This document provides information and resources for MGMT 303 courses through University of Phoenix (UOP). It includes guidelines, assignments, discussion questions, quizzes, and exams for each week of the course, as well as midterm and final exams. Students can find tutorial support and complete classes by visiting the listed website.
1. MGMT 303 Complete Week 2
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MGMT 303 Complete Week 2
MGMT 303 Week 2 DQ 1 Business Decisions
Managers, most business decisions are made under
conditions of either risk or uncertainty. In your opinion,
is it easier to make a decision under a condition of risk
or a condition of uncertainty? Why? Give an example
from your experiences to support your answer.
MGMT 303 Week 2 DQ 2 Performing a SWOT Analysis
Think of a major organization. Identify that organization
and think through the SWOT analysis for that
2. organization. What are the competitive advantages of
the organization you identified? Explain how you
arrived at that decision.
MGMT 303 Week 2 Quiz
List at least FIVE sources you will use to obtain
information about the firm’s strengths, weaknesses,
opportunities, and threats. Discuss what categories of
the SWOT elements of information are readily available
on the Internet. What categories of data are difficult or
impossible to find on the Internet? (When using the
Internet, be sure to provide specific websites or URLs.)
Rate,from the best to the worst, each of the sources you
indicated in #1 above as being sources you will use in
your analysis in terms of its probable reliability. Discuss
the steps and/or actions you can take to validate the
reliability and accuracy of the information you obtain.
As a manager, how confident would you be in basing
strategic decisions on the information that you’ve
obtained online for the SWOT? What other sources of
information can you use to effectively complete the
SWOT analysis?
3. MGMT 303 Complete Week 3
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MGMT 303 Complete Week 3
MGMT 303 Week 3 Assigment Google SWOT Analysis
MGMT 303 Week 3 DQ 1 Multiculturalism and Diversity
MGMT 303 Week 3 DQ 2 New Business Ventures
MGMT 303 Week 3 The McDonald s Corp. SWOT Analysis
(Paper 1)
MGMT 303 Week 3 The McDonald s Corp. SWOT Analysis
(Paper 2)
4. MGMT 303 Complete Week 4
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303-week-4
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MGMT 303 Complete Week 4
MGMT 303 Week 4 DQ 1 Job Specialization
MGMT 303 Week 4 DQ 2 Resistance to Change
MGMT 303 Week 4 Quiz
5. MGMT 303 Complete Week 5
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303-week-5
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MGMT 303 Complete Week 5
MGMT 303 Week 5 Assignment Case Study
MGMT 303 Week 5 DQ 1 Human Resource Management
MGMT 303 Week 5 DQ 2 Motivation and Performance
MGMT 303 Week 5 Quiz
6. MGMT 303 Complete Week 6
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303-week-6
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MGMT 303 Complete Week 6
MGMT 303 Week 6 Case Study Employee Motivation
MGMT 303 Week 6 Case Study Motivating Employees
MGMT 303 Week 6 DQ 1 Leadership Behaviors
MGMT 303 Week 6 DQ 2 Communications
7. MGMT 303 Complete Week 7
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303-week-7
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MGMT 303 Complete Week 7
MGMT 303 Week 7 DQ 1 Functions of Control
MGMT 303 Week 7 DQ 2 Useful Information
MGMT 303 Week 7 Quiz
8. MGMT 303 Entire Course Includes Midterm and Finals
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303-entire-course
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MGMT 303 Entire Course Includes Midterm and Finals
MGMT 303 Week 1 DQ 1 Who Is a Manager
MGMT 303 Week 1 DQ 2 Managerial Ethics
MGMT 303 Week 1 Quiz
MGMT 303 Week 2 Assignment
MGMT 303 Week 2 DQ 1 Business Decisions
MGMT 303 Week 2 DQ 2 Performing a SWOT Analysis
MGMT 303 Week 2 Quiz
9. MGMT 303 Week 3 Assigment Google SWOT Analysis
MGMT 303 Week 3 DQ 1 Multiculturalism and Diversity
