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The Agency Model
 Selling Facebook Contests to Your Advertisers




D R I V I N G   R E V E N U E              |         B U I L D I N G   D A T A B A S E   |   G R O W I N G   A U D I E N C E



1         Second Street Labs   Webinar Series 2012
Who We Are




2   Second Street Labs   Webinar Series 2012
What We Do

To date, UPICKEM has executed
    • More than 50,000 contests
    • On more than 1,600 local
      media sites
    • More than 8 million players
      have participated




3    Second Street Labs   Webinar Series 2012
Why Contests?

•   Build Audience, Page Views and Awareness
•   Generate Sponsorship & Ad Revenues
•   Build User Database for Email Marketing
•   Powers Your Social and Mobile Strategy




4     Second Street Labs   Webinar Series 2012
Agenda

• What is “The Agency Model”?
• How does Facebook fit into this
  model?
• Advertiser Facebook contest case
  studies
• Best practices: implementation
  and promotion
• Q&A




5    Second Street Labs   Webinar Series 2012
Our Partners
                         2,400 local media companies




6   Second Street Labs   Webinar Series 2012
The Agency Model




D R I V I N G   R E V E N U E              |         B U I L D I N G   D A T A B A S E   |   G R O W I N G   A U D I E N C E



7         Second Street Labs   Webinar Series 2012
The Agency Model
    Marketing Choices
                              Print                   Web      On-Air

                          Email                       SEO      Social
                          Blasts                    Packages   Media

                        Pay-Per                       Text     Direct
                         Click                      Messages    Mail



8        Second Street Labs   Webinar Series 2012
The Agency Model

Local Media Agencies
• Cox
• Gannett
• Gatehouse




9    Second Street Labs   Webinar Series 2012
The Agency Model

The Nashville Tennessean
• Goal: To close the gap between
  selling advertising and selling
  measureable results
• Result: $2.6 MM in 2 years
    • 50% of revenue goes into
       core product (print ,direct or
       digital)
• Lesson Leaned: Social is red hot
  and should have moved faster in
  this area of sales




10    Second Street Labs   Webinar Series 2012
The Agency Model

Have an in house agency?
• Facebook contests can be an
  important core of your model




11    Second Street Labs   Webinar Series 2012
The Agency Model

Ok, so you don’t have an
agency?
•    Facebook Contests allow you to
     offer a limited number of agency
     services easily and efficiently
•    Allow you to participate in
     agency model without investing
     in other services




12     Second Street Labs   Webinar Series 2012
The Agency Model

                                                 What is the difference
                                                   between running a
                                                contest on Facebook and
                                                   an “agency model”
                                                   Facebook contest?



      Herald Times                                                        Bloomington Paint
     sponsored Golf                                                       contest created by
        contest                                                              Herald Times




13   Second Street Labs   Webinar Series 2012
The Agency Model

Components of “Agency
Model” contests:
• Objectives are all about the client
• Runs on advertiser’s Facebook
  page
• May run on your media page as
  well
• May include them paying for
  media promotion
• You make it turnkey
• You include design services/help
  with rules                                     Running a sponsored contest on your
                                                     Facebook page is not a true
• Prize corresponds with                                  advertiser contest
  advertiser’s brand
• Email opt-in is for the advertiser

14    Second Street Labs   Webinar Series 2012
The Agency Model

Why Advertiser Facebook Contests?
• For many advertisers, building social media audience is a primary
  marketing objective
• Contests work! 57% of fans liked a business based on an offer and 38%
  because of a sweepstakes *
• Advertisers don’t have the time, know-how, design skills or promotion
  ability to make contests successful on their own
• You are the expert in contests
• Facebook has made contests viral
• Opportunity to build more revenue and develop a deeper relationship
  than if they just bought media from you

*eMarketer February 2011

15    Second Street Labs   Webinar Series 2012
Advertiser Contest
 Case Studies




D R I V I N G   R E V E N U E              |         B U I L D I N G   D A T A B A S E   |   G R O W I N G   A U D I E N C E



16        Second Street Labs   Webinar Series 2012
Facebook Case Studies

ABC15.com
• Phoenix, AZ
• DMA 11
• Goal: Revenue Generator &
  Audience Builder
• Promotion Package:
   • Fiat of Scottsdale Giveaway
   • Facebook promotion
   • On-air promo schedule
   • Online ads
   • Integrated into Pay for Play
     (local programming)
   • Like Gate for Fiat


