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Social Media Advertising powered by
Google Wildfire
Brian Pasch, CEO
PCG Consulting
brian@pcgmailer.com
Workshop Outline
• Where Social Media Marketing Fits in Google’s ZMOT
• Understanding Today’s Social Marketing Workflow
• Why Your Dealership Needs a Mobile First Strategy
• How Google Wildfire Increases Mobile Engagement
• Examples of Advertising Campaigns Using Wildfire
• Do Dealers Need Wildfire To Be Successful?
• Targeting Your Advertising Message with Polk Data
• How To Get Started with Social Media Advertising.
About PCG Digital Marketing
• Full Service Digital Agency started in 2005
• 50 Paschonate Professionals Dedicated To Car Dealers
• First agency to have a published case study by Google
regarding the success of the Wildfire platform.
• First agency to co-present Wildfire Social Media
Marketing strategies at an Automotive Conference
• We deliver customized social media strategies and avoid
canned content replicated to hundreds of dealers.
Case Study Will Be Send to
Members of DealersEdge.com
Your
Dealership
Marketing
Marketing
Marketing
Your Company
Your Customers
Traditional Marketing Was Centered Around Your Dealership
Social Marketing Shifts the Focus to Buyer Conversations
Your
Dealership
Your
Dealership
Your
Dealership
Your
Dealership
Your Customers
10%
12%
7% 8% 7% 6% 5% 4% 3%
28%
49%
35%
32%
30%
28%
31%
26%
22%
20% 20%
35%
31% 32%
34% 33%
38% 38%
TV Online Dealership
Modified
Maker
Choice
Modified
Model
Choice
Confirmed
initial
choice
Influenced
Option
Choice
Influenced
Budget
Modified
dealer
Prompted
Purchase
Interest
Aided
discovery
of new
makers
Helped
informed
decision
Purchase Funnel
The Reach In The ZMOT
DealershipOnlineTV
10%
12%
7% 8% 7% 6% 5% 4% 3%
28%
49%
35%
32%
30%
28%
31%
26%
22%
20% 20%
35%
31% 32%
34% 33%
38% 38%
TV Online Dealership
Now, Online Content is as Impactful as Dealership
Dealership
31%
Online
31%
TV
7%
Modified
Maker
Choice
Modified
Model
Choice
Confirmed
initial
choice
Influenced
Option
Choice
Influenced
Budget
Modified
dealer
Prompted
Purchase
Interest
Aided
discovery
of new
makers
Helped
informed
decision
Purchase Funnel
DigitalConsumerTrend Auto ConsumerTrend
2.0B internet Users
4.1B mobile Users
35h video uploaded each
minute
2.1B searches daily
1.9B social network users
90% car buyers are online
75% start research online
Why Should You Care?
46% buyers worldwide likely
to make an auto purchase
based on social sites
Auto videos positively impact
79% buyers
32% mobile users say video
sites help drive their decision
Source:
• eMarketer.com
• Constant Consideration: New Vehicle Path to Purchase, Compete/ Polk/ TNS September 2012. HHI $100k+
• NetPop Research
What Are Many Dealers Doing?
Social Media Gone Astray
Poor Choices For Content Syndication
Linking To Blogs With Poor Call to Action
No path to
Dealership
Website
No Links To The Dealership Website
Linking To OEM Website Promotions
Find Your
Dealer?
Control
ENGAGE, INTE
REST, INCENTI
VIZE
REPEAT
GROW
YOUR
AUDIENCE
1
2
3
Social Marketing Best Practices
MEASURE
& CONVERT
ControlGROW ENGAGE
MEASURE
ControlControlGROW ENGAGE
MEASURE
Control
GROW
YOUR
AUDIENCE
1
3
Best Practice 1: Grow a Community of Followers
ControlGROW ENGAGE
MEASURE
ControlControlGROW ENGAGE
MEASURE
Brickell Honda
Best Practice 1: Grow a Community of Followers
Objective:
• Build a relevant community of buyers
• Drive growth and traffic by targeting
local HONDA owners!
