1. HOW THE NSE WORKS
BROKERS ARE PART OF NSE
HAS NSE EVER DONE A KNOW YOUR BROKER EXERCISE
I see Governmentshavinga more active role,in both promoting developmentandprotectingthe poor. Economic
theory and historical experience provide guidance onwhat governmentneedsto do. While marketsare at the centre
of any successful economy,governmenthas to create a climate that allowsbusinessto thrive and create jobs. It has
to construct physical and institutional infrastructure –laws ensuringfor instance,a soundbanking system and
securitiesmarketsin which investorscan have confidence that they are not beingcheated.
MAKING GLOBALIZATION WORK by JosephE. Stiglitz(Nobel laureate) ISBN978-0-14102-496-7
Above premise is the guideline on which this chapter is based.
I have beendealingwith NSE through my Broker VivekFinancial Focus Limitedsince many years and had no cause for
any complaint. I was aghast to see one day that I was charged Rs 200 per Unit brokerage when the settledrate was Rs
50 per lot. Thus I was charged Rs 8,000 as Brokerage on a deal of Rs 9,640. VOW!!!Correct amount shouldhave been
Rs 50.
WhenI complainedto the CEO VivekKakar I was told ‘I am out of station and the 2IC is on leave and will look intothe
matter on return.’ I was latertold it was a computer software problem and Synergyof Chennai who suppliesthe
software isresponsible forthis lapse.This was upheldby another NSE memberSh. Rakesh Jain. I am not able to
understandhow the NSE allows its Brokers to buy sub-standard programmes from such software suppliersand
whetherit exercisesanycontrol over its Brokers or has it giventhem a license to lootthe people ofIndia. Rakesh Jain
Chairman FSL TechnologiesLtd. Is a friendof mine and he suggestedthat I do not file a formal complaintwith NSE
Regulatory ChiefDr. Narasimhan, Hence the lettershown belowthough draftedhas not beenfiledwithNSE
Regulatory Head Dr Narsimhan.
Both the Broker Notes on the same transaction are given below.Marked I is the one that is wrong and II the Corrected
one.
However the following questions remain unanswered.
1. How could this ever happen?
2. Are no controls built in the software to limit maximum brokerage to say 2% or maybe even
3% -In this case Brokerage is in excess of 80% of the transaction values!
3. Do Brokers just blindly send Broker Notes and debit clients accounts without any check?
4. When an issue is raised by a client only then action is taken and his queries remain
unanswered till date. This transaction could very well have been overlooked but for the alacrity of
the client.
5. Is Synergy an approved vendor of NSE since it provides software to NSE Members and
thus in a way to NSE who are the Principals. It is quite alarming since a Principal can also be held
responsible for the acts of his agents hence NSE has to take appropriate action.
6. This stand by both members of NSE (Vivek Financial Focus Ltd and Rakesh Jain) that the
man/Institution responsible for this fiasco is Sanjay Kumar of Synergy -the software supplier -is this
tenable?
7. Fine. I buy that argument. Have VFFL and Rakesh Jain brought this to the notice of
Synergy and has corrective action been taken in the software since 5th October 2016 or they have
not bothered to inform Synergy -IF NOTThen a lot has to be answered by both NSE Members.
8. The Indian Financial Sector has an extremely bad reputation of frauds and millions of
Investors have suffered with no action ever on the wrong doers. I do plan to write a book on all
these fiascos and even the current Monetary Policy changes of recent days.
2. 9. If NSE does a KYC through its brokers it is high time it did a KYB of all its Brokers by
sending letters to clients and asking them about any wrong doings on part of the Broker and rating
them too through questionnaire forms and publishing such results on its web site. Public can choose
the ones who are rated best by clients.
10. A regular audit of Brokers systems which encompasses feedback from clients needs to be
introduced to check any wrongdoings.
