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Ramco EAM on Cloud
Unplanned downtime can drain $20,000 profit loss per minute.
5% of the avg. production is lost to downtime every year
Impact: $647bn annually
86% of maintenance is reactive (too late) or preventive (unnecessary)
Maintenance department averages about 30% ‘wrench time’;
Which leaves 70% time spent on data entry/retrieval, work-order
reporting, and other paperwork
Source1 | Source2 | Source3
Does your
Asset
Management
need a
re-boot?
Power of One
Unified Enterprise Solution Platform
Innovations for User engagement
HUB IT > MAIL IT > THUMB IT > BOT IT
Smarter Decision
Organization Analysis through a click
Dynamic reporting/Data Package
Optimization in real time
Intelligence with Multi Agent Technology
Power
it with
Asset Planning
Services
Inventory
Management
Procurement
Finance & HR
Asset lifecycle
management
Typical software ecosystem of Organisations
Non-standardized processesMultiple clouds Disconnected Planning & ExecutionLegacy Platforms
Leveraging
the latest
6.0
powered by
Ramco VirtualWorks®
Larger IP on a
single Platform
Multi tenant Unified reporting Resource Optimization Real time analytics
Desktop to Mobile Minimal Programming Intelligence embedded
Integrated Suite: Power of One
Core solution offeringRamco EAM
Analytics eSignature Device
Integration
SOA Integration
/ CollaborationMobility Extension Toolkit Advanced Planning &
Optimization
Data UploadsEmbedded WorkflowAdvanced Reporting Wizard Interface Offline Maint.
Enterprise Add-ons
HCM
Workforce
Management
Recruitment
Employee
Development
Payroll & Benefits
Planning
Talent
Management
Planning &
Budgeting
Project Definition
Project Planning
& Tracking
Billing
Project Closure
Project
Management
Asset Planning
Capitalization
Insurance
Asset
Inventory
Depreciation
Transfer
Revaluation
Disposal
Fixed Assets
Equipment Induction
& Setup
Preventive
Maintenance
Predictive
Maintenance
Shutdown / Outage
Management
Lubrication
Safety & Permit
Management
Real Time Integration
(RTI)
Reliability
Maintenance History
Review
Std. Procedures &
Tasks
Maintenance Budgets
Inspection &
Calibration
Warranty & AMC
Tracking
Planning Folders
Fault Reporting
Downtime Analysis
Work Management
Work Logs
Maintenance Management
General Accounting
Receivables
Management
Fixed Assets
Management
Management
Accounting
Consolidation &
Reporting
Finance &
Accounting
Grants & Funds
Management
Planning & Budgeting
Financial Services
Inventory &
Procurement
Inventory Analysis
& Planning
Warehouse
Management
Physical Inventory
& Cycle Counting
Subcontracting
Supplier
Portal
Sourcing &
Purchasing
Inbound
Logistics
With HCM and Integrated Finance
Rental & Lease Management
Quotation
Lease Order
Management
Reservations
Distribution
Lease Inquiry
Site Inspection
Billing
Time Sheet
Availability
Management
Customer Portal
Lead
Management
Rental Rate
Table
Operator
Certification
Operator
Assignment
Outbound logistics
With complete control over capital assets –
From Commissioning Till Disposal
Retire
 Capital Procurement
 Supplier Contracts
 Supplier Payments
 Asset Installation &
 Commissioning
 Fixed Assets Register
 Equipment Induction
 Maintenance Programs
 Work Management
 Failure Analysis & RCA
 Maintenance Costing
 Asset Retirement Proposal
 Asset Sale/Scrap
 Asset Planning & Budgeting
 Asset Acquisition Proposal
CONTROL
RECONCILE
AUDIT
Application License
CAPEX ● AMCs ● Scaling up costs
Hardware Costs
Servers ● Facility ● Service Desk ● Power ● AMC
Implementation Costs
Installation Cost
Database, Web/App Servers
Dev. & Runtime Licenses ● More AMCs
Integration Costs
Middleware License ● AMC
IT Staffing Cost
Retention ● Availability ● Recurring
Upgrade and Refresh Cost
Forced Migration ● More CAPEX
Traditional Software solutions
Leverage
Mobility, Cloud & Analytics
to transform asset management
On Demand
Monthly Subscription
Pay as you Grow
Evergreen & Fresh
Power of One
Unified Enterprise Solution Platform
Innovations for User engagement
HUB IT > MAIL IT > THUMB IT > BOT IT
Smarter Decision
Organization Analysis through a click
Dynamic reporting/Data Package
Optimization in real time
Intelligence with Multi Agent Technology
Power
it with
HUB IT with Ramco
consolidate multiple screens into 1 powerful USER EXPERIENCE
now lets Hub it
Get everything you need to know
and do @ a single place.