Results:
• Honda owners engage with a brand
offer that relates to their vehicle.
• Two way communication established.
• Introduced Honda “loyal” customers
to a new LOCAL service center.
Fiat of Kirkland
Best Practice 1: Grow a Community of Followers
Objective:
• Conquest Brands Competing with Fiat
• Start education campaigns comparing
Fiat 500 vs. popular alternatives.
Results:
• Kirkland Fiat increases brand
awareness and Facebook fans.
• Local MINI Owners educated on
benefits of Fiat 500
• Traffic driven to in-stock inventory
pages and VDP’s
Best Practice 2: Continuously Engage Followers
2
ENGAGE, INTE
REST, INCENTI
VIZE
3
GROWGROW
Control
GROW
YOUR
AUDIENCE
1
3
ControlGROW ENGAGE
MEASURE
ControlControlGROW ENGAGE
MEASURE
Jeff Wyler Auto Group
Best Practice 2: Continuously Engage Followers
Objective:
• Build a relevant community of buyers
• Drive growth and traffic throughout a
monthly hyper-local campaign.
Results:
• Fan base and reach increases
• Two way communication established
• Post entry actions can drive consumers
to your website to connect them with
your digital advertising: retargeting.
Daily Campaign Visits
Naperville Infiniti
Best Practice 2: Continuously Engage Followers
Objective:
• Drive engagement with a popular hyper-
local event.
• Give local consumers an “experience” that
they would remember!
Results:
• Increased fan engagement
• Increased brand reach
• LOCAL consumers submitted their information
showing the targeting was working.
Best Practice 3: Translate Marketing Goals Into Metrics
Control
GROW
YOUR
AUDIENCE
1
3
ControlGROW ENGAGE
MEASURE
ControlControlGROW ENGAGE
MEASURE
2
ENGAGE, INTE
REST, INCENTI
VIZE
MEASURE
& CONVERT
Best Practice 3: Translate Marketing Goals Into Metrics
Campaign
Started
Here…No
Joke.
Best Practice 3: Translate Marketing Goals Into Metrics
Good Place To
Be….
Best Practice 3: Translate Marketing Goals Into Metrics
Strong
Engagement
Rates
Best Practice 3: Translate Marketing Goals Into Metrics
Look at the
Engagement
of Every Post
Old School PPC Rates!!
First Time I Witnessed 50+%
Of Traffic Coming From Mobile
19,682
April Was Their Inflection Point
Breakout
Started
Your Content Team
Creates an Attractive
Page On Your Website
No Device Independent Pages
DEVICE INDEPENDENT PAGES
Broken Experience
MessagesPages Promotions Analytics
Wildfire Social Marketing Suite
What Google WildFire Does
• Create Device Independent Landing Pages
• Enables More Interactive Posts &
• Grows Fan Base Faster
• Data Collection and Engagement
• Can Drive “Post Form” clicks to your website
• Connects Social Media & Digital Marketing
• Puts Your Where Your Competitors are NOT!
Wildfire Design Tools
Agency Level
Design Tools
Mobile
Preview
Pre-Defined
Templates To
Create
Engagement!
Interactive Posts Rock!
Designs to
Drive Traffic to
Inventory
Pages
Facebook Limits Text On Photos
$0.38 Cost Per
Click
Connect With Music Fans
Connect With Sports Fans
OEM Conquest Campaigns
Educate & Connect With Consumers
Resize Engagement For Mobile
Targeting Existing Nissan Owners
83 Cents CPC
On Targeted
List of Nissan
Owners
Sweepstakes Google Places Recommendations
Sidebar Advertising is Weak
Multiple
Targeting
Options inside
Facebook
Retargeting
Outside of
Facebook
Newsfeed Advertising - Desktop
Newsfeed Advertising - Desktop
Newsfeed Advertising - Mobile
The MAJORITY
Of the Screen Is
The Promotion!
Engage Your Fans
• Sharing galleries
• YouTube videos
• Quiz
• Playlists
Engage Your Fans
• Sharing galleries
• YouTube videos
Service
• Coupons
• Clicks
• Tracking numbers
Do You Need Wildfire?
