This letter concerns two annuities held by Rajesh Rampal with LIC of India. The letter provides details of the annuity policies and numbers. It mentions that documents such as a bank mandate, existence certificate, and cancelled cheque were sent previously by registered post but the records have not been updated. The letter requests that the date of birth on file be corrected to 13 October 1955 and for the documents to be processed to update both annuities in a timely manner. It expresses frustration with the outdated systems and lack of customer service at LIC.