The document summarizes key aspects of developing a product vision discussed by an Amazon Sr. Product Manager. It outlines going from a problem statement to product vision, best practices for product ideation and iteration through customer research and feedback. It also discusses developing a robust product roadmap, including defining an MVP, iterating based on metrics and customer data, and creating a multi-stage roadmap prioritizing features based on effort and impact. The overall agenda focuses on answering the "why", "what", and "how" of the product development cycle through an effective ideation process.
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6. PRODUCT IDEATION - DEVELOPING A PRODUCT VISION
Ishtiaqe Noor
Sr. Product Manager, Amazon
7. AGENDA
• Going from a problem statement to product vision
• Product ideation and iteration best practice
• Developing a robust product roadmap
8. WHY PRODUCT IDEATION
Through out the product development cycle a PM should be very clear about
‘Why’, ‘What’ and ‘How’
Why - Problem statement: Why we need to build something
What - Product vision: What are we building
How - Product execution : How we are going to build it
9. WHY PRODUCT IDEATION
3 major stages of Product development
Ideate
Develop
Iterate
Ideation process will answer the ‘Why’ and ‘What’
**Be stubborn on your vision, but flexible on details – Jeff B
10. PROBLEM STATEMENT TO PRODUCT VISION
Always start with customer and work backwards from there
Understanding your customers
Problem statement
Value proposition and impact
Adoption
11. PROBLEM STATEMENT TO PRODUCT VISION
Where does a PM actually add value?
The problem can be straight forward but not the solution
“If I had asked people what they wanted, they would have said faster horses.” –
Henry Ford
Customers can easily describe a problem they're having — in this case, wanting
to get somewhere faster — but not the best solution.
PM should bridge that gap
12. PRODUCT IDEATION AND ITERATION BEST
PRACTICE
Do your own research
Lean on data and user feedback wherever possible
There are lots of different ways to gather feedback
• Small Scale product: Combination off white boarding session and discussion with
stakeholders/users
• Medium scale product: User interview and user survey on top of that
• Large scale product: Get various user insight and market segmentation data.
13. PRODUCT IDEATION AND ITERATION BEST
PRACTICE
Understanding you customers
Using user/customer persona
• Imaginary person - represents user type
• Based on different job roles
• Different demographics
• Different business types (For B2B)
Understand how each of these customer segment is going to use your product
• Will be used to build user stories
14. PRODUCT IDEATION AND ITERATION BEST
PRACTICE
White boarding session/workshop
Bring a wide group of stakeholder to cover all stakeholder teams.
Ensure every person is heard
Avoid jumping on to a conclusion too early
Going through a thinking exercise might help:
• Divergent thinking
• Convergent thinking
15. PRODUCT IDEATION AND ITERATION BEST
PRACTICE
Collecting user feedback:
User interviews
Avoid leading question to get to a certain conclusion
Ask probing question to get insight on how a user will interact with the product
Come prepared with some assumption and validate those
User Survey
Ask specific questions (not too open ended)
Using commercial data
Use commercially available marketing data for Customer targeting and segmenting
16. DEVELOPING A ROBUST PRODUCT ROADMAP
Define MVP (Minimum Viable Product):
Have a clear understanding of the MVP
Use this to get real-time actual customer feedback.
Key Challenge: Making a decision from inconclusive data:
As a PM you should feel empowered to make the call on the MPV when there is
no clear path forward based on the data
Ensure there is way to quickly validate your assumption
Fail fast
17. DEVELOPING A ROBUST PRODUCT ROADMAP
Iterate:
Define goals and key metrics to track
Interaction/usage data is the key
Use the key learning from the first release to navigate
your next key deliverable
Data vs insight
18. DEVELOPING A ROBUST PRODUCT ROADMAP
Setting up a Multi-stage product roadmap
Use value curve (effort vs impact) to objectively
prioritize features and determine the stages
Be flexible, especially in case of a multi-year
roadmap
Start, Stop, Continue can be good exercise to
streamline your product even further.