Working together: the final report: ALA 2012 (long)


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Slides from Elisabeth Leonard's presentation on the "working together: evolving value for academic libraries" research by LISU and commissioned by SAGE

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Working together: the final report: ALA 2012 (long)

  1. 1. Presentation for ALA AnnualConference, Anaheim, CA, June 2012
  2. 2. Background 6-month research project  Value of academic libraries for teaching and research staff  Looking at evidence base and faculty perceptions Objective: How libraries can…  Better market their services  Improve perceptions with key decision makers Evidence of library support for research in literature  Less evidence on their support for teaching
  3. 3. Methodology Literature review • Literature review To inform Final report with • Case studies triangulated Case • 2 UK results studies • 4 USA • 2 Scandinavia Regional Confirmed by surveys • Survey of librariansElicit participation and comments via the project blog:
  4. 4. Research Questions• Do librarians have a good understanding of the needs of teaching and research staff?• Are librarians effectively promoting their resources and services? • Does this influence perceptions of the library amongst those staff?
  5. 5. What Do You Think? Library Value
  6. 6. Who do you think values the library most?A)ManagementB) AcademicsC) Students
  7. 7. Perceptions of the Library: Librarians  Feedback received is generally positive  Varies according to level of engagement  Concern that faculty do not understand library  „Staff never cease to be amazed at what we can actually provide/help them with.‟ (UK survey respondent)  Changing role of the library
  8. 8. Perceptions of the Library: Faculty  The library is not just a place to the faculty, but the services we provide. (US respondent)  Staff believe that young people are inherently tech savvy and do not need any additional guidance, instruction, or introduction to library resources. (Scandinavian respondent)  Academic staff tend to reply on their liaison for teaching database and searching skills, but believe that they can teach the importance of using scholarly material and evaluating sources (UK respondent)
  9. 9. Working together: services Embedded information literacy instruction Integrated teaching services Integrated research services Research partnerships
  10. 10. What Do You Think? Library Services for Teaching
  11. 11. What service do you think is most valued by the teaching staff? A) Promoting newly acquired information resources B) Information literacy group training C) Support from subject specialist librarians D) Information literacy teaching embedded into classes E) Liaison work with departments F) Something else
  12. 12. Faculty Response to EmbeddedInformation Literacy Instruction  Benefits  Academics see value  Increase in quality of the work received from students
  13. 13. Faculty Response to Integrated Teaching Services Success of co-teaching not necessarily linked to the librarian’s level of subject expertise Librarians expertise helpful in use of IT tools in courses  E.g. podcasts, wikis, blogs
  14. 14. What Do You Think?Library Services for Research
  15. 15. What service do you think is most valued by the research staff? A) Promoting newly acquired information resources B) Help with literature searching C) One-on-one information literacy training D) Support from subject specialist librarians E) Something else
  16. 16. Faculty Response to Integrated Research Services Research support usually includes:  Open access, bibliometrics, literature searching  Survey found that support for Open Access publishing and particularly for self-archiving were relatively more important to Scandinavian respondents than those in the UK or US Relationships are key!
  17. 17. Areas to Enhance Future Value: Research partnerships Support with grant applications  Inclusion of the cost of the resources needed for the project Assistance with data management  Data Specialist Librarian
  18. 18. Areas to Enhance Future Value: Research Partnerships Data Specialist Librarian  More value from research data Generates more research partnerships Success factors  ‘frame [the service] from a faculty perspective rather than from a librarian perspective’  Direct response to researchers’ individual needs
  19. 19. Marketing the Library
  20. 20. Librarians’ Views: Visibility of the Library and Library Services Communication  Wide range of traditional communication channels Presence at departmental meetings  Engage with departmental leadership  Representation in university committee structure  “Whether this is a good idea or not (and ignoring practicalities), I almost think that turning off all of our electronic resources for a day or three would increase the perceived value of the library” (UK respondent)
  21. 21. Librarians’ Views: Personal relationships Bring trust Make it possible to tailor services to specific needs  Offer a response to a direct problem
  22. 22. Recommendations
  23. 23. Recommendations to Individual Librarians Know your audience – research their needs, discuss with them Go beyond the comfort zone – expand skills and knowledge beyond librarianship
  24. 24. Recommendations to Libraries and their Managers  Skills assessment & staff development at your institution  Free up time for new demands on librarians  Document and share the process of building partnerships – for the benefits of other librarians at your institution (Wiki-based document?)  Start to collect evidence of value  Success stories? Quantifiable evidence?
  25. 25. To find out more… Final report now published Project website  Contact  SAGE:   LISU: 
  26. 26. Thank youQuestions?