Dependable and Loyal. Extremely passionate about behavioral health and substance abuse treatment with a proven track record of growing programs and client census. Highly motivated professional with over ten years' experience in and Substance Abuse Treatment. Strategic and creative thinker with a successful background in developing, managing, and maximizing profitability in the consumer industry.  Achievement: It is oriented with a high-stress tolerance, organized, personable, enthusiastic, self-motivated leader who can comprehend and manage multiple details while focusing on the overall picture. Able to perform effectively in a "time is of the essence" environment. Qualifications ·  Works well independently and as part of a team ·  Ability to create Profit and Loss reports ·  Intake / Admissions Specialist ·  Bachelor’s in psychology  ·  Six years of Executive Leadership ·  Track record of growing two different Substance abuse treatment facilities from "the ground up." ·  Experience with health Insurance / billing / contracts Utilization Reviews, verifications / collections ·  Motivational interviewing and counseling skills / Ability to build strong teams ·  Experienced in areas of substance abuse, relapse prevention, and extended care ·  Excellent sales, marketing, and customer service skills  ·  Advanced computer experience  ·  Excellent interpersonal, communication, and supervisory skills ·  Highly creative and methodical problem solver with strong organizational skills  Employment Chief Executive Officer/Founder 1/1/2015 to (2/2/2020 sold company) Von Phister L.L.C.  ·  Oversaw the daily operations of the business.  ·  Performed office and management duties. ·  Performed hiring, firing, and managing of employees.  ·  Managed marketing, bookkeeping, payroll, and advertising functions. ·  Studied the industry market and kept abreast of new trends.  ·  Created and implemented processes or programs to ensure success. ·  Facilitated senior leadership meetings by planning agendas, previewing and critiquing presentations and reports. ·  Assisted heads in developing key messages and scripts for discussions. ·  Managed the operating expenses by taking accountability for forecasting, accruals and results. ·  Reviewed and approved expenses.  Executive Director 4/2010 to 9/2013 The River Source  ·  Provide Leadership and supervision ·  Supervise all departments directors and maintain supervisory authority over staff members assigned to those departments ·  Positively influence marketing, community, and outreach relationships and plans to achieve revenue, census, and growth target. ·  Management of patient behavior  ·  Work with department directors to determine optimal staffing requirements. ·  Ensure plans of correction, licensing deficiencies, and grievances are addressed as required by the states licensing agency promptly. ·  Maintains the daily patient schedule ·  Supervises patient participation in the progr.

1. Dependable and Loyal. Extremely passionate about behavioral
health and substance abuse treatment with a proven track record
of growing programs and client census. Highly motivated
professional with over ten years' experience in and Substance
Abuse Treatment. Strategic and creative thinker with a
successful background in developing, managing, and
maximizing profitability in the consumer industry.
Achievement: It is oriented with a high-stress tolerance,
organized, personable, enthusiastic, self-motivated leader who
can comprehend and manage multiple details while focusing on
the overall picture. Able to perform effectively in a "time is of
the essence" environment.
Qualifications
· Works well independently and as part of a team
· Ability to create Profit and Loss reports
· Intake / Admissions Specialist
· Bachelor’s in psychology
· Six years of Executive Leadership
· Track record of growing two different Substance abuse
treatment facilities from "the ground up."
· Experience with health Insurance / billing / contracts
Utilization Reviews, verifications / collections
· Motivational interviewing and counseling skills / Ability to
build strong teams

2. · Experienced in areas of substance abuse, relapse prevention,
and extended care
· Excellent sales, marketing, and customer service skills
· Advanced computer experience
· Excellent interpersonal, communication, and supervisory
skills
· Highly creative and methodical problem solver with strong
organizational skills
Employment
Chief Executive Officer/Founder 1/1/2015 to (2/2/2020 sold
company) Von Phister L.L.C.
· Oversaw the daily operations of the business.
· Performed office and management duties.
· Performed hiring, firing, and managing of employees.
· Managed marketing, bookkeeping, payroll, and advertising
functions.
· Studied the industry market and kept abreast of new trends.
· Created and implemented processes or programs to ensure
success.
· Facilitated senior leadership meetings by planning agendas,
previewing and critiquing presentations and reports.