Multiple stopovers make you tired
before you get to your destination
Maintenance Planning Hub– To Track & Monitor Work Progress
Functional
Groups
Transactional
Analytics
Insightful Summary
Transaction List
Common
Actions
Frequently
Accessed
Work Details
Decision
Maintenance Planning Hub– To Track & Monitor Work Progress
User preference setting for
specific data/ criteria
option
Processing of
Individual document
Bulk Processing of
Invoices
View More details on
selected document
Flexible &
Independent Search
Quick Payment Info
Partial Payment
Facility
Print Check
Financial Hub
You are a mechanic
– you are in the plant and you identify a discrepancy
– & you need to replace a part
Typical scenario
• You walk back to the system & check
yourself parts availability
• Or walkie someone in the storeroom &
checks for part availability
• The part is not available
• You place order for the part and hope for
the parts planner actions it immediately
Adam Lofgren
Time Taken > 30 mins
Ramco M&E system
Adam Lofgren (Line ME)
Find partNew Scenario
• Scan the part on your phone
• Send an email to locate part
• Within Seconds you receive status of part
Quantity | Store Location | ETA | WIP parts
Time Taken < 1 min
MAIL IT
Totally
Unchained..!!
Anywhere apps for
– Mechanics
– Storekeepers
– Operators &
– Maintenance Manager
– Supervisors & Managers (for approval)
Anywhere World
Mobility for the maintenance ecosystem
Warehouse Anywhere
Map Views
Stock Locators
Full Barcode based Actions
Geo-fencing
Key features
Stock Issue
Transfers Track & Trace
Stock Inquiry
Stock Returns Stock Correction
Cycle CountShipments
Receipts Tool Crib Ops
All at the click of a button
Thumb itRamco Anywhere Apps
Ramco Genie
Received a request for a part ?
.
.
Genie will prompt you with
the right supplier based on price time of delivery & supplier rating
the optimal quantity for the task in hand
any existing open documents
.
.
And will go ahead and prepare the document
. . . . . . Prompting for your approval
Prompt it
Genie is Ramco’s Cognitive Intelligence tool which takes
into account the historical data and suggests users the
appropriate action
Request Genie For Recommendation
List of Quotations
Genie Recommends:
 Purchase Order OR
 Contract OR
 Quotation
Recommended Supplier based on predefined parameters
Genie For Recommendation
List of Open Quotations for PR
User to confirm on the supplier
Genie Recommendation- Open Quotations
Conversational UI - birth of #BOTS
Getting your work done involves interacting with multiple
presenting
BOT IT
User interfaces WebPeople Systems
This adds a lot of reactionary delays before arriving at a desired response
among others
Solution?
BOT It
BOT IT – Use Case-Request for Remote Maintenance Support
Control Centre, I need someone to guide me on how to
install this complex component?
Hi Gary, I understand that you are currently servicing a Coolant Engine.
But I am not sure on which component you are facing difficulty?
I am trying to replace a new model VALVE and the
instructions are not very clear and hence am looking for
support.
I understand Gary. I understand that you have picked up AR Glasses
from the Toolkit. Please wear it and enable the App in your mobile
phone. I will put you onto James who can guide you on installation steps
remotely through glasses – he seemed to be available right now and
having certifications on this new model Valve. You would be able to
view his comments on your Glasses and you can perform the steps
accordingly.
no screen
no app
just a chat window to ask what you want
Conversational UI - birth of #BOTS
BOT It
an army of future BOTS
getting ready
to serve you
Maintenance Engineer Inspection Supervisor Mechanic Welder
Power of One
Unified Enterprise Solution Platform
Innovations for User engagement
HUB IT > MAIL IT > THUMB IT > BOT IT
Smarter Decision
Organization Analysis through a click
Dynamic reporting/Data Package
Optimization in real time
Intelligence with Multi Agent Technology
Power
it with
Business users need real time inputs, not month-end MIS
Information at Fingertip regardless of where you are - in the plant, at HO in business review meeting , or with vendors/partners
Ramco EAM
MES/ PLC / DCS / Telemetry/ SCADA
Process Optimization
– Ramco iPO
Measured
Inputs
Computed
Outputs
Ramco RTI
middleware
Main Plant/Equipment
(Sensors and Field Solution)
Data captured from field devices flows into Automated Communication tools which is further integrated
with Ramco’s platform.
Powerful Analytics – For Insightful Decision Making
• Top Line Stats In Single
View
• Role based Customization
• Facility to drill in to details
• Trending Visibility
• Interactive Slice & Dice
• Advanced Visualizations &
Extensions
• GeoMap & HeatMap
Presentations
• Self Service Analytics Mode
• Storyboard facility to create
presentations
Powerful Analytics – For Insightful Decision Making
Pre-Built Reports can be modeled in required
Layout/ Format,
for Statutory / Internal Reporting Purposes.
