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@doristruong | #NISWAW
Homepage strategies
from the U.S. capital
• The Washington Post recorded 53.5 million digital
unique visitors in July 2015, up 36% from 2014.
• 38 million mobile users (up 58%).
• More than 19.4 million desktop users (up 5%).
• 41% of total digital audience are millennials —
a demographic with rising engagement (Post-
branded outreach includes Snapchat).
@doristruong | #NISWAW
Homepage: 4 ‘zones’
• “In the News” cues a topic’s importance. Nieman
Lab reported in December 2014 that 5-25% of site
traffic comes from Google News.
@doristruong | #NISWAW
Top table
• The big stories of the day (usually on the left).
@doristruong | #NISWAW
• A set of related stories takes over the entire top
when there’s major news.
@doristruong | #NISWAW
• The “feature display,” usually on the right, can be
used for a topic that isn’t hard news.
@doristruong | #NISWAW
Newswell (or stream)
• This is a mix of news, opinion and features
immediately under the top table. Each of the
8 to 10 items gets prominent headlines,
thumbnail art and short descriptive blurbs.
@doristruong | #NISWAW
@doristruong | #NISWAW
@doristruong | #NISWAW
Downpage
• Topic areas that require little human oversight.
@doristruong | #NISWAW
Broad vs. Regional
@doristruong | #NISWAW
Code name: Rainbow
@doristruong | #NISWAW
Analytics
• The Post uses
Chartbeat, including
the heads-up display.
@doristruong | #NISWAW
• We regularly check the Chartbeat dashboard
for the top 20 trending article pages as a guide,
but that’s imperfect.
@doristruong | #NISWAW
What qualifies for
washingtonpost.com?
• We curate the homepage so it contains content
that is within our wheelhouse. U.S. politics, yes.
Fluffy kittens, no (usually).
• We do consider when something gets sideways
traffic: Does this meet homepage standards, or
will its audience find it on social?
@doristruong | #NISWAW
• We also consider overall traffic on an article. It’s
fairly normal for a highly read piece to remain on
the homepage for 24 hours but in different parts of
the page throughout the day.
• We try to consider the mix of stories currently on
the page. We aim for equal play between political
parties and favor news over features — however,
consumer interest stories (Does grilling meat
cause cancer?) do well.
• Breaking news will always trump any plans we
make for the day.
@doristruong | #NISWAW
A/B testing
• The Post receives
real-time numbers
when we use alternate
feature images or text
for the same article
on the homepage.
@doristruong | #NISWAW
The same headline
treatment is used
throughout (Germany
reduces Brazil to tears),
but one image clearly
outperforms the rest.
@doristruong | #NISWAW
Breaking-news alerts
• The Post drives traffic to the homepage by quickly
sending e-mail alerts (about four times the
number of subscribers receive our “national”
alerts vs.“local” alerts) as well as mobile push
alerts, which ping users with any version of the
app — including Apple Watch.
@doristruong | #NISWAW
Thank you (Dziękuję)
For more information: doris.truong@washpost.com
@doristruong | #NISWAW

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NISWAW Panel Debate 1 - Doris Truong

  • 1. @doristruong | #NISWAW Homepage strategies from the U.S. capital
  • 2. • The Washington Post recorded 53.5 million digital unique visitors in July 2015, up 36% from 2014. • 38 million mobile users (up 58%). • More than 19.4 million desktop users (up 5%). • 41% of total digital audience are millennials — a demographic with rising engagement (Post- branded outreach includes Snapchat). @doristruong | #NISWAW
  • 3. Homepage: 4 ‘zones’ • “In the News” cues a topic’s importance. Nieman Lab reported in December 2014 that 5-25% of site traffic comes from Google News. @doristruong | #NISWAW
  • 4. Top table • The big stories of the day (usually on the left). @doristruong | #NISWAW
  • 5. • A set of related stories takes over the entire top when there’s major news. @doristruong | #NISWAW
  • 6. • The “feature display,” usually on the right, can be used for a topic that isn’t hard news. @doristruong | #NISWAW
  • 7. Newswell (or stream) • This is a mix of news, opinion and features immediately under the top table. Each of the 8 to 10 items gets prominent headlines, thumbnail art and short descriptive blurbs. @doristruong | #NISWAW
  • 10. Downpage • Topic areas that require little human oversight. @doristruong | #NISWAW
  • 13. Analytics • The Post uses Chartbeat, including the heads-up display. @doristruong | #NISWAW
  • 14. • We regularly check the Chartbeat dashboard for the top 20 trending article pages as a guide, but that’s imperfect. @doristruong | #NISWAW
  • 15. What qualifies for washingtonpost.com? • We curate the homepage so it contains content that is within our wheelhouse. U.S. politics, yes. Fluffy kittens, no (usually). • We do consider when something gets sideways traffic: Does this meet homepage standards, or will its audience find it on social? @doristruong | #NISWAW
  • 16. • We also consider overall traffic on an article. It’s fairly normal for a highly read piece to remain on the homepage for 24 hours but in different parts of the page throughout the day. • We try to consider the mix of stories currently on the page. We aim for equal play between political parties and favor news over features — however, consumer interest stories (Does grilling meat cause cancer?) do well. • Breaking news will always trump any plans we make for the day. @doristruong | #NISWAW
  • 17. A/B testing • The Post receives real-time numbers when we use alternate feature images or text for the same article on the homepage. @doristruong | #NISWAW
  • 18. The same headline treatment is used throughout (Germany reduces Brazil to tears), but one image clearly outperforms the rest. @doristruong | #NISWAW
  • 19. Breaking-news alerts • The Post drives traffic to the homepage by quickly sending e-mail alerts (about four times the number of subscribers receive our “national” alerts vs.“local” alerts) as well as mobile push alerts, which ping users with any version of the app — including Apple Watch. @doristruong | #NISWAW
  • 20. Thank you (Dziękuję) For more information: doris.truong@washpost.com @doristruong | #NISWAW