Victor Malu is a business leader and change manager with over 20 years of experience in financial processes, systems and transformation. He has held several senior roles such as Head of Future Financial Systems at FSD Kenya, where he identified opportunities for financial market development and managed projects. Prior to this, he held roles such as Head of Channels at Barclays Bank Kenya Limited, where he managed customer touchpoints and developed strategies. He has extensive experience implementing projects, developing solutions, and working with various stakeholders to improve financial inclusion, systems and processes in Kenya.
Minhaj Ali has over 12 years of experience as a chartered accountant providing services in the UK, UAE, Afghanistan, and Pakistan. He has extensive experience in business process improvement and documentation, internal audit, financial management, and external audit. He has led teams of up to 25 staff from diverse backgrounds and provided training. His experience includes working with organizations such as KPMG, MTN, and USAID on engagements involving financial and internal control assessments, process analysis and documentation, and financial statement audits.
- The candidate has 13 years of experience in client relationship management, key account management, supply chain and logistics management in the telecom sector.
- He is skilled in account-based marketing for global key accounts and creating strategies aligned with client and organization priorities.
- The candidate has experience developing and implementing process solutions, relationship strategies, and business development procedures to maximize client satisfaction and secure new business opportunities.
Richard Symes has over 25 years of experience managing projects, programs, people, and finances in financial services, IT, and public sectors. He has a track record of successfully delivering services on time and on budget while leading diverse teams through periods of change. Currently on a career break, his previous roles include Senior PMO Delivery Manager at Lloyds Banking Group, Senior Programme PMO Manager at Surrey Police, and various management positions at LloydsTSB.
Dasha Dyomkina-Reece is a finance professional with over 6 years of experience in wealth management and cash/securities services at Bank of America Merrill Lynch and SunTrust Bank. She has led multiple initiatives across business lines involving client communications, data analytics, regulatory compliance, and divestitures. Dasha is a CFA charterholder who is fluent in Russian with experience working internationally.
Ronnie Ng is a Malaysian citizen currently working as the Finance Manager for British American Tobacco Global Services Delivery. He has over 20 years of experience in finance and accounting roles with various multinational companies. He holds a Bachelor's degree in Commerce from the University of New South Wales and is a CPA Australia qualified accountant.
This document summarizes the resume of Jo Ellen Dinucci, an Associate Vice President for Finance and Administration with over 30 years of experience in higher education, banking, and corporate finance. She currently holds a leadership role at Boise State University, where she has implemented an ERP system, overseen bond issuances, and managed various auxiliary units. Dinucci has extensive expertise in strategic planning, financial reporting, and process improvement.
Lisa Lane is a Mortgage Leader with over 20 years of experience in business development, strategic planning, management, process improvement, and risk assessment. She has held various leadership roles such as Underwriting Manager and Lending Manager where she managed teams, improved processes, and increased revenue. Her expertise includes underwriting, training, auditing, and problem solving. She is currently an Underwriting Manager at Everbank where she oversees a team of 15 underwriters and ensures high quality and compliance.
Tujuana Lockett has over 15 years of experience in leadership, customer service, and training roles within the insurance and financial services industries. She currently works as a Postmaster Relief Supervisor for the US Postal Service, where she supervises employees and ensures proper mail handling procedures are followed. Previously, she held senior roles at Enova Financial and Allstate Insurance, where she trained and developed staff, improved processes, and ensured compliance. Lockett has a Master's degree in Business Administration and a Bachelor's degree in Political Science.
Minhaj Ali has over 12 years of experience as a chartered accountant providing services in the UK, UAE, Afghanistan, and Pakistan. He has extensive experience in business process improvement and documentation, internal audit, financial management, and external audit. He has led teams of up to 25 staff from diverse backgrounds and provided training. His experience includes working with organizations such as KPMG, MTN, and USAID on engagements involving financial and internal control assessments, process analysis and documentation, and financial statement audits.
- The candidate has 13 years of experience in client relationship management, key account management, supply chain and logistics management in the telecom sector.
- He is skilled in account-based marketing for global key accounts and creating strategies aligned with client and organization priorities.
- The candidate has experience developing and implementing process solutions, relationship strategies, and business development procedures to maximize client satisfaction and secure new business opportunities.
Richard Symes has over 25 years of experience managing projects, programs, people, and finances in financial services, IT, and public sectors. He has a track record of successfully delivering services on time and on budget while leading diverse teams through periods of change. Currently on a career break, his previous roles include Senior PMO Delivery Manager at Lloyds Banking Group, Senior Programme PMO Manager at Surrey Police, and various management positions at LloydsTSB.
Dasha Dyomkina-Reece is a finance professional with over 6 years of experience in wealth management and cash/securities services at Bank of America Merrill Lynch and SunTrust Bank. She has led multiple initiatives across business lines involving client communications, data analytics, regulatory compliance, and divestitures. Dasha is a CFA charterholder who is fluent in Russian with experience working internationally.
Ronnie Ng is a Malaysian citizen currently working as the Finance Manager for British American Tobacco Global Services Delivery. He has over 20 years of experience in finance and accounting roles with various multinational companies. He holds a Bachelor's degree in Commerce from the University of New South Wales and is a CPA Australia qualified accountant.
This document summarizes the resume of Jo Ellen Dinucci, an Associate Vice President for Finance and Administration with over 30 years of experience in higher education, banking, and corporate finance. She currently holds a leadership role at Boise State University, where she has implemented an ERP system, overseen bond issuances, and managed various auxiliary units. Dinucci has extensive expertise in strategic planning, financial reporting, and process improvement.
Lisa Lane is a Mortgage Leader with over 20 years of experience in business development, strategic planning, management, process improvement, and risk assessment. She has held various leadership roles such as Underwriting Manager and Lending Manager where she managed teams, improved processes, and increased revenue. Her expertise includes underwriting, training, auditing, and problem solving. She is currently an Underwriting Manager at Everbank where she oversees a team of 15 underwriters and ensures high quality and compliance.
Tujuana Lockett has over 15 years of experience in leadership, customer service, and training roles within the insurance and financial services industries. She currently works as a Postmaster Relief Supervisor for the US Postal Service, where she supervises employees and ensures proper mail handling procedures are followed. Previously, she held senior roles at Enova Financial and Allstate Insurance, where she trained and developed staff, improved processes, and ensured compliance. Lockett has a Master's degree in Business Administration and a Bachelor's degree in Political Science.
