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The Path of Change
ConneXoX
Pierluigi Pugliese
2
The Dynamics of Change…
3
It’s a dance…
4
Change: Is it so Linear?
5
Maybe 

one day…
Today
Adapted from:Tetralemma - M.V. von Kibéd, I. Sparrer
What does your team need? (1)
6
Today
Let’s Start from Today…
• Unaware of the need to change
• What is burning here?
7
Your experience…
8
My Interventions…
• Amplify problems
• Show consequences

(Logic usually does to help)
• Discuss the “Away From” 

(Motivation preference)
9
What does your team need? (2)
10
Away from?
Today
Fog
But where?
Change but… the Direction?
• Brainstorming, but clueless
• Lack of Data
• Low Morale
• Uncertainty
11
Your experience...
12
My Interventions…
• Coaching (questions…)
• Teaching (add knowledge)
• Allow trials and errors
• Culture of safety
• Appreciate initiative
• Work on the vision
13
What does your team need? (3)
14
Away from?
Committed?
But where?
Today
Obstacles
Fog
Problems Along the Way
• Goal clear, unexpected issues
15
Your experience…
16
My Interventions…
• Remove impediments
• Motivation, Reinforcement
• Appreciate progress done
• Help focus
17
What does your team need? (4)
18
Away from?
Maybe 

one day…
Committed?
Towards!
But where?
Today
Obstacles
Fog
Almost There…
• Energised, though Tired
• Less Interesting? 

(Problem is almost solved…)
19
Your experience…
20
My Interventions…
• Motivation
• Remind goal
• Help focus
• Measure completion
21
What does your team need? (5)
22
Away from?
Maybe 

one day…
Committed?
Towards!
But where?
OscillatingToday
Obstacles
Fog
Almost There…
• Old & New, Good & Bad
• Drivers: Failures, Setbacks, 

New information, Motivation work, …
• Comparison
23
Your experience…
24
My Interventions…
• Remind problems of the past
• Remind/Reinforce work done 

(sunk cost?)
• Deal with negativity
• Oscillations as a discovery
• Culture of safety
• Reming goal
• Help focus
25
What does your team need?
26
Away from?
Maybe 

one day…
Committed?
Towards!
But where?
OscillatingToday
Obstacles
Fog
Discuss your Team…
• What phase? => Signals?
• What could be your interventions?

=> Discuss with your neighbour…
27
What does your team need?
28
Away from?
Maybe 

one day…
Committed?
Towards!
But where?
OscillatingToday
Obstacles
Fog
Adapted from:Tetralemma - M.V. von Kibéd, I. Sparrer
Questions?
29
Pierluigi Pugliese
http://blog.connexxo.com
ConneXoX

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The Path of Change