• If You Have A Responsive/Adaptive – Maybe
– If you don’t have the tools to build engaging
landing pages and social metrics – Yes.
• Do you need Wildfire to be successful in social
media advertising?
– You need Wildfire or an equivalent tool set.
– You need clear analytics and measurement tools.
Ad
Targeting?
Comparing Advertising
• Keyword Targeting
• Intent Targeting
• Retargeting
• Video Pre-Roll
Other Factors
• Location based on IP
• Crowded Marketplace
• Demographic Targeting
• Relationship Targeting
• Car Ownership Targeting
• Buying Intent Targeting
• Credit Card Targeting
• Retargeting*
Other Factors
• Targeting based on zip
• Not dealer “crowded”
Google Adwords Facebook Advertising
Very Cost Effective Advertising
Creating An Targeted Ad
Each Offer
Will Have a
Different
Radius
Creating An Targeted Ad
Creating An Targeted Ad
Creating An Targeted Ad
Creating An Targeted Ad
Creating An Targeted Ad
Choose
between
CPC or CPM
October Rollout
For 20 Auto Dealers
$100 Advertising Credit
Join PCG & Wildfire in October
• Post original content for social engagement
• Create contests and promotions
• Create targeted ad campaigns
• Create videos and graphics to increase
engagement
• Leverage Wildfire Analytics and Tools to grow
your local fan base, influence, and reach.
Recommended: $500-$1,000
Facebook Advertising
• Your Facebook ad budget will be directly
billed to your credit card for transparency.
• You can increase your ad budget for high
performing campaigns without any
additional fees from us.
• Additional landing pages for expanded ad
campaigns are included in monthly fee.
One Last Thing…
• The correct social media engagement can
also drive traffic to your website
• However, the landing pages on your website
should be optimized for a “social” follower
• Invest in testing which landing page
decisions produce the right “behavior” to
meet your sales goals.
Landing Pages Will Be Designed to Convert
Website Header & Navigation
1
2
3
4
5
6
7
1.Video or Photo
2.Explanation of Offer
3.Supporting Evidence
4.Call To action
5.Store Locator
6.Lead Form
7.Custom Video
Design will be subject to the limitations
of the current website platform.
Don’t Forget Retargeting
Yearly Visibility
Isn't This
What We
Have Been
Asking For?
Social Media Advertising With Google Wildfire and Polk Data

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Social Media Advertising With Google Wildfire and Polk Data

  • 1. Social Media Advertising powered by Google Wildfire Brian Pasch, CEO PCG Consulting brian@pcgmailer.com
  • 2. Workshop Outline • Where Social Media Marketing Fits in Google’s ZMOT • Understanding Today’s Social Marketing Workflow • Why Your Dealership Needs a Mobile First Strategy • How Google Wildfire Increases Mobile Engagement • Examples of Advertising Campaigns Using Wildfire • Do Dealers Need Wildfire To Be Successful? • Targeting Your Advertising Message with Polk Data • How To Get Started with Social Media Advertising.
  • 3. About PCG Digital Marketing • Full Service Digital Agency started in 2005 • 50 Paschonate Professionals Dedicated To Car Dealers • First agency to have a published case study by Google regarding the success of the Wildfire platform. • First agency to co-present Wildfire Social Media Marketing strategies at an Automotive Conference • We deliver customized social media strategies and avoid canned content replicated to hundreds of dealers.
  • 4. Case Study Will Be Send to Members of DealersEdge.com
  • 5.
  • 6.