I
4. Rajesh Rampal
Chartered Accountant, Author and Military Historian
57 Vaishali Pitampura, Delhi 110034
rampalrajesh@hotmail.com
9013975711 &9718550213
Dr . V. R. Narasimhan
Chief Regulatory Officer
NSE
Mumbai
Dear Dr. Narasimhan,
I am writing to you after several months though I was advised to do so by my dear friend Sh. Ravi Narain many
months ago. It has been a very trying and painful step for me to write this letter and I hope you shall give it the
importance the matter deserves as the reputation of NSE is based on it.
I had a very trying time in year 2014 dealing with SEBI, MOCA, CLB, ROC's, and also MOF MOH and the
PMO etc. and observed that none of these Institutions ever took any action on complaints reported and this
action has been very aptly described by Prof. Joseph Stiglitz in his book THE PRICE OF INEQUALITIES
(Page 59) that of “REGULATORY CAPTURE”. The Institutions refuse to sort any issue hiding behind
one excuse or the other and the poor Investor is the one who suffers. I thus have a bias before I write this
letter that nothing will happen but it is my sacred duty to report what has happened and is bound to happen
again.
The facts of the case are given below
Facts
Rajesh deals with VFFL Ltd since many years and had implicit faith in them and their dealings. He never ever
checked Broker Notes or even Statement of Account received from VFFL due to this faith as these transactions
are considered ubermai fidai -contracts of utmost good faith.
People say no hanky panky is possible on NSE nowadays even NSE so claims.
On October 1 Rajesh checked the Broker Note for the first time and was surprised to see a broker debit note
with Bank Nifty 19300 PE purchased at 241 for 40 (one lot) and the Brokerage charged was Rs 200 per unit and
Rs 17640 debited to his account instead of Rs 9690. Both Broker Notes are attached.
Thus Rs 8000 were excess charged from Rajesh as brokerage. Although the correction has taken place but the
faith in the Broker Community and NSE stands shattered by the client i.e. Rajesh who also is a social activist.
He considers it his sacred duty to inform NSE, SEBI and even clients how they can be taken for a ride and the
blame very conveniently falls on the software chap. Many excuses were given by Ashok Kakar but none were
acceptable to Rajesh as you run a business with a guarantee that you are dealing with an approved NSE
Broker. Ashok jee ridiculed him no end with comments like ma main chall mar doonga and why dont you
write a book on morals etc., Quality of man power etc.- Well if you cannot meet NSE standards answer is
obvious and said it is your transaction you deal with it. This right to protest is for every citizen and to protect
the other investors. There is No quid pro Quo or harassment as Ashok alleges. Rajesh will raise this issue even
if this entry is reversed. It is not harassment as alleged but a social service.
Rajesh wishes to get a certificate that all amounts charged to him previously are within limits and no excess is
charged. Vivek kakar has already promised that - please see correspondence below.
5. Rajesh wants the sum debited to his account to be charged to the man guilty of this and the transaction
reversed but Ashok says NO it is your transaction you deal with it. Vivek Kakar has promised to look into the
feasibility of debiting this sum to the guilty, Ashok says he will respond by Saturday but the transaction has to
be squared by 6th October. Rajesh feels sick and does not wish to operate any more -simple but here also he
meets ridicule from Ashok. Once a glass breaks it can never be mended. Faith in NSE or its Brokers is shattered
- they cannot provide a fool proof system.
However if Rakesh Jain over rules Rajesh He will abide by his decision in Toto Finally. Rakesh Jain has absolute
powers
Finally it was decided that Rakesh Jain will decide the matter.
==========================
The decision given by Mr. Rakesh Jain is acceptable to the undersigned.
However the following questions remain unanswered.
1. How could this ever happen?
2. Are no controls built in the software to limit maximum brokerage to say 2% or maybe even 3% -
In this case Brokerage is in excess of 80% of the transaction values!
3. Do Brokers just blindly send Broker Notes and debit clients accounts without any check?
4. When an issue is raised by a client only then action is taken and his queries remain unanswered
till date. This transaction could very well have been overlooked but for the alacrity of the client.
