI) are utilised to provide a reliable and trusted authentication medium for e-government services.
Functions of e-government- کارکردهای حکومت الکترونیکFaisal Karimi
E-government is a concept that was introduced into public administration in the 1990s.
Electronic government is the use of information and communication technologies by government.
A Proposed Transformation Model for Integration Between E-justice Application...Eswar Publications
The electronic services become an important integral part of the Information Systems which supported by the term e-government. Many traditional business systems are now shifting to electronic systems and that in the midst of tremendous information, which is stored inside these systems. There are many researches in business information systems and their importance and advantages. Transforming business information systems to gain profit especially in government services is more difficult. This paper discusses the factors effects on the transformation of business information system represented in the State Council of Egypt information systems as a case study to an electronic inquiries system.
Seema Hafeez presentation on United Nations E-government Survey Leveraging ...SEEMA HAFEEZ
UN E-Government Survey 2010 focuses on the issue of how willing and ready are the governments around the world to improve the access, and quality, of basic economic and social services to the people
Presentazione di Antonio Cordella al seminario "E-Government: Teorie e Pratiche nei Paesi Maturi e in via di Sviluppo"
www.thinkinnovation.org
www.forumpa.it
Trends in e-government reflect trends in society but also help shape public services and governance. What really is happening now and how will this continue up to 2020? Why we should be both excited yet cautious.
(Background report) Future-proofing eGovernment for a Digital Single MarketCapgemini
The eGovernment Benchmark provides insight into the state-of-play of the implementation of digital public
services in Europe. For this benchmark of eGovernment services is assessed in 33 participating countries, including all of the EU28. The assessment is done by Mystery Shoppers, who measure the quality and quantity of online public services by acting as a user.
Under review is a set of seven life events. Each life event is measured once every two years. In 2014, three life events were assessed: Starting up a business, Losing and
finding a job, and Studying. These three life events have also been assessed in 2012, allowing to compare European progress over time for the first time.
This report presents the basic analysis of the study and a detailed overview of the measurement and this year's life events. It is accompanied by an Insight Report, which
provides the main insights stemming from the facts.
The study consists of four top-level benchmarks, covering important EU policy priorities:
* User Centricity
* Transparency
* Cross Border Mobility
* Key enablers
Political and Legal Factors affecting Electronic Government in Kurdistan EECJOURNAL
Legal factors affecting electronic government include all regulatory and law determinants that can negatively or positively affect results of market actions and decisions of management of company functioning in particular country. Electronic government (e-Government) in its simplest form can mean using information and communication technology (ICT) tools to provide services to citizens. Still with the huge benefits and synergies that e-Government grants to governments and societies, it faces many obstacles and challenges. Therefore, there are always a number of critical success factors and risks associated with e-Government. The aim of this study is to analyze the critical political and legal factors effecting on the implementation of implementing electronic government in Kurdistan. The study adopted six political and legal factors to measure the influence on implementing electronic government, these factors were; transparency of government, power distance indicator, regulations and standard, employment law, political commitment, and privacy. By using quantitative research method via applying a structure survey for the citizens in Kurdistan region of Iraq, however the findings showed that transparency of government will have significant and positive influence on implementing electronic government, power distance indicator will have significant and positive influence on implementing electronic government, regulations and standard will have significant and positive influence on implementing electronic government, employment law will have significant and positive influence on implementing electronic government and political commitment will have significant and positive influence on implementing electronic government.
Presentation given by Seema Hafeez, Sr. Economist, UN-DESA (Department of Economic and Social Affairs) on August 2nd, 2011 at eWorld Forum (www.eworldforum.net) in the session ICT Leader's Conclave
This article provides an overview of current international e-Government practices and the role of the national identity management infrastructure program in the United Arab Emirates (UAE) in supporting e-Government development. It describes the benefits of e-Government that various governments worldwide have identified, sheds light on some recent surveys on the delivery of e-Government by some countries, highlights some examples and puts the position of the United Arab Emirates into context. It then discusses the program's use of Identity Management in the strategic initiatives, explains their purpose in the facilitation of e-Government within the United Arab Emirates and describes a general roadmap for implementation.
A Proposed Transformation Model for Integration Between E-justice Application...Eswar Publications
The electronic services become an important integral part of the Information Systems which supported by the term e-government. Many traditional business systems are now shifting to electronic systems and that in the midst of tremendous information, which is stored inside these systems. There are many researches in business information systems and their importance and advantages. Transforming business information systems to gain profit especially in government services is more difficult. This paper discusses the factors effects on the transformation of business information system represented in the State Council of Egypt information systems as a case study to an electronic inquiries system.
