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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Enterprise Resource Planning
Internal Assignment Applicable for June 2021 Examination
1. The following complaint is brought to your attention in the organization:
“Customers are not satisfied because of the lack of prompt response from the organisation
regarding delivery and after sales service ".
Can Implementation of an ERP solution address this complaint? Describe the areas of business
you would identify for implementation in such a situation. How can new
technologies help the organisation create satisfied customers? (10 Marks)
2. “A well-executed ERP system is a springboard for launching a company into e-business “.
Discuss this with an example. (10 Marks)
NMIMS Fully solved assignment available for session June
2021,
your last date is 29th May 2021.
Cheapest price guarantee with quality.
Charges INR 199 only per assignment. For more
information you can get via mail or Whats app also
Mail id is aapkieducation@gmail.com
Our website www.aapkieducation.com
After mail, we will reply you instant or maximum
1 hour.
Otherwise you can also contact on our
whatsapp no 8791490301.
Contact no is +91 87-55555-879
3. Whole Foods, a company that manufactures, markets and distributes food products has a
partially computerised system where the sales person prepares a sales order and a data entry
operator records it in a system. This has resulted in errors and delay in executing the order.
The company is planning to develop a new system to enable salespeople to enter sales data
more accurately and promptly. According to the marketing director who is proposing the
system, salespeople would use the system to record information about customer orders
instead of data entry operators having to transcribe order information from sales order entry
forms. Whole Foods is identifying a solution that would reduce the production time and
provide support to sales and marketing.
a. How can an ERP address their concern? How will integration help in reducing the
production time? (5 Marks)
b. Identify the players and discuss the inter relationship between various functions by
presenting the order fulfilment process. (5 Marks)
.
NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Operations and Supply Chain Strategies
Internal Assignment Applicable for June 2021 Examination
1. Mr. Gupta is supply chain manager at Mega Mart one of the leading retail organization.
In the initial days of COVID 19 situation there was sudden rise in demand of FMCG
products. It was different kind of the disruption for the retail industry. In that scenario
every business required some competitive edge to sustain in market. Discuss different supply
chain drivers with Mr. Gupta that ultimately helps Mega Mart to enables entire
supply chain. (10 Marks)
2. Mr. Bansal was working with reputed tuition classes and having rich experience in
teaching. One-day innovative idea came to his mind to start online classes. This idea
will give Mr. Bansal more students and better geographic reach. Suddenly he left the
job and started his online classes business. He struggles a lot in initial days of business
but later he manages his business in break even. Explain existing situation of online
learning classes with respected to industry life cycle. (10 Marks)
3. XYZ Ltd Tourism Company running business from last 10 years and have many good
customer base. Company also operated offices in multiple cities. But due to COVID 19
company faced a lots of challenges. Because of such pandemic situation people were
not traveling and not using any of company’s service. At the same time company was
not able to generate revenue and not able provide salaries to employees.
a. You are appointed as business consultant in the organization. Suggest some corporate
level strategies that ultimately helps them. (5 Marks)
b. Should company use retrenchment strategy or not? Discuss
NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Procurement Management
Internal Assignment Applicable for June 2021 Examination
1. Explain Procure to Pay cycle with example for an Automobile spare part industry who
is using SAP ERP. Also explain roles and responsibility of Procurement Manager
within same example?
2. You are the buyer in textile industry M/s Weave, your management has given you
responsibility to procure a critical capex. Using Total cost of ownership analyze your
decision. What all cost are involved in the same? Explain in detail considering all
phases and lifecycle of product and how it will affect your procurement decision.
(10 Marks)
3. You are buyer in one of the key real estate organisation M/s Brick Developers Pvt ltd.
a. You have been given to manage Inventory Management is one of the key activity which
requires daily monitoring. Explain how vendor managed inventory can help your
organization? How does it varies compared to stock less buying?
(5 Marks)
b. Your CPO has asked you to help him to write down requirement to keep in mind for
new supplier registration process? What are parameter you will check before
onboarding the supplier? (5 Marks)
NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Project Management
Internal Assignment Applicable for June 2021 Examination
1. Provide details for each stages of the “Generic Project Life Cycle Model” for a
hypothetical project of conducting Annual Day in your university. Include specific
actions which are required in this project and give your comment about which will be the
most critical stage for this project.
2. Government is undertaking a major renovation in railway infrastructure. There are four
possible options (Project-01 to Project-04). Based on your instructions, following data
about the feasibility of the projects were collected. Data is in two parts. The ratings (on a
scale of 1 to 10, where 1 indicate POORand 10 indicate GOOD) on eight aspects and
financial information. Conduct the feasibility analysis – based on rating and using (Net
Present Value) NPV method (use Discounting Rate as 10% per year). Give your
recommendation for the type of project to be selected for this purpose.