5. Is Synergy an approved vendor of NSE since it provides software to NSE Members and thus in a
way to NSE who are the Principals. It is quite alarming since a Principal can also be held
responsible for the acts of his agents hence NSE has to take appropriate action.
6. This stand by both members of NSE (Vivek Financial Focus Ltd and Rakesh Jain) that the
man/Institution responsible for this fiasco is Sanjay Kumar of Synergy -the software supplier -is
this tenable?
7. Fine. I buy that argument. Have VFFL and Rakesh Jain brought this to the notice of Synergy and
has corrective action been taken in the software since 5th October 2016 or they have not
bothered to inform Synergy -IF NOT Then a lot has to be answered by both NSE Members.
8. The Indian Financial Sector has an extremely bad reputation of frauds and millions of Investors
have suffered with no action ever on the wrong doers. I do plan to write a book on all these
fiascos and even the current Monetary Policy changes of recent days.
9. If NSE does a KYC through its brokers it is high time it did a KYB of all its Brokers by sending
letters to clients and asking them about any wrong doings on part of the Broker and rating
them too through questionnaire forms and publishing such results on its web site. Public can
choose the ones who are rated best by clients.
10. A regular audit of Brokers systems which encompasses feedback from clients needs to be
introduced to check any wrongdoings.
I hope against hope to get an answer to all my queries and any more that arise in future.
With warm wishes
Yours Sincerely,
Rajesh Rampal
6. Correspondence in the matter
Chairman saheb,
You are very cleveryou promisedwe shall meetafter the 16th and you neverspecifiedthe monthor year but I
thought you meant the 15th November2016 and today a full month has passedand I have heard nothingfrom you.
You seemto think everythingwill die itsnatural death withtime -sorry you are mistaken.
best regards
Rajesh Rampal
From: RajeshRampal <rampalrajesh@hotmail.com>
Sent: Sunday,November6,2016 7:03 AM
To: chairman@fsltechnologies.com
Subject:Re: Hukumnahi pyar
Dear Rakesh,
Sure - but reporting toNSE does not mean going backon the understanding at all as I made it amply clear in
my NOTE that there is no Quid pro quo and report I will irrespective of the judgement. I just cannot live with
the idea of letting loose an aberration in NSE systems (and NSE here means its arms i.e its agents too as
well) who are out to rob poor people of their hard earned money and blaming it on some poor fellow called
Synergy - there are just no controls.
Anyway let us discuss on your return.
best regards
Rajesh
From: rakeshk jain<chairman@fsltechnologies.com>
Sent: Saturday,November5,2016 1:13 PM
To: 'RajeshRampal'
Subject:RE: Hukumnahi pyar
Dear Rajesh,
7. Thanks for consideringmysuggestion.Now taking this issue withNSE will only mean that we are going back on the
understanding.As far as writingthe book is concerned, it is a great idea.In fact I am travellingfrom Monday and will
be back on 16th
. letus meet and we will discussthese thingsmore.
Looking forward to meetingyou
Rakesh
From: Rajesh Rampal [mailto:rampalrajesh@hotmail.com]
Sent: Saturday, November 05, 2016 12:41 PM
To: chairman@fsltechnologies.com
Subject: Hukum
Sir app ka hukum sar ankhon par.
I have got my balance back from Ashok Kakar and I do not have any urge to deal with him anymore.
But I cannot digest Synergy fault even with a bottle of Hajmola - not me -there is something more to it than
meets the eye. I had in fact also discussed this issue earlier with a man who is on the BOARD of NSE for last
25 years or so and I know him for last 56 years -he recommended I write to a guy called Narsimhan in NSE
with a copy to him.
I am caught at the moment between the option of writing or not but one thing is sure - I have to write a
book titled THE INDIAN FINANCIAL SECTOR - THE DEEP ROT WITHIN. In fact I have lost millions through this
sector and I strongly feel I must take some part in setting things right with the Financial intermediaries who
have robbed Billions from millions of Indians and the GOI SEBI NSE CLB ROC MOCA.......have been mute
spectators so far - I fought a battle with them in 2014 and got my money back but not anybody else.