3. · Assisted heads in developing key messages and scripts for
discussions.
· Managed the operating expenses by taking accountability for
forecasting, accruals and results.
· Reviewed and approved expenses.
Executive Director 4/2010 to 9/2013 The River Source
· Provide Leadership and supervision
· Supervise all departments directors and maintain supervisory
authority over staff members assigned to those departments
· Positively influence marketing, community, and outreach
relationships and plans to achieve revenue, census, and growth
target.
· Management of patient behavior
· Work with department directors to determine optimal staffing
requirements.
· Ensure plans of correction, licensing deficiencies, and
grievances are addressed as required by the states licensing
agency promptly.
· Maintains the daily patient schedule
· Supervises patient participation in the program and assist
patients in benefiting from program services through the use of
appropriate crisis prevention and de-escalation skills
· Supervised the documents each shift on patient behavior and

4. participation in programming and communicates pertinent
patient information across shifts to other members of the
multidisciplinary treatment team
· Manage Accounts Receivable and Payable
· Meet or exceed all regulatory requirements (federal, state,
and local agencies), i.e., health department, environment
apartment food services.
· Meet the needs of clients and family members—productive
and positive interactions.
· Oversee local marketing. 2 to 5 marketing visits per week
with interventionist hospital case managers and social workers
· Lead a minimum of two staff meetings per week.
· Manage staff – doctors, therapist, and behavioral health
professionals
· Billing Services
· Verification of Benefits
· Utilization Review
· Billing and Collections
· Reimbursement Negotiations
· Appeals
· Patient Responsibility and collections
Director of admissions 1/2008 to 4/2010 Women In New

5. Recovery
· Marketing and sales
· Assessments and Referrals
· Intakes Discharges
· Collections and Financial Matters
Extended Care Program Manager 1/2007 to 9/2008 Women In
New Recovery
· Developed program and started up New Extended Care
· Create a weekly schedule and supervise facilitators
· Organized directed and coordinated the operations of the
WINR extended care residential women's recovery program and
residence capacity of 40 beds and three houses in Mesa,
Arizona
· Oversaw compliance with the guidelines and operated the
program with an approved agency budget
Achievers program manager 8/2006 to 9/2007 Women In New
Recovery
· Co-Occurring specialist
· Developed case plans
· HMI a certified user
WINR and kids program manager 8/2006 to 9/2007

6. · 14-month inpatient residential drug and alcohol treatment for
pre-and postpartum women with their children
· Responsible for 6 to 10 patients at a time, writing treatment
plans, obtaining housing, education employment, and outpatient
treatment, and conducting monthly family sessions
· Program Manager 8/2006 to 9/2007 Women In New Recovery
· Organize, directed, and coordinated the operations of the
WINR seven-month residential women's recovery program and
resident’s capacity of 70 and seven houses in Mesa, Arizona
· Oversaw compliance with the guidelines and operate the
program with an approved agency budget. Maintain contact with
partners and community members relative to the service needs
of WINR residents
· Maintained safety, cleanliness, and maintenance for interior
and exterior of the property, which included, but was not
limited to monthly, weekly and daily property inspections
· Maintained accurate client and financial records and
statistics.
· Provided on-site crisis intervention
· Trained, coached, and supervise staff assistants
Education
Grand Canyon University 5/23/2019 to current Master of
Science
· Degree – Clinical Mental Health Counseling

7. · G.P.A. 3.8
Arizona State University 1/1/2017 to 5/6/2019 Bachelor of Arts
· Degree – Psychology
· G.P.A. – 3.69
· Honors – Magna Cum Laude
Chandler-Gilbert Community College 1/1/2014 to 5/1/2016
Associates in Arts
· Degree – General with an emphasis in Psychology
· G.P.A. – 3.8
Continuing Education
"Leading-Edge Natural Treatments to utilize in your
practice.""Retrieving the missing pieces: A Cross-Cultural
Approach to memory fragmentation."
"The neurobiology of Misbehavior: Understanding and treating
addiction, Thrill-seeking, and dry-drunk behavior."
“Utilizing the Felt Sense and Healing Depression, Anxiety, and
trauma” “Sex Addiction in W: omen uncovering the secret."
"Organizational skills customer services: it's more than a
smile," "Supervision of direct service staff performance
problems."