Dontarious B. Usher has over 17 years of experience in sales, account management, business development, and customer relationship management. He has a proven track record of exceeding sales quotas and increasing revenue. His background includes managing client accounts, developing sales strategies, negotiating contracts, and providing training to sales teams. He holds a Bachelor's degree in Sales and Marketing and is licensed in Property and Casualty, Life, and Health insurance.
This document provides a summary of Neeraj Sharma's experience and qualifications. He has over 15 years of experience managing global programs and teams, with an expertise in portfolio management, PMO governance, and project integration. His most recent role was as a Project Manager at PG&E where he led a portfolio of 180 projects with a budget up to $10M.
This document discusses performance measures and the performance management process. It provides the following key points:
1. Performance measures are numeric descriptions of an agency's work and results that are used to determine if objectives are being achieved and progress is being made toward goals.
2. Developing good performance measures involves setting realistic goals that the manager has control over. The PDCA (plan-do-check-act) cycle is used for developing and refining measures.
3. Examples of performance measures include customer satisfaction, quality, financial performance, and timeliness. Measures should be selected based on criteria like having high information value and facilitating improvement.
View this brief overview of the findings of IEG's evaluation, which assesses how the IFC has implemented its strategic approach to client engagement since the early 2000s, and its effects on IFC's clients and the development impact of its operations.
This resume is for Demonte Miller, who has extensive experience in accounting, financial reporting, budgeting, and cash management. Miller has over 10 years of experience in roles such as Accountant, Accounts Receivable Supervisor, Business Office Manager, Auto Loan Specialist, and Collections Lead. Miller's skills include financial reporting, fiscal budgeting, Microsoft Office, communication, relationship building, and problem solving. Miller holds a degree in Human Resource Management and is licensed as a Federal Student Loan Officer.
Kelly Maric is an experienced Program/Project Manager with over 23 years of experience across multiple industries including telecom, healthcare, and others. She has strong project management skills including managing projects of all sizes, developing project documentation, managing teams and stakeholders, and ensuring projects are delivered on time and on budget. She has two advanced degrees and a proven track record of successfully delivering a wide variety of strategic and tactical projects.
This document discusses the importance of job appraisals in organizations. It begins by defining job appraisals as the process of examining and evaluating an employee's work, documenting the results, and using the feedback to help employees improve. The document then discusses how job appraisals are important for performance feedback, training and development decisions, promotions, transfers, and layoff decisions. It provides an example of the job appraisal system used by Malaysia's Ministry of Rural and Regional Development, including how it is used for setting goals, annual performance reviews, promotions, transfers, and layoffs. The summary concludes that job appraisals provide important performance feedback and input for important employment decisions.
Initial Inventory of Workforce Development Programs that Align with High Dema...Fairfax County
Fairfax County Economic Success Plan recognizes that creating and sustaining a highly skilled workforce is a critical driver for economic success. However, the question is whether existing programs align with projected industry need? This initial inventory explores this question since the county's economic plan calls for coordination and efficient delivery of workforce and training programs and expanding STEM and STEAM training and preparation
This document is a resume for Layba Oulare that highlights their experience in project management, process improvement, business consulting, and strategic sourcing. They have over 15 years of experience managing complex projects and programs across multiple industries. They are skilled at identifying efficient work strategies, communicating with all organizational levels, fostering change, and building consensus.
Rodney Hill has diverse marketing and business experience and is seeking new career opportunities in marketing. He has a Bachelor's degree in Business Administration with a concentration in Marketing and certification in Sustainability Management from Wilkes University. Currently he works as a Junior Underwriter at MCM Capital Partners where he manages loan modifications and assists borrowers. Previously he held internships providing marketing support to small businesses and administrative assistance to university organizations. His skills include Microsoft Office, presentation tools, enterprise resource planning, and social media marketing.
This document summarizes the career experience of a financial services professional seeking a senior management role in mortgage banking or operations management. They have over 20 years of experience in mortgage compliance, servicing, operations consulting, and default/loss mitigation. Their most recent role was as Compliance Officer and HR Officer for a mortgage company where they expanded operations into new states and branches.
Project Governance – Supporting Your Pmomrubenstein54
The document discusses project governance and how it is integrated with organizational governance. It outlines some of the biggest factors facing IT projects, including communication and information overload. The objectives of the session are to facilitate participation, communication, and understanding of organizational and project governance.
Tonny Mutai Langat is a Kenyan national with over 8 years of experience in finance and trading roles at Barclays Bank Kenya. He holds an MSc in Investment Management from the University of Reading and has completed several professional qualifications. Langat is currently a foreign exchange trader at Barclays, where he is responsible for spot trading, swaps, rates trading, and cash trading. He provides references from his current and former managers who can attest to his skills and performance.
Harrison Mutiwa is a 35-year-old Kenyan citizen seeking a position in the banking industry. He has 6 years of experience in customer service roles at various banks and financial institutions. His experience includes roles as a bank teller, sales representative, branch manager, and dispensing medicine. He holds a Bachelor's degree in Sociology, Peace and Conflict from the University of Nairobi and certificates in Business Management and Pharmaceutical Technology.
This book provides instructions for 36 electronics experiments of increasing complexity that allow the reader to learn about electronics through a process of discovery. The book emphasizes learning by doing and making mistakes to best understand the concepts and limits of electronic components. While focused on hands-on learning, it also discusses planning a work area and finding additional reference sources. The goal is to make learning about electronics fun and empowering.
Este documento presenta diferentes teorías sobre los orígenes de la actividad deportiva. Explica que en la prehistoria ya existían ejercicios físicos como la caza y los rituales en las cuevas. Luego describe las teorías de Popplow, Lukas y Eichel, Diem y Eppensteiner sobre cuando y cómo surgieron los primeros deportes. También analiza las actividades físicas en las primeras civilizaciones de Mesopotamia y Egipto.
This document outlines wireframes for an iPad app prototype called iCake. It includes wireframes for a search page with two versions - one using drop-down menus and keywords for search and one using pop-up pickers. It also includes two versions of a results page - one showing more details like the recipe when a search result is selected and one taking the user directly to the recipe. The wireframes suggest features like filtering search results, displaying results in a grid or by photo, and allowing users to view recipes, add items to a shopping list or favorites, and email recipes.
Este documento contiene varios comentarios breves sobre temas diversos como ejercicio, moda, relaciones, sexualidad y religión. Los comentarios varían en tono desde preguntas inocentes hasta comentarios ofensivos o inapropiados.
