The document explores the impact of smartphone usage on raising awareness of public child welfare issues in the Hulu Langat community. It outlines research objectives, questions, and the significance of the study, focusing on the community's awareness and actions related to child protection facilitated by smartphone applications. The study employs qualitative methods to analyze data gathered through interviews, emphasizing the role of social media in information dissemination and community engagement regarding child welfare.

1. Usage of Smartphone In Creating Awareness
On Public Child Welfare Issues
of Hulu Langat Community
By: Anita Mohd Rais
Supervisor:
11

2. INTRODUCTION
22

3. Background of the Study
33

4. Background of the Study
44

5. Problem Statement
• The usage of smartphone software applications has changed the way
community of Hulu Langat socialised
• Diversity of information changed the way community share information and
react
• According to statistics by SKMM (Q2, 2014) Selangor, is the highest user for
broadband, besides Wilayah Persekutuan
• Selangor user of cellular phone is very high, every 100 person there are 154
phones SKMM (Q2, 2014)
• Information from Jabatan Kebajikan Masyarakat (2013) Children in Selangor is
the highest in need of protection and care
• Crime rate of children in Selangor is top 3 highest rate in Malaysia (JKM, 2013)
• How smartphone usage create awareness on the Public Children Welfare
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6. Research Questions
1. What is the awareness of Hulu Langat community on public child welfare safety and care through the
use of smartphone.
2. What reaction and action taken by the Hulu Langat community based on the information shared on
public child welfare protection and care.
66

7. Research Objectives
General objective
To explore the usage of smartphone in creating
awareness on the issues of public child welfare
77

8. Research Objectives
Specific Objectives
1. To look at the information of usage of smartphones among
Hulu Langat community
2. To examine types of information shared of Hulu Langat
community on the public child welfare protection and care
from the effect of smartphones
3. To understand the awareness on public child welfare by
the Hulu Langat community that concerns the Hulu Langat
community
4. To identify action taken by Hulu Langat community using
the smartphone on the information exposed on public child
welfare
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9. Significance of the Study
Policy:
It is hope that this research
may contribute to the policy
by Jabatan Kebajikan
Masyarakat (JKM)/Ministry
of Women Affairs
Theory:
To explore and relate the
use of the theory of new
media in the present study of
usage of smartphone and
may be the reference for
future studies
Method:
It is to provide a thorough
analysis through qualitative
data analysis and hope it
may contribute to a new
way of research
Practical:
To inform and educate the society
about the practicality of
smartphone on manipulation of
information they benefit them
towards the scenario or series of
problem on the public child
welfare
99

10. Scope & Limitation of the Study
1. Hulu Langat community
2. Smartphone usage
3. Familiar to social networking services
application (facebook,twitter) and whatsapp
4. Public child welfare issues in relations to child
protection and care
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11. Keywords Definition
Keyword Author Definition
Usage Find the
author,scholar,
what year
• Usage of smartphone on information sharing from Social
Networking Site
Awareness • Awareness is the state or ability to perceive, to feel, or to be
conscious of events, objects, thoughts, emotions, or sensory
patterns. (Dictionary.com)
• Ability to perceive and feel and conscious on the Information sharing
from IT (smartphones) that will increase knowledge on the public
child welfare
Smartphone • A handphone/ cellphone where it works like a computer and has
internet access
Social
networking
applications
on smartphones
• Allows individuals to construct a public or semi-public profile within a
bounded system, articulate a list of other users with whom they
share a connection, and view and traverse their list of connections
and those made by others within the system (Boyd & Ellison, 2007).
• A software that can be installed in smartphones and is used for
socialising purposes. Facebook,Twitter and Whatsapp
Public Child
Welfare
• Children that still in need of protection, care, security and safety
(JKM, 2013) 11

12. LITERATURE REVIEW
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13. Author Findings Variables
SKMM Q2, 2014 Selangor, every 100 people,
with 150 cellular phones.
Socialising became a must in everyday
life. The importance of using smartphone
became a new pattern way of life.
SKMM Q2, 2014 Highest internet usage and
broadband excluding Wilayah
Persekutuan
Usage of the data plan is very high. It is
proven that dataplan normally used for
communicating and socialising. Highest
user of SNS is Facebook.
Raheleh
Sadeghzadeh
Milani, 2010
High frequency of facebook
usage. 70% use facebook
daily (242 from 343) and they
have more than 350 friends .
87.9% of Malaysians on the
Internet, access Facebook.
High Exposure on social networking site
creates exchanging and sharing
information. The updates is posted in
their wall and comments
Usage of Smartphone
13

14. Author Findings Variables
Hyun JJ &
Lee M
(2013)
Social media managed to
increase higher attention
when shared for a cause
Social media user is nearing half of the population of
Malaysia (13.3 million) in creating awareness of
Public Child Welfare, using social media is a must.
Milani
(2010)
New Media penetration
towards informing the
users on its contents and
topics
Information penetrated using social media in changing
Hulu Langat community attitudes. It is hope that with
the penetration of information, Issues on Public
Children Welfare will be also shared in their contents
and topics
Abdul Latif
(2005)
Socialising using the new
media in updating the
information with each
other keeping each other
aware in certain issue
Exchanging information between the Hulu Langat
community on Public child welfare, it is hope that
further action will be taken in relations to the
understanding of the importance of the public to be
aware on their responsibility towards the protection
and care of the children
Information Sharing, Awareness and Action
14

