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Importance of
communication in
public health
1
MRS.RISHITA D PATEL
IICP
1.
2.
3.
4.
Introduction
Communication process
Types of communications
Functions of communications
Specific
Leaming
objectives
5.
6.
7.
8.
Methods of communications
Levels of communication Barriers to
communication Application of health
communication
2
1. Introduction
Communication-
• "To the countless ways that humans have of keeping in touch with one another"
• Not mere exchange of information.
• It is a process necessary to pave way for desired changes in human behavior, and
community participation to achieve predetermined goals.
informed individual and
3
2. The Communication Process
Sender
7
Feedback Message
l
Channel
Receiver
4
3. Types of
communication
5
a. One way
communication
(Didactic method)
Ok, so' Right,
4+4=6
3+3=6
c. Verbal
communication
8
d. Nonverbal communication
6
4
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e. Formal and
informal
communication
Formal Informal
10
f. Visual communication
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•
•
•
•
Information
Educat ion
Mot ivat ion
Persuasion
• Counselling
Functions of
health
communications
•
•
•
Raising morals
Health development
Organization
o
o°
0
o·
0
@
00
@ e
6.Methods of
communications
21
Audio-visual Aids
Audio-visual Aids
Visual Aids
Combined AV aids
Radio,tape-recorder,
microphones,
Television, sound films
(Cinema), slide- tape
combination
projection
Not requiring projection
Chalk board, poster etc
Requiring
am lifiers ea hones Slides, film strips
22
Health Communication
Group approach
Individual approach Mass approach
Lectures
Demonstrations
Discussion methods
Television
Radio
News paper
Printed material
Direct mailing
Posters
Health museums
exhibitions
Folk methods
Internet
Personal contact
Home visits
Personal letters
-
-
-
-
-
-
-
Group discussion
Panel discussion
Symposium
Workshop
Conferences
Seminars
Role play
and
23
Individual
Approach
+ + •
Lecture
Demonstration
.4
d h . a l
Group
Discussion
Thin
@?
e
t sa
32
- '
b e 5 i ma»
8 2
C r a i n % i~Es '
. - 3 x
'
27
w a r
4.d « 4 +
I
•
--
-
ff y
l
'
l.
m
'
Panel Discussion
Symposium
29
Workshop
30
/
/
'



'


' I
' ,I
I
I
I
I
'
''
I
I
I
'
I
I
I
31
Conference & Seminar
Mass media
. . 33
« , , ,
7. Levels of
impact of
communication
•
•
•
•
•
Individual
Social network
Organizations
Community
Society
Individual
•
•
Most fundamental target for health-related change
It is individual behaviours that affect health status
• Communication can affect individual's-
•
•
•
•
•
Awareness
Knowledge
Attitudes
self-efficiency
Skills for behaviour change.
35
The social network
• An individual's relationships and the
groups to which an individual belongs
can have a significant impact on his or
her health.
• Health
work to
receives
communication programs can
shape
and
the information a group
may attempt to change
communication pattern or content.
36
/ ,
/ .
.'
/ ,
/ +
/
7 .
'
7
.
/
/
/ t '
/
/ .
; !
/ I
I I
• Organizations include formal group with a
/ ·
I
'
I
I I
defined structure, such as associations, clubs,
I
and civic groups; worksites, schools, primary
healthcare settings, and retailers
• Organizations can carry health messages to
I
I
I
I
their membership, provide support for
that
individual efforts, and make policy changes
I
I ,
,,'/
I

