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Sylvia Mathews Burwell, Generation Stress, 97 Foreign
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Generation Stress
The Mental Health Crisis on Campus
Sylvia Mathews Burwell
t is supposed to be the time of their life-the halcyon days of college,
when young adults grow, acquire knowledge, and learn new skills. But
according to the 2016-17 Healthy Minds Study, an annual survey of
mental health on American college campuses, while 44 percent of students
said that they were flourishing, 39 percent reported experiencing symp-
toms of depression or anxiety. The proportion of students experiencing
suicidal ideation has grown from six percent in 2007 to 11 percent in 2017.
The percentage of students receiving psychotherapy has jumped from
13 percent to 24 percent over the same period. Even though more stu-
dents are getting help, only a little more than half of those with symptoms
of depression and anxiety had received treatment in the previous year.
The rise in mental health challenges is not limited to college students.
One in every four adults in the United States will suffer from an anxiety
disorder in the course of his or her lifetime, and suicide rates for men
and women have risen since 2000. Whether these figures are a passing
trend, the new normal, or a harbinger of greater challenges to come,
one cannot fully know. But no matter what, universities need to deal
with this uptick in psychological distress. No longer can they consider
students' mental health to be outside their area of responsibility.
Nowadays, that responsibility has broadened to include increasing
students' resiliency-that is, helping them not just avoid stress but
also develop the tools to work through it. Resiliency is about decreasing
students' sense of overwhelming stress while fostering their growing
autonomy to tackle difficult life challenges. It's also about treating their
very real depression and anxiety.
Taking responsibility for students' mental health needs is particularly
complex at a time when universities are rightfully under pressure about
SYLVIA MATHEWS BURWELL is President of American University. From 2014.
1. Citation:
Sylvia Mathews Burwell, Generation Stress, 97 Foreign
Aff. 150 (2018)
Provided by:
University of Washington Law Library
Content downloaded/printed from HeinOnline
Wed May 8 15:06:13 2019
-- Your use of this HeinOnline PDF indicates your
acceptance of HeinOnline's Terms and Conditions
of the license agreement available at
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-- To obtain permission to use this article beyond the scope
of your HeinOnline license, please use:
Copyright Information
Use QR Code reader to send PDF
to your smartphone or tablet device
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collection=journals&id=1250&startid=&endid=1257
2. https://www.copyright.com/ccc/basicSearch.do?operation=go&s
earchType=0&lastSearch=simple&all=on&titleOrStdNo=0015-
7120
Generation Stress
The Mental Health Crisis on Campus
Sylvia Mathews Burwell
t is supposed to be the time of their life-the halcyon days of
college,
when young adults grow, acquire knowledge, and learn new
skills. But
according to the 2016-17 Healthy Minds Study, an annual
survey of
mental health on American college campuses, while 44 percent
of students
said that they were flourishing, 39 percent reported
experiencing symp-
toms of depression or anxiety. The proportion of students
experiencing
suicidal ideation has grown from six percent in 2007 to 11
percent in 2017.
The percentage of students receiving psychotherapy has jumped
from
13 percent to 24 percent over the same period. Even though
more stu-
dents are getting help, only a little more than half of those with
symptoms
of depression and anxiety had received treatment in the previous
year.
The rise in mental health challenges is not limited to college
students.
3. One in every four adults in the United States will suffer from an
anxiety
disorder in the course of his or her lifetime, and suicide rates
for men
and women have risen since 2000. Whether these figures are a
passing
trend, the new normal, or a harbinger of greater challenges to
come,
one cannot fully know. But no matter what, universities need to
deal
with this uptick in psychological distress. No longer can they
consider
students' mental health to be outside their area of responsibility.
Nowadays, that responsibility has broadened to include
increasing
students' resiliency-that is, helping them not just avoid stress
but
also develop the tools to work through it. Resiliency is about
decreasing
students' sense of overwhelming stress while fostering their
growing
autonomy to tackle difficult life challenges. It's also about
treating their
very real depression and anxiety.
Taking responsibility for students' mental health needs is
particularly
complex at a time when universities are rightfully under
pressure about
SYLVIA MATHEWS BURWELL is President of American
University. From 2014 to 2017,
she was U.S. Secretary of Health and Human Services.
150 FOREIGN AFFAIRS
4. Generation Stress
cost and access. And it is all the more complex given that part
of the core
mission of higher education is to challenge students. To put it
succinctly,
college is supposed to be hard. How to balance the natural
challenges
and stress that university life presents while supporting
students' mental
health is an increasingly difficult tightrope to walk. Yet it needs
to be walked,
since students' mental health is a growing concern, and when
that health
is poor, it can inhibit the core mission of learning. To address
the issue,
universities must raise awareness of the problem through
education inside
and outside the academy; focus on prevention, detection, and
treatment;
and acknowledge the importance of community-all while
recognizing
that stress is a part of life.
Following World War II, the United States built a thriving
middle
class and became the engine of the global economy thanks to
the founda-
tion of a thriving higher education system. Now, that same
system must
be a part of resolving today's mental health crisis, which
presents a
broad challenge to American competitiveness and productivity.
5. STRESSED OUT
In my first year as president of American University, I met with
students
from a variety of backgrounds and quickly learned that they
have a
great deal of insight into why they experience more stress and
anxiety
than previous generations. The answer boils down to three
factors:
safety, economics, and technology.
Students' concerns about safety stem from different sources.