  • 8. Social Marketing Shifts the Focus to Buyer Conversations Your Dealership Your Dealership Your Dealership Your Dealership Your Customers
  • 9. 10% 12% 7% 8% 7% 6% 5% 4% 3% 28% 49% 35% 32% 30% 28% 31% 26% 22% 20% 20% 35% 31% 32% 34% 33% 38% 38% TV Online Dealership Modified Maker Choice Modified Model Choice Confirmed initial choice Influenced Option Choice Influenced Budget Modified dealer Prompted Purchase Interest Aided discovery of new makers Helped informed decision Purchase Funnel The Reach In The ZMOT DealershipOnlineTV
  • 10. 10% 12% 7% 8% 7% 6% 5% 4% 3% 28% 49% 35% 32% 30% 28% 31% 26% 22% 20% 20% 35% 31% 32% 34% 33% 38% 38% TV Online Dealership Now, Online Content is as Impactful as Dealership Dealership 31% Online 31% TV 7% Modified Maker Choice Modified Model Choice Confirmed initial choice Influenced Option Choice Influenced Budget Modified dealer Prompted Purchase Interest Aided discovery of new makers Helped informed decision Purchase Funnel
  • 11. DigitalConsumerTrend Auto ConsumerTrend 2.0B internet Users 4.1B mobile Users 35h video uploaded each minute 2.1B searches daily 1.9B social network users 90% car buyers are online 75% start research online Why Should You Care? 46% buyers worldwide likely to make an auto purchase based on social sites Auto videos positively impact 79% buyers 32% mobile users say video sites help drive their decision Source: • eMarketer.com • Constant Consideration: New Vehicle Path to Purchase, Compete/ Polk/ TNS September 2012. HHI $100k+ • NetPop Research
  • 12. What Are Many Dealers Doing?
  • 14. Poor Choices For Content Syndication
  • 15. Linking To Blogs With Poor Call to Action No path to Dealership Website
  • 16. No Links To The Dealership Website
  • 17. Linking To OEM Website Promotions Find Your Dealer?
  • 18. Control ENGAGE, INTE REST, INCENTI VIZE REPEAT GROW YOUR AUDIENCE 1 2 3 Social Marketing Best Practices MEASURE & CONVERT ControlGROW ENGAGE MEASURE ControlControlGROW ENGAGE MEASURE
  • 19. Control GROW YOUR AUDIENCE 1 3 Best Practice 1: Grow a Community of Followers ControlGROW ENGAGE MEASURE ControlControlGROW ENGAGE MEASURE
  • 20. Brickell Honda Best Practice 1: Grow a Community of Followers Objective: • Build a relevant community of buyers • Drive growth and traffic by targeting local HONDA owners! Results: • Honda owners engage with a brand offer that relates to their vehicle. • Two way communication established. • Introduced Honda “loyal” customers to a new LOCAL service center.
  • 21. Fiat of Kirkland Best Practice 1: Grow a Community of Followers Objective: • Conquest Brands Competing with Fiat • Start education campaigns comparing Fiat 500 vs. popular alternatives. Results: • Kirkland Fiat increases brand awareness and Facebook fans. • Local MINI Owners educated on benefits of Fiat 500 • Traffic driven to in-stock inventory pages and VDP’s
  • 22. Best Practice 2: Continuously Engage Followers 2 ENGAGE, INTE REST, INCENTI VIZE 3 GROWGROW Control GROW YOUR AUDIENCE 1 3 ControlGROW ENGAGE MEASURE ControlControlGROW ENGAGE MEASURE
  • 23. Jeff Wyler Auto Group Best Practice 2: Continuously Engage Followers Objective: • Build a relevant community of buyers • Drive growth and traffic throughout a monthly hyper-local campaign. Results: • Fan base and reach increases • Two way communication established • Post entry actions can drive consumers to your website to connect them with your digital advertising: retargeting. Daily Campaign Visits
  • 24. Naperville Infiniti Best Practice 2: Continuously Engage Followers Objective: • Drive engagement with a popular hyper- local event. • Give local consumers an “experience” that they would remember! Results: • Increased fan engagement • Increased brand reach • LOCAL consumers submitted their information showing the targeting was working.
  • 25. Best Practice 3: Translate Marketing Goals Into Metrics Control GROW YOUR AUDIENCE 1 3 ControlGROW ENGAGE MEASURE ControlControlGROW ENGAGE MEASURE 2 ENGAGE, INTE REST, INCENTI VIZE MEASURE & CONVERT
  • 26. Best Practice 3: Translate Marketing Goals Into Metrics Campaign Started Here…No Joke.
