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The Lean Transformation

     VerseOne … orchestrating your LEAN solutions
Lean is …


A powerful combination of techniques
(and attitudes) to increase business
performance, based on the concepts of
eliminating waste and adding value
(and capacity).
Eight Forms of Waste
•   D efects or rework
•   O verproduction
•   W aiting
•   N on-utilization of talent
•   T ransportation or travel
•   I nventory
•   M otion
•   E xtra Processing
trans´for·mation n.
       – a change in form or appearance
Transformation?



  OR        OR




       ?
met´a·mor´pho·sis n.
 - real and permanent change in cellular structure
Transformation
Metamorphosis
Lean Transformation…

• It is not just about using new concepts and
  tools
• It is about changing your organization’s
  social system (e.g. culture, thinking and
  behavior)
• It does require extraordinary leadership
  and vision
• It is well worth the effort and the difficult
  journey
                                          X
The Toyota Way Principles

• Long-term Philosophy as the
  Foundation
• The Right Process Will Produce
  the Right Results
• Add Value to the Organization
  by Developing Your People and
  Your Partners
• Continuously Solving Root
  Problems Drives Organizational
  Learning
Transformation Timeline

• Typically three full
  years to see the
  transformation
  (usually longer)
• Most organizations
  do not sustain to
  that point
Transformation Phases

•   Phase One – Call To Action
•   Phases Two – Lean Education
•   Phase Three – Value Stream Mapping
•   Phase Four – Initial Lean Projects
•   Phase Five – Intermediate Lean Projects
•   Phase Six – Advanced Lean Projects
Call To Action

•   The “defining moment”
•   Deep-down, “gut level” statements re: lean
•   Must be demonstrated a variety of ways
•   Word and deed must match continually
•   Overall lean strategies must be developed
•   Identify the “burning platform”
The “Burning Platform”

The be all-end all, ultimate,
do or die, can’t fail, never
wavering, “condition red”,
no turning back, compelling
need, driving force or
inspiring purpose for
getting lean.


     WHAT IS YOURS?
Lean Education

• Lean is simple but not easy
• Basic education is required for all
• Senior leaders must show the way
• Conferences, seminars, books, articles
  and participation in “events”
• Create “Lean Newstands” or
  information centers
Value Stream Mapping

• Visual representation of work flows and
  information flows
• Current and future state are charted
• Opportunities for improvements are seen
• Lean implementation plan is the result
• “Hit list” is developed
Initial Lean Projects

• Small projects to begin tool use
• Build level of employee comfort with tools
• Demonstrate immediate results (metrics
  are critical)
• Gain broader base of support across the
  organization
Intermediate Lean Projects

• Small pockets of lean will begin to appear
• Drives the ever-increasing lean “appetite”
• Consider additional in-depth lean
  education at this point
• Maintain the forward, positive momentum
• Re-validate the “burning platform”
Advanced Lean Projects

• After “low hanging fruit,” it becomes more
  difficult to squeeze out simple waste
• By now, noticeable increases in flow and
  capacity should have appeared
• Major opportunities still remain
• This phase never ends
Transformation of Behaviors

 Behavior     Traditional         Lean

Development   Do As Told    On-going Learning

  People        Costs            Assets

Information   Restricted         Shared

Work Place      Static          Dynamic

 Problems      Rejection       Treasures
Reasons Others Have Failed

1. Lack of absolute (and visible) top-down
   management commitment
2. Lack of communication to all levels
3. Lack of middle manager/supervisor
   buy-in and involvement
4. Not understanding that this is really
   about people
5. Lack of customer focus
                  From “How to Prevent Lean Implementation Failures” by Larry Rubrich
Reasons Why Others Have Failed

6. Lack of improvement measurements
7. Lack of lean leadership at all levels
8. People actions not aligned with lean
    enterprise goals (policy deployment)
9. Using kaizen events as the sole
    improvement method (e.g. 5S, TPM…)
10. Bonus pay systems where the only
    measure is company profitability
                 From “How to Prevent Lean Implementation Failures” by Larry Rubrich
Key Lessons From Others

• Lean is not a part-time effort
• Lean is more than tools, it’s also behaviors
• There will be resistance from within
• There is a lean “roadmap” but there is no
  lean “cookbook”
• Use outside advice to remain “on track”
• Stay the course, getting lean takes a long
  time
VerseOne …
      orchestrating your LEAN solutions


