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Presentationer från Mynewsday Malmö & Göteborg
Jonathan Bean
Revolution or Evolution … it’s your choice?
@jonobean
@jonobean
Revolution or Evolution
…it’s your choice?
@jonobean
@jonobean
”Right now, Marketing & Communications
as a function is at an inflection point
between what we’re comfortable with, what
we have permission to do, and what’s
possible.”
Eduardo Conrado

SVP and Chief Innovation Officer Motorola Solutions
@jonobean
Are you Relevant?
@jonobean
@jonobean
TRUST ME

PR IS DEAD
@jonobean
@jonobean
Robert Phillips
Head of Chambers at Jericho Chambers
Former EMEA CEO of Edelman
Author of Trust Me, PR is Dead (2015)
@jonobean
@jonobean
DATA & INSIGHTS OUTCOMES 

NOT
OUTPUTS
NETWORKS 

NOT
HIERARCHIES
SCALE TALENT
1 2 3 4 5
5 Threats to PR
@jonobean
@jonobean
10
billion $
13,5
billion $
Revenue increase 2012 - 2015
@jonobean
@jonobean
33% increase in PR employees
(outnumbering journalists 4:1)
@jonobean
@jonobean
PR specialists earns 40%
more than journalists
@jonobean
EPA announces fines against Volkswagen,
says it cheated on emissions test
VW haults sales of certain diesel vehicles;
stock is down 15 points by Monday
NYC law firm files class action lawsuit on behalf of
owners and leasees impacted by ”defeat device”
VW confirms 11 million diesel
cars worldwide include ”defeat
device” software
VW CEO Martin Winterkorn announces
resignation Wednesday morning
Presentationer från Mynewsday Malmö & Göteborg
@jonobean
We are in the trust business
…but trusted sources are changing
Online Search Engines 72%
Traditional Media 64%
Hybrid Media 63%
Social Media 59%
Owned Media 57%
@jonobean Source: 2015 Edelman Trust Barometer
@jonobean
And so are the people we trust online
72%
70%
60%
My friends and family
An academic expert
Companies I use
Trusted
53%
52%
A journalist
Employees of a company
Neutral
46%
45%
40%
34%
32%
A company CEO
A well-known online personality
Elected officials
Celebrities
Brands I don’t use
Distrusted
Source: 2015 Edelman Trust Barometer@jonobean
Building a reputation
@jonobean
Source: Reputation Institute Reptrack Framework
@jonobean
Marrying Brand Purpose
with Commercial Purpose
@jonobean
Presentationer från Mynewsday Malmö & Göteborg
@jonobean
Marrying Brand Purpose
with Commercial Purpose
@jonobean
Don’t let big (or small) data
bury your brand
@jonobean
@jonobean@jonobean
Experience
The importance of PESO
Authorty
Optimized content
Shareable content
Engaging content
Paid media
Facebook sponsored post
Adwords
Sponsored tweets
Twitter cards
Lead generation
Authority
Affiliate
Brand Ambassadors
Sponsored content
Native advertising
Content
Create from experts
Employee stories
Customer stories
User-generated content
Reviews
Brand journalism
Webinars, videos & podcasts
Publicity
Media relations
Blogger relations
Investor relations
Influencer relations
Influencer engagement
Response to detractors
Detractors turned to loyalists
Loyalists turned to advocates
Partnerships
Charity tie-ins
Community service
Co-branding
Socila media
Facebook
Twitter
LinkedIn
You tube
Pinterest
Instagram
Periscope
EARNED
Media
SHARED
Media
OWNED
Media
PAID
Media
• working across more areas than before
• creating more content with the same budget
• identifying and reaching the right audience
• working out where to dedicate limited resources
• quantifying ROI
5
of the biggest challenges
communicators face
@jonobean
Content consumption
@jonobean
Reaching limits?
Consuming content
Going to the bathroom
Sleeping
Source: Mark Schaffer - The Content Code
@jonobean
Exabytes of info on the internet
Today
2020
CONTENT
SHOCK
@jonobean
Identifying your alpha audience
Only 2%…
@jonobean
The brand newsroom

The Red Cross – September 2015
@jonobean




Primary Communications
objective:



Building trust in the 

Red Cross organisation

@jonobean




How Mynewsdesk helps



Help us get our message heard 

by the right audience quickly 

and efficiently
@jonobean
Referrals: redcross.se | Facebook | Twitter | rednet.redcross.se
A new approach to Content
12
Content pieces
8
Stories
3
Images / documents
Mobile first
47%
Desktop
Changing the content & story approach in a mobile first world
53%

Mobile
@jonobean
@jonobean
The power of the content hub and email
73%
of views in newsroom content 

(photos, documents) and 

historic content
27%

views of September
stories
@jonobean
Engagement
3,045 emails sent
29% open rate
7% increase on industry 

standard of 22%
403 social shares
78% Facebook
22% Twitter
1m :40s average Dwell time
1.6 pages per visit
Story highlights
Average distribution
to 436 contacts
(16% of total network)
Top 3 stories had
33%, 32% and 30%
open rate
Excellent targeted
email list usage
Total MND
network value is
2,663 contacts
In the age of Content Shock
we need to care about 

the elite 2%
@jonobean
@jonobean
Total Audience MND contacts 

= 2,663 	 (100%)
Audience You Engage with
= 436	 (16%)
Audience that engage with you
= 129	 (5%)
Alfa Audience - continual engagement
= 44 (2%)
Red Cross MND: 