Any views or guidance in this matter will be highly appreciated.
Best regards
Rajesh Rampal
From: RajeshRampal <rampalrajesh@hotmail.com>
Sent: Sunday,November6,2016 7:03 AM
8. To: chairman@fsltechnologies.com
Subject:Re: Hukumnahi pyar
Dear Rakesh,
Sure - but reporting to NSE does not mean going back on the understanding at all as I made it amply clear in
my NOTE that there is no Quid pro quo and report I will irrespective of the judgement. I just cannot live with
the idea of letting loose an aberration in NSE systems (and NSE here means its arms i.e its agents too as well)
who are out to rob poor people of their hard earned money and blaming it on some poor fellow called Synergy
- there are just no controls.
Anyway let us discuss on your return.
best regards
Rajesh
From: rakeshk jain<chairman@fsltechnologies.com>
Sent: Saturday,November5,2016 1:13 PM
To: 'RajeshRampal'
Subject:RE: Hukumnahi pyar
Dear Rajesh,
Thanksfor consideringmysuggestion.Nowtakingthisissue withNSEwillonlymeanthatwe are goingback on the
understanding.Asfaraswritingthe bookisconcerned, itis a great idea.Infact I am travellingfromMondayandwill be
back on 16th
. letus meetandwe will discussthese thingsmore.
Lookingforwardto meetingyou
Rakesh
From: Rajesh Rampal [mailto:rampalrajesh@hotmail.com]
Sent: Saturday, November 05, 2016 12:41 PM
9. To: chairman@fsltechnologies.com
Subject: Hukum
Sir app ka hukum sar ankhon par.
I have got my balance back from Ashok Kakar and I do not have any urge to deal with him anymore.
But I cannot digest Synergy fault even with a bottle of Hajmola - not me -there is something more to it than
meets the eye. I had in fact also discussed this issue earlier with a man who is on the BOARD of NSE for last 25
years or so and I know him for last 56 years -he recommended I write to a guy called Narsimhan in NSE with a
copy to him.
I am caught at the moment between the option of writing or not but one thing is sure - I have to write a book
titled THE INDIAN FINANCIAL SECTOR - THE DEEP ROT WITHIN. In fact I have lost millions through this sector
and I strongly feel I must take some part in setting things right with the Financial intermediaries who have
robbed Billions from millions of Indians and the GOI SEBI NSE CLB ROC MOCA.......have been mute spectators
so far - I fought a battle with them in 2014 and got my money back but not anybody else.
Any views or guidance in this matter will be highly appreciated.
Best regards
Rajesh Rampal
From: AshokKakar <ashokkakar60@gmail.com>
Sent: Wednesday,October5,2016 3:19 PM
To: RajeshRampal
Subject:Re: Arbitration
?
Sent from my iPhone
On 05-Oct-2016, at 2:22 PM, Rajesh Rampal <rampalrajesh@hotmail.com> wrote:
Dear Rakesh,
Accepted. As I said I shall abide by your judgement.
I had full faith in your wisdom. I have no issues with it or even if Ashok has a different view with that as well.
Matter ends with VFFL and me.
10. Rakesh - My sincerest apologies for having made you a part of this -It was never my idea I just got
dragged in to end an argument.
With great esteem and regards.
Rajesh Rampal
From: rakeshk jain<chairman@fsltechnologies.com>
Sent: Wednesday,October5,2016 1:57 PM
To: 'RajeshRampal';Ashokkakar60@gmail.com
Subject:RE: Arbitration
October 5, 2016
Dear Rajesh,
I have gone throughthe mail and have understoodthe matterfromMr. SanjayKumar,ownerof SynergySoftware,who
isa goodfriendof mine aswell ashave providedsoftware toourcompanyalso.I have understoodfromhimthatthis
error hashappenedbecause of some processingissues.However,Idoappreciate youranguishandfindmyself in
difficultpositiontosayanythingspecific.However,thereisnopointinescalatinganymatterandwouldsuggestthatthe
total lossof the contract shouldbe split50:50 betweenyouandAshokji (thisisjustmyview fora settlement),however
youare opento decide thisamongyourself.