Most
undergraduates have no memory of a world before 9/11. They
have
grown up with bag searches on subways, SWAT teams at
stadiums, and
body scanners at airports -constant visual reminders that the
United
States was attacked and could be again. Students of an older
generation
would note that those are no different from Cold War-era "duck
and cover" drills. Yet today's students point out that Americans
never
experienced nuclear war, only the threat of it.
They have also grown up with increasingly deadly mass
shootings.
This fall, students arrived on campus with the 2018 attack at
Marjory
Stoneman Douglas High School, in Parkland, Florida, fresh in
their
minds, but they also remember the attacks in 2017 at a concert
in Las
Vegas, in 2016 at the Pulse nightclub in Orlando, in 2012 at
6. Sandy Hook
Elementary School, and in 2007 at Virginia Tech. For some
students
on campus, incidents that have involved racially motivated acts
of
violence-such as the events in Charlottesville, Virginia, in
2017-
November/December 2018 151
Sylvia Mathews Burwell
add to their fear, stress, and anxiety. Female students have
additional
cause for worry. While the increasing transparency about how
often
sexual assault occurs on campus has helped advance the
conversation
about the issue, it has also added to safety concerns.
Other fears are rooted in economics. A college education is
essential
to social mobility, but tuition at both public and private
universities
continues to rise. Many students, especially first-generation
college
students, come from families with already stretched budgets and
little
experience in the nuances of financing higher education, making
the
prospect of student debt particularly daunting.
Students also worry about the economy they are graduating
into-
7. they are old enough to remember the Great Recession-and fear
that they will end up jobless, unable to pay off their debt, and
forced
to live with their parents. Although unemployment is now low
in the
United States, wage growth has stayed relatively flat throughout
the
recovery, and early career salaries, in particular, dropped
during the recession.
As a result, many students worry that they will do
no better than their parents, and with good reason:
in the United States, the likelihood that a child
will earn more than his or her parents has dropped
from 90 percent to 50 percent over the past half
century. Students also see an economy that offers
them not a single career choice but an ever-
changing panoply of career steps. Such a path
may be exciting, but it is nowhere as conducive to
stable health insurance and a secure retirement as
the one their parents and grandparents followed.
Then there is the anxiety that results from social
media. Part of the stress has to do with the pressure on
young people to constantly present a curated version of their
lives on Instagram, Snapchat, and other platforms. The way I
translate this concern to older generations is by asking, "What
would it be like if you had to update your resume every day?"
The
obvious answer: incredibly stressful. Another part of the stress
comes from the observing side of social media. Because people
tend
to heavily curate what they present, it can sometimes seem as if
everyone else has better internships, earns higher grades, and
attends
more exclusive parties.
8. 152 FOREIGN AFFAIRS
/ N
THINGS REALLY ARE DIFFERENT
Some argue that all this is nothing new, that school has always
been
anxiety inducing. But regardless of whether today's students
really do
face a greater number of stressors than generations past, there is
little
doubt that the impact of those stressors is felt more than before.
Today's
young adults seem to arrive at college with less resiliency and a
lower
appetite for risk and failure.
November/December 2018 153
Sylvia Mathews Burwell
In raising their children, parents have focused more on
protecting
them from stress and anxiety and less on teaching them how to
cope.
Today's incoming classes are of a generation that received
athletic
trophies merely for participating. Becoming so used to winning
makes
it all the harder to deal with losing. It
9. Today's young adults seem makes it harder to learn resiliency.
On top of this, parents have created a
to arrive at college with less culture of risk aversion. Today's
students
resiliency and a lower were warned as children not to walk
appetite for risk and failure. home alone, and they grew up
playing
on playgrounds designed to break their
falls. In many ways, children have been
taught both explicitly and implicitly to avoid risk, and for many
of
them, the resulting safety has made them less capable of coping
with
failure and disappointment.
When students have a panic attack because they received a B
minus
on a test, it becomes clear that parents have probably not done
enough
to prepare them for the fact that life involves both success and
failure.
Today, high school graduates arrive on American University's
campus
with higher SAT scores, more Advanced Placement credits, and
more
International Baccalaureate degrees than ever before. They are
book
smart but perhaps less life ready. This problem can be seen not
only
in how they deal with bad news but also in what they know
about basic
life skills, from managing their finances to doing their laundry.
10. There
are exceptions, of course, but American University's faculty and
staff
are probably not unique in observing that students increasingly
come
to college with less mastery of such skills.
Another way that today's students differ from their predecessors
is
in their relationships with their parents and other adults in their
lives.
Gone are the days when a five-minute phone call every Sunday
was the
extent of communication with family. For many students, thanks
in
part to advances in technology, there is nearly constant
communication
with parents through texting and calls. In the interactions I see
with
faculty and staff on campus, students seem to seek more adult
guidance
and assistance with problem solving than previous generations
did.
Stress can play out in different ways. One common type of
student
is the overachiever: a first-year student who was at the top of
his class
in high school and never needed to exert much effort to get
there. In
his first semester at college, he fails a couple of midterm exams
and
154 FOREIGN AFFAIRS
11. Generation Stress
finds himself too embarrassed to lean on his support network
from
home. At night, when his friends have gone to bed, he heads to
the
library and immerses himself in his studies. Eventually, he's
sleeping
less than four hours a night. And only when he reaches a
breaking
point does he seek out counseling that can help him work
through his
own expectations and time management.