MGMT 303 Week 3 DQ 2 New Business Ventures
MGMT 303 Week 3 The McDonald s Corp. SWOT Analysis
(Paper 1)
MGMT 303 Week 3 The McDonald s Corp. SWOT Analysis
(Paper 2)
MGMT 303 Week 4 DQ 1 Job Specialization
MGMT 303 Week 4 DQ 2 Resistance to Change
MGMT 303 Week 4 Midterm Exam
MGMT 303 Week 4 Quiz
MGMT 303 Week 5 Assignment Case Study
MGMT 303 Week 5 DQ 1 Human Resource Management
MGMT 303 Week 5 DQ 2 Motivation and Performance
MGMT 303 Week 5 Quiz
MGMT 303 Week 6 Case Study Employee Motivation
MGMT 303 Week 6 Case Study Motivating Employees
MGMT 303 Week 6 DQ 1 Leadership Behaviors
MGMT 303 Week 6 DQ 2 Communications
10. MGMT 303 Week 7 DQ 1 Functions of Control
MGMT 303 Week 7 DQ 2 Useful Information
MGMT 303 Week 7 Quiz
MGMT 303 Week 8 Final Exam 3 Sets
11. MGMT 303 Week 1
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MGMT 303 Week 1
MGMT 303 Week 1 DQ 1
Based on what you have read in the Griffin text, how
would you define a manager? Can anyone be a manager?
Why or why not?
MGMT 303 Week 1 DQ 2
Explain how top management impacts ethics within an
organization.
MGMT 303 Week 1 Quiz
12. (TCO 1) Rajiv just completed a project in which he
restructured sales territories, met with sales
representatives to help them set goals, scheduled
motivational meetings, and started a program of
quarterly performance review for the sales force. His
goals are to reduce waste and provide improved
customer service. Rajiv is engaged in
(TCO 1) The purpose of planning and decision making is
to
(TCO 1) Nicole is learning to fly an Army helicopter. She
is drawing mainly on her ____ skills.
(TCO 2) A(n) ____ would come under the heading of the
economic element of the general environment.
(TCO 2) Video teleconferencing impacts the number of
business travelers who fly. This is an example of ____ to
the airline industry.
(TCO 2) The culture of an organization is often
established by the……..
(TCO 2) Many organizations now have units that
monitor a host of magazines and newspapers looking for
stories that may have an impact on the organization.
These units are
(TCO 3) Which of the following is NOT an example of a
situation in which a manager is likely to be called on to
13. make an ethical decision regarding the relationship of
the firm to the employee?
(TCO 3) According to the concept of managerial ethics,
which of the following is NOT considered an economic
agent?
(TCO 3) Because Coca-Cola distributes its products in
Israel, several Arab nations have banned the product.
Which general area of social responsibility is most
affected by this product ban?
(TCO 2) List the five dimensions of the general
environment and give an example of a force within each
dimension that would affect a local car dealership.
(TCO 3) Describe an ethical dilemma you have faced (it
can be as simple as admitting you were undercharged by
a cashier). Illustrate how you applied the ethical
decision framework (Figure 4.2) in making your final
judgment of what to do.
14. MGMT 303 Week 4 Midterm Exam
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MGMT 303 Week 4 Midterm Exam
(TCO 1) The _____ approach of going green is a good
example of the firm’s social responsibility in addition to
demonstrating the highest degree of environmental
sensitivity. (Points : 5)
2. (TCO 2) The Ford Motor Company sold an auto parts
company because profitability was low. The main
environmental dimension considered was (Points : 5)
3. (TCO 3) The_____ approach of going green is a good
example of the firm’s social responsibility in addition to
15. demonstrating the highest degree of environmental
sensitivity. (Points : 5)
. 4. (TCO 4) Which of the following is usually the first
type of international business in which a company gets
involved? (Points : 5)
5. (TCO 5) If Delta Airlines decides to buy a regional
carrier, this would be an example of a(n) _____ plan.
(Points : 5)
6. (TCO 6) Identify the statement that is TRUE when
comparing large and small businesses. (Points : 5)
(TCO 1) Identify four skills that a manager needs in
order to perform the job efficiently and effectively.