Withbestwishes,
RakeshK.Jain
From: Rajesh Rampal [mailto:rampalrajesh@hotmail.com]
Sent: Tuesday, October 04, 2016 5:38 PM
To: chairman@fsltechnologies.com; Ashokkakar60@gmail.com
Subject: Arbitration
Facts
Rajesh deals with VFFL Ltd since many years and had implicit faith in them and their dealings. He never ever
checked Broker Notes or even Statement of Account received from VFFL due to this faith as these transactions
are considered ubermai fidai -contracts of utmost good faith.
People say no hanky panky is possible on NSE nowadays even NSE so claims.
On October 1 Rajesh checked the Broker Note for the first time and was surprised to see a broker debit note
with Bank Nifty 19300 PE purchased at 241 for 40 (one lot) and the Brokerage charged was Rs 200 per unit and
Rs 17640 debited to his account instead of Rs 9690. Both Broker Notes are attached.
Thus Rs 8000 were excess charged from Rajesh as brokerage. Although the correction has taken place but the
faith in the Broker Community and NSE stands shattered by the client i.e Rajesh who also is a social activist. He
considers it his sacred duty to inform NSE, SEBI and even clients how they can be taken for a ride and the
blame very conveniently falls on the software chap. Many excuses were given by Ashok Kakar but none were
acceptable to Rajesh as you run a business with a guarantee that you are dealing with an approved NSE
Broker. Ashok jee ridiculed him no end with comments like ma main chall mar doonga and why dont you
write a book on morals etc., Quality of man power etc.- Well if you cannot meet NSE standards answer is
obvious and said it is your transaction you deal with it. This right to protest is for every citizen and to protect
11. the other investors. There is No quid pro Quo or harassment as Ashok alleges. Rajesh will raise this issue even
if this entry is reversed. It is not harassment as alleged but a social service.
Rajesh wishes to get a certificate that all amounts charged to him previously are within limits and no excess is
charged. Vivek kakar has already promised that - please see correspondence below.
Rajesh wants the sum debited to his account to be charged to the man guilty of this and the transaction
reversed but Ashok says NO it is your transaction you deal with it. Vivek Kakar has promised to look into the
feasibilty of debiting this sum to the guilty, Ashok says he will respond by Saturday but the transaction ha to
be squared by 6th October.. Rajesh feels sick and does not wish to operate any more -simple but here also he
meets ridicule from Ashok. Once a glass breaks it can never be mended. Faith in NSE or its Brokers is
shattered - they cannot provide a fool proof system.
However if Rakesh Jain over rules Rajesh He will abide by his decision in toto Finally. Rakesh Jain has absolute
powers
Finally it was decided that Rakesh Jain will decide the matter. Correspondence appears below
CORRESPINDENCE Read Bottom UP.
From: RajeshRampal <rampalrajesh@hotmail.com>
Sent: Monday,October3, 2016 11:53 AM
To: VivekKakar
Subject:Re: Fw:CommonContract Note#Key:[213626]
I do not speak to anybody on the phone these days -SIMPLE. Unfortunately it started yesterday only with two
misunderstandings with two other people.
Your soft ware guy does not even know his basics - he needs to be hanged by the nearest pole. When you
have one parameter that depends upon another like brokerage you immediately put a cap on it too in the
programme -brokerage shall never exceed say 2% of basic price of the transaction. These are in our
terminology Controls in Software -we do it in Financial loans as well.
If you give me a Broker Note you admit you made a mistake or shall we say blunder - best is to cancel such a
note. Just debit the whole transaction to the guilty man. I have had such experiences with HDFC Bank, LIC, SBI,
and all of them sent apologies and rectified their systems and you are most welcome to come and see the
corrspondence - I just finished dealing with SEBI, MOCA, DELHI POLICE -Economic Offences Wing, CLB, ROC......
and won -never went to court - I fight my battles my own way.