Feasibility Project-1 Project-2 Project-3 Project-4
Operational 3 5 7 7
Market 7 6 7 5
Technical 7 2 5 3
Economic 8 2 5 3
Financial 6 10 5 4
Legal and Regulatory 2 5 9 5
Environmental 2 7 10 7
Social 5 2 6 4
I C1 C2 C3 C4 C5 C6
Project-01 Cashflow -45 15 15 15 15 15 15
Project-02 Cashflow -50 20 20 20 20 20
Project-03 Cashflow -60 25 25 25 25
Project-04 Cashflow -55 18 18 18 18 18 18
(10 Marks)
3. A project has 11 activities: Activity-A to Activity-K.
a. Prepare a network diagram and list different chains of activities. Use the following
information.
Activity No: A B C D E F G H I J K
Predecessor A B B D D C F,G E H,I,J
(5 Marks NMIMS Fully solved assignment available for session
June 2021,
your last date is 29th May 2021.
Cheapest price guarantee with quality.
Charges INR 199 only per assignment. For more
information you can get via mail or Whats app also
Mail id is aapkieducation@gmail.com
Our website www.aapkieducation.com
After mail, we will reply you instant or maximum
1 hour.
Otherwise you can also contact on our
whatsapp no 8791490301.
Contact no is +91 87-55555-879
b. Compute the project duration and identify critical path. Use the following additional
information.
(5 Marks)
NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Service Operations Management
Internal Assignment Applicable for June 2021 Examination
1. Discuss the Role of Service Engineers in ‘Engineering’ Service Operations. Explain the
three techniques used to evaluate service operations with reference to a Banking/ Financial
Service setup
2. Discuss the concept of Front Office & Back Office in Service Operations. Explain which
services are categorized in these two types w.r.t. a Healthcare (Hospital) setup
(10 Marks)
3. The Education Sector is a good example wherein the Service operations involves elaborate
planning prior to the start of each processing cycle (academic year). The services are
evaluated by the customers and rated highly based on the ‘service’ that the institute provides.
With reference to the education sector discuss the following aspects of service operations
a. Discuss the elements that are planned in a Service Framework. (5 Marks)
b. To ensure that all processes will run effectively and error free, how can educational institutes
adopt the concept of Service (Blueprinting) in their operations. (5 Marks)
NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Total Quality Management
Internal Assignment Applicable for June 2021 Examination
1. As per news reports, Samsung's clients were asking the company to develop a 200MP
sensor last year. However, technical difficulties with production yield resulted in the
failure of Korean company to deliver the sensor on time. Samsung is trying hard to
overcome those hurdles and is all set to introduce a 200MP camera for Smartphone this
year. As a consultant how are you going to help Samsung to understand the client’s
needs, and further translate them into product features and quality plan for the new
products while keeping the other global competitors’ performance in view? (10 Marks)
2. Stephen Hawking and other well-renowned scientists attempt to understand our universe,
in part, by trying to understand its beginning, a theory commonly known as “the big bang.”
Starting at, or striving for, the where, why, and how of something has even become a part
of the nomenclature, now often referred to with a “zero”—Ground Zero (when, where) and
Patient Zero (who). It’s no different with Statistical Process Control, or SPC, minus the
zero, perhaps. Explain the methods of SPC using suitable example(s). Discuss the main
objectives of SPC. (10 Marks)
3. In order to foster a culture of Innovation and focus on Quality, the Hindustan Zinc’s
Pantnagar metal plant has 17 active quality circle (QC) teams at present. The employees
also take great pride in voluntarily driving the circles and achieving new heights to deliver
business targets, strengthen reliabilities of asset and contributing towards sustainable
growth, team building, reduction in waste and create a stress free work environment.
