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INTERVIEWING
readysetpresent.com
2
Program Objectives
Interviewing
readysetpresent.com
Pre-interview.
Job Description.
Interview Format.
Interview.
Question Preparation.
Post-interview.
Decisions.
Learn about:
3
Pre-interview Objectives
Interviewing
readysetpresent.com
Job Descriptions
Design job descriptions that identify the
qualifications a person needs to do a particular
job.
Utilize the job description as a basis for a
structured interview guide.
Use pre-interview planning formats on which
to do your recruitment “homework.”
4
Interview Objectives
Interviewing
readysetpresent.com
Screen candidates through effective evaluation of
their resumés or job applications.
Identify the tools that are useful in conducting
an interview effectively.
Interview effectively by listening more and talking
less, and by asking useful, legally appropriate
questions.
Interview Format, Screening and Listening
5
Post-interview Objectives
Interviewing
readysetpresent.com
Make sound hiring decisions based
on specific job criteria.
Final Decisions
STEP 3
STEP 2
11
A Four Point Process
readysetpresent.com
STEP 1
STEP 4
GATHER
ANALYZE
DECIDE
ACT
Interviewing
14
Interactions Between Interviewer & Interviewee
readysetpresent.com
What happens between the interviewee
and interviewer tends to have a greater
influence on the outcomes of the interview
than do the actual job requirements.
Interviewing
26
What is a Job Description?
readysetpresent.com
A job description is a written
statement that describes the main
objective of a job, its essential and
nonessential functions, job
qualifications, and other information
about the job.
Interviewing
33
Preparation
Interviewing
readysetpresent.com
Choose a SETTING with little
distraction.
Explain the PURPOSE of the
interview.
Explain the FORMAT of the
interview.
Indicate the LENGTH of the
interview.
Ask the interviewee if they
have any QUESTIONS.
Probe the resumé
information. Ask:
“What steps do you
take at ABC
Manufacturing to
conduct a needs
analysis?”
Use resumé
information to probe
the person’s
background: “It
seems you achieved
a lot on your own at
ABC.”
“Which do you prefer: to
work alone or under
close supervision?”
36
Probing the Resumé
Interviewing
readysetpresent.com
39
Types of Interviews
(1 of 9)
Interviewing
readysetpresent.com
Selection Interview:
An interview for
selecting an applicant
based on predicted job
success.
Appraisal Interview:
An interview for
discussing
performance after a
performance
appraisal.
Exit:
An interview for
discussing the reasons
for removal (mutual or
otherwise) from an
organization.
Adapted
From: “Interviewing
Candidates” by Prentice Hall
40
Types of Interviews
(2 of 9)
Interviewing
readysetpresent.com
Unstructured Interview:
An interview that is
conversational and
unplanned.
Structured Interview:
An interview that follows a
plan and sequence for
questions.
Adapted
From: “Interviewing
Candidates” by Prentice Hall
50
Interview Ideas
(2 of 2)
Interviewing
readysetpresent.com
Questions
Behaviors
Opinions
Values
Feelings
Knowledge
Sensory Experience
Background/Demographics
Behaviors 1
Opinions 2
Values 3
Feelings 4
Knowledge 5
Sensory Experience 6
Background/Demographics 7
62
Seven Types of Questions
Interviewing
readysetpresent.com
63
Sequence of Questions
(1 of 2)
Interviewing
readysetpresent.com
Get the respondents
involved with the
interview as soon as
possible.
Before asking about
controversial matters,
ask about facts.
Intersperse fact-based
questions throughout
interview.
86
Observable vs. Unobservable
Interviewing
readysetpresent.com
Reason for choosing “our organization”
General career aspirations
Interests and hobbies
Ability to appraise own strengths and weaknesses
Missing information
Physical appearances
Verbal facility
Observable
90
Don’t Prime the Pump
Interviewing
readysetpresent.com
Describe the job in detail at the
outset, and you’ll meet the “perfect”
candidate – one who tailors his or
her image to
your specifications.
93
Biased Remarks
Interviewing
readysetpresent.com
“We’ve never had a
black person work
here.”
“Women tend to be
absent more than
men.”
“We really need new,
young blood.”
Comments designed to discourage working at the organization, such as:
103
Don’t Skimp
Interviewing
readysetpresent.com
If the candidate is worth
your time, spend the
time generously.
Engage in small talk to
get to know the
candidate better and
to put them at ease.
Allow time for the
candidate to ask
questions, and answer
them.
Ask questions of your
own.
Learn to identify some of the
common pitfalls encountered in
recruitment interviewing and to
avoid stumbling into these
situations.
121
Interviews as Appraisals:
Interviewing
readysetpresent.com
129
The Team
(6 of 8)
Interviewing
readysetpresent.com
At this point the team
has all the data,
questions, and
scenarios written and
ranked.
The team will now
develop a time
schedule, an outline,
and any additional
forms needed to
enable the interview
process to run
smoothly and
efficiently.
The team will also
need to debrief the
candidates.
136
The Power Interview
(4 of 7)
Interviewing
readysetpresent.com
4
Are there any unique qualities the candidate
needs to display or particular background
experience that you think would help them be
successful in this role?
If so, please elaborate.
137
The Power Interview
(5 of 7)
Interviewing
readysetpresent.com
5
What, in your estimation, are the three or four
critical problems or needs that this leader
needs to address in the short run?
162
22 Steps to Success
(21 of 22)
Interviewing
readysetpresent.com
21
We bring our winning candidate
on board with broad support
behind his or her candidacy.
We begin our relationship on the
best possible terms, with reason to
expect it to grow and prosper to
our mutual benefit.