17    Second Street Labs   Webinar Series 2012
Facebook Case Studies

ABC15.com
• Results:
     • Five Figure Revenue
     • 3,000 likes for the sponsor
       (740% increase)
     • Sold 20-30 Facebook contests
       to major accounts in 2011
     • $250k estimated revenue
       from Facebook contests




18     Second Street Labs   Webinar Series 2012
Facebook Case Studies

Quad City Times
•    Promotion Package
     •       Email Blast
     •       Homepage ad
     •       ROS ad
     •       Facebook contest on
             advertiser’s page
             • 2 week duration




19       Second Street Labs   Webinar Series 2012
Facebook Case Studies

Quad City Times
•    Results:
     •       Have 7 live advertiser
             contests
     •       Range $5-$15k
     •       Building email list and fan
             count for local advertisers
             (2,000+ fans)




20       Second Street Labs   Webinar Series 2012
Facebook Case Studies

Herald Times
•    Bloomington, IN
•    27k circulation paper
•    Goal: Increase spending by
     local advertisers by giving
     them social media tools




21    Second Street Labs   Webinar Series 2012
Facebook Case Studies

Herald Times
•    Promotion Package:
     •       Contest creation
     •       Eblast to Herald Times
             promotional database
     •       Two posts on Herald Times
             social media sites
     •       25k impressions online
     •       Feature ad on Herald Times
             website homepage




22       Second Street Labs   Webinar Series 2012
Facebook Case Studies

Herald Times
•    Results:
     •       Six packages sold in 8 weeks
     •       208% increase in Likes for
             advertisers
     •       All users get “submission”
             offer (e.g. $2 ticket
             discount)




23       Second Street Labs   Webinar Series 2012
Facebook Case Studies

NorthofBoston.com
•    “Fenway Memories”
     • Print
     • Online
     • Eblast
     • Facebook Like Gate on media
       company and title sponsor’s
       pages
     • $20,000 revenue
     • Post- contest magazine with
       top 100 photos featured will
       be sold as well




24       Second Street Labs   Webinar Series 2012
Facebook Case Studies
KDND-FM
• Sacramento, CA
• “Jackson Rancheria Casino”
• Objective: Jackson Rancheria wanted to
  increase social media engagement with
  consumers
• Solution: Integrated marketing campaign
  that included on-air and online ads that
  directed consumers to “Like” the client’s
  Facebook page
• Results: In just two weeks, the casino saw
  30% growth in Likes as well as 450 email
  database opt-ins


25    Second Street Labs   Webinar Series 2012
Best Practices




D R I V I N G   R E V E N U E              |         B U I L D I N G   D A T A B A S E   |   G R O W I N G   A U D I E N C E



26        Second Street Labs   Webinar Series 2012
Best Practices

Prospects
•    Restaurants
•    Retail
•    Hotel & Travel
•    Local advertisers with good
     reputation and current social
     presence




27     Second Street Labs   Webinar Series 2012
Best Practices

What should you include in
the sales package?
• Facebook contest
• Like Gate for Advertiser
• Online promotion on your site
• Print/On-air promotion
• Social media mentions from your
  Facebook and Twitter accounts
• Eblast to your promotional
  database
• Email opt-in for advertiser



28    Second Street Labs   Webinar Series 2012
Best Practices

How should you promote?
• Use featured “pinned” posts on
  your page
     • When posting, make
       sure they are engaging
• Move the contests tab to top 3
  tabs for your advertiser’s page
• Customize the tab image
• Send a eblast to your promotional
  database
• Include promotional ads in your
  print/on-air/online products
• Promote a redirect


29    Second Street Labs   Webinar Series 2012
Best Practices

What should you charge?
• Consider the value of your
  promotion package
• Consider the value of your email
  list
• Not a performance buy – base
  cost on promotional buy
• Large market : up to $20k
• Mid market: $5-$15k
• Small market: $300 - $5k




30    Second Street Labs   Webinar Series 2012
Best Practices

• Build your fan base and email list first
• Ask each advertiser, “what is the value of a Facebook fan to you?”
• Point out that by using Facebook, you also get a social database you
  can remarket to
• You may want to add “opt-ins" for your advertiser
• Keep sign-up simple
• You may want to use coupons or "mention Facebook to receive a
  discount" as part of ongoing promotions that convert fans to
  customers
• Consider a multi-contest package for an advertiser
• Structure and price as an integrated package