Source: India CSR network (2021, 5th Jan). Hindustan Zinc’s Pantnagar Metal Plant wins
big at the National Convention on Quality Concepts Awards 2020
https://indiacsr.in/hindustan-zincs-pantnagar-metal-plant-wins-big-at-the-national-conventionon-
quality-concepts-awards-2020/
a. Explain the concept of quality circle. Discuss the composition of quality circle
b. Discuss the main characteristics of Quality Circles. What are the main objectives of
quality circles? Explain how Quality circles lead to stress free work environment. (5 Marks)

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ERP Solution Addresses Customer Complaints

  • 1. NMIMS Global Access School for Continuing Education (NGA-SCE) Course: Enterprise Resource Planning Internal Assignment Applicable for June 2021 Examination 1. The following complaint is brought to your attention in the organization: “Customers are not satisfied because of the lack of prompt response from the organisation regarding delivery and after sales service ". Can Implementation of an ERP solution address this complaint? Describe the areas of business you would identify for implementation in such a situation. How can new technologies help the organisation create satisfied customers? (10 Marks) 2. “A well-executed ERP system is a springboard for launching a company into e-business “. Discuss this with an example. (10 Marks) NMIMS Fully solved assignment available for session June 2021, your last date is 29th May 2021. Cheapest price guarantee with quality. Charges INR 199 only per assignment. For more information you can get via mail or Whats app also Mail id is aapkieducation@gmail.com Our website www.aapkieducation.com After mail, we will reply you instant or maximum 1 hour. Otherwise you can also contact on our whatsapp no 8791490301. Contact no is +91 87-55555-879 3. Whole Foods, a company that manufactures, markets and distributes food products has a partially computerised system where the sales person prepares a sales order and a data entry operator records it in a system. This has resulted in errors and delay in executing the order. The company is planning to develop a new system to enable salespeople to enter sales data more accurately and promptly. According to the marketing director who is proposing the system, salespeople would use the system to record information about customer orders instead of data entry operators having to transcribe order information from sales order entry forms. Whole Foods is identifying a solution that would reduce the production time and provide support to sales and marketing.
  • 2. a. How can an ERP address their concern? How will integration help in reducing the production time? (5 Marks) b. Identify the players and discuss the inter relationship between various functions by presenting the order fulfilment process. (5 Marks) . NMIMS Global Access School for Continuing Education (NGA-SCE) Course: Operations and Supply Chain Strategies Internal Assignment Applicable for June 2021 Examination 1. Mr. Gupta is supply chain manager at Mega Mart one of the leading retail organization. In the initial days of COVID 19 situation there was sudden rise in demand of FMCG products. It was different kind of the disruption for the retail industry. In that scenario every business required some competitive edge to sustain in market. Discuss different supply chain drivers with Mr. Gupta that ultimately helps Mega Mart to enables entire supply chain. (10 Marks) 2. Mr. Bansal was working with reputed tuition classes and having rich experience in teaching. One-day innovative idea came to his mind to start online classes. This idea will give Mr. Bansal more students and better geographic reach. Suddenly he left the job and started his online classes business. He struggles a lot in initial days of business but later he manages his business in break even. Explain existing situation of online learning classes with respected to industry life cycle. (10 Marks) 3. XYZ Ltd Tourism Company running business from last 10 years and have many good customer base. Company also operated offices in multiple cities. But due to COVID 19 company faced a lots of challenges. Because of such pandemic situation people were not traveling and not using any of company’s service. At the same time company was not able to generate revenue and not able provide salaries to employees. a. You are appointed as business consultant in the organization. Suggest some corporate level strategies that ultimately helps them. (5 Marks) b. Should company use retrenchment strategy or not? Discuss NMIMS Global Access School for Continuing Education (NGA-SCE) Course: Procurement Management Internal Assignment Applicable for June 2021 Examination 1. Explain Procure to Pay cycle with example for an Automobile spare part industry who is using SAP ERP. Also explain roles and responsibility of Procurement Manager within same example?