Report Scheduler
Power of One
Unified Enterprise Solution Platform
Innovations for User engagement
HUB IT > MAIL IT > THUMB IT > BOT IT
Smarter Decision
Organization Analysis through a click
Dynamic reporting/Data Package
Optimization in real time
Intelligence with Multi Agent Technology
Power
it with
 Work Package Building
 Tool Allocation
 Line Maintenance Planning
 Warehouse Capacity Planning
 Consumption Based Planning
 Vendor Managed Inventory Optimization
 Material Planning
 Work Force Scheduling
Maintenance
Optimization
Warehouse
Optimization
Workforce
Planning
Inventory
Optimization
Shop Floor
Optimization
Real Time Optimization - Ramco iPO
Multiple constraint based complex problem solving almost real time
a day in the life of Marc,
a Maintenance Planner
Typical Scenario
1,000+ Work Orders
500+ Crew/Manpower
2,000+ spares, tools & services
Everyday Work Planning
Crew Rostering
Resource Optimization
Spare Parts not
Available
Engineer on
Leave
Assigned to
wrong personnel
Safety Permits
not in place
Tools Break-
down
Pending / Due
Work Orders
Behind each work order execution, resides several complex
tasks:
• Asset Availability
• Work Planning & Scheduling
• OHS Compliance
In other words,
a maintenance
planner’s
nightmare
a day in the life of Marc,
a Maintenance Planner
Typical Scenario
1,000+ Work Orders
500+ Crew/Manpower
2,000+ spares, tools & services
Everyday now
Let’s add some
variables to this
Spare Parts not
Available
Engineer on
Leave
Assigned to
wrong personnel
Safety Permits
not in place
Tools Break-
down
Pending / Due
Work Orders
Behind each work order execution, resides several complex
tasks:
• Asset Availability
• Work Planning & Scheduling
• OHS Compliance
In other words,
a maintenance
planner’s
nightmare
Howdoesitwork?
Ramco maintenance planning and optimization
After
Multiple Plant
Locations
Planning1000+workorders 500+
crew/resources
Before
Solution for Marc
-a day in the life of a
maintenance planner
Efficient
Crew
Rostering 0----------------------------------------------------------------12
12 hour shifts x 6 days with operational delays
idledelay
72 hours work & repetitive shifts
delay
Scheduling | Creation & manage permits |
crew management & assignment | Crew
reallocation
Work
Planning Manual
Automated Scheduling | Crew assignment
optimization | Prioritized Crew
allocation
(based on multiple
parameters)
0---------------------------------------------------------------8
8 hour shifts x 6 days zero operational delay
48 hours work & adequate rest Extra rest
boosts
productivity &
safety
Parts
& Tools
planning
Unorganized storage
leading to more pick-
up time & inaccuracy
Better planning with
greater schedule accuracy
$0
$1,000,000
$2,000,000
$3,000,000
$4,000,000
$5,000,000
$6,000,000
Y1 Y2 Y3 Y4 Y5
Cumulative Investment in New System
Cumulative Benefits from New System
OHS Compliant
Maintenance Crew
Rostering
Faster Resolution of
Issues
+ =
5x
ROI
6x
5x
4x
3x
2x
+
Higher
Customer Delight
ActualUse-CaseScenario
Ramco maintenance planning and optimization
Multiple Plant
Locations
Planning1000+workorders 500+
crew/resources
Efficient
Work Planning
+
+
Lower
Maintenance
Cost & increased
productivity
Solution for Marc
-a day in the life of a
maintenance planner
Innovation at the core
Innovation LabInnovation &
Simplification at the Core
Heading towards
95% automation
5% manual intervention
Where are we heading?
Presently
we are at 60% automation
40% manual intervention
“
We are proud to extend our R&D capability and anchor it in the
heart of Singapore, one of the world’s greatest innovation
platforms. In being able to benefit from the combined expertise
of two acknowledged MRO sector players, the MRO Lab
Singapore will be able to offer in very short order innovative
solutions that are likely to deliver real benefits to our clients.
