2. By SHAHZAD HUSSAIN bhangwar(nawabshah,sindh)
12BS(CS) 36
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3. Interpersonal Skill
Organizational Context
Why interpersonal skills
Interpersonal skills model
Tips to develop good interpersonal skills
Conclusion
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4. Interpersonal skills are all about working with other
people.
In a business setting, the term generally refers to an
employee's ability to get along with others while
performing his job
Interpersonal skills are actually characteristic traits
like Manners, attitude, courtesy, habits, behavior and
appearance which helps us to communicate and
maintain relationship with others
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5. The organizational context of how interpersonal
skills are used can be shown by the vast number
of interpersonal interactions such as:
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Meetings
Delegation
Motivation
Facilitation
Coaching
Leading
Problem Solving
Selling
6. The success of an organization is dependent upon the
people within it working well together
Internally
In teams
Across teams
Within and between departments and business units
Externally
With suppliers
With Customers
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7. Take the relationship viewpoint:
Effective relationships within the organization
Effective relationships with suppliers
Effective relationships with competitors
To gain real competitive advantage through
such relationships in the long term is
dependent upon your level of interpersonal
skills
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10. While working in groups to form effective
teams
Socializing at work place
Presenting your self at work
Listening & Questioning
Giving or receiving feedback
Building & maintaining relationships
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19. In today’s business world organizations do not
compete with their products
Organizations compete through using their most
valuable resource, their people, to maximum effect
Interpersonal skills are vital to allow this to happen
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