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What’s new in IBM SmartCloud Enterprise?
                                   December 2012

This document provides an overview of new and exciting IBM SmartCloud Enterprise
capabilities that are have been made available over the last several months, culminating
in an updated release in December 2012. These new features and functions are the result
of feedback from customers and business partners along with IBM planned strategic
initiatives. We welcome feedback and will continue to enhance IBM SmartCloud
Enterprise to extend its scope as an enterprise cloud infrastructure to help enterprises and
partners embrace cloud computing with confidence in the security, reliability and control
that IBM delivers.

In addition to the availability of IBM SmartCloud Application Services, IBM’s platform-
as-a-service offering, key new and enhanced capabilities for IBM SmartCloud Enterprise
include:
    • Platinum M2 VM sizes (Now generally available)
    • Alternate Windows Instance Capture (Now generally available)
    • Windows Import/Copy (Pre-Release -- Available by request)
    • Windows 2012 (Pre-Release, but available to all users)
    • Cloud Services Framework enhancements
    • APIs for guest messaging (New and available for all users)
    • ISO 27001 Certification (for all IBM SCE data centers)
    • Object storage (enhanced portal integration with SCE)

SmartCloud Enterprise (SCE) will now be deployed in the following countries: Egypt,
Saudi Arabia, Tunisia, Senegal, Bahrain, Iraq, Jordon, Kuwait, Lebanon, Oman, Qatar,
United Arab Emirates and Yemen. These new additions join the 64 countries where SCE
is already announced and/or deployed, providing the broadest geographic coverage of any
cloud IaaS provider.

Platform as a Service: IBM SmartCloud Application Services
IBM’s platform as a service, IBM SmartCloud Application Services, runs on top of and
deploys virtual resources to IBM SmartCloud Enterprise. SmartCloud Application
Services delivers a secure, automated, cloud-based environment that supports the full
lifecycle of accelerated application development, deployment and delivery. SmartCloud
Application Services provides an enterprise-class infrastructure, enhanced security and
pay-per-use, and allows clients to differentiate themselves with built-in flexible options
that configure cloud their way – leading to a competitive advantage.

SmartCloud Application Services provides two separate but complementary services:
IBM SmartCloud Collaborative Lifecycle Management Service (CLMS) and IBM
SmartCloud Application Workload Service (SCAWS).

IBM SmartCloud Collaborative Lifecycle Management Service
This service, CLMS, provides an integrated set of IBM Rational® tools as a service.
CLMS is designed to help you coordinate software development activities throughout the
lifecycle of an application, from requirements tracking through design, implementation,
build, test, deployment and maintenance. CLMS provides you a "walk up and use,"
quick-adoption service for new projects, teams and clients with no up-front investment to
get started. Clients can add users and roles through a straightforward web user interface.
The environment is designed for resilient service including monitoring, backup and data
retention.

The service includes the functions of the following IBM Rational tools:
   • Rational Team Concert: To track work items, perform source control, and project
       planning activities.
   • Rational Requirements Composer: To track requirements and reports.
   • Rational Quality Manager: To track defects and provide automated quality
       insights based on project metrics.

The Collaborative Lifecycle Management Service may be used together with the IBM
SmartCloud Application Workload Service as one integrated ‘DevOps’ solution that
promotes communication, collaboration and integration between software developers and
IT operations to more rapidly produce quality software products and services.

IBM SmartCloud Application Workload Service
This service, SCAWS, provides platform services based on the concept of a pattern. A
pattern consists of proven best practices and expertise for complex system tasks that have
been captured, lab-tested and optimized into a deployable form. Application patterns
help our clients eliminate manual errors in their application development, quickly deliver
new applications, and drive consistent results.

The service offers the following selection of application patterns:
   • Web Application Pattern (with auto scaling, proxy and caching services)
   • Application Pattern for Java
   • Transactional Database Pattern
   • Data Mart Pattern

These patterns are made available, deployed and managed from an integrated Workload
Service controller environment. That environment includes a visual pattern editor, policy-
based deployment and pattern workload instance lifecycle management, including
monitoring, logging and reporting.

