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Challenges, strategies and best practices in HR FGVcenn & Survey-Monkey.
The document discusses HR challenges and strategies in Silicon Valley, emphasizing the importance of a positive work culture and employee engagement. A survey of Brazilian professionals reveals that many feel undervalued and unrecognized at work, with a significant portion considering leaving their jobs. Key factors for retention include effective communication, supportive management, and a connection between employees' roles and organizational goals.
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Challenges, strategies and best practices in HR FGVcenn & Survey-Monkey.
- 1. Confidential Challenges, Strategies and BestPractices in HR Lessons from Silicon Valley Becky Cantieri, VP Human Resources SurveyMonkey August 2013
- 2. Confidential Culture isn’t anaccident 2
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- 6. Confidential In Silicon Valley,we all work on it 6 • Money does matter • Hands-on approach is key • Employees want a voice • Employees must feel valued • Environment must be comfortable and positive
- 7. Confidential Does this approachresonate in Brazil? 7
- 8. Confidential Sent a survey! 8 •500+ BR employed professionals • 50/50 male/female • 19-65 age range (avg age 34)
- 9. Confidential Snapshot: Average Opinions 2.7 1.9 2.4 2.82.8 2.5 3.7 3.8 2.8 3.2 fairsalary getrewards careergrowth getfeedback newpolicies oldpolicies comfortlevel overall positivity company cares get recognition money hands-on voice environment parenting “muito” “moderamente” “pouco” “extremamente”
- 10. Confidential Snapshot: Average Opinions 2.7 1.9 2.4 2.82.8 2.5 3.7 3.8 2.8 3.2 fairsalary getrewards careergrowth getfeedback newpolicies oldpolicies comfortlevel overall positivity company cares get recognition money hands-on voice environment parenting 1.9 “muito” “moderamente” “pouco” “extremamente”
- 11. Confidential Brazilians do notfeel rewarded at work 11 • A majority (76%) of Brazilians feel slightly or not at all rewarded financially for their good work • Nearly 40% (39%) of Brazilians feel slightly or not at all recognized for their work
- 12. Confidential Surprising? 12 • 70% ofAmericans negative about their jobs • Only 30% of the 150,000 full and part- time workers surveyed honestly enjoyed their jobs and their bosses
- 13. Confidential 1 in 3Brazilian professionals likely to quit in the next six months 19% 27% 18% 19% 17% Nada Pouco Moderamente Muito Extremamente • Monetary compensation • Having a good work environment • Feeling “taken care of” by the company
- 14. Confidential Worse under theage of 25 14 14% 23% 16% 28% 19% Nada Pouco Moderamente Muito Extremamente • Monetary compensation • Having a good work environment • Feeling “taken care of” by the company
- 15. Confidential In Silicon Valley,we all work on it 15 • Money does matter • Hands-on approach is key • Employees want a voice • Employees must feel valued • Environment must be comfortable and positive Culture Initiatives
- 16. Confidential Conversations at scale 16 •Employee engagement survey • Follow up survey on benefits
- 17. Confidential 20 core driversof engagement 17 Driver Category Driver Direct Manager Quality • Accurately evaluates employee potential • Quality of informal feedback • Accurately evaluates employee performance • Clearly articulates organizational goals • Cares about employees • Creates clear work plans and timelines • Accepts responsibility for success and failures • Adapts to changing circumstances • Helps find solutions to problems • Open to new ideas • Inspires others • Encourages employee development Organizational Culture Traits • Internal communication • Future orientation • Culture of flexibility • Culture of innovation • Customer focus Day-to-Day Work Environment • Importance of projects to employee’’ personal development • Connection between work and organizational strategy Senior Executive Team Characteristics • Is open to new ideas
- 18. Confidential Top drivers ofretention 18 • Organization promotes internal communication • HR and managers provide effective career advice to employees • Managers puts the right people in the right roles at the right times • Managers demonstrate a strong commitment to diversity • Employees understand the connection between their work and organizational strategy • Managers effectively adapt to changing circumstances • Managers possess necessary job skills • Managers encourage innovation • Understanding of how to complete work projects • Demonstrates honesty and integrity
- 19. Confidential Clear vision, strongmanagers and engaged employees 19
- 20. Confidential Three culture tips 20 •Be deliberate - Research the type of culture you want - Understand the culture you have - Dedicate the time to build • Consistently work on it - Measure it - Build top drivers - Nurture and reward supportive behaviors • Don’t become distracted
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