2. What is the essence of great writing?
Appropriate
Compelling
Engaging
Relevant
Entertaining (sometimes)
Succinct (less is better, and usually much harder)
Accurate – grammar and spelling as well as numbers and any other facts
3. All writing is marketing (at HL at least)
emails
User manuals
Progress reports
Sales proposals
Functional specs
Reports
Pitch documents
RFPs
Strategy docs
Site maps
Ad copy
Social media posts
Blog posts
Website content
Brochure content
Signage
Call to action buttons
Enquiry forms
404 pages
Metadata
Yammer messages
4. Context is key
who are you writing for?
what are your readers looking for?
what is your message?
what are the outcomes you want to achieve?
what tone/language is appropriate?
5. Crafting information in different ways
depending on context is an essential skill.
For example:
1) As website content
2) As part of a sales proposal (formal document for a locally based client)
3) As part of an RFP document for a government level contract
6. Take 10 minutes to …
Write 2-3 paragraphs about yourself, suitable for each of those three situations – so three
versions of your personal bio.
This is work related, so make sure it is primarily relevant to ‘who you are at work’
1) As website content (for a new staff profiles section of the hairyLemon website) – what is
our tone/brand voice?
2) As part of a sales proposal (document for a locally based client who has come to us as a
creative digital agency)
3) As part of an RFP document for a government level contract
7. Once you are done …
Swap your copy with the person next to you and have a read. Give each other feedback and
suggest changes if you think they would make the copy more…
Appropriate
Compelling
Engaging
Relevant
Entertaining (sometimes)
Succinct (less is better, and usually much harder)
Accurate – grammar and spelling as well as numbers and any other facts
Note: If you use “track changes” you can type your changes onto their document and still leave
the original content visible. Or you can print your copy and make notes on the page.