Another common type is the overcommitted student. She comes
to
college with a strong sense of what she wants to do afterward-
say,
work on a political campaign-and loads up on extracurricular
activities
in pursuit of that goal. In her first semester, she joins several
political
clubs, runs for student government, and takes on a part-time
internship
on Capitol Hill. She even adds an extra class to get ahead.
Without
this level of commitment, she fears, she won't be competitive
for the
best campaigns. The result is long days of meetings, work, and
classes,
along with late nights trying to catch up. Only after she breaks
down
emotionally does she confide in her dorm's resident assistant,
who
refers her to the counseling center.
12. CHALLENGE AND RESPONSE
According to a 2015 report from the Center for Collegiate
Mental
Health, the number of students visiting counseling centers
increased by
30 percent between 2009 and 2015 (enrollment grew by only six
percent).
Across the country, colleges and universities are adding extra
professional
staff to help students, in part because the types of counseling
needs have
also expanded. Some students arrive with complex medication
regimes,
whereas others are part of the growing number of students
experiencing
thoughts of suicide, a trend that requires more emergency
services, such
as 24-hour rapid-response counseling. As student bodies become
more
diverse, schools need support staff who can reach across
cultural divides.
Adding all these resources is not easy, especially for schools in
rural areas,
where mental health providers are in short supply.
Universities are struggling to keep up with rising numbers of
students
seeking support: according to the Association for University
and College
Counseling Center Directors, in 2016-17, 34 percent of college
counsel-
ing centers had to put some students on a waitlist. And it's
important to
note that many students remain reluctant to talk to a
professional: while
13. stigma concerning mental health today is less than what it was
in the
past, it still impedes students from recognizing their challenges,
seeking
out help, and committing to treatment.
November/December 2018 155
Sylvia Mathews Burwell
Universities are putting more effort into prevention. Harvard
University has started the Success-Failure Project, a program
that hosts
discussions aimed at redefining success and dealing with
rejection.
Duke University offers a mindfulness program designed to help
students
manage stress. At American University, we introduced a
mandatory,
two-semester course aimed at helping students adjust to their
first year
in college. Of course, it's important to make sure such programs
don't end
up adding to the problem: when I asked students if stress-
reduction
seminars might be helpful, one responded, "Please don't add
anything
to my already packed schedule that will further stress me out!"
Campuses that focus on creating a sense of community and
belonging
find that students who have support networks to turn to are
better able
to work through their challenges and stress. This sense of
14. belonging
can act as a preventive tool, countering students' feelings of
loneliness
and depression and providing a way for them to alert others to
the
problems they are facing. Increasing a campus' sense of
community can
often mean running into long-standing questions-for instance,
about
the value of fraternities and sororities and about whether to
increase
student engagement by offering more activities and clubs.
Universities
must face these old questions in the new context of growing
mental
health issues.
PRODUCING HAPPIER GRADUATES
Universities are in the early stages of grappling with the
increase in
stress and anxiety. Although there is no agreed-on formula at
this time,
there are some approaches that show promise.
There is general agreement that the solution lies in more
education
about the issue, inside and outside the academy. Creating
awareness
of the problem and teaching faculty, staff, and students how to
prevent,
recognize, and respond to it can help. Just as many campuses
have
made progress on educating students about sexual assault, they
can do
the same when it comes to mental health.
15. Moreover, as odd as it may sound, universities should draw on
some
of the lessons learned during the 2014 Ebola outbreak-a global
health
threat that emerged during my tenure as U.S. secretary of health
and
human services-and adopt a public health approach to the
problem.
With Ebola, the priorities were prevention, detection, and
treatment.
These core elements can also guide universities in framing their
approach
to mental health. Prevention can mean introducing courses that
help
156 FOREIGN AFFAIRS
Generation Stress
students adjust to college life. Detection might mean developing
ways
to quickly notice when a student doesn't download an
assignment or
show up for classes.
As for treatment, universities need to secure adequate resources
for
counseling so that students seeking help receive timely and
effective
care. On many campuses, triage systems prioritize the most
acute
cases, determine which students can be treated in a limited
number of
sessions, and refer to other providers those who require long-
16. term
care. No university is capable of offering unlimited sessions and
all
kinds of care, so administrators need to determine which cases
to
refer and which to keep in house. They must also have the
capacity to
meet demand without long waitlists for treatment. To inform
their
investments, universities should use data about their campus'
particular
needs-especially at a time when the economics of higher
education
are under both scrutiny and pressure.
Universities also need to acknowledge the power of
communities.
Communities can not only act as a knowledge base and a source
of
referrals; at a more basic level, they can also stem the problem
to begin
with. Study after study has found that social connectedness is
correlated
with well-being and resiliency, so universities should strive to
build
inclusive communities. Encouraging in-person (not Instagram)
con-
nections can help. Administrators should make sure that
students are
aware of the clubs and groups on campus, offer a sense of
belonging,
and invest in first-year residence halls and other communities
for living
and learning. Faculty and staff should recognize the value of
engaging
with students.
17. Finally, students, parents, and universities should embrace the
healthy idea that stress is a part of what makes college great.