Provide brief comments on each. (Points : 10)
(TCO 2) Explain the differences among mergers,
acquisitions, and alliances. (Points : 10)
(TCO 3) Briefly explain the four different approaches to
social responsibility that an organization can adopt.
(Points: 10)
. (TCO 4) What are the connections between GATT and
the WTO? Explain the role of the WTO.
16. (TCO 7) Briefly explain the situational influences on
organizational design. (Points : 10)
(TCO 4) Describe three environmental challenges of
international management. (Points : 15)
(TCO 5) Identify a company and write a brief SWOT
analysis for that company. (Points : 15)
(TCO 6) Briefly describe industries in which small
businesses seem to be most effective and why this seems
to be the case. In what area are small businesses least
successful in comparison to large businesses? (Points:
15)
(TCO 7) In what ways are virtual and learning
organizations different from the typical organization?
(Points : 15)
(TCO 1) One example of a firm studying it’s _____ is an
annual assessment of its labor supply.
(TCO 3) Which of the following is the MOST common
approach to the management of ethics?
(TCO 6) Identify the statement that is TRUE when
comparing large and small businesses
17. MGMT 303 Week 8 Final Exam (3 Sets)
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MGMT 303 Week 8 Final Exam (3 Sets)
(TCO1) When the dean of the college of business
downsized the college from five departments to four
departments, the dean primarily was performing the ____
function of management. (Points : 2)
(TCO 2) State supported universities receive money
from state tax payers. Harvard University’s endowment
is so large that Harvard is guaranteed significant income
just from the interest the fund generates. The ____
dimension of these competitors is different. (Points : 2)
18. (TCO 2) The expiration of a pharmaceutical drug patent
allows generic drug makers to introduce the same
chemical compound under a different name and at
lower prices. This is an example of ____ for the developer
of the original drug. (Points : 2)
(TCO3) New York passed a law requiring no smoking in
bars and restaurants. Owners who pressure bartenders
and waiters to sell to people who are smoking in order
to keep profits high are taking a(n)____ stance toward
social responsibility. (Points : 2)
(TCO4) Coca-Cola is based out of Atlanta but reaches
into hundreds of countries. The product is locally
packaged, but the cola inside is essentially the same
throughout the world. Coca-Cola is edging closer to
being a(n) ____ business. (Points : 2)
(TCO4) The growth of multinational corporations has
left little room for distinction. Any perceived
competitive advantage is quickly copied. However, an
area for competitive advantage remains in the level of
____ organizations attract, motivate, and retain. (Points :
2)
(TCO5) The ____ of Applebee’s is to gain “weekly repeat
guests through providing surprisingly friendly
hospitality, superior quality food, and world class
service and value.” (Points : 2)
19. (TCO1) A CEO of a local newspaper has noticed that the
advertising and subscription revenue has been
decreasing. The CEO sets a goal of stopping the decline.
The CEO is engaged in
(TCO 2) State supported universities receive money
from state tax payers. Harvard University’s endowment
is so large that Harvard is guaranteed significant income
just from the interest the fund generates. The ____
dimension of these competitors is different.
(TCO 2) The expiration of a pharmaceutical drug patent
allows generic drug makers to introduce the same
chemical compound under a different name and at
lower prices. This is an example of ____ for the developer
of the original drug.
(TCO3) New York passed a law requiring no smoking in
bars and restaurants. Owners who pressure bartenders
and waiters to sell to people who are smoking in order
to keep profits high are taking a(n)____ stance toward
social responsibility.
(TCO4) Coca-Cola is based out of Atlanta but reaches
into hundreds of countries. The product is locally
packaged, but the cola inside is essentially the same
throughout the world. Coca-Cola is edging closer to
being a(n) ____ business.
(TCO4) Eric, an American, is an executive coach at
Boeing. One of the executives he coaches is from India.
Their diverse backgrounds add variety and create more
20. solutions for management challenges. This illustrates
the ____ argument.
(TCO5) The ____ of Applebee’s is to gain “weekly repeat
guests through providing surprisingly friendly
hospitality, superior quality food, and world class
service and value.”