I am a maverick -give me time to come around - I may also talk to Ashok Kakkar.
My Dad was a Botanist and he always said - A Tree and a man's reputation take a 100 years to build and
only one minute to destroy.
From: VivekKakar<vivek@vivekfinancial.com>
Sent: Monday,October3, 2016 11:26 AM
To: 'RajeshRampal'
Subject:RE: Fw:CommonContract Note#Key:[213626]
12. but in the Transaction I mention the Brokerage charged is Rs 200 per 40 units of Bank Nifty that is Rs 8,000 -
DO YOU UNDERSTAND THAT. Please see attached Broker Note you sent me.
Please do not speak to me -but write to ME and it would be BEST if you were to delete this Broker Note and
charge the LOSSES and also Rs 8000 to your people who do this kind of work. I am not interested in knowing
HOW and WHY -that is your Biz.
I got yourpointabout Rs.200 per40 unitsof Bank NiftythatisRs. 8000.
WhenI wrote the detailsaboutthe LT transaction,I wastryingto make a comparison,butIgot your point.
‘Do so speakto me’ – I can neverthinkaboutthis,butitsyour decisionif youwouldallow me tospeakwithyouornot.
Personallyandprofessionally, assaidearlier,Ihave alwayslookeduponyou.
‘delete thisBrokerNote’ –alreadydone,newcontractnote shall be sendtoyou insometime,asmentionedinthe trail
mail,withcorrectedcharges.
‘Charge the lossesandalsoRs.8000 to your people whodothiskindof work’ – Alreadythe issue isbeingtakenwiththe
software vendor.Ourlogsshowsthatthe calculationwaserroneouslydone bythe software
‘that is yourBiz’ – I AMALSO YOURS, soI THINK, youstill needtohelpme tobe better.
Regards,
VivekKakar
+91-9810172198
_________________________
Director
Vivek Financial Focus Ltd.
CIN: U74899DL1995PLC064632
From: Rajesh Rampal [mailto:rampalrajesh@hotmail.com]
Sent: Monday, October 3, 2016 11:19 AM
To: Vivek Kakar
Subject: Re: Fw: Common Contract Note#Key:[213626]
Please read my emails before responding I am not interested in your Broker Note - Read my email in blue
and red and then respond.
From: Vivek Kakar<vivek@vivekfinancial.com>
Sent: Monday,October3, 2016 11:10 AM
To: 'RajeshRampal'
Subject:RE: Fw:CommonContract Note#Key:[213626]
I was aboutto call you butI read thismail before Idialedthe number.
You askedme not to call you,but I wouldstill liketospeakwithyou,if youpermit.We alsoshare a personal relationship
and I have alwaysseenyouassomeone whocanguide me throughtoughtimes.Whateverhappenedwasnot
intentional,butIwill still like tospeaktoexplain.
13. I reallyapologiseforthe experience youhadbutagainwouldlike toseekyourguidance togetmy thingsinorder,for
nowand for future too.
If you permitme,Iwouldlike tocall youand discuss.
Your contract has beenrectified,the messagehasbeensent.The contractnote shall be sentina couple of hours.
Regards,
VivekKakar
+91-9810172198
_________________________
Director
Vivek Financial Focus Ltd.
CIN: U74899DL1995PLC064632
From: Rajesh Rampal [mailto:rampalrajesh@hotmail.com]
Sent: Monday, October 3, 2016 10:47 AM
To: Vivek Kakar
Subject: Re: Fw: Common Contract Note#Key:[213626]
About the last and the most important issue, integrity, please check the brokerage charged in 1500 CE of LT.
It's a transaction on the same day yet it's not 200 per lot. However, after addressing Rs 200 issue as
discussed above, i shall send you a statement that has an account of the brokerage you have paid us every
time you have traded per transaction for your satisfaction. In case you have any issues in that, you can
blame my integrity and the integrity of the organisation.