College
students develop intellectually, socially, and morally through a
com-
bination of challenge and support. Their time on campus should
be
not so overwhelming that they retreat, yet not so comfortable
that
there is no incentive to grow. Thus, the college experience
should
teach students not to avoid challenges-life is full of them, after
all-but how to handle the stress that results. Recognizing this is
the first step to producing more resilient students, as well as
happier,
better-adjusted graduates.0
November/December 2018 157
TOOLS OF EVALUATION
SPECIAL ISSUE
18. 2015
VOCATIONAL EVALUATION
AND CAREER ASSESSMENT PROFESSIONALS JOURNAL
AND
VOCATIONAL EVALUATON AND WORK ADJUSTMENT
ASSOCIATION JOURNAL
TOOLS OF EVALUATION
SPECIAL ISSUE
2015
19. TOOLS OF EVALUATION
SPECIAL ISSUE
2015
Vocational Evaluation and Career
Assessment Journal
Steven R. Sligar, Co-Editor
Nancy Simonds, Co-Editor
Vanessa Perry, Managing Editor
Vocational Evaluation and Work Adjustment
Association Journal
Andrea Nerlich, Co-Editor
20. Randall S. McDaniel, Co-Editor
Special Issue Reviewers
Samuel Castiglione, Workforce & Technology Center
Debra Homa, University of Wisconsin–Stout
Pamela Leconte, The George Washington University
Amanda McCarthy, Northern Illinois University
Pat McCarthy, Virginia Department of Aging and Rehabilitative
Services
Randall S. McDaniel, Auburn University
Andrea Nerlich, Hofstra University
Michael O’Brien, New Mexico Highlands University
Steven R. Sligar, East Carolina University
Fran Smith, The George Washington University, Recognizing
Differences
The Tools of Vocational Evaluation
The story of the development of this joint issue is reflective of
21. our past, present, and
hopefully of our future. Pruitt (1986) noted that VEWAA
became a professional division of
the National Rehabilitation Association (NRA) in 1967, which
is a good milestone date.
VECAP was established in 2003 (vecap.org). Both organizations
have vocational evaluation as
a foundational underpinning and the members use tools in the
practice of their profession. Fast
forward to the 2011 NRA Conference in Chicago when a chance
conversation occurred
between Randall McDaniel, incoming Co-Editor of the VEWAA
Journal and Steve Sligar, Co-
Editor of the VECAP Journal about the possibility of a joint
effort between the two
organizations. Later, Andrea Nerlich, Co-Editor of the VEWAA
Journal, joined the
conversation. After more discussion between the editors and
their respective boards of
directors, a collective decision was made to go forward with a
joint journal and select a theme.
A survey of the VECAP members (Ahlers-Schmidt, 2010)
indicated a strong interest in
information on the tools used by practicing evaluators. In 1972,
a national task force had been
created to examine the field of vocational evaluation that
subsequently published “The
Vocational Evaluation Project Final Report” with seven
different sections (Crow, 1975). One
section, The Tools of the Vocational Evaluator, lists three types
of tools: situations (i.e., on-
the-job evaluation, work samples, psychometrics), resources
(e.g., occupational and client
information, job analysis) and applied tools (i.e., interviewing,
observing, and reporting). Forty
22. years following that seminal publication, the timing
seemed right to select “Tools of
Evaluation” as the overall theme of this joint journal.
With respective board approvals for this
collaboration, the editors of the VEWAA and VECAP journals
were off to a good start. As
part of examining the Tools of Evaluation, the editors decided
this special edition should focus
on three areas, i.e. assessment tools, methods, and technology.
Around these three focus areas,
the editors solicited co-authors to produce two manuscripts for
each area.
In the spring of 2014, a joint call for contributors on these
topics was issued with an
overwhelming response from rehabilitation professionals who
wanted to participate in these
writing teams. The editors produced a rough outline of each
manuscript that was shared with
the writing teams and a writing team leader was selected for
each manuscript. The writing
volunteers were eventually organized into five teams and the
writing began. Andrea Nerlich
took the lead with Randall McDaniel and Steve Sligar providing
assistance during the writing,
peer review, and editing processes. Further support was
provided by Vanessa Perry, VECAP
Journal Managing Editor, who designed the cover and layout,
and Nancy Simonds, VECAP
Journal Co-Editor, who proofread the special issue. The key to
the success of this effort lay
with the teams listed below.
their research on tools
used by vocational evaluators in state vocational rehabilitation
23. programs.
-Alderman, Robin E. Dock, Megon Steele,
and Leslie Wofford
EDITORIAL
provide a thorough discussion of current vocational assessment
methods.
Matthew E. Sprong, and
Lauren N. Noble describe interviewing as an assessment tool.
Pamela Leconte, William E. Garner, and
Veronica I. Umeasiegbu
provide an overview of current technology used in vocational
evaluation.
Jeremy Cushen review
potential future technology and its probable impact on
vocational evaluation.
The editors of this first combined VEWAA and VECAP journal
are proud of this collaborative
effort and similar to the 1972 task force—a diverse group of
vocational evaluators from
around the country pulled together to discuss tools for
evaluation.
24. Andrea Nerlich Randall S. McDaniel Steven R. Sligar
Co-Editor, VEWAA Co-Editor, VEWAA Co-Editor, VECAP
References
Ahlers-Schmidt, C. R. (2010). Results of the VECAP Journal
readership survey. Vocational
Evaluation and Career Assessment Journal, 6(2), 45–47.
Crow, S. H. (July 1975, Ed.). Vocational evaluation project
final report. Vocational Evaluation
and Work Adjustment Bulletin, 8, 1–165.
