Xdde15 the art of facilitating retrospectives [and other team meetings]

•

4 likes•1,472 views

Pierluigi Pugliese

My presentation at XPDays Germany 2015

Technology

ConneXoX
The Art of Facilitating
Retrospectives  
[And Other Team Meetings]
ConneXoX
Pierluigi Pugliese

Agenda
2
Facilitation:  
Attitude
Facilitation:  
Structure
Choosing a  
Retrospective  
Format

“I’m here for you”
• Park your ego!
• It’s about  
supporting  
the team!
5

Host Leadership
• Hosting a party: what does it mean for
you?
7

Multidirected Partiality
• Support & appreciate everybody+ideas
• Promote agreement & support it
8
From: Ivan Boszormenyi-Nagy

Team Phases
Bruce Tuckman,“Developmental Sequence in Small Groups”, Psychological Bulletin,Volume 63, Number 6, Pages 384-99
5.Adjourning
4. Performing 1. Forming
3. Norming 2. Storming
?
10
Proper start!
“Set the Stage”
Proper end! 
“Close”

Facilitation Basics:  
Structure
12
12 Useful ideas

Structure
1. Agenda + Structure  
+ Minutes + Time[boxes]
2. Greetings - Introduction -  
Set the Stage
3. Boundaries
• Identify
• Deﬁne
• Defend
4. Promote co-operation/Importance of
the group for the results
13

5. Framing
14
1. What?
2.Why?
3. ForW
hat?/ 
Context?

Structure - Redundancy
6. Visual,Acoustic, Kinaesthetic
16

7. Redundancy: Up/Downtime
17
Time
Attention
Time
Attention
Speaker
Listener

Structure - Other
10. Open non verbal language
11. Sense the room: where do  
they need to go?
12. Closing properly
21

Three Steps to a Retrospective
24
1 Previous  
History 2 Support  
Needed
3 Suitable  
Activities

Previous History
• Expected beneﬁt? / Speciﬁc topic?
• Open conﬂicts? / Parties?
• Current team dynamic?
• Safe environment?
• Limitations? Time, space, logistics, …
• Previous [failed] attempts?
• Company/group/team style?
• Previous useful/dangerous  
experiences?
25

Support Needed
26
Away from?
Maybe  
one day…
Committed?
Towards!
But where?
OscillatingToday
Obstacles
Fog

• What? What order?Variations?
• Pitfalls?
• Cultural ﬁt?
Suitable Activities
27
M
aybe
you
 
need
a
 
taxonom
y…

Taxonomy example: Starﬁsh
• Type of retro?
• Team dynamics?
• Cultural ﬁt?
• Usable in case of conﬂicts?
• To avoid when?
28
More of
Start doing
Stop  
doing
Keep doing
Less of

Taxonomy example: Starﬁsh
• Type of retro: open exploration
• Team dynamics: performing, no big
conﬂicts
• Cultural ﬁt:“rational” groups [+]
• Usable in case of conﬂicts: yes, but…
• To avoid when: team in “fog” or with
heavy differences/conﬂicts, team in
forming
29

Timeboxing Activities
•Time pressure: +delivery, -creativity
•No timebox: +creativity, open-ended
•Timebox as time awareness: ++, but
interrupts ﬂow
30

Retrospectives: Research
•Please support Marina Haase’s research
project:
Retrospectives:
Exercise in Futility or  
Catalyst for Change?
http://
retrospectives.marinahaase.de/
index.php/survey-on-retrospectives
31

ConneXoX
Questions?
Now or per email ppugliese: [at] connexxo [dot] com

Pierluigi Pugliese
http://blog.connexxo.com
ConneXoX

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Xdde15 the art of facilitating retrospectives [and other team meetings]

1. ConneXoX The Art of Facilitating Retrospectives   [And Other Team Meetings] ConneXoX Pierluigi Pugliese

2. Agenda 2 Facilitation:   Attitude Facilitation:   Structure Choosing a   Retrospective   Format

3. Facilitation Techniques? 3

4. Facilitation:   Attitude 4

5. “I’m here for you” • Park your ego! • It’s about   supporting   the team! 5

6. Be a Host Leader! 6

7. Host Leadership • Hosting a party: what does it mean for you? 7

8. Multidirected Partiality • Support & appreciate everybody+ideas • Promote agreement & support it 8 From: Ivan Boszormenyi-Nagy

9. Facilitation Basics:   Team Dynamic 9

10. Team Phases Bruce Tuckman,“Developmental Sequence in Small Groups”, Psychological Bulletin,Volume 63, Number 6, Pages 384-99 5.Adjourning 4. Performing 1. Forming 3. Norming 2. Storming ? 10 Proper start! “Set the Stage” Proper end!  “Close”

11. Facilitation Basics:   Structure 12 12 Useful ideas

12. Structure 1. Agenda + Structure   + Minutes + Time[boxes] 2. Greetings - Introduction -   Set the Stage 3. Boundaries • Identify • Deﬁne • Defend 4. Promote co-operation/Importance of the group for the results 13

13. 5. Framing 14 1. What? 2.Why? 3. ForW hat?/  Context?

14. Structure - Redundancy 6. Visual,Acoustic, Kinaesthetic 16

15. 7. Redundancy: Up/Downtime 17 Time Attention Time Attention Speaker Listener

16. 8. Setting 18

17. 8. Setting 19

18. 9. Use their offers! 20

19. Structure - Other 10. Open non verbal language 11. Sense the room: where do   they need to go? 12. Closing properly 21

20. Choosing a Retrospective Format 22

21. Retrospective format: how do you? 23

22. Three Steps to a Retrospective 24 1 Previous   History 2 Support   Needed 3 Suitable   Activities

23. Previous History • Expected benefit? / Specific topic? • Open conflicts? / Parties? • Current team dynamic? • Safe environment? • Limitations? Time, space, logistics, … • Previous [failed] attempts? • Company/group/team style? • Previous useful/dangerous   experiences? 25

24. Support Needed 26 Away from? Maybe   one day… Committed? Towards! But where? OscillatingToday Obstacles Fog

25. • What? What order?Variations? • Pitfalls? • Cultural ﬁt? Suitable Activities 27 M aybe you   need a   taxonom y…

26. Taxonomy example: Starfish • Type of retro? • Team dynamics? • Cultural fit? • Usable in case of conflicts? • To avoid when? 28 More of Start doing Stop   doing Keep doing Less of

27. Taxonomy example: Starfish • Type of retro: open exploration • Team dynamics: performing, no big conflicts • Cultural fit:“rational” groups [+] • Usable in case of conflicts: yes, but… • To avoid when: team in “fog” or with heavy differences/conflicts, team in forming 29

28. Timeboxing Activities •Time pressure: +delivery, -creativity •No timebox: +creativity, open-ended •Timebox as time awareness: ++, but interrupts ﬂow 30

29. Retrospectives: Research •Please support Marina Haase’s research project: Retrospectives: Exercise in Futility or   Catalyst for Change? http:// retrospectives.marinahaase.de/ index.php/survey-on-retrospectives 31

30. ConneXoX Questions? Now or per email ppugliese: [at] connexxo [dot] com

31. Pierluigi Pugliese http://blog.connexxo.com ConneXoX

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