La abuela del hablante decía que los uniformes le dan autoridad a cualquiera y que un general desnudo no es nada. Ella estuvo casada con un coronel valiente que sólo le tenía miedo a los "pendejos", por ser numerosos e imposibles de cubrir. Existen varios tipos de pendejos, como el informático, el burócrata, el optimista, el pesimista, el esférico, el fosforescente, el de referencia, el consciente, el de sangre azul y el más peligroso, el demagogo,
El Futuro MX "Se escribe digital" | Clint NelsenCITI Tabasco
The document discusses opportunities for starting startups in Mexico via the perspective of an American entrepreneur. It outlines how Mexico offers a low-cost environment to bootstrap startups, noting cheap operating costs, an emerging market with few competitors, and the potential for Mexico and Latin America to experience rapid technology adoption in the coming years. The document encourages entrepreneurs to take advantage of opportunities in Mexico and provides tips for starting a self-sufficient startup with a low burn rate to achieve product-market fit.
El documento describe una campaña de marketing dirigida a centros veterinarios. Incluye el envío de tarjetas personalizadas a clientes, una campaña de divulgación a través de medios masivos y material de apoyo gratuito para los centros. El objetivo es mejorar la comunicación con los clientes, educar a los dueños de mascotas, y mejorar la imagen y resultados económicos de las clínicas veterinarias.
Dontarious B. Usher has over 17 years of experience in sales, account management, business development, and customer relationship management. He has a proven track record of exceeding sales quotas and increasing revenue. His background includes managing client accounts, developing sales strategies, negotiating contracts, and providing training to sales teams. He holds a Bachelor's degree in Sales and Marketing and is licensed in Property and Casualty, Life, and Health insurance.
This document provides a summary of Neeraj Sharma's experience and qualifications. He has over 15 years of experience managing global programs and teams, with an expertise in portfolio management, PMO governance, and project integration. His most recent role was as a Project Manager at PG&E where he led a portfolio of 180 projects with a budget up to $10M.
This document discusses performance measures and the performance management process. It provides the following key points:
1. Performance measures are numeric descriptions of an agency's work and results that are used to determine if objectives are being achieved and progress is being made toward goals.
2. Developing good performance measures involves setting realistic goals that the manager has control over. The PDCA (plan-do-check-act) cycle is used for developing and refining measures.
3. Examples of performance measures include customer satisfaction, quality, financial performance, and timeliness. Measures should be selected based on criteria like having high information value and facilitating improvement.
View this brief overview of the findings of IEG's evaluation, which assesses how the IFC has implemented its strategic approach to client engagement since the early 2000s, and its effects on IFC's clients and the development impact of its operations.
This resume is for Demonte Miller, who has extensive experience in accounting, financial reporting, budgeting, and cash management. Miller has over 10 years of experience in roles such as Accountant, Accounts Receivable Supervisor, Business Office Manager, Auto Loan Specialist, and Collections Lead. Miller's skills include financial reporting, fiscal budgeting, Microsoft Office, communication, relationship building, and problem solving. Miller holds a degree in Human Resource Management and is licensed as a Federal Student Loan Officer.
Kelly Maric is an experienced Program/Project Manager with over 23 years of experience across multiple industries including telecom, healthcare, and others. She has strong project management skills including managing projects of all sizes, developing project documentation, managing teams and stakeholders, and ensuring projects are delivered on time and on budget. She has two advanced degrees and a proven track record of successfully delivering a wide variety of strategic and tactical projects.
This document discusses the importance of job appraisals in organizations. It begins by defining job appraisals as the process of examining and evaluating an employee's work, documenting the results, and using the feedback to help employees improve. The document then discusses how job appraisals are important for performance feedback, training and development decisions, promotions, transfers, and layoff decisions. It provides an example of the job appraisal system used by Malaysia's Ministry of Rural and Regional Development, including how it is used for setting goals, annual performance reviews, promotions, transfers, and layoffs. The summary concludes that job appraisals provide important performance feedback and input for important employment decisions.
Initial Inventory of Workforce Development Programs that Align with High Dema...Fairfax County
Fairfax County Economic Success Plan recognizes that creating and sustaining a highly skilled workforce is a critical driver for economic success. However, the question is whether existing programs align with projected industry need? This initial inventory explores this question since the county's economic plan calls for coordination and efficient delivery of workforce and training programs and expanding STEM and STEAM training and preparation
This document is a resume for Layba Oulare that highlights their experience in project management, process improvement, business consulting, and strategic sourcing. They have over 15 years of experience managing complex projects and programs across multiple industries. They are skilled at identifying efficient work strategies, communicating with all organizational levels, fostering change, and building consensus.
Rodney Hill has diverse marketing and business experience and is seeking new career opportunities in marketing. He has a Bachelor's degree in Business Administration with a concentration in Marketing and certification in Sustainability Management from Wilkes University. Currently he works as a Junior Underwriter at MCM Capital Partners where he manages loan modifications and assists borrowers. Previously he held internships providing marketing support to small businesses and administrative assistance to university organizations. His skills include Microsoft Office, presentation tools, enterprise resource planning, and social media marketing.
This document summarizes the career experience of a financial services professional seeking a senior management role in mortgage banking or operations management. They have over 20 years of experience in mortgage compliance, servicing, operations consulting, and default/loss mitigation. Their most recent role was as Compliance Officer and HR Officer for a mortgage company where they expanded operations into new states and branches.
Project Governance – Supporting Your Pmomrubenstein54
The document discusses project governance and how it is integrated with organizational governance. It outlines some of the biggest factors facing IT projects, including communication and information overload. The objectives of the session are to facilitate participation, communication, and understanding of organizational and project governance.
Tonny Mutai Langat is a Kenyan national with over 8 years of experience in finance and trading roles at Barclays Bank Kenya. He holds an MSc in Investment Management from the University of Reading and has completed several professional qualifications. Langat is currently a foreign exchange trader at Barclays, where he is responsible for spot trading, swaps, rates trading, and cash trading. He provides references from his current and former managers who can attest to his skills and performance.
Harrison Mutiwa is a 35-year-old Kenyan citizen seeking a position in the banking industry. He has 6 years of experience in customer service roles at various banks and financial institutions. His experience includes roles as a bank teller, sales representative, branch manager, and dispensing medicine. He holds a Bachelor's degree in Sociology, Peace and Conflict from the University of Nairobi and certificates in Business Management and Pharmaceutical Technology.