  • 3. 2. You are the buyer in textile industry M/s Weave, your management has given you responsibility to procure a critical capex. Using Total cost of ownership analyze your decision. What all cost are involved in the same? Explain in detail considering all phases and lifecycle of product and how it will affect your procurement decision. (10 Marks) 3. You are buyer in one of the key real estate organisation M/s Brick Developers Pvt ltd. a. You have been given to manage Inventory Management is one of the key activity which requires daily monitoring. Explain how vendor managed inventory can help your organization? How does it varies compared to stock less buying? (5 Marks) b. Your CPO has asked you to help him to write down requirement to keep in mind for new supplier registration process? What are parameter you will check before onboarding the supplier? (5 Marks) NMIMS Global Access School for Continuing Education (NGA-SCE) Course: Project Management Internal Assignment Applicable for June 2021 Examination 1. Provide details for each stages of the “Generic Project Life Cycle Model” for a hypothetical project of conducting Annual Day in your university. Include specific actions which are required in this project and give your comment about which will be the most critical stage for this project. 2. Government is undertaking a major renovation in railway infrastructure. There are four possible options (Project-01 to Project-04). Based on your instructions, following data about the feasibility of the projects were collected. Data is in two parts. The ratings (on a scale of 1 to 10, where 1 indicate POORand 10 indicate GOOD) on eight aspects and financial information. Conduct the feasibility analysis – based on rating and using (Net Present Value) NPV method (use Discounting Rate as 10% per year). Give your recommendation for the type of project to be selected for this purpose. Feasibility Project-1 Project-2 Project-3 Project-4 Operational 3 5 7 7 Market 7 6 7 5 Technical 7 2 5 3 Economic 8 2 5 3 Financial 6 10 5 4 Legal and Regulatory 2 5 9 5 Environmental 2 7 10 7 Social 5 2 6 4 I C1 C2 C3 C4 C5 C6 Project-01 Cashflow -45 15 15 15 15 15 15 Project-02 Cashflow -50 20 20 20 20 20 Project-03 Cashflow -60 25 25 25 25 Project-04 Cashflow -55 18 18 18 18 18 18
  • 4. (10 Marks) 3. A project has 11 activities: Activity-A to Activity-K. a. Prepare a network diagram and list different chains of activities. Use the following information. Activity No: A B C D E F G H I J K Predecessor A B B D D C F,G E H,I,J (5 Marks NMIMS Fully solved assignment available for session June 2021, your last date is 29th May 2021. Cheapest price guarantee with quality. Charges INR 199 only per assignment. For more information you can get via mail or Whats app also Mail id is aapkieducation@gmail.com Our website www.aapkieducation.com After mail, we will reply you instant or maximum 1 hour. Otherwise you can also contact on our whatsapp no 8791490301. Contact no is +91 87-55555-879 b. Compute the project duration and identify critical path. Use the following additional information. (5 Marks) NMIMS Global Access School for Continuing Education (NGA-SCE) Course: Service Operations Management Internal Assignment Applicable for June 2021 Examination 1. Discuss the Role of Service Engineers in ‘Engineering’ Service Operations. Explain the three techniques used to evaluate service operations with reference to a Banking/ Financial Service setup 2. Discuss the concept of Front Office & Back Office in Service Operations. Explain which services are categorized in these two types w.r.t. a Healthcare (Hospital) setup (10 Marks) 3. The Education Sector is a good example wherein the Service operations involves elaborate
  • 5. planning prior to the start of each processing cycle (academic year). The services are evaluated by the customers and rated highly based on the ‘service’ that the institute provides. With reference to the education sector discuss the following aspects of service operations a. Discuss the elements that are planned in a Service Framework. (5 Marks) b. To ensure that all processes will run effectively and error free, how can educational institutes adopt the concept of Service (Blueprinting) in their operations. (5 Marks) NMIMS Global Access School for Continuing Education (NGA-SCE) Course: Total Quality Management Internal Assignment Applicable for June 2021 Examination 1. As per news reports, Samsung's clients were asking the company to develop a 200MP sensor last year. However, technical difficulties with production yield resulted in the failure of Korean company to deliver the sensor on time. Samsung is trying hard to overcome those hurdles and is all set to introduce a 200MP camera for Smartphone this year. As a consultant how are you going to help Samsung to understand the client’s needs, and further translate them into product features and quality plan for the new products while keeping the other global competitors’ performance in view? (10 Marks) 2. Stephen Hawking and other well-renowned scientists attempt to understand our universe, in part, by trying to understand its beginning, a theory commonly known as “the big bang.” Starting at, or striving for, the where, why, and how of something has even become a part of the nomenclature, now often referred to with a “zero”—Ground Zero (when, where) and Patient Zero (who). It’s no different with Statistical Process Control, or SPC, minus the zero, perhaps. Explain the methods of SPC using suitable example(s). Discuss the main objectives of SPC. (10 Marks) 3. In order to foster a culture of Innovation and focus on Quality, the Hindustan Zinc’s Pantnagar metal plant has 17 active quality circle (QC) teams at present. The employees also take great pride in voluntarily driving the circles and achieving new heights to deliver business targets, strengthen reliabilities of asset and contributing towards sustainable growth, team building, reduction in waste and create a stress free work environment. Source: India CSR network (2021, 5th Jan). Hindustan Zinc’s Pantnagar Metal Plant wins big at the National Convention on Quality Concepts Awards 2020 https://indiacsr.in/hindustan-zincs-pantnagar-metal-plant-wins-big-at-the-national-conventionon- quality-concepts-awards-2020/ a. Explain the concept of quality circle. Discuss the composition of quality circle b. Discuss the main characteristics of Quality Circles. What are the main objectives of quality circles? Explain how Quality circles lead to stress free work environment. (5 Marks)