Application patterns that are developed and tested within IBM SmartCloud Application
Services are then portable to either public cloud, SmartCloud Enterprise, or private cloud
with the IBM PureApplication System, delivering choice and flexibility in deployment
models.

In addition to the application patterns, the IBM SmartCloud Application Workload
Service provides users with the ability to customize or create, and deploy virtual system
patterns from within the Workload Service controller environment. Virtual system
patterns consist of the specifications for whole configurations of SmartCloud Enterprise


                                            2
virtual machines provisioned from specially prepared images, and are a way to capture
the details of complex systems and assure they are consistently deployed.

Platinum M2
With the addition of Platinum M2, SmartCloud Enterprise now offers 10 server and eight
attachable persistent storage options which enable the configuration of systems to match
a wide variety of workloads.

An exciting new addition to our Copper, Bronze, Silver, Gold and Platinum server
configurations, Platinum M2 offers a great new alternative for memory-intensive
workloads with 16 Virtual CPUs with 1.25 Gigahertz, and 32 GB of virtual memory.
Additional value from Platinum M2:
   • Intel architecture servers can be provisioned with Linux (Red Hat, Novell SUSE
       or customer provided) or Microsoft Windows Server (2003 or 2008) and your
       choice of middleware – backed by a 99.9% SLA.

You can also dynamically attach and detach up to three extra blocks of persistent storage
(RAID protected in user selectable storage areas) to an instance, preformatted (ext3) or
raw in eight sizes from 256 GB to 10 TB: these configurations are available across all
SCE servers.

Windows Instance Capture
We are now offering to all customers additional flexibility and choice in Windows
instance capture: clients can use the “Save private image” function with or without the
use of Sysprep, the Microsoft System Preparation tool.

The Microsoft System Preparation tool (sysprep.exe) enables Windows system
administrators to prepare Windows Server system images for duplication from one
computer to another computer in a manner that is supported by Microsoft. It changes
security identifiers (SIDs) and other system and configuration settings to make them
unique from one computer to the next in preparation for an automated deployment.

Using Sysprep is the default and should be used to assure that multiple instances created
from the same saved image are unique. Saving an image without using Sysprep (non-
Sysprep) should be used for backup and restore of servers that have software installed
that is sensitive to changes in the system SID. When using non-sysprep capture, care
should be taken to avoid provisioning instances with duplicate SIDs. For further
information on Sysprep, please refer to Microsoft documentation.

Windows Import/Copy (pre-release)
SCE 2.2 is offering a pre-release capability to import and copy Microsoft Windows
images, based on customers’ request and selection.

Windows Import/Copy allows you to import Windows Server virtual images from your
existing environment into SmartCloud Enterprise as well as transfer SCE images between
datacenters. The feature is designed as an extension to the existing Linux Image



                                            3
Import/Copy functionality and as such leverages the existing API and Command line
tools. The expectation is to make this widely available in the first half of 2013.

Windows 2012 (pre-release)
SCE 2.2 is offering a pre-release capability for customers to provision Windows 2012
images. Windows Server 2012 is available now for all customers from Microsoft and
provides many enhancements from previous Windows Server versions. Windows Server
2012 targets cloud workloads, so customers will be able to test these capabilities for their
workloads on SCE. During this pre-release, Windows Server 2012 will be available to all
customers and should be used for non-production use. Full support is expected later in
2013.

Cloud Services Framework enhancements
IBM SmartCloud Enterprise has added the following enhancements to the Cloud Services
Framework:
   • Augmenting the existing service provisioning/deprovisioning with backend
      support
   • New metrics to monitor service usage
   • Service image hiding
   • Extending the existing REST APIs with Java API and CLI capabilities
   • Extending existing service descriptors and persistence of service instance
      parameters
   • For technical details on these enhancements and the specific value they provide,
      please refer to the "Creating and Customizing Services" document in
      Documentation Library.