Influencer Email Alpha Audience
@jonobean
Red Cross Email Alpha Audience
4 %
9 %
18 %
29 %
40 %
Redcross employees Journalists
Individuals /
suppliers
Through individual email distribution
analysis:

20% of all openers are at internal
redcross.se
(5% Alpha Audience)
10% are policy makers @riksdag.se
(9% Alpha Audience)
Editorials
Policy makers
Now some product 

presents for you
@jonobean
Story Widget
@jonobean
Customize
@jonobean
Customize
Top News
@jonobean
Multiple Stories
@jonobean
Customize
Story Widget
Top News
Multiple Stories
Multiple Stories
Top news
Story Widget
Top News
Multiple Stories
@jonobean
Your 5 Takeaways
1. Focus on what builds trust in your organisation
2. Marry Brand Purpose with Commercial Purpose
3. Put PESO at the heart of your strategy
4. Don’t let data bury your brand experience
5. Find your alpha audience – the 2% that care
@jonobean
Its time to “Think Different” otherwise you will
become irrelevant
Its time to “Think Different”
otherwise you will become
irrelevant
@jonobean
Presentationer från Mynewsday Malmö & Göteborg
@jonobean
Thank you!

@jonobean
Presentationer från Mynewsday Malmö & Göteborg
Johanna Cargioli
Våga tro att allt är möjligt
Våga tro att allt är möjligt!
11/1/15
11/1/15
praktiska och
prisvärda produkter
som ger glädje och
enkelt förnyar
hemmet – varje dag.
Glädje
Förnyelse
Prisvärde
Personligt
Inrednings
accessoarer
Presentationer från Mynewsday Malmö & Göteborg
11/1/15
11/1/15
?
Presentationer från Mynewsday Malmö & Göteborg
11/1/15
Presentationer från Mynewsday Malmö & Göteborg
11/1/15
11/1/15
11/1/15
Presentationer från Mynewsday Malmö & Göteborg
Presentationer från Mynewsday Malmö & Göteborg
11/1/15
11/1/15
• Håll fast vid
kundperspektivet
• Berätta din
historia
• Tillåt dig att testa
• Behåll
engagemanget
Presentationer från Mynewsday Malmö & Göteborg
Malin Zetterlund
Utmana er affärsidé
DIGITAL AFFÄRSLOGIK
Malin Zetterlund
DIGITAL STRATEGI
DIGITAL
STRATEGI
TÄNK INTE DIGITALT
TÄNK NÄTVERK
•
DIGITAL
TRANSFORMATION
MARKNADSFÖRINGEN
•
DIGITAL
TRANSFORMATION
MARKNADSFÖRING
PRODUKTER
TJÄNSTER
KUNDKANALER
PRISSÄTTNING
ROLLER I ORGANISATIONEN
AFFÄRSIDÉ
SÄLJPLATTFORMAR
Presentationer från Mynewsday Malmö & Göteborg
Presentationer från Mynewsday Malmö & Göteborg
Presentationer från Mynewsday Malmö & Göteborg
DET HAR JAG ALDRIG
PROVAT FÖRUT, SÅ DET
KLARAR JAG SÄKERT!
VILKEN BRANSCH 

VERKAR VI I?
VILKET VÄRDE GER VI 

TILL VÅRA KUNDER?
ONLINE SHOE SHOP
SERVICE COMPANY
- JUST HAPPENS 

TO SELL SHOES
TAXI COMPANY
LOGISTIC PLATTFORM
- EVOLVING THE WAY THE
WORLD MOVES
CAR PRODUCER
LOGISTIC PLATFORM
MARKNADSANDELAR VS
MARKNADSUTRYMME
PRODUKTCENTRERAT
VÄRDECENTRERAT
Presentationer från Mynewsday Malmö & Göteborg
Presentationer från Mynewsday Malmö & Göteborg
VAD BEHÖVER VI GÖRA?
Lär er inte ”digitalt”. Lär er hantera förändring.
Utse en framtidsminister.
Glöm best practice, gör bara new practice.
Gör en lista på vad ni ska börja med, sluta med och fortsätta med.
Fråga alltid: vilket problem kan vi lösa åt våra kunder?
Hjälp er ledningsgrupp att fundera på vilken bransch ni ska verka inom.
Jobba med en byrå som utmanar er och fokuserar på värde och varumärke.
Säg inte till chefen: nu måste vi göra om allt.
Säg till chefen: vi behöver testa några nya saker.
TIPS ATT TA MED
Presentationer från Mynewsday Malmö & Göteborg
Presentationer från Mynewsday Malmö & Göteborg
Sofia Juhlin
Att äga ett ämne

@soffiis
Presentationer från Mynewsday Malmö & Göteborg
Att äga ett ämne
Sofia Juhlin:
soffiis
Visa sajten
Presentationer från Mynewsday Malmö & Göteborg
Presentationer från Mynewsday Malmö & Göteborg
Att äga ett ämne
Sofia Juhlin:
soffiis
Tack!soffiis
Presentationer från Mynewsday Malmö & Göteborg
Hoppas vi ses
nästa år igen!

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Presentationer från Mynewsday Malmö & Göteborg