/
I
I
I
I
I
I
t
enable individual change. / /
,
o /
I
I

I
I
I
I

I
1
37 /
 /
' I
I
'
• The collective well-being of communities can be
fostered by creating structures and policies that
support healthy lifestyles and by reducing or
eliminating hazards in social and physical
The
community
environments.
• Community-level initiatives are planned and led
by organizations and institutions that can
influence
settings,
agenc
.
es.
health-schools, worksites, healthcare
community groups, and government
i
38
The society
Society has many influences on individual behavior, including norms and values, attitudes and
•
opinions, laws and policies, and the physical, economic, cultural, and information
environments.
• Health communication alone, however,
poverty, environmental degradation,
cannot change systemic problems related to health, such as
or lack of access to healthcare, but comprehensive health
factors that contribute
communication programs should include a systematic exploration of all the
to health and the strategies that could be used to influence these factors.
• Well-designed health communication activities can help individuals better understand their own
and their communities' needs so that they can take appropriate actions to maximize health.
39
8. Barriers to communication
Communication is not adequate if the
message the sender
identical to what is
wishes to convey is not
actually understood by
the
1.
receiver.
Physical barriers
a)
b)
Physiological
Psychological
2.
3.
4.
Linguistic barriers
Cultural barriers
Semantic barriers
40
• Physical barriers: Faulty equipment,
surrounding noise, closed
can
doors,
poor lighting, etc. act as
physical barriers.
Physiological
Physical
barriers
-difficulties in
hearing, expression, and delivery
of speech
Psychological -emotional
disturbances,
intelligence,
neurosis, levels of
or
language,
comprehension difficulties 41
• India is a land
dialects.
of many languages and
Linguistic
barriers • Differences
understanding
sender and the
knowledge
of these between the
receiver of the message
can act as a barrier.
• Ethnic, religious and social differences
can act as another barrier.
• How one greets another person on
Cultural
barriers
meeting mostly cultural
culture.
phenomenon specific to the
• For example, a handshake between a
man
some
and a woman may be alright in
cultural contexts but may be
considered highly offensive in another.
43
Semantic
barriers
This occur due to the difference in interpretation of meanings
of words in messages.
• There are various contributors to semantic barriers, viz.
allness, levels of abstraction, tendency to judge, snap
judgement, misuse of language, etc
• Even when health services are readily available, the social
and cultural barriers can present serious problems to the
achievement of health behavior change.
• These barriers should be identified and removed.
1.
2.
3.
4.
5.
6.
7.
IEC
BCC
SBCC
Interpersonal communication
Group communication
Mass media
New information technologies
9. Application
of health
communication
IEC
• It aims to generate specific
awareness to target
audiences.
• IEC is usually done for all
health programs in three
stages.
46
BCC- behavioral
change communication
• Attempts to generate awareness
among targeted recipients with an
ultimate
behavior.
aim to change their
• BCC may be positive for health
promoting habits and attitude or
negative for harmful attitudes and
habits
47
SBCC
• Social BCC (SBCC) is an interactive, researched,
planned and strategic process with the aim to change
social conditions and individual behaviors.
• The "C-planning" communication planning model is
strongly related to socioecological model where first
step of C-planning is drawn from the socioecological
model.
• It emphasizes on identification of barriers and
and
facilitator
underlying
of change as well as their indirect
causes.
48
Group
communication•
group discussions
street plays
Interpersonal
communication -one-to•
one dialogue-based
communication.
and
New information
technologies -social
media platforms
using mobile phones.
Mass media
radio, and
newspapers.
-TV,
49
50