Seema Hafeez presentation on United Nations E-government Survey Leveraging ...SEEMA HAFEEZ
UN E-Government Survey 2010 focuses on the issue of how willing and ready are the governments around the world to improve the access, and quality, of basic economic and social services to the people
Presentazione di Antonio Cordella al seminario "E-Government: Teorie e Pratiche nei Paesi Maturi e in via di Sviluppo"
www.thinkinnovation.org
www.forumpa.it
Trends in e-government reflect trends in society but also help shape public services and governance. What really is happening now and how will this continue up to 2020? Why we should be both excited yet cautious.
(Background report) Future-proofing eGovernment for a Digital Single MarketCapgemini
The eGovernment Benchmark provides insight into the state-of-play of the implementation of digital public
services in Europe. For this benchmark of eGovernment services is assessed in 33 participating countries, including all of the EU28. The assessment is done by Mystery Shoppers, who measure the quality and quantity of online public services by acting as a user.
Under review is a set of seven life events. Each life event is measured once every two years. In 2014, three life events were assessed: Starting up a business, Losing and
finding a job, and Studying. These three life events have also been assessed in 2012, allowing to compare European progress over time for the first time.
This report presents the basic analysis of the study and a detailed overview of the measurement and this year's life events. It is accompanied by an Insight Report, which
provides the main insights stemming from the facts.
The study consists of four top-level benchmarks, covering important EU policy priorities:
* User Centricity
* Transparency
* Cross Border Mobility
* Key enablers
Political and Legal Factors affecting Electronic Government in Kurdistan EECJOURNAL
Legal factors affecting electronic government include all regulatory and law determinants that can negatively or positively affect results of market actions and decisions of management of company functioning in particular country. Electronic government (e-Government) in its simplest form can mean using information and communication technology (ICT) tools to provide services to citizens. Still with the huge benefits and synergies that e-Government grants to governments and societies, it faces many obstacles and challenges. Therefore, there are always a number of critical success factors and risks associated with e-Government. The aim of this study is to analyze the critical political and legal factors effecting on the implementation of implementing electronic government in Kurdistan. The study adopted six political and legal factors to measure the influence on implementing electronic government, these factors were; transparency of government, power distance indicator, regulations and standard, employment law, political commitment, and privacy. By using quantitative research method via applying a structure survey for the citizens in Kurdistan region of Iraq, however the findings showed that transparency of government will have significant and positive influence on implementing electronic government, power distance indicator will have significant and positive influence on implementing electronic government, regulations and standard will have significant and positive influence on implementing electronic government, employment law will have significant and positive influence on implementing electronic government and political commitment will have significant and positive influence on implementing electronic government.
Presentation given by Seema Hafeez, Sr. Economist, UN-DESA (Department of Economic and Social Affairs) on August 2nd, 2011 at eWorld Forum (www.eworldforum.net) in the session ICT Leader's Conclave
This article provides an overview of current international e-Government practices and the role of the national identity management infrastructure program in the United Arab Emirates (UAE) in supporting e-Government development. It describes the benefits of e-Government that various governments worldwide have identified, sheds light on some recent surveys on the delivery of e-Government by some countries, highlights some examples and puts the position of the United Arab Emirates into context. It then discusses the program's use of Identity Management in the strategic initiatives, explains their purpose in the facilitation of e-Government within the United Arab Emirates and describes a general roadmap for implementation.
Historically, people with mental health problems have lacked a voice. Neither they nor their families have been involved in decision-making on mental health services, and they continue to be at risk of social exclusion and discrimination in all facets of life. In a mental health context, empowerment refers to the level of choice, influence and control that users of mental health services can exercise over events in their lives. The key to empowerment is the removal of formal or informal barriers and the transformation of power relations between individuals, communities, services and governments.
This statement specifies the action to be taken to strengthen user and carer empowerment in mental health and outlines the objectives of the Partnership Project on User Empowerment in Mental Health by the WHO Regional Office for Europe and the European Commission.
Registering for Growth: Tax and the Informal Sector in Developing CountriesDr Lendy Spires
Roughly half of all non-agricultural workers in developing countries work in very small enterprises with fewer than five employees. Indeed, between one-quarter and one-third of the non-agricultural workforce in most low- and lower-middle-income countries is self-employed (Gollin 2002).
