Subramanian Jayakumar is a hospitality professional from India with over 25 years of experience as a General Manager and Controller at hotels around the world. He has managed hotels with up to 404 rooms in countries like India, Tanzania, Congo, St. Lucia, Afghanistan, and Kuwait. Jayakumar is currently based in Chennai, India and is looking for new opportunities in hotel management.

1. SUBRAMANIAM JAYAKUMAR
AT CHENNAI
SUBRAMANIAM JAYAKUMAR
General Manager
Email-Jay7771@gmail.com
/at Chennai 919840091417/00919884071417/00914424348958
Skype--jayk70
PERSONAL DETAILS
Full Name: Subramanian .JAYAKUMAR
Permanent Address: H6 AASHIYANA APARTMENTS
No 21, 2nd CROSS ST VENUS COLONY
ALWARPET, CHENNAI 18, INDIA.
Nationality: Indian
Jay7771@gmail.com
Email Addresses:
Marital Status: Married (Mrs Manjula Jayakumar – Also Indian nationality)
Dependents: One daughter Married settled in Australia
Passport number J 5786073-INDIAN PP-DATE OF ISSUE -11/07/2011 DATE OF EXPIRY ---10/07/2021
DATE OF BIRTH 26TH AUGUST 1951
PROFILE: HOSPITALITY INDUSTRY
Dynamic , creative proactive with a VISION for Value Additions Priorities and KRA s with Operational
responsibity,hands on experience ,self motivated and energetic, knowledgeable and resourceful Hotel
General Manager with great experience in consistently delivering results that contribute to the mission
and overall success of the hotel by accomplishing performance objectives focused on business revenues,
• PASSION AND OWNERSHIP
Dynamic, creative and proactive with a strength and vision for priorities and KRA‘s. With balance sheet and
profit and loss responsibility, hands on experience, self motivated and energetic, coordinated the operations
and finance functions, created business plans, cost reduction emphasis, achieved Significant Team Building
success, Change Management strategies, Computerization and ERP conversions whilst managing the owners
and shareholders interest. Knowledgeable and resourceful manager with great experience in consistently
delivering results that contribute to the mission and overall success of the Company, by accomplishing
performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and
efficiencies.
ACHIEVEMENTS:
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2. SUBRAMANIAM JAYAKUMAR
o Broad Hands on leader on Managing the operations of a wide spectrum of global hotel chains
and Groups as General manager
• Achieved uncommon results in the areas Of front office food and beverage –with innovative sales and
marketing strategies , by initiating food festivals ,food carnivals and exhibitions ,food cost control
menu planning ,banquet cuisine ,cock tails and mock tails new year and Christmas Diwali functions
o
o Coordinated sales and Marketing Function very effectively ,worked with
Qantas Airlines and well conversant with Sales and Marketing strategies
,Interaction with Tour Operators analysis of SALES segments
,Advertisement strategies, New Product Development and VALUE
ADDITIONS
•
• To manage all activities of the property including employees, maintenance, sales, and profit/loss
controls.
• Set goals, motivate/ discipline employees; perform labor expense control, control of general
expenses and resolve guest related issues in accordance with the company goals.
• Coordinate, direct and manage the hotel operation to achieve maximum profitability, ensure guest
satisfaction, protect the financial aspects of the business and maintain the building.
• Direct and manage property operations to assure optimum performance and continual improvement
in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and
profit/financial control).
• Overview HR matters including interviewing, hiring, training, assigning work, coaching/counseling and
performance appraisals.
• Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance,
levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to
protect the physical assets of the hotel.
• M I S reporting system ---created operational management, Top management reporting system from
theHave worked in two projects ---at villa group –IFC project of world bank and Silver Springs hotel at
Uganda,EAST AFRICAN DEVELOPMENT BANK
PROFESSIONAL EXPERIENCE
COMPLETED THE CONTRACT AT CENTRAL AFRICA AS GENERAL MANAGER Mikheals Hotel Congo Brazzaville
a 5 star property since December 2011 PRESENTLY AT CHENNAI SINCE MARCH 2013
Coordinating the General management function—focused on project, operations Front office,House keeping
,Laundry,Food and beverage ,sales and Marketing and utlities,Finance, Human resources, supply chain , hotel
engineering ,Working emphasis on client satisfaction , profit center Management ,human relations and
training ,ensure cash flow ,Budget Targets And highly performance and RESULT oriented ,
WORKED AT ST LUCIA ISLAND CARRIBEAN COCONUT BAY BEACH RESORTS AS
ASSET AND GENERAL MANAGEMENT
April 2010 to April 2011
Projects , Finance, Operations, Engineering , Tours and travel desk Adminstration sales and marketing , bank
funding ,Public relations and government Liaisoning ,
Taxation ,
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3. SUBRAMANIAM JAYAKUMAR
Previous Position worked at The ROYAL BEACH RESORT –Zanzibar –Tanzania
PREVIOUS WORKED AS HEAD – AT ROYAL ZANZIBAR BEACH RESORTs -HOTEL GROUP AT ZANZIBAR
TANZANIA-MAY 2009 –APRIL 2010
–Coordinatded the operation ,Finance and Adminsitration
120 rooms –constributed on the hotel Opening , setting up system and SOPS
Sales and marketing ,Finance Accomodations ,food and beverage,Human resources
Engineering
April 2007 to 2009, Windsor Plaza Hotel, Suites, Resorts Retail Mall - Ho Chi Minh –
Controller /AGM
404 rooms- restaurants, cafe central coffee shop, Nanh Dinh - Chinese, Top of the town -continental and
Vietnamese mix- Viet de Latin Bar, kids crèche, Disco (karaoke), health club, fitness centre, shopping complex ,
ball room (1000 guest capacity), four conference rooms, business centre, executive lounge, out door
restaurants cafe central, Amigo-grill and Gardenstadt (German Restaurant), An Dong shopping complex .