- Franck Terner
EVP, AIR FRANCE KLM Engineering & Maintenance
Sandpit for Innovation
Co-Funded by Singapore Government
(Economic Development Board of Singapore)
Helps Customers
 Manage Internal bureaucracies
 Try out new things without paying premium
Multi-cultural / Multi-lingual /
Multi-domain skills
Strong Technological Ecosystem comprising of
 Universities with brightest minds
 Technological companies
 Research Organizations
Focus on Innovation: The Innovation Lab
10000+ Heavy Equipment/Fleet – including world’s top 2 Crane Rental
Companies
4000+ Aircrafts | 39 Airlines | 21 Heli-Operators | 9 MROs
A global leader in Aviation M&E / MRO
10000+ Road Transport Fleet managed in real time
100+ Process Plants, including some of the Fortune Companies
Ramcohasbeenhelpingassetintensivecompaniesmanageavarietyofassets
Core Business Application For Asset Intensive Business Models
Manufacturing
industries
Fleet Maintenance
Infrastructure Equipment Rental
Power Plant
Aviation MRO
Core Business
Application
Backed by Investments
from Goldman Sachs,
JoHambro among
others
Part of the $1
Billion Ramco
Group
12 patents in
enterprise
applications space in
last 2 decades
21 Offices
Worldwide,
1600+ Employees
10X growth in
Market Cap in last
3 years
Norske Skog Australasia replaces IBM Maximo with Ramco
EAM on Cloud to leverage Superior Functionality, Usability,
Mobility and Cloud to transform its Asset Intensive business
Key Business needs
• Replace the existing Maximo EAM and
PeopleSoft Financials (versions became
unsupported by OEMs)
• Bridge functional gaps in Maximo, provide ease
of use
• Single integrated solution for real time insight,
including accurate maintenance costs, part
availability across sites
• Optimize processes across sites, provide
anytime anywhere access to personnel
• Use latest technology without the burden of
costly and complex upgrade projects
• Opex model, with flexibility to ramp up or down
as required
Solution offered
• Ramco Enterprise Asset Management on
Cloud with Financials
• 650 Users (subscriptions)
• Portals and Dashboards
• Reporting and Integration Platforms on Cloud
• Improved process executions with straight
through processing
Key Business benefits
• Implemented in 8 calendar months against 18
month Maximo and Peoplesoft took
• Improved workflows in maintenance – as
Maintenance, Project, Purchasing and
Inventory, and Finance are all integrated
• Vastly superior ease of use – easy transition
with no formal change management programs
needed
• Dashboards and workspaces – role based
• Accurate view of cost, part availability, budget
utilization, equipment movement , repairable
tracking
CITY FLEET
Key Business needs
• Managing more than 6000 Assets of various
departments including vehicles of over 300
models and heavy plants.
• City Fleet has got 8 different maintenance work
shops distributed in and around of Durban
• Core Fleet Maintenance and Integration with
JDE,BP Fuel and In-house solution
Solution offered
• Full ERP for Transportation & fleet
management
• Core Fleet Maintenance: Tyre, Preventive &
Corrective, Warranty
• Accident Management (Insurance Claims,
Accident Analysis)
• Fuel management, Vehicle license tracking,
• Hiring & Billing Management (Vehicle Hiring,
Billing)
• Tyre, management
Key Business benefits
• Efficient maintenance planning, timely parts
replacement
• Tight monitoring of Insurance Claims,
Accidents, better accountability
• Better Fuel & Tyre management leading to
reduced expenses
• Minimize down time of vehicles through good
prediction
Key Business needs
• Improving and streamlining business processes
for rental operations
• Analysis and insights for ensuring business
outcomes
• Single integrated solution for real time insight,
including accurate maintenance activities and
maintenance costs
• Optimize processes across sites, provide
anytime anywhere access to personnel
• Use latest technology without the burden of
costly and complex upgrade projects
• OpEx model, with flexibility to ramp up or down
as required
Solution offered
• Ramco Equipment Rental Management on Cloud
including end-to-end rental operations, asset life
cycle management, supply chain
• Portals and Dashboards
• Reporting and Integration Platforms on Cloud
• Advanced reporting and BI
• Mobility
• Tat Hong Web-Portal integration for customer
enquiries
• Finance integration for invoicing data with legacy
system
• Equipment tracking on maps
Key Business benefits
• Covers rental operations for huge fleet of
equipment for their rental operations
• Billing methodologies like calendar based, full month
based, proration, hour meter based billings to give
more flexibility in billing
• Improved workflows in rental – as equipment rental,
Maintenance, Purchasing and Inventory, are all
integrated
• Vastly superior ease of use – easy transition with no
formal change management programs needed
• Accurate view of cost, equipment availability,
budget utilization, equipment movement ,
repairable tracking
• Enterprise Reporting Platform to give better
insights.
Key Business needs
• To combine all the departments on a single
platform, especially finance and operations.
• Business processes currently handled by
independent systems with extensive manual
intervention.
• Reliability of information obtained had to be
manually monitored
• Duplication of data between different
departments
Solution offered
• Supply Chain Management (Purchase,
Inventory, Sales) Maintenance
Operation (EAM) Finance, Fixed Assets &
Equipments
Key Business Benefits
• Real-time visibility of Key Performance Indices (KPIs)
• Better operational intelligence for maintenance of
capital intensive assets.
• Better operational intelligence for maintenance of
capital intensive assets – high Return on Assets (ROA).
