Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Challenges, strategies and best practices in HR FGVcenn & Survey-Monkey.

721 views

Published on

Palestra: Desafios, Estratégias e Melhores Práticas de RH, ministrada pela Becky Cantieri, VP de RH da SurveyMonkey, em 20 de Agosto de 2013.

Published in: Business, Technology
  • Be the first to comment

Challenges, strategies and best practices in HR FGVcenn & Survey-Monkey.

  1. 1. Confidential Challenges, Strategies and Best Practices in HR Lessons from Silicon Valley Becky Cantieri, VP Human Resources SurveyMonkey August 2013
  2. 2. Confidential Culture isn’t an accident 2
  3. 3. Confidential Google 3
  4. 4. Confidential Facebook 4
  5. 5. Confidential Zynga 5
  6. 6. Confidential In Silicon Valley, we all work on it 6 • Money does matter • Hands-on approach is key • Employees want a voice • Employees must feel valued • Environment must be comfortable and positive
  7. 7. Confidential Does this approach resonate in Brazil? 7
  8. 8. Confidential Sent a survey! 8 • 500+ BR employed professionals • 50/50 male/female • 19-65 age range (avg age 34)
  9. 9. Confidential Snapshot: Average Opinions 2.7 1.9 2.4 2.8 2.8 2.5 3.7 3.8 2.8 3.2 fairsalary getrewards careergrowth getfeedback newpolicies oldpolicies comfortlevel overall positivity company cares get recognition money hands-on voice environment parenting “muito” “moderamente” “pouco” “extremamente”
  10. 10. Confidential Snapshot: Average Opinions 2.7 1.9 2.4 2.8 2.8 2.5 3.7 3.8 2.8 3.2 fairsalary getrewards careergrowth getfeedback newpolicies oldpolicies comfortlevel overall positivity company cares get recognition money hands-on voice environment parenting 1.9 “muito” “moderamente” “pouco” “extremamente”
  11. 11. Confidential Brazilians do not feel rewarded at work 11 • A majority (76%) of Brazilians feel slightly or not at all rewarded financially for their good work • Nearly 40% (39%) of Brazilians feel slightly or not at all recognized for their work
  12. 12. Confidential Surprising? 12 • 70% of Americans negative about their jobs • Only 30% of the 150,000 full and part- time workers surveyed honestly enjoyed their jobs and their bosses
  13. 13. Confidential 1 in 3 Brazilian professionals likely to quit in the next six months 19% 27% 18% 19% 17% Nada Pouco Moderamente Muito Extremamente • Monetary compensation • Having a good work environment • Feeling “taken care of” by the company
  14. 14. Confidential Worse under the age of 25 14 14% 23% 16% 28% 19% Nada Pouco Moderamente Muito Extremamente • Monetary compensation • Having a good work environment • Feeling “taken care of” by the company
  15. 15. Confidential In Silicon Valley, we all work on it 15 • Money does matter • Hands-on approach is key • Employees want a voice • Employees must feel valued • Environment must be comfortable and positive Culture Initiatives
  16. 16. Confidential Conversations at scale 16 • Employee engagement survey • Follow up survey on benefits
  17. 17. Confidential 20 core drivers of engagement 17 Driver Category Driver Direct Manager Quality • Accurately evaluates employee potential • Quality of informal feedback • Accurately evaluates employee performance • Clearly articulates organizational goals • Cares about employees • Creates clear work plans and timelines • Accepts responsibility for success and failures • Adapts to changing circumstances • Helps find solutions to problems • Open to new ideas • Inspires others • Encourages employee development Organizational Culture Traits • Internal communication • Future orientation • Culture of flexibility • Culture of innovation • Customer focus Day-to-Day Work Environment • Importance of projects to employee’’ personal development • Connection between work and organizational strategy Senior Executive Team Characteristics • Is open to new ideas
  18. 18. Confidential Top drivers of retention 18 • Organization promotes internal communication • HR and managers provide effective career advice to employees • Managers puts the right people in the right roles at the right times • Managers demonstrate a strong commitment to diversity • Employees understand the connection between their work and organizational strategy • Managers effectively adapt to changing circumstances • Managers possess necessary job skills • Managers encourage innovation • Understanding of how to complete work projects • Demonstrates honesty and integrity
  19. 19. Confidential Clear vision, strong managers and engaged employees 19
  20. 20. Confidential Three culture tips 20 • Be deliberate - Research the type of culture you want - Understand the culture you have - Dedicate the time to build • Consistently work on it - Measure it - Build top drivers - Nurture and reward supportive behaviors • Don’t become distracted
  21. 21. Confidential www.surveymonkey.com/brasilrh 21
  22. 22. Confidential facebook.com/surveymonkeybrasil twitter.com/surveymonkeybr 22 thank you! obrigado

×