Lean is a structured methodology focused on continuous improvement, emphasizing customer satisfaction, employee empowerment, and financial growth. It aims to eliminate waste—activities that do not add value—and uses tools like 5S and Kaizen to enhance efficiency. The philosophy prioritizes delivering exactly what the client wants while minimizing costs and delays.

2. What is Lean
Origin
Types of waste
Lean Tools
Practical Examples
Today’s Agenda

3. What is Lean
for you?

5.  Lean is a structured working methodology with a continuous improvement
mindset
 There are 3 pillars in Lean:
• increase of customer satisfaction
• employees’ empowerment
• growth of financial value
What is Lean
Employee
Value
Customer
Value
Financial
Value

6. Customer first
Customer
5
4
3
2
1
Director
Sr Managers
Managers
Team leaders
Team members
1
2
3
4
5
Director
Sr Managers
Managers
Team leaders
Team members
Customer

7. Toyota production system of Taiichi Ohno …
Service to customer
Just-in-time
Pull system
• One piece
flow
• Balanced
production
Continuous
improvement
• Poka Yoke
• Standardised
work
TimeCostsQuality
Motivated and engaged employees
Security of change)
Mutual trust between employees and management
Origin of Lean

8. “Delivering exactly what the client wants, no more,
no less, at 50% of the cost and 50% of the delay”
“We try to remove all waste – all activities that do
not add value to the customer”
Taiichi Ohno, Toyota over Toyota Production System
Customer first is the basis
for the LEAN philosophy

9. Types of waste
Defects
Overprodu
ction
Waiting
Non-
utilized
staff -
talentTransporta
tion
Inventory
Motion
Extra
processing

10. Lean Tools

11. 5s

12. 5s examples

13. Kaizen

14. Poka Yoke

15. Practical Example

16. Is Lean applicable to
your area