1. To
The Hrd Manager
Dear Sir / Madam,
In response to your recent advertisement on the Operations Manager, Please Note I Am Ready to relocate to
Any Place in North India Or Any Place in India subject to Package offered ( Currently staying Bangalore ) and
Looking for job ( ready to join ), i already possess the necessary and transferable skills needed to be an effective
Hotel Or QSR sector Operations Manager, and am a high achiever with a positive attitude who also has an
outgoing personality that quickly wins people over. In Terms of Customer or Management Team
Brief Of Post handled during Hospitality Careers ( MT till Operation Manager /Gm level)
Management level ( F&B service) ( Choice Group of hotel 4 star). Till F&B Manager Radisson Group 5 stars ) Area
Handling Restaurants, Bar , Banquets, Room service / Outdoor Catering (IT company / Marriages / Birthday party )
Aslo worked In 3 star Resort Handling Resturant / Bar & banquets Hall ( max 1000 pax) with P&L (restaurant)
Resident Manager / Property manager (GM) ( 3 star Budget Hotels in Bangalore) was handling ( F&b Service
, Housekeeping , Front Office & Sales and Customer care , looked into building sales inbound & outbound
customer ( Handling max 60 rooms & Front office & housekeeping & production & P&L)
QSR Sector ; Worked As Operation Manager for Branded Company like McDonalds Gkpl / HRPL ( 4.5 Years )
Kattizone Bangalore Handling 12 stores for 2 years ( focused used On Sales & P&L , Staff Training , Customer
satisfaction ) Handling multi stores & Sales / operations/ Promotions & P&L
After reading the job description I am confident that I would be a perfect fit for this position as my experience and
These points coupled with my proven ability to work to the highest standards, have prepared me well for a position
at your company. My core strengths include, but are not limited to the following:
 Planed, directed and organized the entire hotel services, while taking a strategic proactive approach and
planning ahead so the hotel maximizes its profits.
 Demonstrated leadership while paying attention to details: Set the example for the hotel employees,
strived to the highest standard of service to meet guests’ expectations and needs.
 Supervised the entire hotel functions such as: reservations, reception, concierge, food and beverage
departments, restaurants operations and housekeeping.
 Focused on the both important element of the role – Business management as well as people
management.
 Strong leadership skills Managerial approach – delegation and supervision
 Excellent communication skills & Representative
 Great organization skills & Customer Service focused – Customer handling skills
 Ability to motivate teams and employees
I have excellent references and would be delighted to discuss any possible vacancy with you at your convenience.
In case you do not have any suitable openings at the moment, I would be grateful if you would keep my CV on file
for any future possibilities.
I Also Assure That I have no Bad reputation remarks from Pervious employer , I always Been Honest employee
and build Good Relationship with All I have resigned for Better Prospects For my Family .. Motto ; Passion for
work & Hospitality sector in position I Hold and also been asset to Company who has had offered me a position in
reputed company ; Motto ; Believe in trust building Relationship with Management & customer & Products served
I would Also Request You send Mail Back in Case The Profile suite your Company Requirement Or Please to Call Me
Cell @ 8277070700 Or 8050000100 Looking ahead Your Mail or Call ;
Warms Rgsd Ramesh Iyer

2. Ramesh Iyer
CV Of RAMESH IYER ; ( BHM) OPERATIONS MANAGER HOSPITALITY (QSR / HOTEL / RESORT) 6 Years
‘In QSR & Restaurant Operations Experience / 2 years as GM hotels (3 star) ,6 years In F&B & Outlets to hotel &
Resort ( F&B manager/ Front Office / Housekeeping ) / Travel / Start-up Ventures / Food Management
Email: rameshiyer99@gmail.com
Cell No 0- 8277070700 / 8050000100 /
Date of Birth: 9th
April 1969
Permanent Address Dehardun Premnagar india
Current working Location: Bangalore (India). ( Ready To relocate any Place )
EDUCATIONAL Details ;
St Patricks High School Asansol Calc!utta .
Higher secondary at Railway High School Madurai Tamil nadu B.com from Madurai Kamaraja University Madurai
Tamil nadu
Hotel Management Certification ( BHM)
Diploma in Hotel Management and Catering Technology from the National Council of Hotel Management, Catering
Technology and Applied Nutrition, Dadar Mumbai
Languages Known
English , Hindi, Tamil, Kannada, Bengali , Arabic & other Indian languages.
PROFESSIONAL PROFILE
I am an enthusiastic and dedicated professional with extensive experience across all areas of retail QSR
management and hospitality industry in Hotel & Resort . An exceptional leader who is able to develop and
motivate others to achieve targets, I can demonstrate a strong ability to manage projects from conception through
to successful completion. A proactive individual with a logical approach to challenges, I perform effectively even
within a highly pressurised working environment.
OBJECTIVE
I am now looking to progress into a senior management position within the QSR, Retail sector. I am
therefore keen to find a new and suitably challenging role within a market-leading organisation. “Open
to new ideas / concepts and excellent performer in challenging conditions. Highly motivated individual
who strives to achieve organizational goals and a team player who enjoys making a difference –
success driven
Service-focused and cost-conscious with strong expertise in front- and back-of-house operations to
establish a welcoming, energetic dining atmosphereLeadership skills .Strategic Planning/Business
Development =Housekeeping Operations Management Production Dept (Handling of production and set
up of kitchen Developing and implementing runt Office Management, Retail / Store Management Client
Servicing People Management/Training, . Core professional competencies include:
 multi-unit operations
management,analysis
 multimillion-dollar P&L
management
 food, labour, marketing cost
controls
 sales, product, market
 project planning &
development
 risk management &
inventory control
 site selection &
construction
 facility management
 vendor sourcing &
negotiating
 customer relations &
satisfaction
 human resources
management
 team building & staff