• Effective financial planning and budgeting-- lower Cost
of Capital (COC).
• Improved productivity of employees
• Established in 2001; it is the largest independent power project in Tamil Nadu.
• Current capacity: 330 MW with expansion plans up to 1410 MW. Fuel used:
Naptha Gas / Water
• Total number of RAMCO system users: 65
• ISO 14001:2004 Environment Management System Certificate
Immersive Experiences, Enchanted Customers
contact@ramco.com Copyright 2016, Ramco Systems Limited. Information subject to change. All rights acknowledged.

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Ramco Enterprise Asset Management (EAM) Solution - Overview

  • 1. Ramco EAM on Cloud
  • 2. Unplanned downtime can drain $20,000 profit loss per minute. 5% of the avg. production is lost to downtime every year Impact: $647bn annually 86% of maintenance is reactive (too late) or preventive (unnecessary) Maintenance department averages about 30% ‘wrench time’; Which leaves 70% time spent on data entry/retrieval, work-order reporting, and other paperwork Source1 | Source2 | Source3 Does your Asset Management need a re-boot?
  • 3. Power of One Unified Enterprise Solution Platform Innovations for User engagement HUB IT > MAIL IT > THUMB IT > BOT IT Smarter Decision Organization Analysis through a click Dynamic reporting/Data Package Optimization in real time Intelligence with Multi Agent Technology Power it with
  • 4. Asset Planning Services Inventory Management Procurement Finance & HR Asset lifecycle management Typical software ecosystem of Organisations Non-standardized processesMultiple clouds Disconnected Planning & ExecutionLegacy Platforms
  • 5. Leveraging the latest 6.0 powered by Ramco VirtualWorks® Larger IP on a single Platform Multi tenant Unified reporting Resource Optimization Real time analytics Desktop to Mobile Minimal Programming Intelligence embedded Integrated Suite: Power of One
  • 6. Core solution offeringRamco EAM Analytics eSignature Device Integration SOA Integration / CollaborationMobility Extension Toolkit Advanced Planning & Optimization Data UploadsEmbedded WorkflowAdvanced Reporting Wizard Interface Offline Maint. Enterprise Add-ons HCM Workforce Management Recruitment Employee Development Payroll & Benefits Planning Talent Management Planning & Budgeting Project Definition Project Planning & Tracking Billing Project Closure Project Management Asset Planning Capitalization Insurance Asset Inventory Depreciation Transfer Revaluation Disposal Fixed Assets Equipment Induction & Setup Preventive Maintenance Predictive Maintenance Shutdown / Outage Management Lubrication Safety & Permit Management Real Time Integration (RTI) Reliability Maintenance History Review Std. Procedures & Tasks Maintenance Budgets Inspection & Calibration Warranty & AMC Tracking Planning Folders Fault Reporting Downtime Analysis Work Management Work Logs Maintenance Management General Accounting Receivables Management Fixed Assets Management Management Accounting Consolidation & Reporting Finance & Accounting Grants & Funds Management Planning & Budgeting Financial Services Inventory & Procurement Inventory Analysis & Planning Warehouse Management Physical Inventory & Cycle Counting Subcontracting Supplier Portal Sourcing & Purchasing Inbound Logistics With HCM and Integrated Finance Rental & Lease Management Quotation Lease Order Management Reservations Distribution Lease Inquiry Site Inspection Billing Time Sheet Availability Management Customer Portal Lead Management Rental Rate Table Operator Certification Operator Assignment Outbound logistics
  • 7. With complete control over capital assets – From Commissioning Till Disposal Retire  Capital Procurement  Supplier Contracts  Supplier Payments  Asset Installation &  Commissioning  Fixed Assets Register  Equipment Induction  Maintenance Programs  Work Management  Failure Analysis & RCA  Maintenance Costing  Asset Retirement Proposal  Asset Sale/Scrap  Asset Planning & Budgeting  Asset Acquisition Proposal CONTROL RECONCILE AUDIT
  • 8. Application License CAPEX ● AMCs ● Scaling up costs Hardware Costs Servers ● Facility ● Service Desk ● Power ● AMC Implementation Costs Installation Cost Database, Web/App Servers Dev. & Runtime Licenses ● More AMCs Integration Costs Middleware License ● AMC IT Staffing Cost Retention ● Availability ● Recurring Upgrade and Refresh Cost Forced Migration ● More CAPEX Traditional Software solutions
  • 9. Leverage Mobility, Cloud & Analytics to transform asset management On Demand Monthly Subscription Pay as you Grow Evergreen & Fresh
  • 10. Power of One Unified Enterprise Solution Platform Innovations for User engagement HUB IT > MAIL IT > THUMB IT > BOT IT Smarter Decision Organization Analysis through a click Dynamic reporting/Data Package Optimization in real time Intelligence with Multi Agent Technology Power it with