Most of these micro-enterprises operate without registering as legal entities and, as a result, are a part of what is commonly referred to as the informal sector. Informal activity is estimated to comprise a much larger share of the economies of low-income countries – on average around 42% of GDP in a sample of 31 low-and lower-middle-income countries – than a comparable sample of 32 higher-income countries (22% of GDP) in the Organisation for Economic Co-operation and Development (OECD).1 Why is such a high proportion of the labour force in lower-income countries employed in the informal sector? De Soto (1989) famously proposed that governments – and Peru’s specifically – push firms into the informal sector by raising the barriers and costs of formalization.
By excluding firms from the formal sector, these barriers stifle entrepreneurship and reduce the dynamism of the private sector. Others (Levy 2008) have claimed that the high levels of informality represent an escape by small firms. This ‘exit’ view leads to a vicious cycle: firms escape because the state does not make formal status appealing. For example, financial markets and courts may be dysfunctional, and public procurement processes may be corrupt.
But by being in the informal sector, firms avoid paying taxes that would provide resources the state might use to improve the provision of these goods, or to force firms to become formal. In this view, informality may still stifle entrepreneurship, as firms sometimes remain small deliberately to avoid attracting the attention of regulators and tax collectors. If high rates of taxation push economic activity out of the formal economy, one would expect to see more informal activity in countries with higher tax collections.
However, just the opposite is the case. Across countries, there is a strong negative correlation between state revenue and informal activity. Indeed, another characteristic of low-income countries is that tax collec-tion by governments is very low. Government revenue 1 Estimates from Schneider, Buehn and Montenegro (2010). Taxes as a % of GDP 0 Shadow economy as a % of GDP Australia Austria Belgium Canada Chile Czech Republic Denmark Finland France Germany Greece Hungary Iceland Ireland Israel Japan Korea, Republic of Netherlands New Zealand Norway Slovenia Spain Sweden Turkey United Kingdom United States Italy Figure 1: Taxes and informality, OECD countries Source: World Bank (2013)
THE EFFECT OF INTERNAL FACTORS WITHIN THE GOVERNMENT ENTITIES ON THE IMPLEMEN...ijmpict
The building of e-government has become a priority issue as well as a challenge for many local, state, and
federal government agencies worldwide. Information and Communication Technology (ICT) is now widely
employed to help the governments transformation toward smart governments. Many critical success factors
(CSF) are there to determine the chance a transformation project can go-live. It has been noticed that the
implementation journey for IT solutions in the public sector has lots of barriers and challenges which lead
to low success rate of projects. This study examines the effect of the Ease of Delivery of the implementation
journey on the Success of Delivery. The result shows that the Ease of Delivery is positively related to the
Success of Delivery. The result of this study has the potential to increase the success rate of IT projects in
government sector by shedding the light on the most important factors affecting the delivery journey for egovernment projects
An overview about egovernment effords in Guatemala. In this file you will find a valuable information about how is the e-government in Guatemala till 2015.
WSIS+10 Overall Review of the Implementation of the WSIS OutcomesDr Lendy Spires
This document presents a review of the progress made in the implementation of Action Line C7 (E-business) since the first World Summit on the Information Society (WSIS) in 2003. It is based on the 10-Years Review Report Template contained in the WSIS Forum 2012: Outcome Document. As Action Line facilitators, the UN Conference on Trade and Development (UNCTAD), the International Trade Centre (ITC) and the Universal Postal Union (UPU) have supported eight facilitation meetings in Geneva, since 2009 as part of the annual WSIS Forum.
These meetings have provided a venue for different stakeholders to exchange views and experiences with regard to trends, impact and policies related to e-business (box 1). Box 1. Action line facilitation meetings related to E-business, 2006-2013 E-business action line meetings have focused on a number of issues since 2005, covering the various aspects highlighted in the Geneva Plan of Action under e-business. The meetings have occasionally been organized jointly with other action lines. 2006: E-Business and and E-employment (with e-employment action line) 2007: ICTs, Global Supply Chains and Development (with e-employment action line) 2008: E-Commerce as a Key Facilitator for SME Competitiveness 2009: E-Business and Poverty Alleviation 2010: ICT and Rural Enterprise (with e-agriculture action line) 2011:
The Promise of Mobile Technology (with e-agriculture action line) 2012: Promoting the Domestic ICT Sector 2013: E-Commerce and Development Source: UNCTAD, ITC and UPU. In 2012-2013, the facilitators jointly organized an open consultation on the e- business action line. A wide range of stakeholders, such as trade bodies, international organizations, businesses, governments and civil society across the globe took part in the consultation. The findings of this process were presented at the WSIS+10 Review meeting held in Paris at the UNESCO Headquarters in February 2013.