Expatriates and local Vietnamese associates are employed. http://www.hotel-windsorplaza.com.
December 2005 to March 2007 - Swiss Inn Plaza hotel Kuwait – FINANCE ,FRONT OFFICE AND
ADMINISTRATION /Dy GM
166 rooms with wireless computer facilities on two floors, three restaurants: Al Dallah, Shouk, Spanish; coffee
Bar, franchise restaurant STARBUCKS, RICHOUX , LEBANESE REST -, out door catering, take away, ballroom
(500 guest capacity with dividers), sauna, Jacuzzi, gymnasium, Al Muthanna shopping complex in the centre of
the city. http://www.swissinnkuwait.com.
September 2003 to November 2005 - Inter Continental Hotel, Kabul, Afghanistan – /Deputy General
Manager
205 Rooms, banquet hall (700 guest capacity), lawns for cocktail parties, tennis courts, Talk of the
Town (high tea and snacks), health club, Spa, snow sports, two restaurants; Bamiyan, Continental/
Afghani cuisine and Buchara , serving Lebanese food. http://www.intercontinentalkabul.com/.
Job profile for the above hotels worked (2003 to present):
To manage operations Front office , house keeping , food and beverage , sales and marketing ,finance ,
Human resources , Engineering
To introduce and implement a uniform system of accounts. To organize the accounting functions,
computerize all accounts, calculate the profit/loss and balance sheet of the company. To introduce controls
and systems to manage cash flows/banking. Provide a management reporting system, night audit, daily
revenue, food cost engineering, cost reports, budget and variance reports, fixed asset register and monthly
management analysis (including profitability index and break even sales). Implemented computerization ERP,
point of sales, front end and back office integrated/interface systems:
1 MICROS AND FIDELIO
2 Xn.POS.protel and Sun systems EAM check system,
3 Intap, Infront, Inmat, Inact pay roll
4 Prologic back office and front office
5 TALLY
6 Micro soft Applications
7 RDP,ABACUS,DATA PRO, ADACO
October 2001 to july 2003
Worked as consultant for shortterm at Kenya –Liesure Lodge and Alhammad at Riyadh Saudi Arabia
November 2000 to August 2001, Le Meridian Hotel, Chennai, India – Controller/Dy GM
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4. SUBRAMANIAM JAYAKUMAR
Responsible for the entire financial control and opening of this five star deluxe property. Foreign Exchange,
License Regulation & Management of the hotel opening. MIS- Uniform System of Accounting, MICROS
FIDELIO and PMS. Enforcement of agreement clauses of owning and operating company.
July 1996 to October 1999 Villa Shipping and Trading, Republic of Maldives – ADMINISTRATOR/ (Villa
Hotels)—PROJECTS
Headed this project for a World Bank project which was financed by the IFC. In 1999 the project was valued
at 45 million dollars. Project conception Marketing Strategies/Franchising/Leasing and project management.
The preparation of project reports, feasibility reports and MIS to the International Finance Corporation.
AGPAC, hands on experience in all modules, CAD, Microsoft Project, PERT, CPM, Zero based budgeting to
allocate resources, analyzing budgetary variances.
Computer packages include: AGPAC, Micros Fidelio. Oversaw soft opening.
March 1995 to June 1996 – Management International Limited, Kampala, Uganda East Africa, Manager
Managing the Silver Spring Hotel, Tropical and Oasis Restaurant, computers, real estates, construction, foreign
exchange bureau, travel agencies, negotiated Loans with East African Bank, Barclays Bank and Chartered Bank.
Managed operations marketing, projects finance administration,
Computer solutions: DACEASY/Accounts Master.
January 1993 to February 1995 - GULF GATE Hotel Bahrain Middle East - Manager
Manager responsible for sales and marketing, front office management, finance administration, creation of
Management Information System, cost control and cost reduction. HRM Counseling of Employees.
April 1991 to December 1993, Qantas Airlines, Chennai, Manager
Yield commission fare construction, ticketing point mileage, ticket stock interlining arrangement and pro-rata
fare allocation. Also in charge of Qantas Airlines ticketing system and their Tally-Back office system.