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RISHITA_M.PHARM_CS.pptx

  • 1. Importance of communication in public health 1 MRS.RISHITA D PATEL IICP
  • 2. 1. 2. 3. 4. Introduction Communication process Types of communications Functions of communications Specific Leaming objectives 5. 6. 7. 8. Methods of communications Levels of communication Barriers to communication Application of health communication 2
  • 3. 1. Introduction Communication- • "To the countless ways that humans have of keeping in touch with one another" • Not mere exchange of information. • It is a process necessary to pave way for desired changes in human behavior, and community participation to achieve predetermined goals. informed individual and 3
  • 4. 2. The Communication Process Sender 7 Feedback Message l Channel Receiver 4
  • 9. d. Nonverbal communication 6 4 : H E llO G O 0 0 8 Y £ P L E A S E ~I. £ ... i T H A N K Y O U N O Y E S 1 r s ' 9
  • 11. f. Visual communication $, r 1 -------------------------- from -----------------------· ~ ~ D [ srssaess» 11 IDreamstime.com EJ NataliiaPogrebna rposes only
  • 12. e g. Telecommunication and internet < ¢ 12
  • 13. • • • • Information Educat ion Mot ivat ion Persuasion • Counselling Functions of health communications • • • Raising morals Health development Organization o o° 0 o· 0 @ 00 @ e
  • 15. Audio-visual Aids Audio-visual Aids Visual Aids Combined AV aids Radio,tape-recorder, microphones, Television, sound films (Cinema), slide- tape combination projection Not requiring projection Chalk board, poster etc Requiring am lifiers ea hones Slides, film strips 22
  • 16. Health Communication Group approach Individual approach Mass approach Lectures Demonstrations Discussion methods Television Radio News paper Printed material Direct mailing Posters Health museums exhibitions Folk methods Internet Personal contact Home visits Personal letters - - - - - - - Group discussion Panel discussion Symposium Workshop Conferences Seminars Role play and 23
  • 20. Group Discussion Thin @? e t sa 32 - ' b e 5 i ma» 8 2 C r a i n % i~Es ' . - 3 x ' 27 w a r 4.d « 4 +
  • 26. Mass media . . 33 « , , ,
  • 27. 7. Levels of impact of communication • • • • • Individual Social network Organizations Community Society
  • 28. Individual • • Most fundamental target for health-related change It is individual behaviours that affect health status • Communication can affect individual's- • • • • • Awareness Knowledge Attitudes self-efficiency Skills for behaviour change. 35
  • 29. The social network • An individual's relationships and the groups to which an individual belongs can have a significant impact on his or her health. • Health work to receives communication programs can shape and the information a group may attempt to change communication pattern or content. 36
  • 30. / , / . .' / , / + / 7 . ' 7 . / / / t ' / / . ; ! / I I I • Organizations include formal group with a / · I ' I I I defined structure, such as associations, clubs, I and civic groups; worksites, schools, primary healthcare settings, and retailers • Organizations can carry health messages to I I I I their membership, provide support for that individual efforts, and make policy changes I I , ,,'/ I / I I I I I I t enable individual change. / / , o / I I I I I I I 1 37 / / ' I I '
  • 31. • The collective well-being of communities can be fostered by creating structures and policies that support healthy lifestyles and by reducing or eliminating hazards in social and physical The community environments. • Community-level initiatives are planned and led by organizations and institutions that can influence settings, agenc . es. health-schools, worksites, healthcare community groups, and government i 38
  • 32. The society Society has many influences on individual behavior, including norms and values, attitudes and • opinions, laws and policies, and the physical, economic, cultural, and information environments. • Health communication alone, however, poverty, environmental degradation, cannot change systemic problems related to health, such as or lack of access to healthcare, but comprehensive health factors that contribute communication programs should include a systematic exploration of all the to health and the strategies that could be used to influence these factors. • Well-designed health communication activities can help individuals better understand their own and their communities' needs so that they can take appropriate actions to maximize health. 39
  • 33. 8. Barriers to communication Communication is not adequate if the message the sender identical to what is wishes to convey is not actually understood by the 1. receiver. Physical barriers a) b) Physiological Psychological 2. 3. 4. Linguistic barriers Cultural barriers Semantic barriers 40
  • 34. • Physical barriers: Faulty equipment, surrounding noise, closed can doors, poor lighting, etc. act as physical barriers. Physiological Physical barriers -difficulties in hearing, expression, and delivery of speech Psychological -emotional disturbances, intelligence, neurosis, levels of or language, comprehension difficulties 41
  • 35. • India is a land dialects. of many languages and Linguistic barriers • Differences understanding sender and the knowledge of these between the receiver of the message can act as a barrier.
  • 36. • Ethnic, religious and social differences can act as another barrier. • How one greets another person on Cultural barriers meeting mostly cultural culture. phenomenon specific to the • For example, a handshake between a man some and a woman may be alright in cultural contexts but may be considered highly offensive in another. 43
  • 37. Semantic barriers This occur due to the difference in interpretation of meanings of words in messages. • There are various contributors to semantic barriers, viz. allness, levels of abstraction, tendency to judge, snap judgement, misuse of language, etc • Even when health services are readily available, the social and cultural barriers can present serious problems to the achievement of health behavior change. • These barriers should be identified and removed.
  • 38. 1. 2. 3. 4. 5. 6. 7. IEC BCC SBCC Interpersonal communication Group communication Mass media New information technologies 9. Application of health communication
  • 39. IEC • It aims to generate specific awareness to target audiences. • IEC is usually done for all health programs in three stages. 46
  • 40. BCC- behavioral change communication • Attempts to generate awareness among targeted recipients with an ultimate behavior. aim to change their • BCC may be positive for health promoting habits and attitude or negative for harmful attitudes and habits 47
  • 41. SBCC • Social BCC (SBCC) is an interactive, researched, planned and strategic process with the aim to change social conditions and individual behaviors. • The "C-planning" communication planning model is strongly related to socioecological model where first step of C-planning is drawn from the socioecological model. • It emphasizes on identification of barriers and and facilitator underlying of change as well as their indirect causes. 48
  • 42. Group communication• group discussions street plays Interpersonal communication -one-to• one dialogue-based communication. and New information technologies -social media platforms using mobile phones. Mass media radio, and newspapers. -TV, 49
  • 43. 50