Please join us to see a product demonstration for NGO Connect. We will review the product offering, and include time for Q&A during this information session. Join us to learn more about NGO Connect. Presenters: Lori Freeman, Director of Product Marketing - Nonprofit, Salesforce.com Foundation Dario Mallerman, Sales Engineer, Salesforce.com Foundation

1. Introducing
Lori Freeman
Director of Product Marketing, NP
lfreeman@salesforce.com
Dario Mallerman
Solutions Engineer
Dmallerman@salesforce.com

2. Salesforce.com Safe Harbor
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3. #1 in Enterprise Cloud
Computing & CRM
#1
Enterprise
Cloud Computing
Market Share
World’s Most
Innovative Company
#1
Leader in CRM
& Platform
as a Service
#1
2011 • 2012 • 2013 • 2014

4. 1-1-1 Model adopted by:
sharethemodel.org
Celebrating 15 Years of Giving Back
680K+ $68M+ 23K+
Service Hours Grants Nonprofits and
Higher Ed
1%T ime 1% Equity 1%
Product

5. Proven Success Across the Nonprofit Sector
% 84
%
Improved Ability to Achieve Mission
86
%
%
Improved Overall Efficiency

6. Benefits of Multi-Tenant Cloud Computing
Enterprise
Cloud Computing
Fast Easy Open Flexible Trusted
No Hardware
No Software
Automatic Upgrades
Scalable
Any Device
Data Portability
Transparency
Real-time Status
App Marketplace
Extensible

7. Current Challenges Faced by Nonprofits
Greater
Accountability
Legacy
Systems
Greater
Competition
Connected
World
5B Smart
Phones
By 2017
Mobile
25%
0.5%
%
Growth
2001 2011
• Fragmented systems
create silos
• Expensive and difficult to
use
• Lack mobile and social
Social
Connected
50B
Connected
Products
4.5B
Aggregat
e Social
Users
Image source: silabs.com/iot
58% Faster
Deployment
4.5B
Aggregate
Social Users
Social
Cloud Nonprofit
Commercial
• Increased number of non-profits
vs. commercial sector
• Increased competition
requires innovative
technology leveraging the
connected world
• Increased competition
requires accountability
• Donor’s want to see impact
before they donate
• Must be able to measure and
report on impact in real time

8. Marketing
Communications
Fundraising
• Multi-Channel Marketing
• Email Marketing
• Marketing Automation
• Social Engagement
• Donor Management
• Events Management
• Volunteer Management
• Grants Management
Community
Engagement
• Social Intranet
• Member Community
• Affiliate/Chapter
Community
• Partner Community
Program
Management
• Case Management
• Call Centers/Hotlines
• Advocacy/Policy
Tracking
• Grant Portfolios

9. Marketing
Communications
Program
Management
Fundraising
Community
Engagement
A System Built Around Your Constituents:
ü No More Silo’s: 360° View of all
Constituent Interactions
ü It’s Open: You can integrate anything
ü It’s Mobile: You can access from any
device
Be a Connected Nonprofit with

10. The Connected Nonprofit
Staff
Marketing Communications
• Email Marketing • Direct Mail • Social Monitoring • Social Marketing • Digital Campaigns • Media Outreach • Website Publishing
Community Engagement
• Social Intranet • Member Community • Chapter Community • Partner Community • Volunteer Community
Fundraising
Donor
Partners Advocate Community
Employee
Board
Program Management
• Gift Processing
• Batch Entry & Upload
• Corp & Foundation Giving
• Volunteer Management
• Auction Management
• Matching Gifts • Board Management
• Policy Tracking • Grants Management
HR ERP PAYROLL
Volunteer
• Peer to Peer
• Crowdfunding
• Donor Management
• Donor Research
• Segmentation
• Online Donations
• Event Management
• Ticketing / Seating
• Payment Processing
• eCommerce
• Inventory Management
• In-take / Application
• Case Management
• Call Center / Hotline
• Advocacy • Referral Management
• Outcomes Measurement
• Chapter/Affiliate Management
• Intervention Tracking
• Project Management
• Surveys
• Member Management
• Portfolio Management
• Online Mentoring
TICKETING PAYMENTS

11. Salesforce NGO Connect
ü Donor Management
ü Events Management
ü Volunteer Management
ü Nonprofit Relationship
Management
ü Program Management
ü Reporting
ü Mobile, Social and Cloud

12. • 247 Schools Built and Counting
• More than 29K Students Served
• 16M+ Educational Hours Delivered

13. Marketing
Communications
Fundraising
• Multi-Channel Marketing
• Email Marketing
• Marketing Automation
• Social Engagement
• Donor Management
• Events Management
• Volunteer Management
• Grants Management
Introducing…
Community
Engagement
• Social Intranet
• Member Community
• Affiliate/Chapter
Community
• Partner Community
Program
Management
• Case Management
• Call Centers/Hotlines
• Advocacy/Policy
Tracking
• Grant Portfolios

14. Thank you