1. HOW TO SAY THANK YOU
Sorry”, “Thank You” and “Please” are widely regarded as the three golden words of the
English language without which functioning of prosaic human systems may take a sound
beating. Let us pick up one of these terms: THANK YOU!
Thanking out of gesture,
Thanking out of gratitude,
Thanking out of formality,
Thanking out of respect,
Thanking out of courtesy
And thanking out of what not!
But thanking out of love? No. Not always. Perhaps, very rarely.
Unfortunately and very sadly at that, thanking has become a clichéd activity reserved
only as a part of dinner time greetings and office protocol—and yes every other protocol
that we have typecast ourselves into to sustain give and take relationships. Seldom do we
realize the importance of this term thanking when conveying or receiving the same.
Why? Is it justified? Is it correct? No. Not if the survival of a healthy relationship is the
moot point of consideration. When you say thanks, say with love. Say it such that you
mean it. Your feelings should reflect it. Your eyes should show it and your body
language should convey it. Say thanks not for the sake of saying it or because you have to
say it. Say thanks because you are really grateful the other person and want to praise him
for his helpfulness and benevolence. Thanks, when conveyed genuinely, reaches the heart
of the other person and creates positive vibes which not only pleases the receiver, but also
motivates him to extend help in the future.
Today, many managers, consider thanking as a mere function of networking. For them, it
is nothing more. Nothing less. (as if something lesser exists). But, this never helps in
reality. Such pretentious attitude can only convey coldness and not the warmth that a
Thank You should be associated with.