In between the annual WSIS Forums and related meetings, the respective work programmes of the three co-facilitators have continuously supported the implementation of the action line on e-business. The International Labour Organization (ILO) was among the original co-facilitators of this action line but has not been active after 2008.
The capacity of countries and their institutions, public services, and corporate and business communities to successfully absorb new initiatives and integrate the changes needed for digital transformation will depend on their level of digital maturity. Targeted models or ‘readiness’ tools and rubrics support governments and organizations in assessing their digital maturity level according to pre-defined parameters, dimensions or indicators.
e-Government in the Philippines: Benchmarking against global best practices (...Coach Edwin Soriano
E-Government refers to the use by government agencies of information and communication technologies (ICT) that have the ability to transform relations with citizens, businesses, government employees, and other arms of government in the delivery of services. For the World Bank, it is the use of ICT to improve the efficiency, effectiveness, transparency, and accountability of government.
E-Government is the use of electronic media in the facilitation of government processes. It covers a wide range of applications making use of multi-media broadcasting, radio networks, computer networks, mobile phone communication technologies, and other similar electronic devices.
Internal information systems of Government agencies, information kiosks, automated telephone information services, SMS services and other systems all comprise e-Government services. All these are applications of Information and Communications Technologies (ICT) to improve the services of the Government towards its primary clients: the citizens.
~~~~~~~
For e-Government updates, visit www.GabayPinoy.com
- Edwin Ka Edong Soriano
e-governance and District Administration in Bangladesh: An Overview of Recent...Ahasan Uddin Bhuiyan
eGovernment is the utilization of IT, ICTs, and other web-based telecommunication technologies to improve and/or enhance on the efficiency and effectiveness of service delivery in the public sector.’ (Jeong, 2007). Bangladesh is divided into 64 districts. Citizens must apply at District Headquarters for various licenses and certificates. This had been burdensome with middlemen benefitting from a lack of transparency and district offices overwhelmed with the paper-based system. With the introduction of e-governance , it becomes easy for people to get their desired service from DC offices with a single click. This paper described the e-service system provided by zilla offices in Bangladesh citing the example of Cox’s Bazar district in Bangladesh.
Seema Hafeez presentation to 3rd parliamentary forum 2010SEEMA HAFEEZ
UN e-government Index; how willing and ready are the governments around the world to:
–improve the access, and quality, of basic economic and social services to the people ; and
–involve them in public policy making via e-participation.
Interoperability and community building for transformational eGovernment ePractice.eu
Author: Sylvia Archmann, Just Castillo Iglesias.
The latest technological progress has unveiled the enormous capacity for ICT (Information and Communication Technologies) to become a leading force in the modernisation of public administration and has raised the appearance of Transformational eGovernment.
We briefly discuss about the e-government which is about the finishing transactions between the government and the public through internet. First, we wrote about the three sectors of e-government which are between government and (government, citizens, business). Second, we wrote about benefits that users can get from using e-government. Third, we wrote about the challenges that e-government fac
M-government Implications For E-Government In Developing Countries: The Case ...Peachy Essay
This paper contributes to the issue of mGovernment implementations by exploring the government’s policy on ICT and e-Government in Saudi Arabia, and sheds light on the role of mGovernment applications for enhancing information and service delivery to citizens. This also describes the results of a survey on the available mGovernment applications, and provides an overall evaluation of them in Saudi Arabia.
The true concept of democracy includes the participation of individuals in the governing process. But due
to gargantuan population the active participation of citizen in governing process is not possible. But egovernance makes it possible through online feedback system from the public. This paper entirely deals
with the concept of e-governance and the application of e-governance in various domains. The role of
information and communication technology [ICT] in e-governance, the scope & objective of e-governance.
The scope includes four main aspect namely G2C; C2G; G2B; G2G.Finally this paper includes the
overview of Digital India project, e-governance plan formulated by the government and our views.
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
Russian anarchist and anti-war movement in the third year of full-scale warAntti Rautiainen
Anarchist group ANA Regensburg hosted my online-presentation on 16th of May 2024, in which I discussed tactics of anti-war activism in Russia, and reasons why the anti-war movement has not been able to make an impact to change the course of events yet. Cases of anarchists repressed for anti-war activities are presented, as well as strategies of support for political prisoners, and modest successes in supporting their struggles.