31   Second Street Labs   Webinar Series 2012
Questions?




     Matt Coen                                    Julie Foley
     Owner & Co-Founder                           Director of Affiliate Success
     matt@secondstreet.com                        julie@secondstreet.com
     314-880-4902                                 314-880-4910
     877-843-2900x4902 (Toll-free)                877-843-2900x4910 (Toll-free)
     Follow me @mcoen                             Follow me @julie_foley




32     Second Street Labs   Webinar Series 2012

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The Agency Model: Selling Facebook Contests

  • 1. The Agency Model Selling Facebook Contests to Your Advertisers D R I V I N G R E V E N U E | B U I L D I N G D A T A B A S E | G R O W I N G A U D I E N C E 1 Second Street Labs Webinar Series 2012
  • 2. Who We Are 2 Second Street Labs Webinar Series 2012
  • 3. What We Do To date, UPICKEM has executed • More than 50,000 contests • On more than 1,600 local media sites • More than 8 million players have participated 3 Second Street Labs Webinar Series 2012
  • 4. Why Contests? • Build Audience, Page Views and Awareness • Generate Sponsorship & Ad Revenues • Build User Database for Email Marketing • Powers Your Social and Mobile Strategy 4 Second Street Labs Webinar Series 2012
  • 5. Agenda • What is “The Agency Model”? • How does Facebook fit into this model? • Advertiser Facebook contest case studies • Best practices: implementation and promotion • Q&A 5 Second Street Labs Webinar Series 2012
  • 6. Our Partners 2,400 local media companies 6 Second Street Labs Webinar Series 2012
  • 7. The Agency Model D R I V I N G R E V E N U E | B U I L D I N G D A T A B A S E | G R O W I N G A U D I E N C E 7 Second Street Labs Webinar Series 2012
  • 8. The Agency Model Marketing Choices Print Web On-Air Email SEO Social Blasts Packages Media Pay-Per Text Direct Click Messages Mail 8 Second Street Labs Webinar Series 2012
  • 9. The Agency Model Local Media Agencies • Cox • Gannett • Gatehouse 9 Second Street Labs Webinar Series 2012
  • 10. The Agency Model The Nashville Tennessean • Goal: To close the gap between selling advertising and selling measureable results • Result: $2.6 MM in 2 years • 50% of revenue goes into core product (print ,direct or digital) • Lesson Leaned: Social is red hot and should have moved faster in this area of sales 10 Second Street Labs Webinar Series 2012
  • 11. The Agency Model Have an in house agency? • Facebook contests can be an important core of your model 11 Second Street Labs Webinar Series 2012
  • 12. The Agency Model Ok, so you don’t have an agency? • Facebook Contests allow you to offer a limited number of agency services easily and efficiently • Allow you to participate in agency model without investing in other services 12 Second Street Labs Webinar Series 2012
  • 13. The Agency Model What is the difference between running a contest on Facebook and an “agency model” Facebook contest? Herald Times Bloomington Paint sponsored Golf contest created by contest Herald Times 13 Second Street Labs Webinar Series 2012
  • 14. The Agency Model Components of “Agency Model” contests: • Objectives are all about the client • Runs on advertiser’s Facebook page • May run on your media page as well • May include them paying for media promotion • You make it turnkey • You include design services/help with rules Running a sponsored contest on your Facebook page is not a true • Prize corresponds with advertiser contest advertiser’s brand • Email opt-in is for the advertiser 14 Second Street Labs Webinar Series 2012
  • 15. The Agency Model Why Advertiser Facebook Contests? • For many advertisers, building social media audience is a primary marketing objective • Contests work! 57% of fans liked a business based on an offer and 38% because of a sweepstakes * • Advertisers don’t have the time, know-how, design skills or promotion ability to make contests successful on their own • You are the expert in contests • Facebook has made contests viral • Opportunity to build more revenue and develop a deeper relationship than if they just bought media from you *eMarketer February 2011 15 Second Street Labs Webinar Series 2012
  • 16. Advertiser Contest Case Studies D R I V I N G R E V E N U E | B U I L D I N G D A T A B A S E | G R O W I N G A U D I E N C E 16 Second Street Labs Webinar Series 2012
  • 17. Facebook Case Studies ABC15.com • Phoenix, AZ • DMA 11 • Goal: Revenue Generator & Audience Builder • Promotion Package: • Fiat of Scottsdale Giveaway • Facebook promotion • On-air promo schedule • Online ads • Integrated into Pay for Play (local programming) • Like Gate for Fiat 17 Second Street Labs Webinar Series 2012
