Mumbai Salesforce User Group Inaugural Meetup

1. Mumbai Salesforce.com User Group
Meeting
Sept 28, 2013
By: Rakesh Gupta (User Group Leader)

2. Agenda
Time
Topic
10:00a – 10:45 a
Welcome, Introduction and about Success community
10:45a – 11:00a
Break
11:00a – 11:30a
Developer: Winter „14

3. User Group Mission
Network
•
•
Professional Networking
Speak up – we don‟t bite!
Sharing
•
•
•
Awareness
Education
Best Practices
Success
•
As the community grows, we all succeed…

4. Success Community
• Answers
• Help & Training
• Collaboration
• Ideas
• User Groups
• Known Issues
http://success.salesforce.com
Update your profile & photo | Join groups (including ours!)

5. Local Salesforce Jobs
Salesforce opportunities with local user group member organizations
Organization: Doyen
Role: Developer and team lead
How to Contact: Jacob Mathew (jacobm@doyen.co.in)

6. How to connect with us?
@SFDC_Mumbai
Mumbai@salesforceusergroups.com
http://Mumbai.salesforceusergroups.com
Leaders
Rakesh Gupta| @rakeshistom

7. NOVEMBER 18-21, 2013 | SAN FRANCISCO
Save $100 with promo code:
D13MVPREF
• Announced Keynote speakers:
Marc Benioff, Sheryl Sandberg,
Marissa Mayer, Deepak Chopra
• 350+ partners in the Cloud Expo
• 1000+ breakout sessions
• Green Day performing at AT&T Park
• Live: Road to Dreamforce bit.ly/RoadToDF13
www.dreamforce.com

8. About Me
Who are you?
Where do you work?
What do you do?
How long have you been working with Salesforce?
Have you ever been to a WI Salesforce User Group
meeting?

9. Winter ’14
Release Preview
Note: Any unreleased services or features referenced in this or other press releases or public statements are not currently available
and may not be delivered on time or at all. Customers who purchase Salesforce.com services should make their purchase decisions
based upon features that are currently available.

10. Dates You Need to Know
Sandbox
Production
• Preview window began Sep 6-7
• Release dates vary: Sep 20 – Oct 12
• Full schedule: bit.ly/Winter14ReleaseDates
Act now to explore, plan and test!

11. Success Community: Release Readiness
•Product Info
•Product Managers
•Salesforce Experts
•Resources
•Webinars
•Known Issues
bit.ly/ReleaseReadinessChatterGroup

12. New Release Resources
New Release Site
• bit.ly/Winter14ReleaseSite
Release Preview
• bit.ly/Winter14ReleasePreview
Release Notes
• bit.ly/Winter14ReleaseNotes
Pre-Release Org
• bit.ly/Winter14PreReleaseSignUp
Release Training
(coming Oct 4th)
• bit.ly/Winter14ReleaseTraining
Release Readiness Group
• bit.ly/ReleaseReadinessChatterGroup

13. Performance Edition (PXE)
• Replaces Unlimited Edition
• UE still available for new customers until Nov 2013
• Bundles UE CRM & Platform with most other Salesforce.com
products
• Data.com
• Work.com
• Identity
• Live Agent
• Salesforce Knowledge
• Additional sandbox functionality

14. Sales Cloud
• Salesforce Console for Sales
• Use cases for inside sales, account managers (call list, etc.)
• Extra license cost per user

15. Sales Cloud
• Social Accounts & Contacts
• Profile Photos
• Social Network fields
• Salesforce for Outlook Side Panel
• Event Association
• Send & Add Button
• Custom Opportunity Splits (Pilot)
• Collaborative Forecasting
• Supports Opportunity Splits
• Supports Product Family Forecasting
• Hide View Hierarchy
• Pricebooks
• Available in Lookup relationships
• Customize Search Layouts

16. Service Cloud
•Service Cloud Console renamed to Salesforce Console for Service
•Service Communities
•Prepackaged self-service portal with Chatter Answers and Ideas
preconfigured
•Entitlements
•Recurring milestones allow milestones to repeat within an
entitlement process whenever the milestone criteria match the case
criteria.
•Entitlement Versioning
•Milestone Feed Items
•Milestone Tracker on Case Feed (countdown to next milestone)
•Knowledge
•Read Only license included - still need an add-on license for
Knowledge Authors
•Smart Links

17. Chatter
• New User Profile with Sub Tab Apps
• Publisher Actions
• Groups & Topics
• Log A Call
• Custom Canvas Actions (Pilot)
• Rich Text fields in Publisher Actions