May 1986 to March 1991, Aruna Sugars and Enterprises – General ManagerINC
Coordinated the operations within finance and administration, materials, engineering and sales and
marketing. Legal statutes payment of wages, bonus payments, gratuity Act, trade union settlements,
Provident fund, ESI, workman’s compensations, Income tax, catering establishment Act Safety Regulations,
shops and establishment Act.
December 1974 TO December 1986, Taj Group of Hotels, Chennai – Senior Executive
Operations, FB, front office , engineering ,
Finance and project management for sales and marketing. Employee relations and welfare including salary
and wages administration, front office management and engineering.
EDUCATION:
M.A. Economics Masters degree, 1974, University of Madras.
M.B.A Master degree, 1981, Dept of Management studies University of Madras.
BGL 1988, Annamalai University
ACS Inter 1990, Institute of Company secretaries
PROFESSIONAL TRADE QUALIFICATIONS:
Diploma in Hotel Management, 1991
Diploma in Airlines Management, 1993
Diploma in Computer Applications, 1997
Hotel Computer Applications: Micros Fidelio, Prologic, INFRONT, Dot pos, Protel, PMS, IDS, SUN SYSTEM,
TALLY, INACT, DATA PRO,ADACO,MICROSOFT PROJECT,TALLY, MICROSOFT –WORD,EXCEL,POINT,ACCESS,
.DATA PRO , RDP, ADACO,
PRESENTATIONS AND TRAINED STAFF ON
Would be making presentation of my skills
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5. SUBRAMANIAM JAYAKUMAR
PRESENTATION
EXECUTIVE SUMMARY
BUDGET
FORECAST
PROJECT CONCEPTION TO IMPLEMENTATION ,PRE-OPENING
ASSETS MANAGEMENT
SALES AND MARKETING –BUSINESS PLAN
SAVINGS AND COSTS
ACTION PLAN VISION –MARKETING PROPENSITIES
HOTEL PROJECT
PAY BACK –FEASABILITY
RISK MANAGEMENT
Appointment Order with JOB description Required
LANGUAGES: INTERESTS:
English, Tamil, A little of Arabi, Swali, Dhivehi Hindi. Play tennis & cricket
Expected CTC –Negotiable –18 to 24 lacs.
PRESENT SALARY USD 3500PLUS FAMILY STATUS ACCOMODATION---Hotel Room Or 2 Bedroom family status
furnished Accomodation, TICKETS,Restauran Facilitations , LAUNDRY,EXPAT BENEFITS
Expected salary –negotiable –As per The companys Offer Terms and
Accomodation Hotel Accomodation Or 2 Bedroom Apartment Furnished Family Status –proximate to the
Hotel---plus Car with Driver,Bonus Incentives ,
REFERENCES:
Far East , Afghanisthan,Caribbean
Mr. Thomas Meyers
Ex General Manager-Intercontinental Hotel Kabul
General Manager at RELIANCE Facilities 6 Hotel Management Ltd.Bulgaria | Hospitality
md@reliance-bg.com ,meyertmtc@hotmail.com
Mobile: +359 877 922614 and +359 888 668200
Jaykumar is Dynamic and Creative .He is capable of adding value. He has a hands on operational experience
,self motivated and energetic, knowledgeable and resourceful Hotel General Manager.He is a good
teamleader.” October 22, 2008
India
Len D'Costa , EX VP Corp HR , Taj Group of Hotels
managed jayakumar indirectly at Taj Group of Hotels , len@vsnl.com, saltlabs.mumbai@gmail.com
(GTalk)len@saltlabs.co.in
T. Natraajan-TAJ COROMANDEL CHENNAI-INDIA
Secretary General, South India hotels & Restaurants Association
Telephone numbers: 044-28593119, 28517780
email: sihra@satyam.net.in, & nataraajan@grthotels.com
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6. Loon Mary <loon_mary@yahoo.com
SUBRAMANIAM JAYAKUMAR
Kuwait
Rahul Bhan
CA (India), MBA (Netherlands), CIA (USA)
Mobile +91 9968005042Tel +91 11 24331910Fax +91 11 24337501
Email rahul.bhan@riskpro.inWeb www.riskpro.in
Director - Riskpro India(Comprehensive Risk Management Solutions (P) Limited)C 561 Defence colony,New
Delhi 110024.India
Far east
ROLANDO LERMA
CHIEF ARCHITECT
WINDSOR PLAZA HOTEL
HO CHI MINH CITY
VIETNAM
MOBILE HK 852-53457785
Rolando Lerma <rolando_lerma@yahoo.com>
Maldives
MOHAMMED HAMEED –UMARBE –Maldives
Director development –villa Group
Was a Collleague
HR DIRECTOR –VILLA SHIPPING AND TRADING
OWNED BY QASIM IBRAHIM, Maldives
Email ---mohamed669hameed@gmail.com,
Thank you for the Going through my Profile and Resume for the same , I am looking forward to join you as
immediately, Looking forward for the same
Regards
SUBRAMANIAM JAYAKUMAR
General Manager –Hotel Mikheals Congo Brazzaville
Email-Jay7771@gmail.com
Phone-00242053666621
Skype--jayk70
Web profile in.linkedin.com/in/jayk70
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