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How Social Collaboration Impacts Employee Learning, 
Engagement & Productivity 
ASTD New Orleans Chapter 
Rock N’ Bowl 
Oc...
5 “generations” of digital proficiency 
R “Ray” Wang, Constellation Research
R “Ray” Wang, Constellation Research
the workplace
the workplace today 
technology 
we’re all connected 
the ‘consumer’ experience 
the role of the leader
transparency
social media 
‘internet based technologies designed 
to be used by 3 or more people’
is it an industry issue?
why?
develop your own understanding 
develop strategy & policy 
guide & educate
it’s NOT the tool or technology… 
… it’s the experience
understand the BEHAVIOR
social learning 
‘information sharing, collaboration and 
co-creation; learning with and from 
others in person or virtual...
Jay Cross - JayCross.com 
bus vs. bicycle
training understanding 
‘outside-in’ 
learning 
understanding 
‘inside-out’ 
when have YOU wanted to ‘learn’ something? 
a...
in the L & D Department
is your LMS… 
a system of record (and registration)? 
…or a system of engagement? 
does it… 
connect people to content, in...
ideas 
‣ create immersive learning environments 
‣ training course with embedded blog posts 
‣ link learners before, durin...
ideas 
‣ build your OWN blog 
‣ create a community of practice 
‣ shared workspaces 
‣ think ‘mobile’ 
‣ think ‘just-in-ti...
engagement 
productivity
addressing 
obstacles
‘people will waste time’ 
‘we’ve never done it that way!’ 
‘we have classified/private info’ 
‘EEs will say inappropriate ...
a mosaic
consider the EXPERIENCE you want to create
deliver and provide value 
new! 
relevant! 
impactful!
Thank You! ! 
Robin Schooling, SPHR! 
" 
@RobinSchooling" 
robin@silverzebras.com " 
http://www.linkedin.com/in/robinschoo...
How Social Collaboration Impacts Employee Learning, Engagement & Productivity
How Social Collaboration Impacts Employee Learning, Engagement & Productivity
How Social Collaboration Impacts Employee Learning, Engagement & Productivity
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How Social Collaboration Impacts Employee Learning, Engagement & Productivity

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How Social Collaboration Impacts Employee Learning, Engagement & Productivity

  1. 1. How Social Collaboration Impacts Employee Learning, Engagement & Productivity ASTD New Orleans Chapter Rock N’ Bowl October 23, 2014 Robin Schooling, SPHR @RobinSchooling
  2. 2. 5 “generations” of digital proficiency R “Ray” Wang, Constellation Research
  3. 3. R “Ray” Wang, Constellation Research
  4. 4. the workplace
  5. 5. the workplace today technology we’re all connected the ‘consumer’ experience the role of the leader
  6. 6. transparency
  7. 7. social media ‘internet based technologies designed to be used by 3 or more people’
  8. 8. is it an industry issue?
  9. 9. why?
  10. 10. develop your own understanding develop strategy & policy guide & educate
  11. 11. it’s NOT the tool or technology… … it’s the experience
  12. 12. understand the BEHAVIOR
  13. 13. social learning ‘information sharing, collaboration and co-creation; learning with and from others in person or virtually’
  14. 14. Jay Cross - JayCross.com bus vs. bicycle
  15. 15. training understanding ‘outside-in’ learning understanding ‘inside-out’ when have YOU wanted to ‘learn’ something? and what was that like?
  16. 16. in the L & D Department
  17. 17. is your LMS… a system of record (and registration)? …or a system of engagement? does it… connect people to content, info…and each other? what if it could?
  18. 18. ideas ‣ create immersive learning environments ‣ training course with embedded blog posts ‣ link learners before, during and after an event ‣ provide content prior to F2F ‣ provide links to resources
  19. 19. ideas ‣ build your OWN blog ‣ create a community of practice ‣ shared workspaces ‣ think ‘mobile’ ‣ think ‘just-in-time’
  20. 20. engagement productivity
  21. 21. addressing obstacles
  22. 22. ‘people will waste time’ ‘we’ve never done it that way!’ ‘we have classified/private info’ ‘EEs will say inappropriate things’
  23. 23. a mosaic
  24. 24. consider the EXPERIENCE you want to create
  25. 25. deliver and provide value new! relevant! impactful!
  26. 26. Thank You! ! Robin Schooling, SPHR! " @RobinSchooling" robin@silverzebras.com " http://www.linkedin.com/in/robinschooling "

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