SlideShare a Scribd company logo
PART 1 
Social media 
literacy: What are 
we talking about? 
PART 2 
Measuring social 
media literacy
The same… 
…but different
Social media literacy is… 
‘The set of technical, cognitive, and 
emotional competencies required when 
using social media to search for 
information, for communication, 
content creation, and problem-solving, 
both in a professional and a private 
context.’
The challenge of measuring social 
media literacy
Toolkit
STEPS 
Step 1: Correlation between technical 
competence survey questions and 
performance tests 
Step 2: The relationship between the 
survey questions to measure social 
media literacy and interview data 
Step 3: The relationship between the 
survey questions to measure social 
media literacy and the diary data 
Step 4: Discriminant validity of and 
factor analysis on the survey questions
Study 1: Negotiating social media at home: How young people 
develop social media literacy in the household 
Focus: How young people 
develop social media 
literacy at home and how 
perceived parenting styles 
can serve as a factor in 
this development 
Target group: Young 
people 
Method: Survey & 
interview
Study 2: Adolescents’ privacy protection behaviour on social 
network sites: Do culture and architectural features matter? 
Focus: The impact of 
achitectural features of 
social media platforms on 
adolescents’ privacy 
protection behaviour and 
the factors that predict 
this behaviour 
Target group: Young 
people 
Method: Survey
Study 3: Experts as facilitators for the implementation of 
social media in the library? A social network approach 
Focus: Does a social 
media expert in the library 
facilitate the social media 
literacy development of 
other librarians 
Target group: Employees 
Method: Social network 
analysis & interview
Study 4: The necessity of Twitteracy: How and why civil 
servants emply Twitter for government communication 
Focus: How civil servants 
deal with Twitter and how 
professional context 
factors influence this 
behaviour. 
Target group: Employees 
Method: Survey
Recommendations 
Work context 
A social media expert 
A social media policy 
Home context 
Warning and guidance 
No strict rules 
Social media companies 
More flexibility in terms of disclosing personal information 
Transparency about commercial practices
Q 
Hadewijch.vanwynsberghe@ugent.be

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Wat betekent ‘geletterdheid’ in een sociale mediacultuur?

  • 1.
  • 2.
  • 3. PART 1 Social media literacy: What are we talking about? PART 2 Measuring social media literacy
  • 4. The same… …but different
  • 5. Social media literacy is… ‘The set of technical, cognitive, and emotional competencies required when using social media to search for information, for communication, content creation, and problem-solving, both in a professional and a private context.’
  • 6. The challenge of measuring social media literacy
  • 8. STEPS Step 1: Correlation between technical competence survey questions and performance tests Step 2: The relationship between the survey questions to measure social media literacy and interview data Step 3: The relationship between the survey questions to measure social media literacy and the diary data Step 4: Discriminant validity of and factor analysis on the survey questions
  • 9. Study 1: Negotiating social media at home: How young people develop social media literacy in the household Focus: How young people develop social media literacy at home and how perceived parenting styles can serve as a factor in this development Target group: Young people Method: Survey & interview
  • 10. Study 2: Adolescents’ privacy protection behaviour on social network sites: Do culture and architectural features matter? Focus: The impact of achitectural features of social media platforms on adolescents’ privacy protection behaviour and the factors that predict this behaviour Target group: Young people Method: Survey
  • 11. Study 3: Experts as facilitators for the implementation of social media in the library? A social network approach Focus: Does a social media expert in the library facilitate the social media literacy development of other librarians Target group: Employees Method: Social network analysis & interview
  • 12. Study 4: The necessity of Twitteracy: How and why civil servants emply Twitter for government communication Focus: How civil servants deal with Twitter and how professional context factors influence this behaviour. Target group: Employees Method: Survey
  • 13. Recommendations Work context A social media expert A social media policy Home context Warning and guidance No strict rules Social media companies More flexibility in terms of disclosing personal information Transparency about commercial practices