This book provides instructions for 36 electronics experiments of increasing complexity that allow the reader to learn about electronics through a process of discovery. The book emphasizes learning by doing and making mistakes to best understand the concepts and limits of electronic components. While focused on hands-on learning, it also discusses planning a work area and finding additional reference sources. The goal is to make learning about electronics fun and empowering.
Este documento presenta diferentes teorías sobre los orígenes de la actividad deportiva. Explica que en la prehistoria ya existían ejercicios físicos como la caza y los rituales en las cuevas. Luego describe las teorías de Popplow, Lukas y Eichel, Diem y Eppensteiner sobre cuando y cómo surgieron los primeros deportes. También analiza las actividades físicas en las primeras civilizaciones de Mesopotamia y Egipto.
This document outlines wireframes for an iPad app prototype called iCake. It includes wireframes for a search page with two versions - one using drop-down menus and keywords for search and one using pop-up pickers. It also includes two versions of a results page - one showing more details like the recipe when a search result is selected and one taking the user directly to the recipe. The wireframes suggest features like filtering search results, displaying results in a grid or by photo, and allowing users to view recipes, add items to a shopping list or favorites, and email recipes.
Este documento contiene varios comentarios breves sobre temas diversos como ejercicio, moda, relaciones, sexualidad y religión. Los comentarios varían en tono desde preguntas inocentes hasta comentarios ofensivos o inapropiados.
La abuela del hablante decía que los uniformes le dan autoridad a cualquiera y que un general desnudo no es nada. Ella estuvo casada con un coronel valiente que sólo le tenía miedo a los "pendejos", por ser numerosos e imposibles de cubrir. Existen varios tipos de pendejos, como el informático, el burócrata, el optimista, el pesimista, el esférico, el fosforescente, el de referencia, el consciente, el de sangre azul y el más peligroso, el demagogo,
El Futuro MX "Se escribe digital" | Clint NelsenCITI Tabasco
The document discusses opportunities for starting startups in Mexico via the perspective of an American entrepreneur. It outlines how Mexico offers a low-cost environment to bootstrap startups, noting cheap operating costs, an emerging market with few competitors, and the potential for Mexico and Latin America to experience rapid technology adoption in the coming years. The document encourages entrepreneurs to take advantage of opportunities in Mexico and provides tips for starting a self-sufficient startup with a low burn rate to achieve product-market fit.
El documento describe una campaña de marketing dirigida a centros veterinarios. Incluye el envío de tarjetas personalizadas a clientes, una campaña de divulgación a través de medios masivos y material de apoyo gratuito para los centros. El objetivo es mejorar la comunicación con los clientes, educar a los dueños de mascotas, y mejorar la imagen y resultados económicos de las clínicas veterinarias.
Ralph E. Vock has over 20 years of experience in supply chain management. He holds a BA in Economics and an MBA. His current role is Senior Director of Supply Chain Management at Williams Scotsman Inc., where he manages procurement of $136 million annually. Previously, he held supply chain roles at ACME Manufacturing, Elster AMCO Water Metering, and Central Transport International. At each role, he centralized procurement, standardized processes, negotiated contracts, and achieved millions in cost savings. He exited previous roles due to relocation for family reasons and company acquisitions.
Este documento proporciona información sobre un campamento de inglés en León, España en 2011. Detalla la ubicación del campamento, las medidas de seguridad y vigilancia las 24 horas, los servicios médicos disponibles en la zona y los seguros contratados. También explica la organización interna del campamento incluyendo la asignación de camas, lugares en el comedor y el almacenamiento de teléfonos y tarjetas de los estudiantes.
Um evento gratuito sobre ação cultural e prevenção do HIV será realizado no dia 17 de maio no Centro de Convenções do Centro Universitário Senac em Santo Amaro, São Paulo, com o show da cantora Ana Cañas a partir das 12 horas, e os ingressos poderão ser retirados na bilheteria duas horas antes.
Los alimentos afrodisíacos tradicionalmente incluyen aquellos con formas o nombres que se asemejan a los órganos sexuales, como espárragos y plátanos. Alimentos como chocolate, ostras y frambuesas también se consideran afrodisíacos. Los anafrodisíacos incluyen alimentos ricos en triptófano y grasa que causan somnolencia y reducen el deseo sexual. Un menú anafrodisiaco tradicional consistiría en ensalada de tomate, empanado con papas fritas y banana split.
El documento presenta un inventario de los recursos naturales y turísticos de Écija, Andalucía. Entre los recursos naturales destacan el clima mediterráneo, la diversa fauna y flora incluyendo aves, y lugares como la laguna de Ruiz Sánchez. Los recursos históricos y patrimoniales incluyen numerosas iglesias y conventos con rica arquitectura e historia, como la Iglesia de Santa María y los conventos de San Pablo y Santo Domingo y de la Filipenses.
La biodiversidad, su importancia y porque razón México es un país mega diverso.BarbaraLagunas
Este documento proporciona información sobre la biodiversidad de México en comparación con otros países megadiversos. México alberga alrededor de 5311 plantas vasculares nativas y es superado solo por Brasil, Colombia, China e Indonesia en términos de diversidad de plantas. México también alberga una gran diversidad de mamíferos, aves, reptiles y anfibios. Se considera a México como un país megadiverso debido a que alberga casi el 70% de la diversidad mundial de especies de plantas y animales en su territorio.
BIOGRAFÍAS COMPROMETIDAS
(EFECTUADAS Y EN ELABORACIÓN)
PARA EL DICCIONARIO BIOGRÁFICO FRANCISCANO
DE LA AHEF (DBF)
http://franciscanismoandalucia.blogspot.com.es/p/05-diccionario-biografico.html
The 6th annual WKF Youth Training Camp and World Cup will take place from July 1-5, 2013 in Corfu, Greece. Over the course of a week, top world champions will train youth participants in a friendly, international environment. The camp will be held at the Dassia Chandris Hotel and competitions will occur at the National Indoor Corfu Sport Hall. Participants must register through their national karate federations by June 17th to participate. The schedule includes 4 days of training followed by the Children's World Cup competition on the last day.