These exciting enhancements to the Cloud Services Framework make it easier for SCE
customers and partners to create and deliver services on top of SmartCloud Enterprise.
Now you can quickly and easily define and register all the aspects of your service and
make it available to your end customers.

APIs for guest messaging
This new functionality provides a set of APIs to monitor the health of SCE virtual
machine instances by issuing guest messages. Timely receipt of "guest messages" let you
know that your virtual machine is working properly.

ISO 27001 Certification
Information security has become increasingly important to all businesses, big and small.
IBM takes security of its customers’ data very seriously, which has been our heritage for
more than 100 years. To further enhance our security standards and the protection
offered to our customers, IBM has completed the necessary steps to earn ISO 27001
Certification. The ISO (International Organization for Standardization) 27001 standard
provides a framework to ensure that the certified organization addresses security needs
for its customers.




                                             4
The certification from Bureau Veritas was attained for all IBM SmartCloud Services data
centers. Customers in all centers now benefit from:
   • Secure Shield Internet connectivity
   • Additional firewall and intrusion protection
   • New distributed denial of service protection
   • New Botnet protection
   • Updates to hypervisor and additional level of isolation

IBM has obtained certificates to the ISO 27001 standard by country and/or business unit.
To review the entire list, please visit the IBM ISO 27001 web site.

Object storage
As a feature of SmartCloud Enterprise, object storage gives clients an enterprise-class
choice when it comes to self-service cloud back-up and archive.

IBM partners with Nirvanix, a leading provider of enterprise-class cloud storage services,
to deliver SCE-object storage. As part of SCE Release 2.2, in January SCE-object storage
will integrate the IBM and Nirvanix portals into one IBM portal, making it easier for
clients to provision storage.




                                             5
© Copyright IBM Corporation 20112


International Business Machines Corporation
Route 100
Somers, NY 10589 U.S.A.


Published in the United States of America
December 2012
All Rights Reserved


IBM, the IBM logo, the IBM Business Partner emblem and ibm.com are trademarks or registered trademarks of International Business
Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first
occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned
by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries.
A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml


Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.


Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.


Other product, company or service names may be trademarks or service marks of others.


IBM reserves the right to change specifications or other product information without prior notice. This publication could include technical
inaccuracies or typographical errors. IBM provides this publication “as is” without warranty or condition of any kind, either express or implied,
including the implied warranties or conditions of merchantability or fitness for a particular purpose. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions; therefore this statement may not apply to you. Use of the information
herein is at the recipient’s own risk. Information herein may be changed or updated without notice. IBM may also make improvements
and/or changes in the products and/or the programs described herein at any time without notice.

Any performance data for IBM and non-IBM products and services contained in this document was derived under specific operating and
environmental conditions. The actual results obtained by any party implementing such products or services will depend on a large number
of factors specific to such party’s operating environment and may vary significantly. IBM makes no representation that these results can be
expected or obtained in any implementation of any such products or services.


Any material included in this document with regard to third parties is based on information obtained from such parties. No effort has been
made to independently verify the accuracy of the information. This document does not constitute an expressed or implied recommendation
or endorsement by IBM of any third-party product or service.


References in this publication to IBM products or services do not imply IBM intends to make them available in all countries.