Pruitt, W. A. (1986). Vocational evaluation (2nd ed.).
Menomonie, WI: Walt Pruitt
Associates.
Editors’ Note:
Reference to this special issue should be cited as
Nerlich, A. P., McDaniel, R. S., & Sligar, S. R. (Eds.). (2015).
Tools of Evaluation [Special
issue]. Vocational Evaluation and Work Adjustment Association
Journal and
Vocational Evaluation and Career Assessment Journal.
Reference to an article should be cited as
Betters, C. J. & Sligar, S.R. (2015). The tools of the trade: A
national study on tool utilization
in vocational evaluation. [Special issue]. Vocational Evaluation
25. and Work Adjustment
Association Journal and Vocational Evaluation and Career
Assessment Journal, 8–16.
VOCATIONAL EVALUATION AND WORK ADJUSTMENT
ASSOCIATION JOURNAL
AND
VOCATIONAL EVALUATION AND CAREER ASSESSMENT
JOURNAL
TOOLS OF EVALUATION, SPECIAL ISSUE
CONTENTS
Page
ISSUE
The Tools of the Trade: A National Study on Tool Utilization in
Vocational
Evaluation
Chad J. Betters and Steven R. Sligar
Current Vocational Assessment Methods
Lee Ann Rawlins-Alderman, Robin E. Dock, Megon Steele, and
Leslie
26. Wofford
Utilization of Interviewing as an Assessment Tool to Enhance
Vocational Rehabilitation Service Delivery: Fostering the
Therapeutic
Alliance and Professionals’ Judgment Accuracy
Bryan S. Austin, Carl W. Sabo, Amanda K. McCarthy, Matthew
E. Sprong,
and Lauren N. Noble
Current Technology in Vocational Evaluation: Trends and
Opportunities
Frances Smith, Pamela Leconte, William E. Garner, and
Veronica I.
Umeasiegbu
The Impact of Future Technology on Vocational Evaluation
Randall S. McDaniel, Scott Beveridge, Christian Chan, and
Jeremy Cushen
8
18
37
27. 53
72
Tools of Evaluation, Special Issue 2015 8
The Tools of the Trade: A National Study on
Tool Utilization in Vocational Evaluation
Chad J. Betters
Winston-Salem State University
Steven R. Sligar
East Carolina University
Abstract
The results from a national study are presented. Key employees
28. from 14 state vocational
rehabilitation programs identified tools used by vocational
evaluators in their day-to-day
practice. There were 433 individual tools listed with 197
(45.5%) psychometric tests representing
eight constructs: achievement, aptitude, career
planning/development, intelligence, personality,
vocational interest, work values, and “other.” There were
236 (54.5%) work samples listed (14
complete commercial work sampling systems, 59 individual
samples from commercial systems,
and 153 evaluator-created work samples). Listings of the most
frequently reported tools are
provided. Results indicate that tools are similar to those
described in three seminal works, warn
of the danger of defining the field by its tools, and identify
potential ethical violations.
Keywords: Vocational Evaluator, Evaluation Tools, Work
Sampling, Psychometric Testing
The Tools of the Trade: A National Study
on Vocational Evaluation Tool Utilization
Benjamin Franklin stated: The best
investment is in the tools of one's own trade.
Vocational evaluators use a variety of tools
to accomplish their job, which is to
empower clients to choose a career. Three
seminal works on vocational evaluation
contain descriptions of tools. The Vocational
Evaluation and Work Adjustment
29. (VEWAA) Project (Crow, 1975)
participants stated there are three types of
tools: situations (i.e., on-the-job evaluations,
work samples, and psychometrics); resource
(i.e., occupational and client information,
job analysis, and audio-visual); and applied
(i.e., interviewing, observing, and reporting).
Pruitt (1986) listed ten components of a
vocational evaluation: “occupational
information, work samples, situational
assessment, community based assessment,
psychological testing, special projects,
observation, A-V material, client
information, feedback sessions, and
interviewing” (p. 22). Pruitt also emphasized
the importance of work samples and using
actual tools from the job. Thomas (1999)
Tools of Evaluation, Special Issue 2015 9
described three categories of tools:
instruments (i.e., tests and work samples);
techniques (e.g., situational or community-
based assessments); and strategies (i.e.,
accommodations, modifications, and
learning style assessment to identify
supports). This study sought to identify tools
used by vocational evaluators in their day-
to-day practice.
30. Methods
This analysis is a component of a
larger benchmarking study focusing on
employment conditions for vocational
evaluators working within the state
vocational rehabilitation (VR) system
(Sligar & Betters, 2012). A 32-item survey
was created and data collected from June
2010 to April 2011. The specific questions
related to this analysis were “Is there a list
of tools (e.g., tests, work samples, specific
techniques) used by vocational evaluators?
If yes, will you share it with us?” The survey
was administered by research assistants
(RAs) who were trained to follow a protocol
of how to identify participants, record
responses, and follow-up to obtain lists of
tools and other information.
The target sample was employees of
the 64 general, blind, or combined VR
programs in the United States. In order to
collect statewide information, purposeful
sampling was used. An incumbent with
statewide responsibilities for the VE
program was sought in each state’s central
office. This position was typically a program
specialist. The RA recorded the VR contact
person’s information and responses in
Survey Monkey, an online survey tool.
