12. Postgraduate Course
Multidisciplinary: Incorporate and aggregate information
from different sources (regardless of their origin)
Adaptable: Update (or change) their decision when
newer or better information becomes available
Self-critical: Acknowledge the limitations of their
abilities and are cautious not to be overconfident
Cautious: Express their predictions in probabilistic
terms and consider multiple options.
Empirical: Rely more on observation than theory
Evidence-based managers are
13. Postgraduate Course
The 5 steps of EBP
1. Formulate a focused question (Ask)
2. Search for the best available evidence (Acquire)
3. Critically appraise the evidence (Appraise)
4. Integrate the evidence with your professional
expertise and apply (Apply)
5. Monitor the outcome (Assess)
15. Postgraduate Course
ļ§ Chesley Sullenberger, USAIR pilot, has been a
visiting scholar at UC Berkeleyās Collaborative
for Catastrophic Risk Management since 2007
ļ§ Does research on how to make decisions to
maintain safety despite technological
complexity and crisis conditions
1. Use of Scientific Findings
16. Postgraduate Course
ļ§ Has written and analyzed aviation accident
reports for over 20 years
2. Reliance on Reliable and Valid
Organizational Facts
17. Postgraduate Course
ļ§ Used Decision Aids to Support Good Decision: As Sully
considered what decision to make that day, he had his
copilot review and follow all checklists on board
relevant to crash landings
ļ§ Formal Education to Prime His Skills: Sully is a graduate
of the U.S. Air Force Academy and holds masters
degrees from both Purdue University in Industrial
Psychology and the University of Northern Colorado in
Public Administration
3. Mindful Decision Making &
Decision Awareness
18. Postgraduate Course
ļ§ The last person to leave the plane, Chesley
Sullenberger twice walked the planeās aisle to
check all passengers were off
ļ§ Sullyās last act onboard was to grab the
passenger list. Used on-shore to verify rescue
of all passengers and crew
4. Ethics and Responsibility to
Stakeholders
19. Postgraduate Course
In Sullenbergerās Own Wordsā¦
āOne way of looking at this might be that
for 42 years, I've been making small,
regular deposits in this bank of experience,
education and training.
And on January 15, the balance was sufficient
so that I could make a very large withdrawal.ā
20. Postgraduate Course
1. Get Evidence into the Conversation
2. Use Relevant Scientific Evidence
3. Use Reliable and Valid Business Facts
4. Become āDecision Awareā and Use
Appropriate Processes
5. Reflect on Decisionās Ethical and Stakeholder
Implications
Five Good EBP Habits
21. Postgraduate Course
1. Set learning goals (2-5)
2. Pre-test: where does learner stand on learning goal before
course?
3. Build opportunities for practicing those learnings throughout
course (curriculum)
4. Post-test: Measure progress on each learning goal and provide
feedback
5. Feedback & Redesign: Use feedback to make course more
effective over time
Five Good EBP Teaching Habits