Thumbnail picture is by MediaZona, you may read their report on anti-war arson attacks in Russia here: https://en.zona.media/article/2022/10/13/burn-map
Links:
Autonomous Action
http://Avtonom.org
Anarchist Black Cross Moscow
http://Avtonom.org/abc
Solidarity Zone
https://t.me/solidarity_zone
Memorial
https://memopzk.org/, https://t.me/pzk_memorial
OVD-Info
https://en.ovdinfo.org/antiwar-ovd-info-guide
RosUznik
https://rosuznik.org/
Uznik Online
http://uznikonline.tilda.ws/
Russian Reader
https://therussianreader.com/
ABC Irkutsk
https://abc38.noblogs.org/
Send mail to prisoners from abroad:
http://Prisonmail.online
YouTube: https://youtu.be/c5nSOdU48O8
Spotify: https://podcasters.spotify.com/pod/show/libertarianlifecoach/episodes/Russian-anarchist-and-anti-war-movement-in-the-third-year-of-full-scale-war-e2k8ai4
Many ways to support street children.pptxSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
3. http://www.unpog.org 3
A new role of the government that relies less on state intervention, and more on market forces brought about by deregulation, decentralization, liberalization and privatization.
Growing importance of the private sector not only in the economic sectors of growth, but also in developmental activities in the social sector.
Civil-society organizations (CSOs), including non- governmental organizations (NGOs) are emerging as active participants in public policy processes during the transition period.
Rationale in Transition from Governance to E-Governance
4. http://www.unpog.org 4
Economic and financial crisis have changed the role of the public sector, its relations with non-public sectors, and accordingly e-Governance model in new IT era.
Importance of intersectoral/engaged governance (ISG/EG) increased, which encourage the inter- organizational networks of state and non-state sectors by harnessing new ICT tools.
Rationale in Transition from Governance to E-Governance
6. http://www.unpog.org 6
ISG Arrangements
Non-State Inputs
Formulation
Implementation
Public Programmes and Policies
Monitoring
7. http://www.unpog.org 7
Decision Making Process of ISG
Organizations
Decision-Making Stages at the national level
Exposing
a problem
Working out
a program
Realizing
a program
1
2
3
4
5
6
7
8
9
10
Govt. Sector
Higher governing bodies (President
Parliament etc.)
Ministries/
Agencies
Local (provincial) governing
bodies
Business
Sector
Large, Small & Medium Business
Civil Society
Sector
CSOs (NGOs, unions, public chambers etc.)
8. http://www.unpog.org 8
Technological Aspects of ISG
Decision Making
Exposure of the problem
Implementation of the programme
Working out the programme
I
II
III
9. http://www.unpog.org 9
Technological Aspects of ISG
10 Steps forSuccessful Programme Fulfillment
Step 1:
Identification/exposure of a problem
Step 2:
Formation of a special intersectoralcommission
Step 3:
Formulation of major objectives
Step 4:
Designation of a responsible agency
I
10. http://www.unpog.org 10
Technological Aspects of ISG
10 Steps for Successful Programme Fulfillment
Step 5:
Working out a program
Step 6:
Development of a program
Step 7:
Assessment of a program
Step 8:
Issuance of a document
Step 9:
Implementation of a program
Step 10:
Review of results
II
III
11. http://www.unpog.org 11
Conceptualizing ISG
Review of the Legal/Regulatory Framework
Market-based Incentives for ISG
Recording Public-Private Partnership
Provisioning Social Services
Strengthening & Capacity Building of NGOs
New mechanisms to address the economic and financial crisis
New e-Governance model
Suggestions
13. http://www.unpog.org 13
3 Types of Connections in e-Governance
E-Government
E-Business
E-Citizen
Four Stages of Online Service Development
1. Emerging: Gov’twebsites provide information on public policy, governance, laws, regulations, & relevant documentation.
2. Enhanced: Gov’twebsites deliver enhanced one-way or simple two-way e- communication between gov’tand citizen, such as downloadable forms for gov’tservices and applications.
3. Transactional: Gov’twebsites engage in two-way communication with their citizens, including requesting and receiving inputs on gov’tpolicies, programmes, regulations, etc.
4. Connected: Gov’twebsites have changed the way gov’tcommunicate with their citizens by cutting across the departments and ministries in a seamless manner.
Structure of e-Governance
14. http://www.unpog.org
14
3 Types of Connections in e-Governance
E-Government
E-Business
E-Citizen
Comprehensive Network Lace Interpretation of Connections in e-Governance
15. http://www.unpog.org 15
Recent trends in development and e-Governance
1.
Trends in social environment -aging society, climate change, social polarization
2.
Trends in e-Governance -increasing demand in smart, more mobile, personalisedcare and robust social safety net
3.
