SkyFeedback - SMS Customer Feedback. We allow businesses and customers to communicate instantly and privately vis SMS - text messaging. Perfect solution to gather customers feedback. Let the voice of the customer be heard.
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SkyFeedback.com - SMS Customer Feedback for hotels, restaurants and businesses
1. We allow businesses and customers communicate instantly and privately
via SMS
2. Did you know:
● cell phone ownership has exceeded
90% among the adults
● text messaging is the most quick way
to send feedback
● cell phone is the most quickly
adopted consumer technology
3. SkyFeedback allows businesses
and customers communicate
instantly and privately via text
messaging.
Text messaging is universal
lets begin...
4. Wait! I already have customer reviews… Why should i choose you?
● SkyFeedback allows you to capture feedback before customers
reach to online review sites, which impacts your online status
● Its 2-Way communication. Customers send feedback - you reply
● SMS feedback allows you to privately reach resolutions with your
customers
● SMS is universal and always is at customer’s hand. Receive
feedback instantly, not days later.
● Improve loyalty by engaging with your customers
11. Real-time 2 way anonymous
SMS communication
• Get into real customer issues
• Can get into issues to really
understand them
• Deliver instantaneous
customer resolution and
customer satisfaction
• Route to actual employee to
learn and fix problems
12. Customer Reach-SMS means 91% of
people can participate (vs. 56%
smartphone ownership)
SMS is fast and easy