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Managing Governance Across the Social Landscape

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Managing Governance Across the Social Landscape

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Most enterprises are trying to understand -- and roll out -- social capabilities across the enterprise, but many are concerned about the lack of governance controls for social activities in SharePoint and Yammer. This presentation helps set the stage for what is available out of the box, and what organizations should be thinking about to better govern their social deployments.

Most enterprises are trying to understand -- and roll out -- social capabilities across the enterprise, but many are concerned about the lack of governance controls for social activities in SharePoint and Yammer. This presentation helps set the stage for what is available out of the box, and what organizations should be thinking about to better govern their social deployments.

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Managing Governance Across the Social Landscape

  1. 1. • How are people using social tools? • What changes have happened in SharePoint due to Microsoft’s plans for social, and what is coming next? • How will social impact my business? • How does social impact my SharePoint planning, and my ability to manage SharePoint across the enterprise?
  2. 2. Christian Buckley, Director, Product Evangelism at Metalogix • Microsoft MVP for SharePoint Server • Most recently at Microsoft, part of the Microsoft Managed Services team (now Office365-Dedicated) and then Advertising Operations • Prior to Microsoft, was a senior consultant, working in the software, supply chain, and grid technology spaces focusing on collaboration • Co-founded and sold a collaboration software company to Rational Software. At another startup (E2open), helped design, build, and deploy a SharePoint-like collaboration platform (Collaboration Manager), onboarding numerous high-tech manufacturing companies, including Hitachi, Matsushita (Panasonic), and Seagate • Co-authored ‘Microsoft SharePoint 2010: Creating and Implementing Real-World Projects’ link (MS Press, March 2012) and 3 books on software configuration management. • Twitter: @buckleyplanet Blog: buckleyplanet.com Email: cbuck@metalogix.com
  3. 3. Just released from Microsoft Press Order your copy at http://oreil.ly/qC4loT Tackle 10 common business problems with proven SharePoint solutions • Set up a help desk solution to track service requests • Build a modest project management system • Design a scheduling system to manage resources • Create a site to support geographically dispersed teams • Implement a course registration system • Build a learning center with training classes and resources • Design a team blog platform to review content • Create a process to coordinate RFP responses • Set up a FAQ system to help users find answers quickly • Implement a cost-effective contact management system
  4. 4. Governance is about taking action to help your organization organize, optimize, and manage your systems and resources.
  5. 5. never static living breathing process adaptable needs of your business
  6. 6. • SharePoint out of the box is a powerful platform • But many organizations don’t think they have the time, money, people to spend on planning • The same can be said for governance • The result? • • • Site sprawl Unfettered content Process lawlessness
  7. 7. Many organizations are experiencing a “Governance Crisis” – how to manage their users and rapidly growing data across many different platforms. Cloud computing provides an opportunity to move commodity infrastructure and services to cloud-based services managed by some of the world’s leading technology companies, reducing risk and optimizing resource utilization. Chris Beckett SharePointBits.com SharePoint Certified Master (MCM) As infrastructure and services increasingly are distributed across public, managed and private cloud environments, the need for sophisticated tools to support Governance and Administration will be essential. Governance and Administration for Hybrid Deployments (whitepaper)
  8. 8. Changes to SharePoint
  9. 9. WCM
  10. 10. Office
  11. 11. Search
  12. 12. Social
  13. 13. Online st 1
  14. 14. Change is coming to all of your enterprise applications
  15. 15. The Evolution of Social inside SharePoint
  16. 16. You
  17. 17. So does she Him too
  18. 18. As she posts… Everyone following her gets notified
  19. 19. Write Read
  20. 20. The micro-feed enables users to do the following: • Participate in conversations by posting comments and replies • Post pictures and links • Use tags (starting with the # symbol) to define keywords that users can follow and search for • Use mentions (starting with the @ symbol) to tag users in posts and replies • Indicate agreement with comments and replies by clicking Like. • Follow people, documents, sites, and tags to customize their feed Office 365 has all these capabilities too.
  21. 21. • • • • • • • • Innovation Find an Expert Sharing Discussions Knowledgebase Ad hoc collaboration Rich media sharing Anywhere access
  22. 22. Social Architecture
  23. 23. User Profile Service Profile DB (per-service) People and tag following User profile properties Managed Metadata Content DB (site collection per-user) #Hashtags Site and document following Feed posts For more of a dev perspective with detail on APIs, Beyond Social Personal storage space
  24. 24. Conversations are stored in a Content Database in Micro-feed-type lists, and the rest, such as tags, etc., are in a User Profile Social Database
  25. 25. • Client-side • Server-side
  26. 26. Today  Option to replace SharePoint Newsfeed with Yammer  Yammer app for SharePoint  SharePoint 2013 on-premises guidance Tomorrow Future  New User Experience  External Communication  Document conversations  Email integration  Office 365 Single sign-on  Enhanced messaging
  27. 27. What happens with permissions? How do I manage taxonomy? What are the storage concerns? Am I able to meet my auditing and compliance requirements? What are my reporting options? Is there real-time monitoring? Can I enforce governance policies?
  28. 28. Moving Forward
  29. 29. Christian Buckley cbuck@metalogix.com +1 425-246-2823 @buckleyPLANET www.buckleyPLANET.com and www.Metalogix.com Order your copy at http://oreil.ly/qC4loT Additional Resources available • Beyond Social – Tailor SharePoint 2013 social features according to your needs, procedures and compliance regulations (Adis Jugo) http://slidesha.re/17o7IFO • What's new in social computing in SharePoint Server 2013 (TechNet) http://bit.ly/16QcyO6 • Governance and Administration for Hybrid Deployments (Chris Beckett whitepaper) http://bit.ly/XmqBIc

Editor's Notes

  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • Note, this is the design so not using real numbers.A dashboard – a simple way to provide a bunch of data in one single view. Think about your car dashboard.

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