The BCG matrix is a tool used to classify products and services based on their market share and market growth. It positions products in four categories: stars, cash cows, question marks, and dogs. Stars have high growth and market share, while cash cows have low growth but high share. Question marks have high growth but low share, requiring investment. Dogs have low growth and share and should be minimized. The matrix helps companies balance investing in growth products while maintaining profitable mature products to fund growth.