There is a need to catch up governance strategies from first, second, and third phases to connected and to adapt to a smart IT age
New Sub-stage: Smart Government
16. http://www.unpog.org 16
Based on UPACS, UNPAN, and METER, analysing problems such as digital gaps, formulating the smart e-Government strategies, and implementing these strategies are needed.
Necessity to formulate and implement e-Government strategies as a part of socio economic strategies
UNDESA/UNPOG assistance in the above areas
New Sub-stage: Smart Government
18. http://www.unpog.org 18
In the current recessionary world climate, governments have been harnessing the power of information and communications technologies (ICT) for delivering much needed sustainability in social and economic services to their citizens.
The 2012 Survey analyzes how governments are using ICT to provide information, services and solutions to their citizens.
Global Trends in e-Government 2012
19. http://www.unpog.org 19
Underscoring the importance of technological advancements and the role of the government and sustainable development, it highlights the importance of e-Government and ICT as integral to sustainable development.
Expanding the concept of e-Governance, it points to the need to place it at the centre of development thinking for a coherent, coordinated, and synergistic approach to the public sector solution.
It draws attention to state-of-the art e-Government approaches that are being deployed in vanguard countries as case studies
Global Trends in e-Government 2012
20. http://www.unpog.org 20
The steady improvement in all the indicators of the e- Government development index has led to a world average of 0.4877 as compared to 0.4406 in 2010.
This reflects that countries in general have improved their online service delivery to cater to citizen’s needs.
But, there still remains an imbalance in the digital divide between developed and the developing countries.
The digital divide is rooted in the lack of e- infrastructure, which has hindered information use and knowledge creation.
Global Trends in e-Government 2012
21. Major findings of 2012 Survey: Asia
In 2012, 3 of the world’s top 20 e-leaders are from Asia.
Asia has a higher level of e-government development than the world average.
All countries of Central Asia improved their service offerings, pulling up the sub-regional average by around 17%.
Emerging leaders such as Kazakhstan have begun to catch up with higher-income countries.
http://www.UNPAN.org/DPADM/ 21
22. Major findings of 2012 Survey: Kazakhstan
Kazakhstan is now the sub-regional leader, improving its global ranking by 8 positions.
Kazakhstan has made efforts to modernize the public sector, including technology-based reform of administrative governance systems.
Kazakhstan was already noted in the 2010 Survey for its commitment to e-participation and moved up 16 places to be ranked 2nd.
http://www.UNPAN.org/DPADM/ 22
25. http://www.unpog.org 25
Stage 1 –Emerging information services
Government websites provide information on public policy, governance, laws, regulations, relevant documentation and government services provided. They have links to ministries, departments and other branches of government. Citizens are easily able to obtain information on what is new in the national government and ministries and have links to archived information.
Four Stages of Online Service Development
26. http://www.unpog.org 26
Stage 2 –Enhanced information services
Government websites deliver enhanced one-way or simple two-way e-communication between government and citizen, such as downloadable forms for government services and applications. The sites have audio and video capabilities and are multi-lingual. This also includes some limited e- services where citizens can request non-electronic forms and request for personal information, which will be mailed to their house.
Four Stages of Online Service Development
27. http://www.unpog.org 27
Stage 3 –Transactional services
Government websites engage in two-way communication with their citizens, including requesting and receiving inputs on government policies. In this stage, transactions require some form of electronic authentication of the citizen’s identity to successfully complete the exchange. This stage includes the processing of non-financial transactions, e.g. downloading and uploading of forms, online completion of electronic tax filing, application for certificates, licenses, permits or e-voting.
Four Stages of Online Service Development
28. http://www.unpog.org 28
Stage 4 –Connected services
Government websites have changed the way to communicate with their citizens, and they are proactive in requesting information and opinions from the citizens using Web 2.0 and other interactive tools. The e- services and e-solutions that are available cut across the departments and ministries in a seamless manner. Information, data and knowledge is transferred from government agencies through integrated applications.
