Digital Citizenship and Social Media in Patient Care

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Digital Citizenship and Social Media in Patient Care

  1. 1. Digital Citizenship and Social Media in Patient Care EMORY SOM
  2. 2. Digital Citizenship
  3. 3. Exercise 1 REFLECT ON HOW YOU CURRENTLY COMMUNICATE WITH YOUR PATIENTS. REFLECT ON HOW YOU COMMUNICATE WITH YOUR PEERS.
  4. 4. What is Digital Citizenship  Digital Citizenship is the norms of appropriate, responsible technology use. www.digitalcitizenship.net
  5. 5. Nine Elements  Digital Access  Digital Commerce  Digital Communication  Digital Literacy  Digital Etiquette  Digital Law  Digital Rights & Responsibilities  Digital Health & Wellness  Digital Security Check out definitions for each area at: Nine Elements
  6. 6. Digital Communication  One of the significant changes within the digital revolution is a person’s ability to communicate with other people. In the 19th century, forms of communication were limited. In the 21st century, communication options have exploded to offer a wide variety of choices (e.g., e-mail, cellular phones, instant messaging). The expanding digital communication options have changed everything because people are able to keep in constant communication with anyone else. Now everyone has the opportunity to communicate and collaborate with anyone from anywhere and anytime. Unfortunately, many users have not been taught how to make appropriate decisions when faced with so many different digital communication options. - www.digitalcitzenship.net
  7. 7. Digital Communication  Digital Communication is transforming healthcare and the relationship that patients have with their providers.  Medical Doctors have the opportunity to harness the power of social media platforms to encourage a new style of patient/doctor communication.
  8. 8. Social Media
  9. 9. Exercise 2 READ THE ARTICLE: TAKE TWO ASPIRIN AND TWEET ME IN THE MORNING BY CARLEEN HAWN ARTICLE PROVIDE AN EXAMPLE OF WHEN YOU COULD HAVE USED SOCIAL MEDIA TO PROVIDE IMPROVED CARE TO A PATIENT(S)
  10. 10. BLOGS  Definition: A Web site on which someone writes about personal opinions, activities, and experiences.  Examples of popular blog sites: Blogger, Wordpress, Tumblr  Applications: Providers can create and maintain a blog of medical advice and advances, tips and precautions. Assuming consent, experiences of other patients can be included as warnings or positive examples.  Links: www.thehealtcareblog.com,CDC, WSJ
  11. 11. PODCASTS  Definition: a digital audio or video file or recording, usually part of a themed series, that can be downloaded from a Web site to a media player or computer  Applications: Similar to Blogs, Podcasts offer physicians and healthcare providers and opportunity to broadcast medical knowledge and experience to followers. Podcast are often similar to radio shows that allow host to provide answers to submitted questions.
  12. 12. TWITTER  Twitter: A short message broadcasting application  Applications: Many Hospitals and Healthcare providers have created twitter feeds to provide patients with healthcare related news and information. Other independent practices have offered twitter chats allowing patients to follow and ask semi-anonymous questions.  Links: CHOA, EMORY, AMA
  13. 13. BENEFITS  Patient/Physician Communication  Patient Access to Healthcare Information  Patient/Physician Access to Healthcare Community  Patient to Patient Connection/Communication
  14. 14. BARRIERS  Legal Risks  Costs  Privacy  Technology Know How  Tech Phobia
  15. 15. Assessment  Follow the link below to complete a short evaluation  https://www.surveymonkey.com/s/62BV32V

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