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Welcoming our Robot Overlords: Why Your Next HR "Hire" May Not be Human


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Automation, AI and Machine Learning are disrupting Talent Acquisition and HR functions around the globe and incorporating the right level of automation into your recruitment processes can deliver significant benefits and sizable cost savings. These current, yet evolving technologies, are impacting the world of talent professionals today and there is more to come. In this session we discuss how today’s global talent acquisition and HR teams are using automation to add efficiency while simultaneously improving the candidate experience and maintaining a human touch. We’ll explore how recruiters and HR teams are using chatbots, scheduling software and assessment tools in order to “up the talent game” and we’ll discuss the potential landmines inherent in the use of algorithms and “big data” in this brave new world.

Published in: Recruiting & HR
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Welcoming our Robot Overlords: Why Your Next HR "Hire" May Not be Human

  1. 1. Welcoming our Robot Overlords Why your next HR “hire” may not be human @RobinSchooling Greater Baton Rouge SHRM October 2018
  2. 2. hhhhhhhhhhhhhhhhhhhhhh hhhhhhhhhhhhhhhhhhhhhh hhhhhhhhhhhhhhhh
  3. 3. by 2030… 400 to 800 million workers worldwide will be forced out of their current jobs by robotics and AI … … including 73 million in the US McKinsey
  4. 4. by 2025… more than half of all current workplace tasks will be performed by machine World Economic Forum The Future of Jobs 2018 Report
  5. 5. primary drivers of change * ubiquitous high-speed mobile internet * AI * widespread adoption of big data analytics * cloud technology World Economic Forum The Future of Jobs 2018 Report
  6. 6. growing skills * Analytical thinking and innovation * Active learning & learning strategies * Creativity, originality & initiative * Tech design and programming * Critical thinking & analysis * Complex problem-solving * Leadership & social influence * Emotional intelligence * Reasoning, problem-solving & ideation * Systems analysis & evaluation World Economic Forum The Future of Jobs 2018 Report
  7. 7. declining skills * Manual dexterity, endurance & precision * Memory, verbal, auditory & spatial abilities * Management of financial, material resources * Technology installation & maintenance * Reading, writing, math & active listening * Management of personnel * Quality control & safety awareness * Coordination & time management * Visual, auditory & speech abilities * Technology use, monitoring & control World Economic Forum The Future of Jobs 2018 Report
  8. 8. Tech Terms
  9. 9. Robotic Process Automation (RPA) performs routine and repetitive tasks
  10. 10. Machine Learning replicates decision patterns; enables predictions based on data
  11. 11. Machine Vision/Computer Vision identifies objects, scenes or activities in images
  12. 12. Natural Language Processing interprets human language and takes appropriate action
  13. 13. Artificial Intelligence (AI) simulates intelligent – human - thought
  14. 14. “Technology feeds on itself. Technology makes more technology possible.” Alvin Toffler Future Shock 1970
  15. 15. Human Resources 2018
  16. 16. 30 machines = savings of 25,000 hours of work (12 FTEs)
  17. 17. 35,000 – 40,0000 openings per year 225,000 applications 3 step interview process: 3 days 35 minutes to schedule interview Human intervention: (1) post req (2) coordinate assessment
  18. 18. Learning & Development
  19. 19. Programmatic Advertising
  20. 20. recognizing….
  21. 21. Big Data
  22. 22. Guardians of Data
  23. 23. “Our livelihoods increasingly depend on our ability to make our cases to machines.” Cathy O’Neil, Weapons of Math Destruction
  24. 24. HR needs to be on the front line of the workplace revolution upskill and retrain understand the complex tech ecosystem keep people at the forefront incorporate design thinking
  25. 25. human collaboration + machines
  26. 26. Be a human being. Not a human doing.
  27. 27. @RobinSchooling connect with me