                                                                           6

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  • 1. What’s new in IBM SmartCloud Enterprise? December 2012 This document provides an overview of new and exciting IBM SmartCloud Enterprise capabilities that are have been made available over the last several months, culminating in an updated release in December 2012. These new features and functions are the result of feedback from customers and business partners along with IBM planned strategic initiatives. We welcome feedback and will continue to enhance IBM SmartCloud Enterprise to extend its scope as an enterprise cloud infrastructure to help enterprises and partners embrace cloud computing with confidence in the security, reliability and control that IBM delivers. In addition to the availability of IBM SmartCloud Application Services, IBM’s platform- as-a-service offering, key new and enhanced capabilities for IBM SmartCloud Enterprise include: • Platinum M2 VM sizes (Now generally available) • Alternate Windows Instance Capture (Now generally available) • Windows Import/Copy (Pre-Release -- Available by request) • Windows 2012 (Pre-Release, but available to all users) • Cloud Services Framework enhancements • APIs for guest messaging (New and available for all users) • ISO 27001 Certification (for all IBM SCE data centers) • Object storage (enhanced portal integration with SCE) SmartCloud Enterprise (SCE) will now be deployed in the following countries: Egypt, Saudi Arabia, Tunisia, Senegal, Bahrain, Iraq, Jordon, Kuwait, Lebanon, Oman, Qatar, United Arab Emirates and Yemen. These new additions join the 64 countries where SCE is already announced and/or deployed, providing the broadest geographic coverage of any cloud IaaS provider. Platform as a Service: IBM SmartCloud Application Services IBM’s platform as a service, IBM SmartCloud Application Services, runs on top of and deploys virtual resources to IBM SmartCloud Enterprise. SmartCloud Application Services delivers a secure, automated, cloud-based environment that supports the full lifecycle of accelerated application development, deployment and delivery. SmartCloud Application Services provides an enterprise-class infrastructure, enhanced security and pay-per-use, and allows clients to differentiate themselves with built-in flexible options that configure cloud their way – leading to a competitive advantage. SmartCloud Application Services provides two separate but complementary services: IBM SmartCloud Collaborative Lifecycle Management Service (CLMS) and IBM SmartCloud Application Workload Service (SCAWS). IBM SmartCloud Collaborative Lifecycle Management Service This service, CLMS, provides an integrated set of IBM Rational® tools as a service. CLMS is designed to help you coordinate software development activities throughout the
  • 2. lifecycle of an application, from requirements tracking through design, implementation, build, test, deployment and maintenance. CLMS provides you a "walk up and use," quick-adoption service for new projects, teams and clients with no up-front investment to get started. Clients can add users and roles through a straightforward web user interface. The environment is designed for resilient service including monitoring, backup and data retention. The service includes the functions of the following IBM Rational tools: • Rational Team Concert: To track work items, perform source control, and project planning activities. • Rational Requirements Composer: To track requirements and reports. • Rational Quality Manager: To track defects and provide automated quality insights based on project metrics. The Collaborative Lifecycle Management Service may be used together with the IBM SmartCloud Application Workload Service as one integrated ‘DevOps’ solution that promotes communication, collaboration and integration between software developers and IT operations to more rapidly produce quality software products and services. IBM SmartCloud Application Workload Service This service, SCAWS, provides platform services based on the concept of a pattern. A pattern consists of proven best practices and expertise for complex system tasks that have been captured, lab-tested and optimized into a deployable form. Application patterns help our clients eliminate manual errors in their application development, quickly deliver new applications, and drive consistent results. The service offers the following selection of application patterns: • Web Application Pattern (with auto scaling, proxy and caching services) • Application Pattern for Java • Transactional Database Pattern • Data Mart Pattern These patterns are made available, deployed and managed from an integrated Workload Service controller environment. That environment includes a visual pattern editor, policy- based deployment and pattern workload instance lifecycle management, including monitoring, logging and reporting. Application patterns that are developed and tested within IBM SmartCloud Application Services are then portable to either public cloud, SmartCloud Enterprise, or private cloud with the IBM PureApplication System, delivering choice and flexibility in deployment models. In addition to the application patterns, the IBM SmartCloud Application Workload Service provides users with the ability to customize or create, and deploy virtual system patterns from within the Workload Service controller environment. Virtual system patterns consist of the specifications for whole configurations of SmartCloud Enterprise 2