              VerseOne Inc.
        708-301-5566 Homer Glen IL
         920-882-1474 Appleton WI
          877-301-4595 Toll Free
              info@verse1.net
             www.verse1.net
Thank You

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The Lean Transformation

  • 1. The Lean Transformation VerseOne … orchestrating your LEAN solutions
  • 2. Lean is … A powerful combination of techniques (and attitudes) to increase business performance, based on the concepts of eliminating waste and adding value (and capacity).
  • 3. Eight Forms of Waste • D efects or rework • O verproduction • W aiting • N on-utilization of talent • T ransportation or travel • I nventory • M otion • E xtra Processing
  • 4. trans´for·mation n. – a change in form or appearance
  • 6. met´a·mor´pho·sis n. - real and permanent change in cellular structure
  • 8. Lean Transformation… • It is not just about using new concepts and tools • It is about changing your organization’s social system (e.g. culture, thinking and behavior) • It does require extraordinary leadership and vision • It is well worth the effort and the difficult journey X
  • 9. The Toyota Way Principles • Long-term Philosophy as the Foundation • The Right Process Will Produce the Right Results • Add Value to the Organization by Developing Your People and Your Partners • Continuously Solving Root Problems Drives Organizational Learning
  • 10. Transformation Timeline • Typically three full years to see the transformation (usually longer) • Most organizations do not sustain to that point
  • 11. Transformation Phases • Phase One – Call To Action • Phases Two – Lean Education • Phase Three – Value Stream Mapping • Phase Four – Initial Lean Projects • Phase Five – Intermediate Lean Projects • Phase Six – Advanced Lean Projects
  • 12. Call To Action • The “defining moment” • Deep-down, “gut level” statements re: lean • Must be demonstrated a variety of ways • Word and deed must match continually • Overall lean strategies must be developed • Identify the “burning platform”
  • 13. The “Burning Platform” The be all-end all, ultimate, do or die, can’t fail, never wavering, “condition red”, no turning back, compelling need, driving force or inspiring purpose for getting lean. WHAT IS YOURS?
  • 14. Lean Education • Lean is simple but not easy • Basic education is required for all • Senior leaders must show the way • Conferences, seminars, books, articles and participation in “events” • Create “Lean Newstands” or information centers
  • 15. Value Stream Mapping • Visual representation of work flows and information flows • Current and future state are charted • Opportunities for improvements are seen • Lean implementation plan is the result • “Hit list” is developed
  • 16. Initial Lean Projects • Small projects to begin tool use • Build level of employee comfort with tools • Demonstrate immediate results (metrics are critical) • Gain broader base of support across the organization
  • 17. Intermediate Lean Projects • Small pockets of lean will begin to appear • Drives the ever-increasing lean “appetite” • Consider additional in-depth lean education at this point • Maintain the forward, positive momentum • Re-validate the “burning platform”
  • 18. Advanced Lean Projects • After “low hanging fruit,” it becomes more difficult to squeeze out simple waste • By now, noticeable increases in flow and capacity should have appeared • Major opportunities still remain • This phase never ends
  • 19. Transformation of Behaviors Behavior Traditional Lean Development Do As Told On-going Learning People Costs Assets Information Restricted Shared Work Place Static Dynamic Problems Rejection Treasures
  • 20. Reasons Others Have Failed 1. Lack of absolute (and visible) top-down management commitment 2. Lack of communication to all levels 3. Lack of middle manager/supervisor buy-in and involvement 4. Not understanding that this is really about people 5. Lack of customer focus From “How to Prevent Lean Implementation Failures” by Larry Rubrich
  • 21. Reasons Why Others Have Failed 6. Lack of improvement measurements 7. Lack of lean leadership at all levels 8. People actions not aligned with lean enterprise goals (policy deployment) 9. Using kaizen events as the sole improvement method (e.g. 5S, TPM…) 10. Bonus pay systems where the only measure is company profitability From “How to Prevent Lean Implementation Failures” by Larry Rubrich
  • 22. Key Lessons From Others • Lean is not a part-time effort • Lean is more than tools, it’s also behaviors • There will be resistance from within • There is a lean “roadmap” but there is no lean “cookbook” • Use outside advice to remain “on track” • Stay the course, getting lean takes a long time
  • 23. VerseOne … orchestrating your LEAN solutions VerseOne Inc. 708-301-5566 Homer Glen IL 920-882-1474 Appleton WI 877-301-4595 Toll Free info@verse1.net www.verse1.net