The document discusses the launch of two mobile apps - My FASTag and FASTag Partner - to facilitate electronic toll collection (ETC) in India. My FASTag is a consumer app that allows users to easily purchase and recharge FASTags for ETC from their mobile phones. FASTag Partner is a merchant app for business partners like banks, dealers, and agents to sell and activate FASTags, including converting existing RFID tags to ETC-enabled FASTags. These apps aim to address current challenges with ETC adoption by simplifying the processes for users and merchants.

1. FASTag Mobile App Launch
17.08.2017

2. Electronic payment of highway tolls without human
intervention. ETC systems use vehicle-to-roadside
communication technologies to perform an electronic
monetary transaction between a vehicle and the toll
collection agency.
What is Electronic Toll Collection (ETC) ?
Sticker RFID Tag

3. Antenna
Local Server
Reader
AUTOMATIC VEHICLE IDENTIFICATION (AVI)
Reader

4. Gantry/VMS/LCS
LED DisplayRFID Reader
Barrier
Toll Booth
LPICC
CCTV
Receipt Printer
Terminal Lane Controller
Equipment in the Toll Booth
Equipment Controller
Hybrid lane System
Hybrid Lane (Exit)
•RFID Communication+ Manual system
- Combination system of TCS(Manual) and
ETCS(Unmanned)
- Weight enforcement through WIM, interaction with both
ETC and Cash Lane
- Communication between ETC and Manual system
WIM/RFID Controller
WIM
RFID Tag/Classification
Violation Alarm
4

5. Tolling Toll Plazas in the country
371
249
122
0
100
200
300
400
Public fundedPPP
No. of plazas on NHs under NHAI
Total
365 plazas covered under ETC
Target – Enable all current and future toll plazas in the
country for seamless electronic tolling
Total Toll Plazas : 371

6. Significant growth in ETC since Jan'17
~ 50 % growth in
transaction since Jan'17
INR 235 Cr transaction
processed in July'17
~6 lakh tags fixed on
vehicles
6.4
7.5
8.1
9.3
0
1
2
3
4
5
6
7
8
9
10
Jan March May July
Number of transactions (Mn)
179
209
225
235
0
50
100
150
200
250
Jan March May July
Value of transactions/month
(INR Cr)
2.9
4.1
5.0
6.0
0
1
2
3
4
5
6
7
Jan March May July
Cumulative Number of
FASTags issued (in Lakhs)
Initiatives underway to increase ETC penetration across
toll plazas

7. Current Challenges : Hampering growth
• Cumbersome method of Purchase of FASTag from
Banks
• Individual vehicle users are not inclined to visit
branches with multiple KYC documents for tag issue.
• Complicated recharge mechanism
• Grievance redressal mechanism needs to be scaled.
Customer Issues
• More ETC Lanes required at toll plazas
Infrastructure Issues

8. Revolutionary steps taken by NHAI
• NHAI in consultation with RBI and NPCI has launched the
online purchase facility of FASTag for Highway users.
• FASTag can be easily purchased online from NHAI, IHMCL
and IssuerBank’s websites and it will be delivered
through courier at doorstep within 2 days.
• To facilitate further two Mobile Apps are being
launched today for easy purchase, recharge and
grievances redressal.
Online sale
• Common Service Center (CSC), (known for making 20 Cr
Aadhar cards) engaged for Offline sale of FASTag by
setting up Kiosk near Toll Plazas and Petrol Pumps.
Offline sale

9. Consumer App
(B2C)
Merchant App
(B2B)
1 2

10. Mobile App
My FASTag

11. Features : Consumer App
(B2C)
Buy
Recharge
Feedback
Toll Info
Advantage
Requirem
ent

12. My FASTag : Key Features
• Consumer App
• Extremely user friendly
• Purchase and recharge of FASTag just by click of a
mobile button
• Keep track of FASTag transactions through App
• Easy online grievance redressal

13. Buy FASTag
1
2
3
4
Online/ Credit Card/Debit Card/ Wallet

14. Recharge FASTag
1
2
4
3

15. Feedback/ Complaint
1
2

16. Mobile App
FASTag Partner

17. OEM Dealers
(Tata, Maruti, M&M…)
Banks Correspondence
(Sbi, Axis, Icici….)
IHMCL Agents
(CSS, IoCL…)
Feature: Merchant App
(B2B)

18. FASTag Partner : Key Features
• B2B App for Business Partners App to reach end user
• Developed to reach to people who can not FASTag buy
online or through My FASTag Mobile App through this App
• Agencies (CSC), Banking partners and Vehicle Dealers can
sell and enroll FASTag through this App
• Post 2013 Gazette Notification on nearly 74 lakhs vehicles
RFID tags are already fixed but cant not be used for ETC.
This App will convert these RFID tags into ETC Tag (FASTag)
• Dealers can fix activated FASTag on new vehcles using this
App

19. Purpose of FASTag Partner App
Enable the Old 2013 RFID tags (1.14 Cr).
Open the FASTag issuance for Online Sales.
 Make more Issuer partners.
 Make more secure approach.
 Seamless Integration & Migration.

20. Enabling OEM RFID Tags
1
2
3

21. Enabling OEM RFID Tags
4
5
6

22. Thanks