The era of the NextGen Portals is upon us! Microsoft is committed to deliver intelligent, mobile, social and ready-to-go portals for its Office 365 customers. This new and exciting era kicked off with the video portal. The video portal delivers an out-of-the-box and easy to use enterprise video portal. It doesn’t stop here, Microsoft has made huge improvements to the People experience within Office 365. It’s never been easier to find content and experts. You thought that was it? Let’s take a look together at Microsoft’s knowledge management strategy for the future with codename “InfoPedia”. During this session we are going to an in depth look at the video portal and people experience. The session concludes with a quick peek into Codename “InfoPedia”.
La psicología de la Gestalt se aplica en el campo educativo a través del pensamiento productivo y la solución de problemas. Sus principios incluyen la ley de la figura y el fondo, el cierre, la semejanza, la proximidad y la continuidad. Un ejemplo es que es más útil aprender las reglas ortográficas que memorizar cómo se escriben todas las palabras.
Respecting Religious Feelings Peace-symposium-2008muzaffertahir9
The document is a speech by Hadhrat Mirza Masroor Ahmad, the Head of the worldwide Ahmadiyya Muslim community, about respecting religious feelings. It makes three key points:
1) A Muslim can never defame or disrespect any prophet, and an Ahmadi Muslim believes in prophets even more than ordinary Muslims because they also believe in the Promised Messiah. The history of the Ahmadiyya community shows they are truly makers and keepers of peace.
2) If some religious commandment is unclear, people should ask knowledgeable followers of that faith to understand properly rather than criticize unfairly. Since most common people follow misguided leaders, true teachings can be misunderstood.
Nicholas Peter has over 15 years of experience in financial services including portfolio management, credit analysis, product development, and risk management. He currently works as the Segment Head for MSME Propositions at Diamond Bank, where he is responsible for developing strategies to sell education products and sustain customer interest. Previously he held roles in retail monitoring, product management, and operations. Nicholas Peter has an MSc in International Marketing Management and Strategy and an MBA in Marketing.
This professional profile summarizes the career experience of Esther Lim Bee Ling. She has over 20 years of experience in project management, operations, and customer service roles in the telecommunications industry. Her most recent role is as Channel Development Manager at U Mobile where she leads store modernization projects. She previously held several roles at Maxis Communications such as Retail Design and Project Management Manager where she led store renovation projects nationwide.
Pijush Kanti Saha has over 23 years of experience in banking, technology upgrades, financial planning, risk management, branch administration, lending operations, and customer service. He has held roles such as Chief Manager where he oversaw operations of 69 branches. He has skills in managing credit, teams, marketing, and ensuring profitability and compliance. Key accomplishments include leading the implementation of a core banking solution to mechanized 2000 branches and implementing specialized modules for retail banking and trade finance.
The document provides a summary of capabilities and experience for Nana Akosua Akyaa Bediako. She has over 15 years of experience in banking and financial services in Ghana, including roles as a Relationship Manager, Credit Manager, and Project Officer. She possesses strong analytical skills, leadership abilities, and experience in areas such as credit management, sales, business development, and customer service. Her educational background includes an MBA in Marketing Management and certificates in credit/securitization law and financial management.
Brian C. Joho has over 25 years of experience in financial services and project management. He is currently a Vice President and Lead Manager at Pershing LLC, where he manages product implementations and strategic initiatives. Previously he held other managerial roles at Pershing, including establishing a technical communications department and managing a monthly technology newsletter. He has a M.B.A. from Seton Hall University and a B.A. from Upsala College, and has received several leadership and performance awards over his career.
This document provides a summary of an executive's experience and qualifications. Over 15 years, the executive has held leadership roles such as Executive Director, COO, Vice President, and Program Manager for international companies. The executive has a proven track record of delivering strong profit growth and turning around underperforming business units. Specific achievements include implementing systems that increased revenue by over $3 million annually and negotiated outsourcing agreements resulting in $0.7 million in annual efficiencies.
Sylvia Herta Pugin De Vries is a Chartered Accountant with over 30 years of experience in finance, accounting, and management consulting roles. She has held CFO and director level positions at various companies, and currently works as an independent consultant. Her experience includes financial reporting, systems implementation, change management, and business transformation projects. She has extensive expertise in finance functions, financial analysis, budgeting, and strategic leadership.
This document provides an overview of Voice Tel Tech (VTT), an international consultancy firm established in 1992 that provides strategy and management services for development projects. It discusses VTT's portfolio and expertise in areas like monitoring and evaluation, economic development, health, and more. The document also lists some of VTT's recent projects in sectors like livelihoods, economic growth, and health, with descriptions of the objectives and solutions provided.
Branch Banking Operations, Sales with Compliance & Marketing and Client Relationship Management
A keen planner, strategist & implementer in leading operations, devising marketing activities and accelerating the business growth
Proficient in handling all service activities, analyzing market trends & establishing healthy & prolonged business relations with clients.
• Competency in managing branch banking operations by ensuring that financials of the branch are under control and branch adhering to Audit & Compliance in all parameters, Know Your Customer (KYC) & Anti-Money Laundering (AML) norms at all times
• Pivotal in implementing strategies towards enhancing market penetration, business volumes & growth
• Demonstrated abilities in implementing various systems as per business needs (as-is & to-be analysis)
• Monitoring the overall functioning of process, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
• Formulated sales & marketing strategies & reached out to unexplored market segments/ customer groups for business expansion in those regions
• Experience in handling Branch Banking Operations, Cash transaction operations & Transaction Verifications & Authorizations, Account opening, Requests processing & Trade and Forex transactions including implementing risks management policies and controlling mechanisms, procedures & systems to detect transactions outside established parameters
• Achieved sales target and excellent audit rating for the branch compliance & service as per the regulatory guidelines of the Bank
• Effectuated business development plans for the purpose of achieving pre-designated revenue plans and equity & mutual fund investments and management
• Expertise in using Finacle (Core Banking Software) & Flexcube & mentored the team during implementation
• Proficient in building & maintaining healthy business relations with HNI corporate & institutional clients, ensuring maximum customer satisfaction
• Sound knowledge of implementing various systems as per business needs (as-is & to-be analysis) and reviewing processes
• An effective communicator with strong analytical & problem solving with skills in directing teams for running successful service & business operations
Eric Okondo Omanga is a Kenyan business professional seeking a dynamic role in organization development, change management, and project management. He has over 15 years of experience leading organizational transformation and restructuring through strategic planning, change management, and performance improvement. His past roles include Group Managing Director, Business Advisor, Lead Consultant, and Operations and Finance Manager for companies in various industries. He holds an MSc in Organizational Development from the United States International University and is a Prosci Certified Change Manager.
