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Cause and Effect Diagram
Introduction
 Cause and effect diagram can be called as Ishikawa or Fish bone diagram
 Fish bone diagrams are typically worked left to right, with each large bone
sub branching smaller bone in more detail.
 Design of this diagram looks much like a skeleton of fish
 This diagram consists Main, primary causes secondary causes and effect
 It combines brain storming with mind map pushes to all the possible causes of
problem rather than just one more obvious
 It uncovers the bottle neck in process
 It’s straight forward and easy to learn visual tool
 It promotes system thinking through visual linkages
 It prioritize further analysis and corrective actions
 Fish bone diagram is used in analyse the phase of “Six Sigma” DMAIC(Define,
Measure, analyse, improve and control) approach problem solving
Cause and effect diagram of late arrival of students:
Three root causes
 Casualness of students towards the lectures because management and
lecturer do not take any strict action against the late comers
 Availability of internet 24 hours in hostels is also a main root cause because
students use internet up to late night and cannot wake up early in the
morning
 Heavy rush and low service rate which are bottleneck in mess operations.
Recommended solutions to the root causes
Personal problems
 Students should practice 5S for the accessories and books
 Students should set alarm everyday to wake up early in the morning
 Students should do exercise daily so that they feel fresh and wake up early in the morning
 Students should take lunch and dinner on respective allotted timings
Facilities
 Number of workers in mess should be increased so that service rate can be increased
 Quality of the food should be improved otherwise students will order for some other items
which can cause delay for the class as the time allotted for the mess is limited
 Students should not be allowed to sit in the mess after finishing their lunch and
breakfast
 There should be the separate slots of mess timings for the each branch so that
rush will not be there
 Currently mess is at another place from the hostel. it should be in the respective
hostels so that it will distribute the crowd in Nitie 3 hostels , which will
eventually reduces time of having breakfast, lunch and dinner
 One service operator should be there in college for lift because lift undergone
breakdown frequently
 Less number of washroom are there in new hostels. so there should be more
number of the washrooms
 Sufficient amount of the hot water should be provided in the morning
Management
Management should take strict against the late comers
Management should distribute the circular among the students which
includes strict instructions about the discipline
Biometric attendance should be provided which will avoid the proxy
Management should also give instructions to the professor that they should
not take late comers leniently
Lessons learned by the team
 How to find causes for the problem
 How to ask questions by using why why logic to the existing situation
 How to analyse the causes and gathering the information from the ground level
 How to find solutions for the given problem
 How to differentiate between main and primary causes
 Understood cause and effect diagram
 Learnt difference between affinity , cause and effect diagram
 Learnt how this late arrivals affects the students when they enter into corporate world
Cause and Effect Diagram for Student Lateness

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Cause and Effect Diagram for Student Lateness

  • 2. Introduction  Cause and effect diagram can be called as Ishikawa or Fish bone diagram  Fish bone diagrams are typically worked left to right, with each large bone sub branching smaller bone in more detail.  Design of this diagram looks much like a skeleton of fish  This diagram consists Main, primary causes secondary causes and effect  It combines brain storming with mind map pushes to all the possible causes of problem rather than just one more obvious  It uncovers the bottle neck in process  It’s straight forward and easy to learn visual tool  It promotes system thinking through visual linkages  It prioritize further analysis and corrective actions  Fish bone diagram is used in analyse the phase of “Six Sigma” DMAIC(Define, Measure, analyse, improve and control) approach problem solving
  • 3. Cause and effect diagram of late arrival of students:
  • 4. Three root causes  Casualness of students towards the lectures because management and lecturer do not take any strict action against the late comers  Availability of internet 24 hours in hostels is also a main root cause because students use internet up to late night and cannot wake up early in the morning  Heavy rush and low service rate which are bottleneck in mess operations.
  • 5. Recommended solutions to the root causes Personal problems  Students should practice 5S for the accessories and books  Students should set alarm everyday to wake up early in the morning  Students should do exercise daily so that they feel fresh and wake up early in the morning  Students should take lunch and dinner on respective allotted timings Facilities  Number of workers in mess should be increased so that service rate can be increased  Quality of the food should be improved otherwise students will order for some other items which can cause delay for the class as the time allotted for the mess is limited
  • 6.  Students should not be allowed to sit in the mess after finishing their lunch and breakfast  There should be the separate slots of mess timings for the each branch so that rush will not be there  Currently mess is at another place from the hostel. it should be in the respective hostels so that it will distribute the crowd in Nitie 3 hostels , which will eventually reduces time of having breakfast, lunch and dinner  One service operator should be there in college for lift because lift undergone breakdown frequently  Less number of washroom are there in new hostels. so there should be more number of the washrooms  Sufficient amount of the hot water should be provided in the morning
  • 7. Management Management should take strict against the late comers Management should distribute the circular among the students which includes strict instructions about the discipline Biometric attendance should be provided which will avoid the proxy Management should also give instructions to the professor that they should not take late comers leniently
  • 8. Lessons learned by the team  How to find causes for the problem  How to ask questions by using why why logic to the existing situation  How to analyse the causes and gathering the information from the ground level  How to find solutions for the given problem  How to differentiate between main and primary causes  Understood cause and effect diagram  Learnt difference between affinity , cause and effect diagram  Learnt how this late arrivals affects the students when they enter into corporate world