  • 11. HUB IT with Ramco consolidate multiple screens into 1 powerful USER EXPERIENCE now lets Hub it Get everything you need to know and do @ a single place. Multiple stopovers make you tired before you get to your destination
  • 12. Maintenance Planning Hub– To Track & Monitor Work Progress
  • 13. Functional Groups Transactional Analytics Insightful Summary Transaction List Common Actions Frequently Accessed Work Details Decision Maintenance Planning Hub– To Track & Monitor Work Progress
  • 14. User preference setting for specific data/ criteria option Processing of Individual document Bulk Processing of Invoices View More details on selected document Flexible & Independent Search Quick Payment Info Partial Payment Facility Print Check Financial Hub
  • 15. You are a mechanic – you are in the plant and you identify a discrepancy – & you need to replace a part Typical scenario • You walk back to the system & check yourself parts availability • Or walkie someone in the storeroom & checks for part availability • The part is not available • You place order for the part and hope for the parts planner actions it immediately Adam Lofgren Time Taken > 30 mins Ramco M&E system Adam Lofgren (Line ME) Find partNew Scenario • Scan the part on your phone • Send an email to locate part • Within Seconds you receive status of part Quantity | Store Location | ETA | WIP parts Time Taken < 1 min MAIL IT
  • 16. Totally Unchained..!! Anywhere apps for – Mechanics – Storekeepers – Operators & – Maintenance Manager – Supervisors & Managers (for approval) Anywhere World Mobility for the maintenance ecosystem
  • 17. Warehouse Anywhere Map Views Stock Locators Full Barcode based Actions Geo-fencing Key features Stock Issue Transfers Track & Trace Stock Inquiry Stock Returns Stock Correction Cycle CountShipments Receipts Tool Crib Ops All at the click of a button Thumb itRamco Anywhere Apps
  • 18. Ramco Genie Received a request for a part ? . . Genie will prompt you with the right supplier based on price time of delivery & supplier rating the optimal quantity for the task in hand any existing open documents . . And will go ahead and prepare the document . . . . . . Prompting for your approval Prompt it
  • 19. Genie is Ramco’s Cognitive Intelligence tool which takes into account the historical data and suggests users the appropriate action Request Genie For Recommendation
  • 20. List of Quotations Genie Recommends:  Purchase Order OR  Contract OR  Quotation Recommended Supplier based on predefined parameters Genie For Recommendation
  • 21. List of Open Quotations for PR User to confirm on the supplier Genie Recommendation- Open Quotations
  • 22. Conversational UI - birth of #BOTS Getting your work done involves interacting with multiple presenting BOT IT User interfaces WebPeople Systems This adds a lot of reactionary delays before arriving at a desired response among others Solution? BOT It
  • 23. BOT IT – Use Case-Request for Remote Maintenance Support Control Centre, I need someone to guide me on how to install this complex component? Hi Gary, I understand that you are currently servicing a Coolant Engine. But I am not sure on which component you are facing difficulty? I am trying to replace a new model VALVE and the instructions are not very clear and hence am looking for support. I understand Gary. I understand that you have picked up AR Glasses from the Toolkit. Please wear it and enable the App in your mobile phone. I will put you onto James who can guide you on installation steps remotely through glasses – he seemed to be available right now and having certifications on this new model Valve. You would be able to view his comments on your Glasses and you can perform the steps accordingly.
  • 24. no screen no app just a chat window to ask what you want Conversational UI - birth of #BOTS BOT It an army of future BOTS getting ready to serve you Maintenance Engineer Inspection Supervisor Mechanic Welder
  • 25. Power of One Unified Enterprise Solution Platform Innovations for User engagement HUB IT > MAIL IT > THUMB IT > BOT IT Smarter Decision Organization Analysis through a click Dynamic reporting/Data Package Optimization in real time Intelligence with Multi Agent Technology Power it with
  • 26. Business users need real time inputs, not month-end MIS Information at Fingertip regardless of where you are - in the plant, at HO in business review meeting , or with vendors/partners Ramco EAM MES/ PLC / DCS / Telemetry/ SCADA Process Optimization – Ramco iPO Measured Inputs Computed Outputs Ramco RTI middleware Main Plant/Equipment (Sensors and Field Solution) Data captured from field devices flows into Automated Communication tools which is further integrated with Ramco’s platform.
