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11/15/2014 5:27:43 AMRatan Global Business School 1
By SHAHZAD HUSSAIN bhangwar(nawabshah,sindh)
12BS(CS) 36
11/15/2014 5:27:43 AMRatan Global Business School 2
Interpersonal Skill
Organizational Context
Why interpersonal skills
Interpersonal skills model
Tips to develop good interpersonal skills
Conclusion
11/15/2014 5:27:43 AMRatan Global Business School 3
Interpersonal skills are all about working with other
people.
In a business setting, the term generally refers to an
employee's ability to get along with others while
performing his job
Interpersonal skills are actually characteristic traits
like Manners, attitude, courtesy, habits, behavior and
appearance which helps us to communicate and
maintain relationship with others
11/15/2014 5:27:43 AMRatan Global Business School 4
The organizational context of how interpersonal
skills are used can be shown by the vast number
of interpersonal interactions such as:
11/15/2014 5:27:43 AMRatan Global Business School 5
Meetings
Delegation
Motivation
Facilitation
Coaching
Leading
Problem Solving
Selling
The success of an organization is dependent upon the
people within it working well together
Internally
In teams
Across teams
Within and between departments and business units
Externally
With suppliers
With Customers
11/15/2014 5:27:43 AMRatan Global Business School 6
Take the relationship viewpoint:
Effective relationships within the organization
Effective relationships with suppliers
Effective relationships with competitors
To gain real competitive advantage through
such relationships in the long term is
dependent upon your level of interpersonal
skills
11/15/2014 5:27:43 AMRatan Global Business School 7
To improve
Relationship
Working
environment
Leadership
skills
Productivity
All round
success
Liking by
others
11/15/2014 5:27:43 AMRatan Global Business School 8
Interpersonal skills
11/15/2014 5:27:44 AMRatan Global Business School 9
Personality development
Leadership skills
 While working in groups to form effective
teams
 Socializing at work place
 Presenting your self at work
 Listening & Questioning
 Giving or receiving feedback
 Building & maintaining relationships
11/15/2014 5:27:44 AMRatan Global Business School 10
11/15/2014 5:27:44 AMRatan Global Business School 11
11/15/2014 5:27:44 AMRatan Global Business School 12
11/15/2014 5:27:44 AMRatan Global Business School 13
11/15/2014 5:27:44 AMRatan Global Business School 14
11/15/2014 5:27:44 AMRatan Global Business School 15
11/15/2014 5:27:44 AMRatan Global Business School 16
11/15/2014 5:27:44 AMRatan Global Business School 17
11/15/2014 5:27:44 AMRatan Global Business School 18
In today’s business world organizations do not
compete with their products
Organizations compete through using their most
valuable resource, their people, to maximum effect
Interpersonal skills are vital to allow this to happen
11/15/2014 5:27:44 AMRatan Global Business School 19
11/15/2014 5:27:44 AMRatan Global Business School 20

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Interpersonalskills

  • 1. 11/15/2014 5:27:43 AMRatan Global Business School 1
  • 2. By SHAHZAD HUSSAIN bhangwar(nawabshah,sindh) 12BS(CS) 36 11/15/2014 5:27:43 AMRatan Global Business School 2
  • 3. Interpersonal Skill Organizational Context Why interpersonal skills Interpersonal skills model Tips to develop good interpersonal skills Conclusion 11/15/2014 5:27:43 AMRatan Global Business School 3
  • 4. Interpersonal skills are all about working with other people. In a business setting, the term generally refers to an employee's ability to get along with others while performing his job Interpersonal skills are actually characteristic traits like Manners, attitude, courtesy, habits, behavior and appearance which helps us to communicate and maintain relationship with others 11/15/2014 5:27:43 AMRatan Global Business School 4
  • 5. The organizational context of how interpersonal skills are used can be shown by the vast number of interpersonal interactions such as: 11/15/2014 5:27:43 AMRatan Global Business School 5 Meetings Delegation Motivation Facilitation Coaching Leading Problem Solving Selling
  • 6. The success of an organization is dependent upon the people within it working well together Internally In teams Across teams Within and between departments and business units Externally With suppliers With Customers 11/15/2014 5:27:43 AMRatan Global Business School 6
  • 7. Take the relationship viewpoint: Effective relationships within the organization Effective relationships with suppliers Effective relationships with competitors To gain real competitive advantage through such relationships in the long term is dependent upon your level of interpersonal skills 11/15/2014 5:27:43 AMRatan Global Business School 7
  • 9. Interpersonal skills 11/15/2014 5:27:44 AMRatan Global Business School 9 Personality development Leadership skills
  • 10.  While working in groups to form effective teams  Socializing at work place  Presenting your self at work  Listening & Questioning  Giving or receiving feedback  Building & maintaining relationships 11/15/2014 5:27:44 AMRatan Global Business School 10
  • 11. 11/15/2014 5:27:44 AMRatan Global Business School 11
  • 12. 11/15/2014 5:27:44 AMRatan Global Business School 12
  • 13. 11/15/2014 5:27:44 AMRatan Global Business School 13
  • 14. 11/15/2014 5:27:44 AMRatan Global Business School 14
  • 15. 11/15/2014 5:27:44 AMRatan Global Business School 15
  • 16. 11/15/2014 5:27:44 AMRatan Global Business School 16
  • 17. 11/15/2014 5:27:44 AMRatan Global Business School 17
  • 18. 11/15/2014 5:27:44 AMRatan Global Business School 18
  • 19. In today’s business world organizations do not compete with their products Organizations compete through using their most valuable resource, their people, to maximum effect Interpersonal skills are vital to allow this to happen 11/15/2014 5:27:44 AMRatan Global Business School 19
  • 20. 11/15/2014 5:27:44 AMRatan Global Business School 20