Snehal Thakur has over 10 years of experience in managing anti-money laundering (AML) and know-your-customer (KYC) compliance and frameworks. She currently works at Ernst & Young in Singapore providing advisory services for KYC-AML. Previously she held roles at DBS Bank, YES Bank, and Kotak Mahindra Bank where she implemented AML transaction monitoring systems and was responsible for KYC screenings, suspicious activity reporting, and training employees on compliance.
Elizabeth Kimani has over 14 years of experience in banking, primarily in operations and risk management roles. She is currently the Head of Operations at ABC Bank, where she manages various operations departments to ensure compliance and deliver excellent customer service. Previously, she held senior roles such as Acting Head of Risk and Compliance and Head of Operations at Family Bank. She has a strong track record of streamlining processes, implementing new systems, and training staff. Her education includes a Master's degree in Commerce and she is a Certified Public Accountant.
Barry May has over 15 years of experience leading customer service transformation and digital improvement programs within local and central government. He currently leads the strategic development of customer services as the Head of Customer Services for the London Borough of Camden, where he has delivered significant efficiencies and improved customer experience. Previously he held roles managing purchase-to-pay services and led the implementation of new procurement systems. He is an innovative leader with a track record of managing change, delivering savings, and implementing customer-centric services.
Vipul Sharma is seeking a senior level position in business and credit analysis or financial risk management, preferably in investment banking or the BFSI sector. He has 8 years of experience in finance, accounts, business analysis, credit management, process engineering, auditing, and client relationship management. Currently he is a subject matter expert at Infosys in Pune, where he leads a team performing accounts receivable processes. He has strong analytical and problem solving skills and experience in credit risk analysis, process improvement, and ensuring customer satisfaction.
Christopher Gill has over 25 years of experience in retail banking and strategy development. He specializes in developing branch transformation strategies to improve efficiency, reduce costs, enhance customer experience, and grow revenue. Gill has led over 125 consulting projects globally, advising financial institutions on topics like branch optimization, transaction migration, and automation. Currently, he is a Senior Director at Diebold Consulting where he manages a team that provides branch transformation strategies and solutions to clients.
Julie Davidson is an experienced Associate Director with 20 years of experience at EBRD. She has a proven track record of managing large teams, influencing senior management, and implementing major banking systems. She is currently the Head of Operations for Equity, Bonds, and Trade Finance, managing a team of eight people. She is seeking her next career challenge with increased responsibility and knowledge of banking products.
Andrew K. Muigai has over 10 years of experience in advisory consulting focusing on programme and project management across various sectors. He has worked at Ernst & Young advising clients in financial services, manufacturing, government, and other industries. Prior to that, he was Operations Manager at Samaritan's Purse International Relief and held a customer service role at Trustmark Insurance Brokers. He has skills in programme/project management, operational strategy, processes and procedures, procurement, and governance.
Karen Carchidi is an accomplished financial services operational manager with over 20 years of experience. She has held leadership roles at MetLife, Farmington Bank, and The Hartford, where she managed teams, improved business metrics, developed strategic plans, and implemented new programs. Carchidi is also an entrepreneur, having owned and sold a successful small business. She holds an Associate's degree in Business Administration and a banking certificate.
David Cyr is an experienced Financial Services executive with over 35 years of experience leading teams and implementing transformational change initiatives. He has held executive roles at Royal Bank of Canada, IBM Canada, and Canadian Imperial Bank of Commerce. Some of his accomplishments include leading the implementation of new systems to support wealth management, rebuilding application teams, and launching a new US retail banking capability. He is recognized for his ability to effectively link technology, business processes, and people to deliver significant change.
Johnson Mwangi Nyika is a Senior Advisor for Audit and Learning and Development at KPMG East Africa. He has over 10 years of experience in auditing and financial reporting. His roles include developing and executing audit plans, leading audit teams, coordinating schedules, reporting on audits, and preparing financial statements according to IFRS. He has a Master's in Finance and is a CPA and accredited global trainer.
Similar to 05 06 15 victor william malu new updated cv (20)
1. VICTOR WILLIAM MALU
P.O Box 396-00502, Nairobi
Tel: 0722 516 187
E-mail: v.w.malu@gmail.com
A Top Performing Business leader and Change Manager with over (20+) years of
experience supporting the analysis and process improvement initiatives for financial
processes and systems. I have a proven track record delivering and implementing
financial solutions and systems to large organisations. I have demonstrated the ability to
provide transformational change across a range of operational areas for both the public
and private institutions including process re-engineering, financial solutions, e-process
mapping, process automation and system enhancements. My goal is to accelerate
Financial Inclusion by offering mutually beneficial and Innovative Channels that create
business value for the institution and enhance the availability, accessibility, and
affordability of financial services to the marginalised and rural communities.
Personal Details:
• Date Of Birth: October 11th
1964
• Languages: Proficient in English and Kiswahili
Education and Professional Qualification:
• Making Markets Work for the Poor – (M4P) – Glasgow UK, 2012
• Diploma-Advanced Management Programme , Strathmore University /University
of Navarra, Barcelona, Spain, 2006;
• Project Manager ( Prince 2), UK Govt Accredited Practitioner (Change), Cairo –
Egypt, 2004;
• Bachelor of Commerce Degree, First Class Honors – Accounting Major, Audit
Minor, University of Poona , India, 1985 to 1988
• A Levels, Kenya Polytechnic-Nairobi, Kenya, 1982 to 1983
• Kenya Certificate of Secondary Education, Lenana School-Nairobi, Kenya, 1978 to
1981
Key Professional Skills and Competencies:
• Commercial – Excellent understanding of banking industry and latest trends in
Channel Management, Strategy & Innovation; ability to “think outside of the box”.
• Pro-active with strong work ethic – able to develop, agree and execute a relevant
and stretching program of work with clear outcomes within general role objective.
• Financial professional – excellent understanding of principles of financial control
and audit for technology application and financial control production processes
and the practical application of these principles.
• Leadership – Demonstrable ability to develop agreement of what needs to be done
and to marshal appropriate resources outside of direct control to get this done.
• Teamwork – Able to work effectively both cross-functionally and within own
team balancing needs, priorities and resources of matrix line and functional line.
• Track record of building cross-functional relationships and influence with
expertise in strategy development, implementation and commercial management
skills.