Descriptive statistics were used in the data
analysis. The study has Institutional Review
Board approval through East Carolina
31. University.
Results
As indicated in the original
benchmarking study (Sligar & Betters,
2012), 63 of the 64 state vocational
rehabilitation programs provided data. Of
the 63 reporting programs, 26 programs
employ vocational evaluators. When
specifically looking at tools used by
vocational evaluators working within the
state vocational rehabilitation system, 24
programs maintain a listing of tools that
their evaluators utilize when working with
clients. When asked, 14 (12
general/combined and 2 blind services) of
the 24 programs shared their list.
Upon combining the lists for all 14
programs, there were 433 individual tools
identified. The 433 tools consisted of 197
(45.5%) psychometric tests that included
171 from various constructs: achievement,
aptitude, career planning/development,
intelligence, personality, vocational interest,
and work values. Another 26 psychometric
tests were also identified, which were
grouped as “other” given they did not fall
into the previously recognized constructs.
There were also 236 (54.5%) work samples
provided, including 14 complete commercial
work sampling systems, 59 individual
samples from commercial systems, and 153
32. evaluator-created work samples, which can
also be considered specific task-related
samples. The following data represents, by
construct, the most frequently used tools and
the number of the 14 reporting state
vocational rehabilitation programs utilizing
the tools.
Achievement
Achievement testing measures
clients’ knowledge from formal learning and
life experiences (Power, 2013, p. 269). A
total of 32 achievement instruments were
Tools of Evaluation, Special Issue 2015 10
identified, with top five by frequency
indicated in Table 1. Additional
achievement tools that were also mentioned
include the Woodcock-Johnson (three
programs), the Nelson Denny Reading Test
(two programs), and the Gates-MacGinitie
Reading Test (two programs).
Aptitude
Aptitude testing assesses
“individuals’ skills and abilities” (Parker,
33. 2008, p. 123). The 14 programs listed 41
measures of aptitude, with the top five by
frequency provided in Table 1. Notable
aptitude instruments also included the
Minnesota Ability Test Battery (four
programs), the Purdue Pegboard (four
programs), the Crawford Small Parts
Dexterity Test (three programs), and the
SRA Test of Mechanical Concepts (two
programs). Although the Purdue Pegboard is
also considered by some vocational
evaluators as a work sample, it was reported
as an aptitude tool by the respondents, and
therefore was included in this section of the
analysis.
Career Planning/Development
Formal career assessment uses
psychometric instruments to help a client
develop an inventory of “personal and
environmental characteristics” that facilitate
career choice (Power, 2011, pp. 207–208). A
total of 17 tools were mentioned, with the
top four by frequency provided in Table 1.
Additional career planning/development
tools that were included were the Career
Maturity Inventory, the Student Styles
Questionnaire, the College Survival and
Success Scales, and the Career Development
Inventory, each utilized by one program.
Intelligence
34. Intelligence is the capacity to utilize
mental abilities, such as memory, abstract
reasoning, and analogic reasoning, in order
to solve novel problems (Power, 2013, p.
193). There were 14 instruments used by the
programs, including the top four by
frequency provided in Table 1. Other
intelligence tools included the Kaufman
Brief Intelligence Test, the Slosson
Intelligence Test, and The Test of Nonverbal
Intelligence, each utilized by one program.
Personality
Personality assessment is used to
quantify “influences that explain a person’s
behavior in a specific situation” (Krug,
2008, p. 153). Nine personality measures
were reported with the top four by frequency
provided in Table 1. The Taylor-Johnson
Temperament Analysis and the Tennessee
Self-Concept Scale were both used by one
program.
Vocational Interest
Vocational interest indicates a
“preference for work environments and
outcomes” (O*Net, n.d.a) and the use of
inventories empowers clients to make
informed career choices (Fouad, Smothers,
35. Kantamneni, & Guillen, 2008, p. 216). The
14 programs listed 43 vocational interest
tools, with the top five by frequency
provided in Table 1. Other notable measures
included the Picture Interest Survey (four
programs), the Geist Picture Interest
Inventory (two programs), the Strong
Interest Inventory (one program), and the
Campbell Interest and Skill Survey (one
program).
Tools of Evaluation, Special Issue 2015 11
Work Values
Work values are “global aspects of
work that are important to a person’s
satisfaction” (O*Net, n.d.b) and these
instruments assess the work values
construct. There were 15 instruments shared,
with the top five by frequency provided in
Table 1. Additional tools used to measure
work values included the World of Work
Inventory, Work Values, Personal Audit,
and the Entrepreneurial Readiness
Inventory, each used by one program.
