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Growing Agile 
Organisations 
Pierluigi Pugliese 
ConneX Xo 
http://blog.connexxo.com
The Quests for 
Modern Companies 
2
Quest: Optimisation 
and efficiency - ehm… efficacy! 
3
Quest: Adaptability 
4
Quest: Reduce Waste 
5
Quest: Scalability for Growth 
6
Quest: Innovation 
7
Quest: 
Continuous 
Improvement 
8
What about scrum, kanban, agile, 
lean, …? 
9 
Very important 
aspects, but…
The Learning 
Organisation 
10 
Is where 
innovation happens!
Growing Agile Organisations 
11 
Organisation 
ScrumMaster and 
Product Owner 
Team 
Individuals 
Perfecting 
Agilit        Installing y 
Agility 
Stabilising 
Processes + 
Initiating 
Agility 
Time
Growing Agile Organisations 
12
13 
Teams
Agile Culture 
• from 
Agile knowledge 
to 
Living the agile values 
14
Communication, Collaboration => Cohesion 
15
Intrinsic Motivation 
• This is an effect, not a cause! 
16
Promote cohesion & enable motivation 
• Give and receive qualified feedback! 
• Share & co-develop big picture & vision! 
• Team building! 
• Deal with hygiene factors (Herzberg)! 
• Deal with bad apples (Felps)! 
• Coaching for individual blockers 
17 
Herzberg’s Two-Factors theory 
Felps et al. - How, when and why bad apples spoil the barrel
Reflection Skills 
=> Continuous improvement 
18
Learn to reflect 
• Time available! 
• Facilitation! 
• Environment: Failure 
=> Learning opportunity 
19
ScrumMasters and Product Owners 
20
Executors => Distributed brain 
• Enable, empower! 
! 
! 
! 
! 
! 
• BUT:! 
• Learning takes 
time! => Slack 
21 
Tom DeMarco - “The key role of 
middle management is reinvention”
Leadership: Organisational Trait 
O’Toole & Pasternak, “When Leadership is an organisational trait” 
Wimmer, “Führung und Organisation - zwei Seiten ein und 
22 
derselben Medaille”!
Enable & Empower & Connect: how to? 
• Knowledge: product, process, 
organisation! 
• Co-operative attitude! 
• Non-heroic attitude(*)! 
• Communities of Practice 
23 
(*) Greenleaf - Servant Leadership + post-heroic leadership
Co-create 
and 
promote 
vision 
24
SMs and POs: Typical Plan 
25 
ScrumMaster and Product Owner individual coaching 
ScrumMaster and 
Product Owner 
Leadership Training 
Individual Mentoring 
Basic Agile Training 
Advanced Agility 
Topics 
Soft Skills Training 
Initiating Agility Installing Agility Perfecting Agility 
Training 
Coaching 
Facilitating 
Mentoring 
Organisation 
ScrumMaster and 
Product Owner 
Team 
Individuals 
Perfecting 
Agilit        Installing y 
Agility 
Stabilising 
Processes + 
Initiating 
Agility 
Time
26 
Organisations
27 
Mount 
Corporate Dates! 
Manager 
IT Manager 
CEO 
VP Division 
Manager 
Manager 
Agile Team Other Teams 
Shareholders 
Customer 
Manager 
Customer 
Customer Staff 
Support 
Organisational Agility 
Stress Line 
Plans! 
Revenue forecasts! 
Dates! 
Deliverables! 
Emergent processes 
Agile Values
Vision and Sensemaking 
28
Foster alignment 
29 
Peter Drucker - The task of 
leadership is to create an 
alignment of strengths
Post-heroic leadership style 
30 
McKergow - Host Leadership
Agile leadership: how to? 
• Coaching, coaching, coaching!! 
• Learn to reflect! 
• Feedback “from everywhere”! 
• Systemic thinking (tech.+human!) 
31
Leadership: Typical Plan 
32 
Organisation 
ScrumMaster and 
Product Owner 
Team 
Individuals 
Soft Skills Training 
Perfecting 
Agilit        Installing y 
Agility 
Stabilising 
Processes + 
Initiating 
Agility 
Time 
Training 
Coaching 
Facilitating 
Mentoring 
Consulting 
Agile 101 
Agile for Managers 
Leadership Training 
TBD 
Organisational & 1-1 coaching 
Leadership Team 
Workshop Facilitation 
Management Consulting on agile topics 
Initiating Agility Installing Agility Perfecting Agility
33 
Coaching Skills
Growing coaching 
(and mentoring) 
skills 
• Learn to ask the right & 
difficult questions! 