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2. • Competent in Organizational change, Analyzing situations, Process
improvements and Risk management
• Experienced in Budget management, Business Analysis , Risk modeling, Change
controls, Quality frameworks and Business process migration
• A strong knowledge of financial/management accounting, analysis techniques
and sales channel development.
• Have held regional responsibility and implemented Projects in other Countries.
PROFESSIONAL EXPERIENCE
Head, Future Financial Systems;
FSD Kenya, June 2011 to Date;
Duties and Responsibilities:
• Responsible for identifying opportunities for financial market development.
• I take lead in developing and managing a portfolio of projects under the formal
financial system theme area.
• Manage the dissemination of results from projects to maximize impact
• Manage resources required to implement projects
• Participate in effective management of wider FSD program
• In charge of Marketing FSD Kenya’s program to high potential partners across the
private sector, non-profit institutions and government
• Develop appropriate project investment packages to support (including co-
financing arrangements where required) and prepare project appraisal reports for
presentation to FSD’s program investment committee
• Support implementation of projects, providing oversight and technical advice
• Undertake regular quarterly project monitoring, representing FSD in relevant
governance structures, to maximise project performance, swiftly identifying and
resolving implementation challenges
• Establish and manage linkages with sources of relevant lessons on international
best practice and related institutions within Kenya
• Enhance opportunities for development of Kenya/Africa based service provider
capacity by assessing options for local procurement of all proposed, direct or
indirect, FSD contracts and related opportunities
• Support the efficient and effective operation of the Trust at all times in a manner
consistent with the terms of FSD’s Trust deed, funding agreements with donors
and the defined policies and procedures
Key Achievements;
• Top Change manager that has supported the mobile banking revolution that has
transformed access to banking services. I have worked closely with top banking
directors to initiate and integrate their banking services for easy delivery of
financial solutions.
• Supported the Central Bank of Kenya in long-range system planning in support
of business functions and strategic priorities. Partnered with key stakeholders to
understand systemic issues and opportunities for improvement.
• Key influencer for financial inclusion, the evaluation and analysis of existing
operating processes, the development of citizen-focused process improvements.
• Conducted quantitative and qualitative analyses, and developed
recommendations in support of projects for FSD.
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3. • Partnered with the Competition Authority of Kenya for market enquiries to
develop strategic initiatives that seek improve competition.
• Worked closely with functional leaders and key sectors for example, (KBA) and
banks to develop innovative solutions so that ordinary Kenyans can have access to
low cost bank accounts as well as access to credit.
• Supported the vision 2030 e-citizen platform that has led to a digitized payment
system across government institutions.
• Worked closely with the relevant authorities to enhance financial literacy and
created channels that have provided a more financial inclusive curriculum.
• Part of the leadership team that has engaged the consumer protection to create a
system that protects consumers and minimizes total cost of credit for borrowers.
• Worked with relevant authorities to digitize Social Protection Payments in Kenya.
Head of Channels – Barclays Consumer Banking;
Barclays Bank Kenya Limited, August 2009 to January 2011;
Duties and Responsibilities:
• Managed Strategy & all day to day issues with regard to all Customer Touch
Points including Branches, ATM’s, Mobile Banking, Internet Banking, E-Money, E-
Statements, SMS Banking, and Call Centre & Agency Banking.
• Included Strategy, Business Plan, Operating Model, Positioning & Marketing
Strategy.
• Delivered of overarching product strategy and provided leadership in Product
availability in distribution channels set out in the strategy.
• Formulated a Product penetration mechanism in specific channels as laid out in
strategy.
• Evaluated Customer satisfaction as it relates to product availability / functionality
across distribution channels
Senior Manager – Barclays Microfinance;
Barclays Bank Kenya Limited, October 2008 to July 2009;
Duties and Responsibilities:
• Managed all day to day issues with regard the set up of Barclays Deposit-Taking
Microfinance Limited.
• Implemented the Business Plan, Operating Model, and Branding & Marketing
Strategy,
• Provided Group, Central Bank and Board Approvals & Governance Model, Legal
framework & staffing.
• Delivered and enhanced customer experience, and formulated lean processes.
• Ensured overall proposition, products and pricing are compelling, competitive
and understood -- providing a strong channel perspective
Senior Change Manager
Barclays Bank Kenya Limited, July 2006 to December 2007;
Duties and Responsibilities:
• Managing all day to day Governance issues affecting the banks
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4. • Retail Expansion Programme on the Barclaycard initiatives including Capacity
Planning, New initiatives as well as launching the first Co-Branded card in Kenya
(Nakumatt Co-Branded Card).
• Successfully sold a subsidiary of Barclays Bank Kenya Limited called Barclays
Registrar Services Limited (BARS).
• Implemented Basel II making Barclays Bank Kenya Limited the first Basel II
compliant bank in Kenya.
• Delivered a new platform for the trade business called e-trade.
Ag.Head of Change (East Africa);
Barclays Bank Kenya Limited, January 2006 to July 2006;
Duties and Responsibilities:
• Managed all day to day issues affecting the Change Function, Staffing, Budgets,
and Performance efficiently and streamlines various processes.
• Managed a Portfolio averaging (30) Projects and lead a team of over (8) Project
Managers.
• Supported all other functions in their change initiatives.
• Provided exemplary Leadership to Change in the Region.
• Supervised Top business analysts and technical resources to manage support and
ongoing improvements to financial systems
• Managed ongoing staff development to ensure both functional and technical staff
have the appropriate skills and training to perform their responsibilities
effectively
Senior Change Manager - Transformation;
Barclays Bank Kenya Limited, July 2003 to December 2005;
Duties and Responsibilities:
• Delivered project Badilisha which sought to integrate the card business in Africa
i.e. acquiring, issuing, & processing in Kenya for 34 countries plus create four
service centres in Africa.
• Created a regional processing centre in Kenya, created processing centres in
Seychelles, Mauritius & Botswana.
• Took over AMEX business in nine countries & integrated AMEX into Barclaycard
international.
• Delivered KYC STM reports format enhancement project for all countries using
brains in Barclays Africa.
• Delivered remote FOS authorization and Desk Top Renewal Project one of the
largest it projects in Barclays Kenya history.
Managing Directors Office;
Barclays Bank Kenya Limited, January 2003 to June 2003;
Duties and Responsibilities:
• Developed and worked on various strategic options of increasing the market share
of Barclays both in Kenya and in the region.