Table 1
Top Five Psychometric Tools by Frequency for Vocational
36. Evaluation Constructs
CONSTRUCTS TOOLS # OF
PROGRAMS
Achievement
Wide Range Achievement Test (WRAT 3/WRAT 4) 3/7
SRA Arithmetic/Reading/Verbal Forms 5/5/2
Test of Adult Basic Education 7
Adult Basic Learning Examination 5
Wonderlic Basic Skills Test 4
Aptitude
Career Ability Placement Survey 7
Career Scope 6
Computer Operator/Programmer Aptitude Battery 5
Differential Aptitude Test 5
Revised Minnesota Paper Form Board Test Series 5
Career Planning*
Barriers to Employment Success Inventory 6
Asset Career Skills 3
Career Exploration Inventory 3
Career Thoughts Inventory 2
Intelligence*
Beta III 6
Raven’s Progressive Matrices 3
MECA Emotional Intelligence Profile 2
Shipley Institute of Living Scale 2
Personality*
Myers Briggs Type Indicator 5
Hogan Personality Inventory 2
Holland Code Exercise 2
16 Personality Factors 2
37. Tools of Evaluation, Special Issue 2015 12
Table 1 (continued)
Top Five Psychometric Tools by Frequency for Vocational
Evaluation Constructs
CONSTRUCTS TOOLS # OF
PROGRAMS
Vocational Interest
Self-Directed Search 12
Career Assessment Inventory 9
Becker Reading-Free Interest Inventory 8
Career Occupational Preference System 8
Wide Range of Interest Opinion Test 2 6
Work Values
Career Orientation Preference Evaluation Survey 6
Work Motivation Scale 3
Becker Work Adjustment 2
Work Orientation and Values Survey 2
Work Preference Match 2
*These constructs had fewer than five tools with a greater than
one program frequency.
38. “Other”
Instruments categorized into “other” include
psychometric instruments that did not fit
with the previously mentioned constructs.
Overall, the instruments within this group
served as various measures of a client’s
functionality. Although there were 26
instruments mentioned, the majority of the
tools were used by only one program each.
Instruments that were used by more than one
program are included in Table 2.
Work Samples
Work samples are “generalized work like
tasks that are administered under specific
instructions” (Power, 2011, p. 246) that
measure a person’s work capabilities
(Power, 2013, p. 275). In the collected tool
data, work sampling clearly separated into
two different categories: commercial work
sample systems and specific work samples
from these systems, and evaluator-created
work samples. Among the 14 state
vocational rehabilitation programs, 14
commercial systems were reported, with the
top eight systems (those used by more than
one program) provided in Table 3.
Commercial work samples were also
reported as individual measures as well,
since a single component (e.g., Valpar
Component Work Sample [VCWS] #9) may
be used by a program, but not the entire
VCWS system. When looking at the data, 59
39. individual samples from various commercial
work sampling systems were reported by the
14 programs.
Tools of Evaluation, Special Issue 2015 13
Table 2
“Other” Psychometric Tools by Frequency
TOOLS # OF PROGRAMS
Transition to Work Inventory 3
Daily Living Skills Inventory 2
Emotional Behavior Checklist 2
Kenexa Prove It! 2
OASYS* 2
Offender Reintegration Scale 2
*Although not a psychometric test, it was reported as such by
two programs.
Table 3
Commercial Work Sampling Systems by
Frequency
SYSTEMS # OF
40. PROGRAMS
Valpar CWS 7
JEVS 3
Minnesota Clerical
Test
3
Aviator 3000 2
Gilbertson Basic
Accounting Work
Sample
2
McCarron-Dial 2
Tower Clerical Series 2
VITAS 2
Evaluator-Created Work Samples
The 14 programs also reported 153
evaluator-created work samples, which
appeared to serve as specific task-related
measures. The tasks varied from basic skills
(measuring) to simple tasks (e.g., dusting,
mopping, Bissell [vacuuming], silverware
wrapping) to semi-skilled jobs (e.g., bike
repair, oil/lubrication, small engine
assembly).
41. Discussion
The discussion focuses on three
areas. First is a comparison of tools used
with the seminal works. All three authors
(Crow, 1975; Pruitt, 1986; Thomas, 1999)
included psychometric tests and work
samples as tools used in vocational
evaluation. The results indicate this is still
the case today with a close split between
work samples (54.5%) and psychometric
tests (45.5%). Second is the continuing need
to be aware of the profession being
identified by its tools (Thirtieth Institute on
Rehabilitation Issues [30th IRI], 2003). The
IRI scholars cautioned that using one
approach or method “…can be quite
restrictive, especially for those who are
severely disabled or represent an ethnic
minority” (p. 233). Despite the variety of
tests and work samples listed in the survey,
the respondents did not report other tools,
such as measures of physical capacity or
situational assessment.
The third area has two parts that fall
under the Guidelines for Professional
Conduct for the Professional Vocational
Evaluator (RPVE; Registry of Professional
Vocational Evaluators, 2011). First is that
the tests and work samples used are within
42. the limits of competence (p. 4), which
means the vocational evaluators must have
the educational background to use tests and
work samples. Evaluators meet this
Tools of Evaluation, Special Issue 2015 14
requirement though additional training may
be required to enhance the evaluator’s skills.
Additionally, evaluators meet the vendor’s
minimal requirements to purchase various
tests. The second part, use and selection of
the instruments (p. 4), is of greater concern
especially in regards to norms and
standardization. The evaluator is in a caveat
emptor situation with many of the tests. Not
only must the evaluator determine if the test
measures the construct needed but must
factor such characteristics as disability and
ethnicity into the decision to select. Some
tests have different editions, such as the
Wide Range Achievement Test 3 and 4
(Wilkinson & Robertson, 2006) and both the
newer and older editions are apparently in
use. Other instruments, such as the Crawford
Small Parts Dexterity Test that was
discontinued in April 2011 (Pearson Canada,
2014), are reported as still in use. The RPVE
Guidelines (2011) indicate that using
outdated tests is unethical.
Even more disconcerting are the
43. commercial work sample systems. The
respondents listed the Jewish Employment
and Vocational Services Work Samples or
JEVS, which is no longer available. The
JEVS became the Vocational Interest
Temperament, and Aptitude Scale (VITAS)
that is also no longer supported by the
vendor (Vocational Research Institute,
2011). Valpar International only supports
VCS #9 Whole Body Range of Motion
(Valpar International, 2014) and the other
VCWS are still available from BASES of
Virginia (http://www.basesofva.com/about/).