15. Author Findings Variables
JKM, 2014 Highest rate in Selangor, Public
Children need protection and
care from many types of crimes
Awareness on children has to increased.
Children is our future and everybody need to
know the significance of the children to be our
future leader.
Ministry of
Women, Family
and Community
Development
and UNICEF
Malaysia, 2013
Children Protection Issues There are many issues on Children Protection.
Changing community is the important attempt
in preventing crime towards children. Using
social media should be one of the channel in
educating the community and helping the
victim. The strengthening of the government
department in relations to the Public Child
Welfare with the social media may gain wider
scope and many level of community. It is hope
to reach the target individual, group and
community for better efficiency and success.
Public Child Welfare
15

16. Related Theories
Author Findings Variables
Theory of Technology Acceptance
(TAM)
Davis F, 1989
Usage of IT (internet and
smartphones)
Usage of IT in socialising.
The smartphone equipped with
the application and used in
social networking site
You need to relate the theory and
how the theory variables and your
research
16

17. Research Framework
Usage of Smartphone for
socialising
Internet usage on information
for socialising
Applications knowledge
Conceptual Framework
Awareness
Knowledge
Understanding on Public
Children Welfare
Action made by Community
on Public Children Welfare
17
The panel is against this way but my supervisor is okey with this , I checked
with others, it is also okey too, to use this for quali research but bear in mind
there is no iv and dv in equali research

18. RESEARCH METHODOLOGY
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19. Research Method
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Research Design Qualitative data, phenomenology research
Location information Hulu Langat Community, Selangor
Subjects of Study Informant must own smartphones and
exposed to social network sites applications,
whatsapp, facebook, twitter, an internet savvy
Population Age 20 and above
Sampling Method Purposive sampling, in-depth interview, one to
one basis
Sampling procedures Co-efficient of Reliability is only for content
analysis (please check what do you want to
do)

20. Research Instrument
• In-depth Interview
• Individual interview (one to one)
• Interview protocol
a) Usage of smartphones
b) Familiarity of whatsapp and facebook
c) Awareness on topic of public child welfare
d) Action taken once information shared on the
public children welfare on safety and care
2020

21. Pre-Testing, Validity &
Reliability of the instrument
Pre-Test
•Pre-test – Hulu Langat community (3 – 4
informants)
Validity & Reliability of the instrument
•Referring to previous research
•Peers check/members check (more than 80%
for validity and reliability)
•Comparing with past findings
21

22. Data Collection Procedures
22
Getting approval from the leaders of the
community
Tok Empat, Tok Penghulu, Imam
Getting approval from the leaders of the
community
Tok Empat, Tok Penghulu, Imam
Informant Voluntary
Purposive Sampling
Hulu Langat Community & Smartphone User
Informant Voluntary
Purposive Sampling
Hulu Langat Community & Smartphone User
In-depth Interview
With Protocol Interview
In-depth Interview
With Protocol Interview
• All information collected
from the interviewees to
be associated with
issues related to public
child welfare will be
analysed.
• The researcher will
create a coding sheet.
• Then, data will be
analysed by using
software (Nvivo),
specialised in qualitative
analysis
• All information collected
from the interviewees to
be associated with
issues related to public
child welfare will be
analysed.
• The researcher will
create a coding sheet.
• Then, data will be
analysed by using
software (Nvivo),
specialised in qualitative
analysis
Transcribe data and use NVIVO softwareTranscribe data and use NVIVO software
22

23. Research Timeline
Collect the data
Organize the data
Get used with the
data
Coding the data
Categorized the
data Analyzed the data
Written report
23

24. References
Abdul Latif, M. P. (2005). The use of electronic Media to Gratify Cognitive Needs Among the
Semelai Heads of Households in Tasek Bera, Pahang. (Unpublished master’s thesis).
Universiti Putra Malaysia, Serdang, Selangor, Malaysia
Brooks, S. L. (2013). Social media usage: Examination of influencers and effects (Order No.
3598043). Available from ProQuest Dissertations & Theses Global. (1459415207).
Retrieved from http://search.proquest.com/docview/1459415207?accountid=27932
Milani, R. S. (2010). Presentation of Self on Facebook, (Unpublished master’s thesis). Universiti
Putra Malaysia, Serdang, Selangor, Malaysia
Scheunpflug, A., & McDonnell, I. (2008). Building Public awareness of developments:
Communicators, Educators and Evaluation, Organisation for Economic Co-Operation and
Development, Paris, France: (OECD) Policy Brief No. 35,
Singhal, A. & Law, A. (1997) A research agenda for diffusion of innovations scholars in the 21st
Century” A conversation with Everett M Rogers, The Journal of Development
Commication, No 1, Volume 8, pg 39 – 47
Statistics JKM (2014). Children In Need of Care and Protection 2013. Retrieved from
http://www.jkm.gov.my/file/file/Statistic_2013/BHG_B_4-DERA.pdf
Unicef. (2013). Chid Protection System in Malaysia, Ministry of Women, Family and Community
Development and UNICEF Malaysia, Kuala Lumpur, Malaysia
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25. References
University of California. (2008). Literature Review on Effects of Prenatal Substance Exposure on
Infant and Early Childhood Outcomes, National Abandoned Infants Resource Center.
Barkeley, USA
Wesson, (2005)The communication and influence of Confidence and Uncertainty, West Midlands,
United Kingdom: University of Wolverhampton
Remember to use APA style in your references
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26. THANK YOU
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