• Developed Mortgages Product. (Home Loans)
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5. • Increased regional presence by formulating credit products in line with new
countries demand and need analysis.
• Increased market penetration including acquisition of over (20) new branches
across East Africa.
• Developed a Share Savings Option Scheme which is currently being implemented
by Barclays Africa.
Team Leader Business Banking;
Barclays Bank Kenya Limited, March 2002 to December 2003;
Duties and Responsibilities:
• As Team Leader I was responsible for managing a Team of (22) Relationship
Managers who were located across the country.
• I spearheaded the Business Development i.e. Budgets were agreed at the
beginning of the year and I managed Revenues, Costs, Risks, People and all other
issues that related to the business in an efficient manner.
• Provided Business Banking and covered all relationships country wide borrowing
between KSh 5 Million and KSh 400 Million.
• Achieved & exceeded budget both on Income and costs and within line on risk
parameters.
Head of Marketing (Branch Manager-Mombasa);
Citibank NA Kenya, October 2001 to March 2002;
Duties and Responsibilities:
• In October 2001 Citibank Kenya acquired the local business of Abn-Amro and I
was requested to take on the challenging task of integrating the two branches and
in the end closing the Citibank NA Mombasa branch that was in rented premises
and moving it to the newly acquired Abn-Amro building renamed Citibank NA
Mombasa.
• The role was very challenging especially dealing with a cultural shift from the
way Abn-Amro used to do business, but I accomplished with minimum
headcount and resolved all operational issues during integration and achieved
this with no loss of a major account.
Other Significant Work Experience;
• Senior Relationship Manager (Unit Head); Citibank NA Kenya, February 1999 to
October 2001;
• Senior Relationship Manager; (Global Relationship Bank-Unit Head); Citibank NA
Kenya, March 1998 to February 1999;
• Relationship Manager; (Global Relationship Bank); Citibank NA Kenya, July 1997
to March 1998;
• Relationship Manager; Citibank NA Kenya, (Mombasa Branch), February 1996 to
July 1997;
• Account Officer; Banque Indosuez (Nairobi Branch), July 1992 to February 1996;
• Operations Officer; Banque Indosuez, (Nairobi Branch); January 1991 to July 1992;
• Management Trainee; Banque Indosuez (Nairobi Branch); January 1989 to June
1990;
Other Notable Achievements;
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6. • As a Senior Relationship Manager; (Global Relationship Bank-Unit Head);
Citibank I Managed the largest unit of two in the bank covering Multi-nationals in
Energy, Pharmaceuticals, Branded Consumer, Edible Oils, Brewing, Milling,
Packaging, Horticulture etc
• At Citibank, I increased the business profitability substantially while meeting risk
parameters. Additionally, I created new business relationship with top business
leaders that influenced increase in loan accounts at the branch.
• While managing Mombasa Branch I covered various top tier portfolios; Energy,
Pharmaceuticals, Branded Consumer, Edible Oils, Brewing, Milling, Packaging,
and Horticulture.
• Had a two week assignment in July 2001 which involved training the Relationship
Managers in Citibank NA, Kampala as well as closing on three regional accounts
and all was accomplished with Citibank Kampala commending my performance.
• Voted as the Best Student in Banking, Business Organization, Best Foreign
Student, while pursuing my education in India, 1988
Professional Training and Certifications;
• Leadership Skills Development Programme(KPMG), Nairobi September ,2006
• From Effectiveness to Greatness, (The 8th habit) with Dr. Stephen R Covey -
Kenya March 2006
• Prince 2 Project Management Practitioner Training & Exam – Cairo Egypt - June
2004
• Prince 2 Project Management Foundation Training & Exam – Nairobi – May 2004.
• Performance Development Workshop – Learning & Development Centre – March
2004
• Managing by Projects – Conducted by PMBOK at Learning & Development
Centre – July 2003
• Leadership/Negotiating & Influencing Skills – Learning & Development Centre -
May 2003
• Train The Trainer – Learning & Development Centre – Barclays Bank – January
2003
• Leading & Rewarding Performance – Learning & Development Centre –Barclays
Bank- November 2002
• Leadership Skills - Learning & Development Centre – Barclays Bank- Nairobi –
October 2002
• Developing Management Skills - CEEMEA Training Centre –July 2001
• Dale Carnegie Training – Developing People Skills – August 2000
• Global Cash & Trade East Africa Trade Workshop - May 2000
• Entry level Operations – Barclays Training Centre – Citibank Kenya – Oct 1999
• Intermediate Credit Risk – Citibank Training Centre – Istanbul, Turkey – Sept 1998
• Trade Workshop – Citibank Trade Solutions - March 1998
• Relationship & Product Management Seminar – June 1997 - NBI - CEEMEA
• International Trade Services Seminar - Bankers Trust Company London Training –
1993 - Held at KCB Training Centre
• Intermediate Credit Course - College of Banking & Finance - July 1992
• Financing the Closely Held Business – United States Agency for International
Development – Nairobi - May 1992
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7. • Risk Appraisal & Control Course - Banque Indosuez Training Centre – London
1990
• Officers Training II course – KCB Training Centre; First in Class, May 1989
Interests and Hobbies;
• Ardent reader, interested in researching and being up to date with financial news.
• I enjoy Playing Golf and I am a Member of Karen Country Club & Muthaiga Golf
Club
• Active Squash player and a Member of Parklands Sports Club
• I enjoy travelling and I have been to at least twenty different Countries in Europe,
Asia and Africa.
REFEREES
Please feel free to contact the under mentioned in regard to my competence, work
ethic, performance and / or any other aspect with respect to me:
Mr. Jonathan Ciano
Chief Executive Officer
Uchumi Supermarkets
Limited
P.O Box 73167-00200 -Nairobi,
Kenya
Tel: 0722-512324; 0735 096 924
Tel: 020 8020082, 020
8020084/ Mobile: 0722 205
442
0733 410 028
Fax: 553501,650908
Dr. Cleopa K. Mailu
Chief Executive Officer
The Nairobi Hospital –
P.O Box 30026-00100,
Nairobi
Tel: 254(20) 2846001
Mr. David Kitusa
Regional Representative,
East and Southern Africa
Region
P.O Box 4095-00506,
Nairobi-Kenya
Tel: +254 20 2227009
Fax: +254 20 2212984,
Tel : +254 724 253 944/
Tel : 0733 877 290
E-mail:kitusa@kiva.org
Skype: davidkitusa
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