Four Stages of Online Service Development
30. http://www.unpog.org 30
Online Service Development Stages by Region (2012)
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Emerging
Enhanced
Transactional
Connected
Total
Europe
Asia
The Americas
Oceania
Africa
31. http://www.unpog.org 31
Online Service Development Stages by Economic Development Level (2012)
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Emerging
Enhanced
Transactional
Connected
Total
Developed countries
Developping countries
Small islands developing States
Least developed countries
32. http://www.unpog.org 32
Asia: 2012 Online Service Development by Sub-region
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Central Asia
Eastern Asia
South-Eastern Asia
Southern Asia
Western Asia
Emerging
Enhanced
Transactional
Connected
Total
33. Asia: 2012 Online Service Development by Sub-region (another way to look at it…)
http://www.UNPAN.org/DPADM/ 33
Kazakhstan
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Online Service Index
Emerging
Enhanced
Transactional
Connected
Total
Central Asia
Eastern Asia
South-Eastern Asia
Southern Asia
Western Asia
34. http://www.unpog.org 34
Asia: Online Service Development Comparison btw 2010 and 2012
Kazakhstan 2010
Kazakhstan 2012
Asia 2010
Asia 2012
World 2010
World 2012
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Emerging
Enhanced
Transactional
Connected
Total
35. http://www.unpog.org 35
E-Government Development Roadmap for Kazakhstan
YR 2012(Now)
Transactional
EGDI Ranking: 38th
YR 2020
Connected Gov’t
EGDI Ranking: 25th
YR 2030
Smart Gov’t
EGDI Ranking: 20th
Government websites engage in two-way communication with their citizens including the processing of non- financial transactions, e.g. online completion of application for certificates, licenses or permits
The e-services and e- solutions that are available cut across the departments and ministries in a seamless manner.
Advanced government where people can avail themselves of including services, participations, and communication anytime and with any device made possible through convergence and integration of smart IT and government services
37. http://www.unpog.org 37
Three Main Criteria are Same
Online Service Index
Telecommunication Infrastructure Index
Human Capital Index
38. http://www.unpog.org 38
Open Gov’t Data Newly Included in Online Service Index
Whole-of- Gov’t
e- Participation
Multi- Channel Service Delivery
Expanding Usage
Digital Divide and Vulnerable Group
Open Gov’t Data
Newly Added Criterion from 2014
39. http://www.unpog.org 39
Possible Criteria on Open Gov’t Data
Strategy–evidence of national open government strategy, policy and relevant legislation and standards; number of sectoralstrategies mentioning OGD; OGD in terms of reference of CIO or equivalent; and who does the CIO report to;
Value–links to local gov’tdata; evidence of consolidation; surveys on feedback from users on the value of published data;
Production–availability of datasets; type of datasets; maturity of datasets; availability of open license; availability of a dedicated portal; and data filtering;
Usage–government promotion; usage statistics; number of applications; APIs; feedback mechanism on usage.
40. http://www.unpog.org 40
Things to Note from 2014
The measurement on e-Participation would focus on open data, social media, mobility and outreach, and managing resistance of politicians and public administrators
2014 E-Government Survey will pay more attention on the demand side and satisfaction of differentiated needs of users, i.e. citizens, businesses and foreigners, versus only measuring from the supply side
42. http://www.unpog.org 42
Korea Leading e-Government
Maturity
Diffusion
Launch
Expansion of integrationof e-Government
31 major tasks for e-Government
Services
11 major tasks for
e-Government Services
Promoting Informatization by establishing internet backbones
Inception
Foundation
Building Administrative Networks& Computerization
2003~2007
2008~
2001~2002
1996~2000
1978~1996
43. http://www.unpog.org 43
Another Look
e-Government
Infrastructure
Development
(1987 ~ 2002)
Road Mapping andEstablishing IT Infrastructures
-
Digitalization of government business processes (patent, customs, tax, etc.) -Establishing high-speedinternet network
-
11 key initiatives launched (G4C, e-Procurement, etc.)
Full-Fledged
Implementation of
e-Government
(2003 ~ 2007)
Expansion of e-Government Services
-
Enhanced administrative efficiency through e-Gov
-
Linkage and connection among information systems
-
31 major tasks executed(consolidated logistics & sharing administrative info)
Further Advancement
of e-Government
(2008 ~ 2012)
Seamless Delivery of Public Services
-
Customer-centric citizen services and enhanced public participation
-
Real-time public safety information network-Strengthening e-Government through enhanced privacy & security
44. http://www.unpog.org 44
United Nations e-Government Survey –Republic of Korea
Korea has ranked 1st place for twice in a row in e- Government survey from 2010 to 2012.
This year Korea receives three awards, 1st place in global e-Government ranking and regional e- Government ranking, and global e-participation ranking.