You state in Above para (taken out from your email below) states that in LT brokerage charged is NOT Rs 200
per lot but in the Transaction I mention the Brokerage charged is Rs 200 per 40 units of Bank Nifty that is Rs
8,000 -DO YOU UNDERSTAND THAT. Please see attached Broker Note you sent me.
Please do not speak to me -but write to ME and it would be BEST if you were to delete this Broker Note and
charge the LOSSES and also Rs 8000 to your people who do this kind of work. I am not interested in knowing
HOW and WHY -that is your Biz.
From: VivekKakar<vivek@vivekfinancial.com>
Sent: Sunday,October2, 2016 10:18 AM
To: RajeshRampal
Subject:Re: Fw:CommonContract Note#Key:[213626]
Dear Rajesh ji,
There are a few issues in the above mail that I need to address:
1. Brokerage charges at Rs 200
2. The email you sent to client care and they didn't respond.
3. Questioning our integrity about the brokerage charged.
As I responded earlier too, I had not been in office to check the issue personally. However, I wasn't able to
contact the office to get this thing done. I reiterate that I shall get back to you on this on Monday as soon as
possible.
However, my focus is HOW this happened. In case there is an issue with the software, will get it sorted. If
there is an issue with our logic, obviously that's easy to focus on and will rectify it.
14. Once the issue is identified, I can recalculate the actual brokerage that should have been charged, if not this,
and put a credit note in your account.
Will definitely speak about it on Monday.
About the email you sent on ID clientcare, my main person was on leave. I understand that's not an excuse
from a professional organisation, but this is the fact. I will change the process about this too so that there is
least inconvenience for you and any other client in future.
About the last and the most important issue, integrity, please check the brokerage charged in 1500 CE of LT.
It's a transaction on the same day yet it's not 200 per lot. However, after addressing Rs 200 issue as discussed
above, i shall send you a statement that has an account of the brokerage you have paid us every time you
have traded per transaction for your satisfaction. In case you have any issues in that, you can blame my
integrity and the integrity of the organisation.
I must also add that we won't be the best in things that are glorified by the banks and big organisations, but
one thing we take seriously is our integrity. Not that we dont do mistakes, but our intention is honest.
Please give me time till tomorrow. I again apologise for the inconvenience and the act that arises question
about our integrity in your mind. I will try my best to prove you that there is no question about the integrity
with my organisation.
Regards,
Vivek Kakar
On 1 Oct 2016 11:43 p.m., Rajesh Rampal <rampalrajesh@hotmail.com> wrote:
Ask my guys?? -- I sent it to client care too and they did not respond
The MICE (GUYS) have a field day while the cat (BOSS -YOU) is away
Disappointing reply -this is serious.
Do guys only work when you ask them to????
I have never checked any debit notes etc and this raises doubts on all your previous transactions.
You buy at 241 and brokerage is charged 200
From: VivekKakar<vivek@vivekfinancial.com>
Sent: Saturday,October1, 2016 11:45 AM
To: RajeshRampal
Subject:Re: Fw:CommonContract Note#Key:[213626]
I am not in office. Let me ask my guys to look at it. I will try to get back by end of day or on Monday.
On 1 Oct 2016 10:49 a.m., Rajesh Rampal <rampalrajesh@hotmail.com> wrote:
Dear Vivek,
Ref attached Contract note - I inadvertently purchased PE option for bank nifty for 19300 at 241 for 6th
October expiry. This is not what I intended to do BUT I did.
I am perplexed to see that the brokerage rate is 200 and the sum debited to my account is at 441 and not 241
- what should have been debited is 241* 40= 9640 and not 40* 441= 17640 obviously there seems more to it
than I can comprehend -just throw some vivek on it -does it mean I am buying PE at 441 for end October - if
that is the case it is fine else not.
best regards
Do clarify
rajesh rampal