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To understand the method and service
techniques used in food and beverage service
TOPIC 5
Service
method
Listed as a full course meal and is priced as a unit
May include appetizer, soups, main course, dessert and
also hot beverages.
The service based on course by course concept
1.After the guest is seated, the order being taken;
2.Send orders to the kitchen
3.Adjust table cover accordingly
4.Get the food and apply skills in carrying plates by hand
5.Approach and excuse to the guest
5
6.Proceed to the left and present the appetizer politely &
proceed clockwise direction.
7.Clear soiled plates from the right of the guest
8.Serve bread & butter form the guest’s left side
9.Proceed the same direction.
10.Get the soup from the kitchen serve from the left and
moving in a clockwise direction.
11.Clear the soiled soup bowl.
12.Pick up main course from the kitchen using carrying plates
techniques
13.Serve main course from the left of the guest moving in a
clockwise direction. Place main course in front of the guest.
14.Proceed to the next guest in clockwise direction
15.Clear soiled plates from the right of the guest
16.Clear salt and pepper shaker, vase, table number using service
tray
7
17.Do crumbing down using folded waiters cloth and crumbing
plates
18.Reset the dessert spoon to the right and dessert fork to
the left
19.Pick up dessert from pastry kitchen.
20.Proceed the same technique to another guest moving in
a clockwise direction.
21.Coffee or tea is served during or after dessert.
ALACARTE
Full list of all dishes that
may be prepared
Item is priced separately
The price of items differ
from one restaurant to
another.
ALA CARTE
SERVICE
Place orders to the kitchen
Adjust and reset covers
Pick up food and apply skills in carrying plates
Approach guest
Proceed to the left and place the dish gently
Present the dish politely
Proceed to the next guest in a clockwise direction
Clear finished dishes with indication
Proceed the same technique to another guest
Proceed to the next course.
Refer to special functions organized by societies, pro,
social or state occasion.
Service for functions and different from the usual
service offered in restaurant.
Functions are organized when number of guests
involved are 15 or more.
Types of functions:
Meetings
Conferences
Weddings
Dinner
12
13
MEETINGS
14
DINNER
15
CONFERENCES
16
PROCEDURE OF SERVICE
a) Reception
b) Dining
Room
c) Mise en
place
Customary for
banquet to be
proceeded by a
cocktail and snack.
The doors of the
banquet hall are
opened and guests take
their seat
All cutlery should
be on the table and
arranged neatly for
the number of
courses to be
served.
Dining room
service
1.The waiter
stand as the
allocated
station
2.Waiter draw
the chairs out
for the guests
3.When all the
guests are
seated
-banquet
managers
give signals
to commence
service
4.Service
starts only
after a signal
received
18
5.After
appetizer are
served, the
waiters
stand behind
6.After
received
signal,
remove the
chairman
plates
7.Waiter
clear the
table
8.Again they
stand behind
the chair and
move out for
the second
course
9.All the
courses are
served in this
manner
10.Every time
after
clearance is
done, only
soiled dishes
and cutlery
used for that
course are
removed
11.Main
course are
served by
waiter from
the left
12.Salt &
pepper
shakers,
sauces, bread
& butter with
the soiled
dishes and
cutleries are
removed
before the
dessert is
served
13.Lastly, the
coffee or tea
will be served
to the guest
THANK YOU
Any Questions??

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Chapter 5

  • 1. To understand the method and service techniques used in food and beverage service TOPIC 5
  • 3. Listed as a full course meal and is priced as a unit May include appetizer, soups, main course, dessert and also hot beverages. The service based on course by course concept
  • 4. 1.After the guest is seated, the order being taken; 2.Send orders to the kitchen 3.Adjust table cover accordingly 4.Get the food and apply skills in carrying plates by hand 5.Approach and excuse to the guest
  • 5. 5 6.Proceed to the left and present the appetizer politely & proceed clockwise direction. 7.Clear soiled plates from the right of the guest 8.Serve bread & butter form the guest’s left side 9.Proceed the same direction. 10.Get the soup from the kitchen serve from the left and moving in a clockwise direction. 11.Clear the soiled soup bowl.
  • 6. 12.Pick up main course from the kitchen using carrying plates techniques 13.Serve main course from the left of the guest moving in a clockwise direction. Place main course in front of the guest. 14.Proceed to the next guest in clockwise direction 15.Clear soiled plates from the right of the guest 16.Clear salt and pepper shaker, vase, table number using service tray
  • 7. 7 17.Do crumbing down using folded waiters cloth and crumbing plates 18.Reset the dessert spoon to the right and dessert fork to the left 19.Pick up dessert from pastry kitchen. 20.Proceed the same technique to another guest moving in a clockwise direction. 21.Coffee or tea is served during or after dessert.
  • 8. ALACARTE Full list of all dishes that may be prepared Item is priced separately The price of items differ from one restaurant to another.
  • 9. ALA CARTE SERVICE Place orders to the kitchen Adjust and reset covers Pick up food and apply skills in carrying plates Approach guest Proceed to the left and place the dish gently Present the dish politely Proceed to the next guest in a clockwise direction Clear finished dishes with indication Proceed the same technique to another guest Proceed to the next course.
  • 10. Refer to special functions organized by societies, pro, social or state occasion. Service for functions and different from the usual service offered in restaurant. Functions are organized when number of guests involved are 15 or more.
  • 12. 12
  • 16. 16 PROCEDURE OF SERVICE a) Reception b) Dining Room c) Mise en place Customary for banquet to be proceeded by a cocktail and snack. The doors of the banquet hall are opened and guests take their seat All cutlery should be on the table and arranged neatly for the number of courses to be served.
  • 17. Dining room service 1.The waiter stand as the allocated station 2.Waiter draw the chairs out for the guests 3.When all the guests are seated -banquet managers give signals to commence service 4.Service starts only after a signal received
  • 18. 18 5.After appetizer are served, the waiters stand behind 6.After received signal, remove the chairman plates 7.Waiter clear the table 8.Again they stand behind the chair and move out for the second course
  • 19. 9.All the courses are served in this manner 10.Every time after clearance is done, only soiled dishes and cutlery used for that course are removed 11.Main course are served by waiter from the left 12.Salt & pepper shakers, sauces, bread & butter with the soiled dishes and cutleries are removed before the dessert is served 13.Lastly, the coffee or tea will be served to the guest