• Support reflection & 
innovation processes! 
• Support people’s growth 
34 
Bateson - The difference that makes a difference
Summary… 
35
Questions? 
Now or per email ppugliese: [at] connexxo [dot] com
Pierluigi Pugliese 
ConneX Xo 
http://blog.connexxo.com

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Growing agile organisations @ Agile Prague 2014

  • 1. Growing Agile Organisations Pierluigi Pugliese ConneX Xo http://blog.connexxo.com
  • 2. The Quests for Modern Companies 2
  • 3. Quest: Optimisation and efficiency - ehm… efficacy! 3
  • 9. What about scrum, kanban, agile, lean, …? 9 Very important aspects, but…
  • 10. The Learning Organisation 10 Is where innovation happens!
  • 11. Growing Agile Organisations 11 Organisation ScrumMaster and Product Owner Team Individuals Perfecting Agilit Installing y Agility Stabilising Processes + Initiating Agility Time
  • 14. Agile Culture • from Agile knowledge to Living the agile values 14
  • 16. Intrinsic Motivation • This is an effect, not a cause! 16
  • 17. Promote cohesion & enable motivation • Give and receive qualified feedback! • Share & co-develop big picture & vision! • Team building! • Deal with hygiene factors (Herzberg)! • Deal with bad apples (Felps)! • Coaching for individual blockers 17 Herzberg’s Two-Factors theory Felps et al. - How, when and why bad apples spoil the barrel
  • 18. Reflection Skills => Continuous improvement 18
  • 19. Learn to reflect • Time available! • Facilitation! • Environment: Failure => Learning opportunity 19
  • 21. Executors => Distributed brain • Enable, empower! ! ! ! ! ! • BUT:! • Learning takes time! => Slack 21 Tom DeMarco - “The key role of middle management is reinvention”
  • 22. Leadership: Organisational Trait O’Toole & Pasternak, “When Leadership is an organisational trait” Wimmer, “Führung und Organisation - zwei Seiten ein und 22 derselben Medaille”!
  • 23. Enable & Empower & Connect: how to? • Knowledge: product, process, organisation! • Co-operative attitude! • Non-heroic attitude(*)! • Communities of Practice 23 (*) Greenleaf - Servant Leadership + post-heroic leadership
  • 25. SMs and POs: Typical Plan 25 ScrumMaster and Product Owner individual coaching ScrumMaster and Product Owner Leadership Training Individual Mentoring Basic Agile Training Advanced Agility Topics Soft Skills Training Initiating Agility Installing Agility Perfecting Agility Training Coaching Facilitating Mentoring Organisation ScrumMaster and Product Owner Team Individuals Perfecting Agilit Installing y Agility Stabilising Processes + Initiating Agility Time
  • 27. 27 Mount Corporate Dates! Manager IT Manager CEO VP Division Manager Manager Agile Team Other Teams Shareholders Customer Manager Customer Customer Staff Support Organisational Agility Stress Line Plans! Revenue forecasts! Dates! Deliverables! Emergent processes Agile Values
  • 29. Foster alignment 29 Peter Drucker - The task of leadership is to create an alignment of strengths
  • 30. Post-heroic leadership style 30 McKergow - Host Leadership
  • 31. Agile leadership: how to? • Coaching, coaching, coaching!! • Learn to reflect! • Feedback “from everywhere”! • Systemic thinking (tech.+human!) 31
  • 32. Leadership: Typical Plan 32 Organisation ScrumMaster and Product Owner Team Individuals Soft Skills Training Perfecting Agilit Installing y Agility Stabilising Processes + Initiating Agility Time Training Coaching Facilitating Mentoring Consulting Agile 101 Agile for Managers Leadership Training TBD Organisational & 1-1 coaching Leadership Team Workshop Facilitation Management Consulting on agile topics Initiating Agility Installing Agility Perfecting Agility
  • 34. Growing coaching (and mentoring) skills • Learn to ask the right & difficult questions! • Support reflection & innovation processes! • Support people’s growth 34 Bateson - The difference that makes a difference
  • 36. Questions? Now or per email ppugliese: [at] connexxo [dot] com
  • 37. Pierluigi Pugliese ConneX Xo http://blog.connexxo.com