  • 27. Powerful Analytics – For Insightful Decision Making • Top Line Stats In Single View • Role based Customization • Facility to drill in to details • Trending Visibility • Interactive Slice & Dice • Advanced Visualizations & Extensions • GeoMap & HeatMap Presentations • Self Service Analytics Mode • Storyboard facility to create presentations
  • 28. Powerful Analytics – For Insightful Decision Making
  • 29. Pre-Built Reports can be modeled in required Layout/ Format, for Statutory / Internal Reporting Purposes. Report Scheduler
  • 30. Power of One Unified Enterprise Solution Platform Innovations for User engagement HUB IT > MAIL IT > THUMB IT > BOT IT Smarter Decision Organization Analysis through a click Dynamic reporting/Data Package Optimization in real time Intelligence with Multi Agent Technology Power it with
  • 31.  Work Package Building  Tool Allocation  Line Maintenance Planning  Warehouse Capacity Planning  Consumption Based Planning  Vendor Managed Inventory Optimization  Material Planning  Work Force Scheduling Maintenance Optimization Warehouse Optimization Workforce Planning Inventory Optimization Shop Floor Optimization Real Time Optimization - Ramco iPO Multiple constraint based complex problem solving almost real time
  • 32. a day in the life of Marc, a Maintenance Planner Typical Scenario 1,000+ Work Orders 500+ Crew/Manpower 2,000+ spares, tools & services Everyday Work Planning Crew Rostering Resource Optimization Spare Parts not Available Engineer on Leave Assigned to wrong personnel Safety Permits not in place Tools Break- down Pending / Due Work Orders Behind each work order execution, resides several complex tasks: • Asset Availability • Work Planning & Scheduling • OHS Compliance In other words, a maintenance planner’s nightmare
  • 33. a day in the life of Marc, a Maintenance Planner Typical Scenario 1,000+ Work Orders 500+ Crew/Manpower 2,000+ spares, tools & services Everyday now Let’s add some variables to this Spare Parts not Available Engineer on Leave Assigned to wrong personnel Safety Permits not in place Tools Break- down Pending / Due Work Orders Behind each work order execution, resides several complex tasks: • Asset Availability • Work Planning & Scheduling • OHS Compliance In other words, a maintenance planner’s nightmare
  • 34. Howdoesitwork? Ramco maintenance planning and optimization After Multiple Plant Locations Planning1000+workorders 500+ crew/resources Before Solution for Marc -a day in the life of a maintenance planner Efficient Crew Rostering 0----------------------------------------------------------------12 12 hour shifts x 6 days with operational delays idledelay 72 hours work & repetitive shifts delay Scheduling | Creation & manage permits | crew management & assignment | Crew reallocation Work Planning Manual Automated Scheduling | Crew assignment optimization | Prioritized Crew allocation (based on multiple parameters) 0---------------------------------------------------------------8 8 hour shifts x 6 days zero operational delay 48 hours work & adequate rest Extra rest boosts productivity & safety Parts & Tools planning Unorganized storage leading to more pick- up time & inaccuracy Better planning with greater schedule accuracy
  • 35. $0 $1,000,000 $2,000,000 $3,000,000 $4,000,000 $5,000,000 $6,000,000 Y1 Y2 Y3 Y4 Y5 Cumulative Investment in New System Cumulative Benefits from New System OHS Compliant Maintenance Crew Rostering Faster Resolution of Issues + = 5x ROI 6x 5x 4x 3x 2x + Higher Customer Delight ActualUse-CaseScenario Ramco maintenance planning and optimization Multiple Plant Locations Planning1000+workorders 500+ crew/resources Efficient Work Planning + + Lower Maintenance Cost & increased productivity Solution for Marc -a day in the life of a maintenance planner
  • 36. Innovation at the core Innovation LabInnovation & Simplification at the Core
  • 37. Heading towards 95% automation 5% manual intervention Where are we heading? Presently we are at 60% automation 40% manual intervention
  • 38. “ We are proud to extend our R&D capability and anchor it in the heart of Singapore, one of the world’s greatest innovation platforms. In being able to benefit from the combined expertise of two acknowledged MRO sector players, the MRO Lab Singapore will be able to offer in very short order innovative solutions that are likely to deliver real benefits to our clients. - Franck Terner EVP, AIR FRANCE KLM Engineering & Maintenance
  • 39. Sandpit for Innovation Co-Funded by Singapore Government (Economic Development Board of Singapore) Helps Customers  Manage Internal bureaucracies  Try out new things without paying premium Multi-cultural / Multi-lingual / Multi-domain skills Strong Technological Ecosystem comprising of  Universities with brightest minds  Technological companies  Research Organizations Focus on Innovation: The Innovation Lab
  • 40. 10000+ Heavy Equipment/Fleet – including world’s top 2 Crane Rental Companies 4000+ Aircrafts | 39 Airlines | 21 Heli-Operators | 9 MROs A global leader in Aviation M&E / MRO 10000+ Road Transport Fleet managed in real time 100+ Process Plants, including some of the Fortune Companies Ramcohasbeenhelpingassetintensivecompaniesmanageavarietyofassets
  • 41. Core Business Application For Asset Intensive Business Models Manufacturing industries Fleet Maintenance Infrastructure Equipment Rental Power Plant Aviation MRO Core Business Application
  • 42.