  • 18. Facebook Case Studies ABC15.com • Results: • Five Figure Revenue • 3,000 likes for the sponsor (740% increase) • Sold 20-30 Facebook contests to major accounts in 2011 • $250k estimated revenue from Facebook contests 18 Second Street Labs Webinar Series 2012
  • 19. Facebook Case Studies Quad City Times • Promotion Package • Email Blast • Homepage ad • ROS ad • Facebook contest on advertiser’s page • 2 week duration 19 Second Street Labs Webinar Series 2012
  • 20. Facebook Case Studies Quad City Times • Results: • Have 7 live advertiser contests • Range $5-$15k • Building email list and fan count for local advertisers (2,000+ fans) 20 Second Street Labs Webinar Series 2012
  • 21. Facebook Case Studies Herald Times • Bloomington, IN • 27k circulation paper • Goal: Increase spending by local advertisers by giving them social media tools 21 Second Street Labs Webinar Series 2012
  • 22. Facebook Case Studies Herald Times • Promotion Package: • Contest creation • Eblast to Herald Times promotional database • Two posts on Herald Times social media sites • 25k impressions online • Feature ad on Herald Times website homepage 22 Second Street Labs Webinar Series 2012
  • 23. Facebook Case Studies Herald Times • Results: • Six packages sold in 8 weeks • 208% increase in Likes for advertisers • All users get “submission” offer (e.g. $2 ticket discount) 23 Second Street Labs Webinar Series 2012
  • 24. Facebook Case Studies NorthofBoston.com • “Fenway Memories” • Print • Online • Eblast • Facebook Like Gate on media company and title sponsor’s pages • $20,000 revenue • Post- contest magazine with top 100 photos featured will be sold as well 24 Second Street Labs Webinar Series 2012
  • 25. Facebook Case Studies KDND-FM • Sacramento, CA • “Jackson Rancheria Casino” • Objective: Jackson Rancheria wanted to increase social media engagement with consumers • Solution: Integrated marketing campaign that included on-air and online ads that directed consumers to “Like” the client’s Facebook page • Results: In just two weeks, the casino saw 30% growth in Likes as well as 450 email database opt-ins 25 Second Street Labs Webinar Series 2012
  • 26. Best Practices D R I V I N G R E V E N U E | B U I L D I N G D A T A B A S E | G R O W I N G A U D I E N C E 26 Second Street Labs Webinar Series 2012
  • 27. Best Practices Prospects • Restaurants • Retail • Hotel & Travel • Local advertisers with good reputation and current social presence 27 Second Street Labs Webinar Series 2012
  • 28. Best Practices What should you include in the sales package? • Facebook contest • Like Gate for Advertiser • Online promotion on your site • Print/On-air promotion • Social media mentions from your Facebook and Twitter accounts • Eblast to your promotional database • Email opt-in for advertiser 28 Second Street Labs Webinar Series 2012
  • 29. Best Practices How should you promote? • Use featured “pinned” posts on your page • When posting, make sure they are engaging • Move the contests tab to top 3 tabs for your advertiser’s page • Customize the tab image • Send a eblast to your promotional database • Include promotional ads in your print/on-air/online products • Promote a redirect 29 Second Street Labs Webinar Series 2012
  • 30. Best Practices What should you charge? • Consider the value of your promotion package • Consider the value of your email list • Not a performance buy – base cost on promotional buy • Large market : up to $20k • Mid market: $5-$15k • Small market: $300 - $5k 30 Second Street Labs Webinar Series 2012
  • 31. Best Practices • Build your fan base and email list first • Ask each advertiser, “what is the value of a Facebook fan to you?” • Point out that by using Facebook, you also get a social database you can remarket to • You may want to add “opt-ins" for your advertiser • Keep sign-up simple • You may want to use coupons or "mention Facebook to receive a discount" as part of ongoing promotions that convert fans to customers • Consider a multi-contest package for an advertiser • Structure and price as an integrated package 31 Second Street Labs Webinar Series 2012
  • 32. Questions? Matt Coen Julie Foley Owner & Co-Founder Director of Affiliate Success matt@secondstreet.com julie@secondstreet.com 314-880-4902 314-880-4910 877-843-2900x4902 (Toll-free) 877-843-2900x4910 (Toll-free) Follow me @mcoen Follow me @julie_foley 32 Second Street Labs Webinar Series 2012