FOR MORE INFORMATION
VISIT US ON
.com

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Interviewing Skills (Comprehensive) PowerPoint Presentation 156 slides with 3 diagrams/charts and 22 high resolution photographs Participant Handout and Interviewing Glossary with 78 terms

  • 2. 2 Program Objectives Interviewing readysetpresent.com Pre-interview. Job Description. Interview Format. Interview. Question Preparation. Post-interview. Decisions. Learn about:
  • 3. 3 Pre-interview Objectives Interviewing readysetpresent.com Job Descriptions Design job descriptions that identify the qualifications a person needs to do a particular job. Utilize the job description as a basis for a structured interview guide. Use pre-interview planning formats on which to do your recruitment “homework.”
  • 4. 4 Interview Objectives Interviewing readysetpresent.com Screen candidates through effective evaluation of their resumés or job applications. Identify the tools that are useful in conducting an interview effectively. Interview effectively by listening more and talking less, and by asking useful, legally appropriate questions. Interview Format, Screening and Listening
  • 5. 5 Post-interview Objectives Interviewing readysetpresent.com Make sound hiring decisions based on specific job criteria. Final Decisions
  • 6. STEP 3 STEP 2 11 A Four Point Process readysetpresent.com STEP 1 STEP 4 GATHER ANALYZE DECIDE ACT Interviewing
  • 7. 14 Interactions Between Interviewer & Interviewee readysetpresent.com What happens between the interviewee and interviewer tends to have a greater influence on the outcomes of the interview than do the actual job requirements. Interviewing
  • 8. 26 What is a Job Description? readysetpresent.com A job description is a written statement that describes the main objective of a job, its essential and nonessential functions, job qualifications, and other information about the job. Interviewing
  • 9. 33 Preparation Interviewing readysetpresent.com Choose a SETTING with little distraction. Explain the PURPOSE of the interview. Explain the FORMAT of the interview. Indicate the LENGTH of the interview. Ask the interviewee if they have any QUESTIONS.
  • 10. Probe the resumé information. Ask: “What steps do you take at ABC Manufacturing to conduct a needs analysis?” Use resumé information to probe the person’s background: “It seems you achieved a lot on your own at ABC.” “Which do you prefer: to work alone or under close supervision?” 36 Probing the Resumé Interviewing readysetpresent.com
  • 11. 39 Types of Interviews (1 of 9) Interviewing readysetpresent.com Selection Interview: An interview for selecting an applicant based on predicted job success. Appraisal Interview: An interview for discussing performance after a performance appraisal. Exit: An interview for discussing the reasons for removal (mutual or otherwise) from an organization. Adapted From: “Interviewing Candidates” by Prentice Hall
  • 12. 40 Types of Interviews (2 of 9) Interviewing readysetpresent.com Unstructured Interview: An interview that is conversational and unplanned. Structured Interview: An interview that follows a plan and sequence for questions. Adapted From: “Interviewing Candidates” by Prentice Hall
  • 13. 50 Interview Ideas (2 of 2) Interviewing readysetpresent.com Questions Behaviors Opinions Values Feelings Knowledge Sensory Experience Background/Demographics
  • 14. Behaviors 1 Opinions 2 Values 3 Feelings 4 Knowledge 5 Sensory Experience 6 Background/Demographics 7 62 Seven Types of Questions Interviewing readysetpresent.com
  • 15. 63 Sequence of Questions (1 of 2) Interviewing readysetpresent.com Get the respondents involved with the interview as soon as possible. Before asking about controversial matters, ask about facts. Intersperse fact-based questions throughout interview.
  • 16. 86 Observable vs. Unobservable Interviewing readysetpresent.com Reason for choosing “our organization” General career aspirations Interests and hobbies Ability to appraise own strengths and weaknesses Missing information Physical appearances Verbal facility Observable
  • 17. 90 Don’t Prime the Pump Interviewing readysetpresent.com Describe the job in detail at the outset, and you’ll meet the “perfect” candidate – one who tailors his or her image to your specifications.
  • 18. 93 Biased Remarks Interviewing readysetpresent.com “We’ve never had a black person work here.” “Women tend to be absent more than men.” “We really need new, young blood.” Comments designed to discourage working at the organization, such as:
  • 19. 103 Don’t Skimp Interviewing readysetpresent.com If the candidate is worth your time, spend the time generously. Engage in small talk to get to know the candidate better and to put them at ease. Allow time for the candidate to ask questions, and answer them. Ask questions of your own.
  • 20. Learn to identify some of the common pitfalls encountered in recruitment interviewing and to avoid stumbling into these situations. 121 Interviews as Appraisals: Interviewing readysetpresent.com
  • 21. 129 The Team (6 of 8) Interviewing readysetpresent.com At this point the team has all the data, questions, and scenarios written and ranked. The team will now develop a time schedule, an outline, and any additional forms needed to enable the interview process to run smoothly and efficiently. The team will also need to debrief the candidates.
  • 22. 136 The Power Interview (4 of 7) Interviewing readysetpresent.com 4 Are there any unique qualities the candidate needs to display or particular background experience that you think would help them be successful in this role? If so, please elaborate.
  • 23. 137 The Power Interview (5 of 7) Interviewing readysetpresent.com 5 What, in your estimation, are the three or four critical problems or needs that this leader needs to address in the short run?
  • 24. 162 22 Steps to Success (21 of 22) Interviewing readysetpresent.com 21 We bring our winning candidate on board with broad support behind his or her candidacy. We begin our relationship on the best possible terms, with reason to expect it to grow and prosper to our mutual benefit.