  • 27. Best Practice 3: Translate Marketing Goals Into Metrics Good Place To Be….
  • 28. Best Practice 3: Translate Marketing Goals Into Metrics Strong Engagement Rates
  • 29. Best Practice 3: Translate Marketing Goals Into Metrics Look at the Engagement of Every Post
  • 30. Old School PPC Rates!!
  • 31.
  • 32.
  • 33.
  • 34. First Time I Witnessed 50+% Of Traffic Coming From Mobile 19,682
  • 35. April Was Their Inflection Point Breakout Started
  • 36. Your Content Team Creates an Attractive Page On Your Website
  • 38.
  • 42.
  • 43. What Google WildFire Does • Create Device Independent Landing Pages • Enables More Interactive Posts & • Grows Fan Base Faster • Data Collection and Engagement • Can Drive “Post Form” clicks to your website • Connects Social Media & Digital Marketing • Puts Your Where Your Competitors are NOT!
  • 44. Wildfire Design Tools Agency Level Design Tools
  • 48. Designs to Drive Traffic to Inventory Pages
  • 49. Facebook Limits Text On Photos
  • 53.
  • 55. Educate & Connect With Consumers
  • 58. 83 Cents CPC On Targeted List of Nissan Owners
  • 59.
  • 60.
  • 61.
  • 62.
  • 63. Sweepstakes Google Places Recommendations
  • 64.
  • 65. Sidebar Advertising is Weak Multiple Targeting Options inside Facebook Retargeting Outside of Facebook
  • 68. Newsfeed Advertising - Mobile The MAJORITY Of the Screen Is The Promotion!
  • 69. Engage Your Fans • Sharing galleries • YouTube videos • Quiz • Playlists
  • 70. Engage Your Fans • Sharing galleries • YouTube videos
  • 72. Do You Need Wildfire? • If You Have A Responsive/Adaptive – Maybe – If you don’t have the tools to build engaging landing pages and social metrics – Yes. • Do you need Wildfire to be successful in social media advertising? – You need Wildfire or an equivalent tool set. – You need clear analytics and measurement tools.
  • 74.
  • 75. Comparing Advertising • Keyword Targeting • Intent Targeting • Retargeting • Video Pre-Roll Other Factors • Location based on IP • Crowded Marketplace • Demographic Targeting • Relationship Targeting • Car Ownership Targeting • Buying Intent Targeting • Credit Card Targeting • Retargeting* Other Factors • Targeting based on zip • Not dealer “crowded” Google Adwords Facebook Advertising
  • 76. Very Cost Effective Advertising
  • 77. Creating An Targeted Ad Each Offer Will Have a Different Radius
  • 82. Creating An Targeted Ad Choose between CPC or CPM
  • 83. October Rollout For 20 Auto Dealers
  • 85. Join PCG & Wildfire in October • Post original content for social engagement • Create contests and promotions • Create targeted ad campaigns • Create videos and graphics to increase engagement • Leverage Wildfire Analytics and Tools to grow your local fan base, influence, and reach.
  • 86. Recommended: $500-$1,000 Facebook Advertising • Your Facebook ad budget will be directly billed to your credit card for transparency. • You can increase your ad budget for high performing campaigns without any additional fees from us. • Additional landing pages for expanded ad campaigns are included in monthly fee.
  • 87. One Last Thing… • The correct social media engagement can also drive traffic to your website • However, the landing pages on your website should be optimized for a “social” follower • Invest in testing which landing page decisions produce the right “behavior” to meet your sales goals.
  • 88. Landing Pages Will Be Designed to Convert Website Header & Navigation 1 2 3 4 5 6 7 1.Video or Photo 2.Explanation of Offer 3.Supporting Evidence 4.Call To action 5.Store Locator 6.Lead Form 7.Custom Video Design will be subject to the limitations of the current website platform.
  • 90. Isn't This What We Have Been Asking For?

Editor's Notes

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