  • 43. Backed by Investments from Goldman Sachs, JoHambro among others Part of the $1 Billion Ramco Group 12 patents in enterprise applications space in last 2 decades 21 Offices Worldwide, 1600+ Employees 10X growth in Market Cap in last 3 years
  • 44. Norske Skog Australasia replaces IBM Maximo with Ramco EAM on Cloud to leverage Superior Functionality, Usability, Mobility and Cloud to transform its Asset Intensive business Key Business needs • Replace the existing Maximo EAM and PeopleSoft Financials (versions became unsupported by OEMs) • Bridge functional gaps in Maximo, provide ease of use • Single integrated solution for real time insight, including accurate maintenance costs, part availability across sites • Optimize processes across sites, provide anytime anywhere access to personnel • Use latest technology without the burden of costly and complex upgrade projects • Opex model, with flexibility to ramp up or down as required Solution offered • Ramco Enterprise Asset Management on Cloud with Financials • 650 Users (subscriptions) • Portals and Dashboards • Reporting and Integration Platforms on Cloud • Improved process executions with straight through processing Key Business benefits • Implemented in 8 calendar months against 18 month Maximo and Peoplesoft took • Improved workflows in maintenance – as Maintenance, Project, Purchasing and Inventory, and Finance are all integrated • Vastly superior ease of use – easy transition with no formal change management programs needed • Dashboards and workspaces – role based • Accurate view of cost, part availability, budget utilization, equipment movement , repairable tracking
  • 45. CITY FLEET Key Business needs • Managing more than 6000 Assets of various departments including vehicles of over 300 models and heavy plants. • City Fleet has got 8 different maintenance work shops distributed in and around of Durban • Core Fleet Maintenance and Integration with JDE,BP Fuel and In-house solution Solution offered • Full ERP for Transportation & fleet management • Core Fleet Maintenance: Tyre, Preventive & Corrective, Warranty • Accident Management (Insurance Claims, Accident Analysis) • Fuel management, Vehicle license tracking, • Hiring & Billing Management (Vehicle Hiring, Billing) • Tyre, management Key Business benefits • Efficient maintenance planning, timely parts replacement • Tight monitoring of Insurance Claims, Accidents, better accountability • Better Fuel & Tyre management leading to reduced expenses • Minimize down time of vehicles through good prediction
  • 46. Key Business needs • Improving and streamlining business processes for rental operations • Analysis and insights for ensuring business outcomes • Single integrated solution for real time insight, including accurate maintenance activities and maintenance costs • Optimize processes across sites, provide anytime anywhere access to personnel • Use latest technology without the burden of costly and complex upgrade projects • OpEx model, with flexibility to ramp up or down as required Solution offered • Ramco Equipment Rental Management on Cloud including end-to-end rental operations, asset life cycle management, supply chain • Portals and Dashboards • Reporting and Integration Platforms on Cloud • Advanced reporting and BI • Mobility • Tat Hong Web-Portal integration for customer enquiries • Finance integration for invoicing data with legacy system • Equipment tracking on maps Key Business benefits • Covers rental operations for huge fleet of equipment for their rental operations • Billing methodologies like calendar based, full month based, proration, hour meter based billings to give more flexibility in billing • Improved workflows in rental – as equipment rental, Maintenance, Purchasing and Inventory, are all integrated • Vastly superior ease of use – easy transition with no formal change management programs needed • Accurate view of cost, equipment availability, budget utilization, equipment movement , repairable tracking • Enterprise Reporting Platform to give better insights.
  • 47. Key Business needs • To combine all the departments on a single platform, especially finance and operations. • Business processes currently handled by independent systems with extensive manual intervention. • Reliability of information obtained had to be manually monitored • Duplication of data between different departments Solution offered • Supply Chain Management (Purchase, Inventory, Sales) Maintenance Operation (EAM) Finance, Fixed Assets & Equipments Key Business Benefits • Real-time visibility of Key Performance Indices (KPIs) • Better operational intelligence for maintenance of capital intensive assets. • Better operational intelligence for maintenance of capital intensive assets – high Return on Assets (ROA). • Effective financial planning and budgeting-- lower Cost of Capital (COC). • Improved productivity of employees • Established in 2001; it is the largest independent power project in Tamil Nadu. • Current capacity: 330 MW with expansion plans up to 1410 MW. Fuel used: Naptha Gas / Water • Total number of RAMCO system users: 65 • ISO 14001:2004 Environment Management System Certificate
  • 48. Immersive Experiences, Enchanted Customers contact@ramco.com Copyright 2016, Ramco Systems Limited. Information subject to change. All rights acknowledged.