(TCO5) GE competes in industries ranging from medical
devices to appliances to television networks. GE’s mixed
strategy is an example of ____ strategy.
(TCO6) Jay wants to start a new business. With which of
the following methods of starting a new business will he
pay a share of the income from the business in return
for the use of such things as trademarks and business
formulas?
(TCO7) Sears has departments for clothing, tools,
jewelry, and home goods. This is an example of
departmentalization by
(TCO7) Andrea had worked in the marketing
department for 27 years. She knows the history and
successes of the office better than any other employee.
When change is suggested, she is reluctant because she
remembers accomplishments related to the current way
of doing things. As a result of ____, she is resistant to
change.
(TCO8) Fairway Green Inc. has added a lucrative
retirement plan for its employees that includes medical
21. benefits for retirees. These benefits target which level of
need in Maslow’s hierarchy?
(TCO8) A mid-level manager has power within an
organization due to the management position she
occupies. This kind of power is known as ____ power.
(TCO9) You are a member of a self-managed team; the
team has been experiencing interpersonal conflict
among its members. Which of the following techniques
could you use to eliminate the interpersonal conflict
that is occurring within the self-managed team?
(TCO10) The credit crisis and the Federal Reserve’s
response to it faced criticism from Congress. The
Treasury Department requested a review of the central
bank’s structure and governance. There is now broad
support for auditing the Fed using the Government
Accounting Office. The change in the economic and
political environment of the Fed means the Fed needs to
adapt its ____ control.
(TCO1) Discuss the functions of management. Which
function of management is the most important? Support
your answer.
(TCO2) In order to be effective and efficient, CEOs must
monitor both the internal and external environments. Is
it more important for the CEO to monitor the
organization’s external or internal environment? Why?
22. (TCO3) You have recently been assigned as the ethics
officer for your organization, as part of your
responsibilities you have been asked to write a code of
ethics. Discuss the three areas of special concern for
managerial ethics that you will need to address
specifically in the code of ethics.
(TCO4) There are several characteristics that an
organization needs to possess to be considered a
multicultural organization. Describe what a
multicultural organization will look like using these
characteristics.
(TCO5) Discuss a time in your professional or personal
life when you had to implement a reaction plan. How did
that plan differ from a contingency plan?
(TCO6) If you were considering starting you own
business, what are the four major types of information
would you include in your business plan?
(TCO7) Define the term reengineering. Discuss why an
organization might need to engage in it.
(TCO8) Briefly explain what is meant by objective and
judgmental performance evaluation. Discuss two
methods of judgmental evaluation.
(TCO9) As a manager, in what types of situations should
you use written communication? Briefly discuss the
reasons why written communication would be best in
these situations.
23. (TCO10) In your opinion, which two characteristics of
effective controls are the most important? Why?
(TCO2) Compare and contrast the sociocultural and the
political-legal dimensions of the general environment,
with particular attention to how forces in one could
affect the other.
(TCO3) Discuss the notion of social responsibility.
Discuss how an organization is impacted when its
adopts socially responsible practices.
(TCO4) Assume you accepted a transfer with your
company to move overseas as a manager within the
company’s new international division. Discuss the
general environmental challenges of international
management that you will face in the global
environment that you did not face in the domestic
environment?
(TCO5) The CEO of your organization has developed two
potential plans to help the organization cut costs. The
CEO has asked you to form a group; the members of the
group are to represent a cross-section of all the
departments within the organization. The goal of the
group is to discuss and decide which of the two
proposed plans you should implement.
(TCO5) Describe the job characteristics approach to job
design and explain how it is related to job enrichment
and the creation of work teams.
24. (TCO8) Phil W. supervises a group of very competent
workers. These employees are involved in a routine
task, and the company has written standard operating
procedures to cover most of the operation. Phil is trying
to decide what leadership style…..?
(TCO9) You are the plant manager at Acme Plastics. You
are running two shifts, a day shift and an evening shift.
Before the day shift leaves each day, the workers must
get an adequate supply of raw materials from the
warehouse for the evening shift to use. On several
occasions, they have failed to do so. By the time the
evening shift gets to work,…..?