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MCDonalds India ( GKPL / HRPL ) Bangalore , Mumbai nov 2011 till July 2016
Area Manager ( Asst Manager Operations ) ; joined Nov 2011 and Promoted to Operations Manager
resigned July 2016 ..
Job Summary: The Operations Head will lead and manage a team of 4 Area Managers / 12 Outlet managers ,
responsible for all aspects of day-to-day running of outlets including Sales, Customer service, quality control,
logistics, operations , staff Development , training and provide effective line-management.The Head Operations will
be accountable for the achievement of outlet targets for all lines of business, planning, organizing, directing and
coordinating with the Area Managers / Outlet Managers and other staff and resources of the outlet for efficient and
profitable services. Update Sales target outlet wise & P&L for store , SOI , Promotion sales variance ,
26 Dec 2007 – July 2009 Kaatizone ( Start UP ventures in QSR ) Bangalore , Mumbai
Asst Manager Operations Senior Manager - IT
Oulets ; 10 Team Size – 75 staff ( Including Manager).
Job Summary: To manage and set up Restaurant in IT and BDA area in the Bangalore City .Oversee the
administration and maintenance of stores Oversee the administration of Production & Store sales To strategies,
plan, develop and implement the company’s store budget and infrastructure plan.To manage and mentor the P&L
of store with support team. To evaluate user need and system functionality.Updating and upgrading the team
Members
August 2009 – September 2011
Sterling Boutique Hotel Whitefield Bangalore (Sterling Group) Position Held ; General Manager
Operations Date ; Aug 2009 Till September 2011 ( 3 star hotels ) In Bangalore (sterling group of company
). (Reporting to CEO )
Rooms 60 Rooms Restaurant Team Size - 60.
 Manage, control and monitor the installation, operation and maintenance of Hotels Handling The P&L
for all Depts budgeting & plan allocations to various quarters. Meeting AOP. Ensure the continuous
business operations through contingency planning and implementation and integrity through security
administration. Provide management support for the 24 x 7 shop. Rooms Sale increase monthly by
% General management of Teams within the organization. Staff Development. Guarantee continuous
business operations. Vendor Management and vendor payouts.
Summary of Skills and Experience In Hotels & Resort ..
1 ).Savoy Greens Suites 4 star Suites Noida new Delhi ( Unit Of Ascot Hotels )Position Held ; Resident
Manager (Operations ) Promoted from F&B Mgr Transferred & Promoted From
Penquin Resorts Karnal India Pvt. Ltd., New Delhi / Mumbai Date ; Sep 2006 To Nov 2008
Resort manager (High way Motel Managemnet with Food Courts ) Retails Infrastructure Management)
15 Food Outlets / 2 Reatils Oulets / 30 Rooms / Restaurant / Banquet Hall Team Size - 70. 12 direct
reporters. 58 indirect reporters. Of stall & dept My core responsibilities comprised- Management of entire
Motel and food courts with capacity of car parking of 150 cars with VIP movement Day-to-day Operations
Of Food Courts Management for the client’s users. Rooms Sale and Banquets sale e Datacenter
management.New infrastructure / branch roll-outs for the entire region comprising of small (5 to 25 man
offices), medium (26 to 100 man offices), large (101 to 200 man offices) sizes. In terms of food and
Rooms

4. Ffort Radisson Raichak Radisson Group 5 star Resort Calcutta Position Held ; Asst F&B Manager Date
; July 2002 Till Date June .2006
FFORT RADISSON Hotels & Resort India Delhi / F&B EXECUTIVE promoted to F&B MANAGER
Team Size – Room service, 3 Restaurant , 3 banquets Hall 60 staff ,
Handling The entire F& B outlets and Reporting to the GM and as part of the Planning Team, my key
activities entailed development and management of budgets, hiring and training design staff, interface
with staff and clients during project cycle and meeting milestone and delivery dates.
Eagleton Resort . Bangalore ( 3 star Resort) Bangalore Position Held ; Food & Beverages Executive
Date ; Dec 1999 Till Date - June 2002
Reporting to the GM / MD of property ,, my responsibilities included managing multiple projector F&B
realted outlets / BAR and Kitchens / and looking sales target in terms Banquets functions
5) Choice of Hotels BangaloreDate ; Aug 1997 Till Date
From MT Restaurant Manager to F&B Executive
Reporting to the F& B Managre and handling daily duties and handling Promotions I also handled the
design, planning, implementation, management, maintenance and up gradation of team members and out
door catering for company and marriage parties .
My words are YES I CAN and 4 P ( Passion / People / Potential / Performance )
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Networking with contacts, reading, philately, surfing, computers, music, badminton, table tennis.
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Expected CTC: Negotiable as per company budget. Current CTC 5.5 lhk
Notice Period: 15 days to 1 month. Or immediate if required
Jobs In India : Ready to relocate with Family
Looking Place any Place Company may have vacancy
Current Location: Bangalore i (India).