18. Chatter
• Topics
• Follow Topics – enable through Feed Tracking
• Merge Duplicate Topics
• Topic Triggers
• Topic Permissions
• @mention Chatter Groups
• Behavior Change: Files posted to Private Groups
get Collaborator Access by default

19. Chatter
• Archive Chatter Groups
• Length of Posts & Comments
increased 5x to 5000 characters
• Mobile App Redirect from Email
• Mobile Friendly Email Templates
• New Rich Previews:
Hulu, Brightcove, vidyard, Ustream, xStranormal, Twitpics, G+, Linked
In, Twitter, The
Verge, BBC.uk, BBC.com, Gizmodo, Gawker, Vine, Financial Times

20. Communities
•Expert Series Webinars - http://bit.ly/CommunitiesImplementationGroup
•Moderation – Flagging
•Default profile for self-registration
•Group Digest Emails – great for Success Community
•Sharing Groups (for HVPU)
•AJAX Toolkit Support

21. Site.com
• Multi-lingual Support
• Supported in sandbox environments
• Import html/css/js
• Broken Link Finder
• Live Mode
• Doc Type is now HTML 5

22. Analytics
• Historical Trending
• Embedded Analytics
• Analytics API
• Hide/Show Role Hierarchy
• Resize Left Pane of Reports page
• Create & Customize List Views is now a permission

23. Mobile
• Chatter Mobile 4.1
• New UI & Global Search
• Compact Layouts
• Launch from emails
• Manage via Connected Apps
•Publisher Actions

24. Force.com
• Setup Search
• Groups, Permission Sets, Profiles, Roles, Users
• Enhanced Lookups – search more than the name
• Workflow on User object
• Use cases for deactivating based on usage and alerting to
elevated permissions
•
Approval Comment merge fields in email templates
• State & Country Picklists – not just US/Canada anymore!
• Rename Standard Objects & Fields via Metadata API
• Freeze User accounts
• Data Import Wizard (Beta)

25. Connected Apps
• Framework for administration and logging for apps accessing an org
• Official Salesforce.com Apps get an admin install!
• Ant Migration Tool
• Chatter Desktop
• Chatter for Android
• Chatter for BlackBerry
• Chatter for iOS
• Data Loader Bulk
• Data Loader Partner
• Force.com IDE
• Salesforce Files
• Salesforce for Outlook
• Salesforce Mobile Dashboards
• Salesforce Touch
• Workbench
• Block apps for everyone

26. Security
• Restrict domains in user email addresses
• SAML SSO Enhancements (see release notes)
• Security Session Levels
• Native Two Factor Authentication
• iOS/Android – Salesforce Authenticator App
• Google Authenticator
• Any OpenID Connect server can be used as an auth provider
• Brandable Login Pages
• User Sharing
• Description field on Sharing Rules
• Manager Groups

27. Sandbox Types
Developer
Developer Pro
Full
1 Day
1 Day
29 Days
Copies Data
No
No
Yes
Templates
No
No
Yes
200MB
1GB
(~500K records)
Match production
Refresh Interval
Sandbox Size

28. Winter ’14
Developer Preview
http://bit.ly/Winter14DevPreview

29. Change Sets & Deployment
• Post templates for Approvals in Chatter are now available as change
sets
• User permissions, such as “Manage Users” are now included in profile
settings for change sets.
• Change set deployments are now queued to avoid collisions between
multiple users trying to deploy changes at the same time

30. Developer Console
• Code Search! CTRL+Shift+H
• Supports JavaScript, XML,
CSS, and plain text
• Define log levels for a classes
and triggers
• Query Editor now supports
SOSL search
• Visualforce Preview

31. HTML5 Attributes & Components
• New Component: <apex:input>
• New Attribute: type for <apex:input> and
<apex:inputField>
• New Attribute: list generates <datalist>Add arbitrary
attributes Example: data-RecordID
• Placeholder, pattern client-side validation & title
• <apex:includeScript> new attribute: loadOnReady

32. Apex Updates
• Governor Limit Changes: Code statement limit has ben removed &
replaced
with max CPU time
• Synchronous: 10,000 ms
• Asynchronous: 60,000 ms
• Triggers on Topic and TopicAssignment
• Lots of new classes and methods including Chatter in Apex

33. Analytics API
• Allows for integrating Salesforce report data into apps programmatically
• REST API
• Authenticate via OAuth
• Encode responses and requests in JSON
 Resources to:
– query report metadata
– get report results dynamically at the summary or record detail level
 Immediate results or run async and store results for later

34. Thank You!
Don’t forget to join us on the Success Community!
http://Mumbai.salesforceusergroups.com