Valpar has developed new products such as
the Joule, a functional capacity evaluation,
and Pro3000, a modular assessment,
database, and reporting system
(http://www.valparint.com/). Simwork
Systems has Sim Work Samples and the
ERGOS II Work Simulator System
(http://www.simwork.com/Home.aspx).
None of the new products were mentioned.
The continued use of older systems when
newer technology is available impedes
delivery of services that are state of the art.
Limitations
This study has several limitations.
First, this study’s goal was to benchmark
utilized tools within state vocational
rehabilitation programs, and therefore can
only depict the currently used tools at the
44. time of data collection. Second, data was
collected via a telephonic survey, which
inherently has potential concerns regarding
internal validity. Third, there is an
assumption that the individual from each
state vocational rehabilitation program who
provided the data did indeed provide correct
information. Although highly unlikely, there
is a possibility that a listing of tools that are
currently not utilized was accidentally sent
rather than a current listing.
Finally, delimitations in the study
must be noted. The data was delimited to
state vocational rehabilitation programs that
were willing to participate. One state chose
to not participate. No data from community-
based or private sector rehabilitation
programs was collected, and therefore tool
utilization within these two arenas is not
addressed.
Future Research
Additional future research on
vocational evaluation tool utilization is
warranted. While a listing of tools was
generated, the frequency of each tool’s use
would reveal more of the actual day-to-day
practices of the vocational evaluator. Tool
availability also needs to be studied to
determine if a common protocol can be
developed. Community-based and private
sector vocational evaluation needs to be
45. examined in order to see what differences, if
Tools of Evaluation, Special Issue 2015 15
any, exist compared to state vocational
rehabilitation programs. As indicated in the
article for the larger study conducted by
Sligar & Betters (2012), an exact replication
of this study would be advantageous, as
changes in tool utilization could be noted
given the benchmark established with this
data. Future research should also examine
how variance in tool utilization among state
vocational rehabilitation programs may or
may not influence vocational rehabilitation
services, including any impact on successful
closures. What role does psychometric
testing vs. work sampling play in promoting
successful vocational outcomes? How do
evaluator-created work samples assist in the
process?
Conclusions
There are two conclusions from this
study: one is troubling and the other is
positive. The identification and implied use
of older editions or even discontinued tests
and work samples is troubling. This practice
46. may be more reflective of current decreased
funding levels that leads vocational
evaluators to use older, available tools,
rather than a conscious decision not to add
new items to the inventory. Regardless, the
practice of using potentially out-of-date
tools is not only unethical but also limiting
to the collection of accurate data about
clients’ interests, aptitudes, and the other
constructs described in this paper.
Vocational evaluators must continue in their
role as educators (Thirtieth Institute on
Rehabilitation Issues, 2003) in order to
advocate for the necessary tools to continue
to provide excellent services.
The second conclusion is that
vocational evaluators have a variety of tools.
There were 433 identified by 14 programs.
If the other programs had shared their lists,
then more tools would probably have been
identified. Considering the 433 tools,
vocational evaluators are able to use a
variety of different tools to collect data and
this variance adds to the usability and
accuracy of the results (Thirtieth Institute on
Rehabilitation Issues, 2003).
…
JOURNAL ARTICLE CRITIQUES -
IdentifyingInformation (listing the author, article, etc. using
APA format). Summary (summarize what the article is about) 1
page. Use (discuss how you may use this information in the
career assessment process) 1 page.Comments (other information
47. that you learned or felt important about the article) ½
pg. Minimum 2.5 pgs total – attach the article.
APA Instruction:
owl.english.purdue.edu/owl/section/2/10/
the article on Bage 37 to page 5
Due after 10 hours
Annotated Reading Assignment Format:
Title
Author – Provide some source information for each entry. The
obvious info provided could be the title of the source and the
author. Present the title of articles in quotes, “On Education”,
and longer works (books, documentaries) in italics, Super Size
Me.
Thesis or Main Point (1 to 2 sentences– Identify the main point
of the article. This may be done by identifying and restating a
specific sentence of two that you think represents the thesis.
Sometimes a thesis isn’t directly stated. After reading a text, the
thesis can be “identified” by contemplating what you think the
author’s main purpose was in writing the essay and creating
your own statement of it.
Supporting Ideas (list of 4-6 items)– After identifying the main
point (thesis), it is then important to list ideas from the text that
support it. You can present support points as a list. These will
be specific ideas or examples from the text that help “prove” the
thesis.
My Reaction (short paragraph, 5-7 sentences) – In a typical
English or Literature course, your reaction to the events and
ideas presented in a text serve as the foundation of class
48. discussion and for essays. Practice reacting to the readings by
expressing what you thought about the text. Did you like/dislike
it? Why? Do you agree or disagree with ideas being presented?
Why? Work on identifying specific points from a text that you
think are strong/weak and be able to explain why you feel this
way.
Questions I Have (list, ~3) – Anything from a reading that is
unclear to you should be listed here. It is very important that
you become comfortable identifying things that don’t make
sense and then addressing them with your teachers. Keep in
mind that even the most talented readers or students will find
things in a text that will cause them confusion and will require
further clarification.