Creating a Positive Work
Environment
Finish each day and be done with it.
You have done what you could; some blunders and absurdities
have crept in; forget them as soon as you can.
Tomorrow is a new day; you shall begin it serenely and with too
high a spirit to be encumbered with your old nonsense.
Ralph Waldo Emerson
What does a “negative” work environment look like?
What does a “positive” work environment look like?
Objectives
• Building Trust
• Positive Communication
• Setting Expectations and Needs
• Creative Ideas for Recognition and Rewards
• Building Team Work
• Finding Meaning in Your Work
• Accepting Responsibility
• Humor in the workplace
Building Trust
• Return all phone calls and emails
• Follow up, even if it’s with “I don’t know” or “I have to check into it.”
• Walk the talk
• Be honest and authentic
• Don’t gossip
• Ask yourself “what more can I do to build trust with my colleagues,
managers and family members?”
Positive Communication
• 80% of the words should be positive
• Seven Minute whining rule
• A positive communicator sounds like….
What can I learn from this situation
I can totally handle it
I need help
How can I help you
I want to understand, make sure I hear what you are saying.
• Mix up the way you communicate, some verbal, some email, some
text, some phone
Setting Expectations and Needs
• Be honest about what you can and cannot do
• Always set the bar as high as you possibly can
• Be a good planner
• Listen, listen, listen
Creative Ideas for Recognition and
Rewards
• Smile Teams (Pall Corp. Michigan)
• Ice Cream/Fruit and Veggie Socials
• Birthday and Anniversary Celebrations
• Ask employees what works
• Everyone is different…so, shake it up
• Please and Thank Yous go a long way
• Wall of praises
Building Team Work
• Every team member needs to:
Have a genuine interest in every team member
Be an empathetic team member
Feel free to express opinions and ideas
Find Meaning in Your Work
• Recognize that people want to know that their job matters
• Show value
• Understand how their work fits into the big picture
• Get involved in community activities
Accept Responsibility
• Be prepared for:
– The stressful days
– The negative people
– The mistakes
– The conflicts
– The disappointments
• The Benefits of professionalism
– Be organized – have respect for your workspace
– Have a positive thought for the day
Motivational Thought
Ben and Jerry’s has a “Graveyard” of all the
flavors that have “flopped”
How does this create a positive work environment?
Appropriate Not Appropriate
• The “fish” philosophy
– It engages people
– Makes them feel better
– It encourages them
• It is just plain “fun”
• Sarcasm
• Never put people down
Humor in the Workplace
Group Activity
With the one or two people next to you – share one idea you
have that you could start doing that would make your work
environment more positive.
WorkLife4You Resources
• Daily Needs Web Service
– Relationships Library
• On the Job Web Service
– Business Etiquette Library
– Working with Others Library
– Workplace Library
• Interactive Quizzes
Team vs. Individual Orientation
Test, Communication Skills Test,
Emotional IQ Test, Patience Test,
Anger Test
• Audio Tips and Podcasts
How to Shine at Work: Pathways to
Productivity
• On Demand Webinars
Building Better Relationships
Through Effective Communication,
Understanding and Communicating
with a Multigenerational Workforce,
Diversity in the Workplace
• WorkLife4You Guides
Communication Skills for Healthy
Relationships, Conflict Resolution,
Dealing with Difficult People, Tips
for a Healthy Marriage, Business
Etiquette
• Related Web Sites
• HTML Articles
WorkLife4You web site
www.WorkLife4You.com
1717
Let WorkLife4You
Make Your Life a Little Easier!
Contact WorkLife4You 24/7:
1-877-WL4-NOAA (1-877-954-6622)
(TTY 800-873-1322)
http://www.worklife4you.com
Look for the “Already a member?” box
— Not a member yet? Follow the
“Register” link and enter
Registration Code: NOAA
Positive work environment

Positive work environment

  • 1.
    Creating a PositiveWork Environment
  • 2.
    Finish each dayand be done with it. You have done what you could; some blunders and absurdities have crept in; forget them as soon as you can. Tomorrow is a new day; you shall begin it serenely and with too high a spirit to be encumbered with your old nonsense. Ralph Waldo Emerson
  • 3.
    What does a“negative” work environment look like?
  • 4.
    What does a“positive” work environment look like?
  • 5.
    Objectives • Building Trust •Positive Communication • Setting Expectations and Needs • Creative Ideas for Recognition and Rewards • Building Team Work • Finding Meaning in Your Work • Accepting Responsibility • Humor in the workplace
  • 6.
    Building Trust • Returnall phone calls and emails • Follow up, even if it’s with “I don’t know” or “I have to check into it.” • Walk the talk • Be honest and authentic • Don’t gossip • Ask yourself “what more can I do to build trust with my colleagues, managers and family members?”
  • 7.
    Positive Communication • 80%of the words should be positive • Seven Minute whining rule • A positive communicator sounds like…. What can I learn from this situation I can totally handle it I need help How can I help you I want to understand, make sure I hear what you are saying. • Mix up the way you communicate, some verbal, some email, some text, some phone
  • 8.
    Setting Expectations andNeeds • Be honest about what you can and cannot do • Always set the bar as high as you possibly can • Be a good planner • Listen, listen, listen
  • 9.
    Creative Ideas forRecognition and Rewards • Smile Teams (Pall Corp. Michigan) • Ice Cream/Fruit and Veggie Socials • Birthday and Anniversary Celebrations • Ask employees what works • Everyone is different…so, shake it up • Please and Thank Yous go a long way • Wall of praises
  • 10.
    Building Team Work •Every team member needs to: Have a genuine interest in every team member Be an empathetic team member Feel free to express opinions and ideas
  • 11.
    Find Meaning inYour Work • Recognize that people want to know that their job matters • Show value • Understand how their work fits into the big picture • Get involved in community activities
  • 12.
    Accept Responsibility • Beprepared for: – The stressful days – The negative people – The mistakes – The conflicts – The disappointments • The Benefits of professionalism – Be organized – have respect for your workspace – Have a positive thought for the day
  • 13.
    Motivational Thought Ben andJerry’s has a “Graveyard” of all the flavors that have “flopped” How does this create a positive work environment?
  • 14.
    Appropriate Not Appropriate •The “fish” philosophy – It engages people – Makes them feel better – It encourages them • It is just plain “fun” • Sarcasm • Never put people down Humor in the Workplace
  • 15.
    Group Activity With theone or two people next to you – share one idea you have that you could start doing that would make your work environment more positive.
  • 16.
    WorkLife4You Resources • DailyNeeds Web Service – Relationships Library • On the Job Web Service – Business Etiquette Library – Working with Others Library – Workplace Library • Interactive Quizzes Team vs. Individual Orientation Test, Communication Skills Test, Emotional IQ Test, Patience Test, Anger Test • Audio Tips and Podcasts How to Shine at Work: Pathways to Productivity • On Demand Webinars Building Better Relationships Through Effective Communication, Understanding and Communicating with a Multigenerational Workforce, Diversity in the Workplace • WorkLife4You Guides Communication Skills for Healthy Relationships, Conflict Resolution, Dealing with Difficult People, Tips for a Healthy Marriage, Business Etiquette • Related Web Sites • HTML Articles WorkLife4You web site www.WorkLife4You.com
  • 17.
    1717 Let WorkLife4You Make YourLife a Little Easier! Contact WorkLife4You 24/7: 1-877-WL4-NOAA (1-877-954-6622) (TTY 800-873-1322) http://www.worklife4you.com Look for the “Already a member?” box — Not a member yet? Follow the “Register” link and enter Registration Code: NOAA