45. http://www.unpog.org 45
Category 1 –Preventing and combating corruption in the public service Ranked 1stplace from Asia and the Pacific
Anti-corruption and Civil Rights Commission
Initiative: Integrity assessment
Category 3 –Fostering participation in policy-making decisions through innovative mechanisms
Ranked 2ndplace from Asia and the Pacific
Ministry of Gender Equality and Family
Initiative: Youth Participation Committee
Category 4 –Advancing knowledge management in government
Ranked 2ndplace from Asia and the Pacific
National Science & Technology Commission (NSTC)
Initiative: Providing national science & technology information service
2012 UN PSA Achievements -Republic of Korea
46. http://www.unpog.org 46
Smart government
Advanced government where people can avail themselves of including services, participations, and communication anytime and with any device made possible through convergence and integration of smart IT and government services
Korea Moving forward to SMART Government
47. http://www.unpog.org 47
Seamless –Service linkage and integration among departments, and People-oriented, integrated and customisedservices
MOBILE –Mobile e-Gov that provides convenient services at any place and any timeAnytime –Services that are available any time that people want them
Real time –A service response system that responds to people’s needs in real time
Together –Advanced service based on mutual prosperity of the enterprises, consideration on the alienated social class, people’s participation and communication
Korea Moving forward to SMART Government
48. http://www.unpog.org 48
Based on user-oriented service integration and multichannel integration (PC, smart phone, and smart TV)
Expand partnerships and information sharing with local authorities, public enterprises and private sector and NGOs
Joint growth among e-Gov. stakeholders, Green IT system, public information and services available to people including response to new people’s needs (aging society, birth rate, disaster, safety and welfare system)
Implementation Strategy Phases of SMART Government
52. http://www.unpog.org 52
Open Government Structure
Open Government as a Manifold => OSS + ODS
•
OSS and ODS provide better security
•
One can do what one wants with the code and with the data
54. http://www.unpog.org 54
Political aspects, concepts related to governmental tasks, goals andresponsibilities like freedom and equality, digital endurance, digital heritageand stimulation of innovation;
Economic aspects, related to cost reduction and market health;
Social aspects, in particular for education and team work support;
Managerial and/or technical aspects, in particular quality of the products interms of stability and reliability, transparency, support and security;
legal aspects, related to licensing and liability.
IDABC, The Many Aspects of Open Source. Retrieved, 14th January 2007, from http://ec.europa.eu/idabc/en/document/1744
OSS Aspects
55. http://www.unpog.org 55
An open standard is accessible to everyone free of charge;
An open standard of necessity remains accessible and free of charge;
An open standard is accessible free of charge and documented in all itsdetails;
Danish Board of Technology. Definition of open standards. Retrieved, 14th January 2007, from http://www.oio.dk/files/040622_Definition_of_open_standards.pdf
ODS aspects
57. Overview
Despite a severe shortage in experienced administrators at all levels of government, Afghanistan made a progress in building stronger governance and public administration institutions in the last 10 years.
In the 2012 United Nations e-Government Survey, Afghanistan rank 184thout of 190 according to the e-Government Development Index.
There is a need to design a programmeto develop training and re- training programmesfor capacity building in public administration and e- governance through pre-taped lectures, live on-line discussions, and seminars.
This project is designed to improve capacity building efforts in educational and training systems in Afghanistan with a focus on CIOs;
It will help to utilize the unique educational know-how by delivering training from Korea, Kazakhstan, the UNPOG, and Columbia University to Afghanistan;
http://www.UNPAN.org/DPADM/ 57
58. Planning Stages
Assessment: the UNPOG will design special tailored programmefor effective training of government officials from Afghanistan.
Planning and design: Course topics are grounded in a practical, multi-disciplinary approach (e/m-Governance, Economics, Environment, Management, Policy, Social Studies, etc. )
Implementation/timeline:
–
Nov –Dec 2012: Project’s preparation stage –The team will develop training programme, programmeprocedures, and schedule;
–
Dec 2012: Workshop will focus on best practices and emerging issues of e- Government by the world’s renowned experts
–
First half of 2013: Study tour –Visiting advanced IT places in Korea
–
Dec 2013: Workshop with project development for new training cycle for next three years.
Expected outcomes:
–
Capacity building in the field of training of CIOs and other government officials in e/m-governance;
–
Strengthening governance based on e/m-governance;
–
Further development of the New Silk Road (supported by U.S.). http://www.UNPAN.org/DPADM/ 58
59. http://www.unpog.org 59
Education challenges:
1.
To develop and formalisea subject “e-governance”.
2.
In addition to classic IT and e-governance courses it is necessary to design new courses reflecting the above emerging issues
3.
Among them such courses like e-government trends and strategies, global e-governance
4.
To improve capacity of education IT institutions including trainingretraining of professors