  • 3. virtual machines provisioned from specially prepared images, and are a way to capture the details of complex systems and assure they are consistently deployed. Platinum M2 With the addition of Platinum M2, SmartCloud Enterprise now offers 10 server and eight attachable persistent storage options which enable the configuration of systems to match a wide variety of workloads. An exciting new addition to our Copper, Bronze, Silver, Gold and Platinum server configurations, Platinum M2 offers a great new alternative for memory-intensive workloads with 16 Virtual CPUs with 1.25 Gigahertz, and 32 GB of virtual memory. Additional value from Platinum M2: • Intel architecture servers can be provisioned with Linux (Red Hat, Novell SUSE or customer provided) or Microsoft Windows Server (2003 or 2008) and your choice of middleware – backed by a 99.9% SLA. You can also dynamically attach and detach up to three extra blocks of persistent storage (RAID protected in user selectable storage areas) to an instance, preformatted (ext3) or raw in eight sizes from 256 GB to 10 TB: these configurations are available across all SCE servers. Windows Instance Capture We are now offering to all customers additional flexibility and choice in Windows instance capture: clients can use the “Save private image” function with or without the use of Sysprep, the Microsoft System Preparation tool. The Microsoft System Preparation tool (sysprep.exe) enables Windows system administrators to prepare Windows Server system images for duplication from one computer to another computer in a manner that is supported by Microsoft. It changes security identifiers (SIDs) and other system and configuration settings to make them unique from one computer to the next in preparation for an automated deployment. Using Sysprep is the default and should be used to assure that multiple instances created from the same saved image are unique. Saving an image without using Sysprep (non- Sysprep) should be used for backup and restore of servers that have software installed that is sensitive to changes in the system SID. When using non-sysprep capture, care should be taken to avoid provisioning instances with duplicate SIDs. For further information on Sysprep, please refer to Microsoft documentation. Windows Import/Copy (pre-release) SCE 2.2 is offering a pre-release capability to import and copy Microsoft Windows images, based on customers’ request and selection. Windows Import/Copy allows you to import Windows Server virtual images from your existing environment into SmartCloud Enterprise as well as transfer SCE images between datacenters. The feature is designed as an extension to the existing Linux Image 3
  • 4. Import/Copy functionality and as such leverages the existing API and Command line tools. The expectation is to make this widely available in the first half of 2013. Windows 2012 (pre-release) SCE 2.2 is offering a pre-release capability for customers to provision Windows 2012 images. Windows Server 2012 is available now for all customers from Microsoft and provides many enhancements from previous Windows Server versions. Windows Server 2012 targets cloud workloads, so customers will be able to test these capabilities for their workloads on SCE. During this pre-release, Windows Server 2012 will be available to all customers and should be used for non-production use. Full support is expected later in 2013. Cloud Services Framework enhancements IBM SmartCloud Enterprise has added the following enhancements to the Cloud Services Framework: • Augmenting the existing service provisioning/deprovisioning with backend support • New metrics to monitor service usage • Service image hiding • Extending the existing REST APIs with Java API and CLI capabilities • Extending existing service descriptors and persistence of service instance parameters • For technical details on these enhancements and the specific value they provide, please refer to the "Creating and Customizing Services" document in Documentation Library. These exciting enhancements to the Cloud Services Framework make it easier for SCE customers and partners to create and deliver services on top of SmartCloud Enterprise. Now you can quickly and easily define and register all the aspects of your service and make it available to your end customers. APIs for guest messaging This new functionality provides a set of APIs to monitor the health of SCE virtual machine instances by issuing guest messages. Timely receipt of "guest messages" let you know that your virtual machine is working properly. ISO 27001 Certification Information security has become increasingly important to all businesses, big and small. IBM takes security of its customers’ data very seriously, which has been our heritage for more than 100 years. To further enhance our security standards and the protection offered to our customers, IBM has completed the necessary steps to earn ISO 27001 Certification. The ISO (International Organization for Standardization) 27001 standard provides a framework to ensure that the certified organization addresses security needs for its customers. 4
  • 5. The certification from Bureau Veritas was attained for all IBM SmartCloud Services data centers. Customers in all centers now benefit from: • Secure Shield Internet connectivity • Additional firewall and intrusion protection • New distributed denial of service protection • New Botnet protection • Updates to hypervisor and additional level of isolation IBM has obtained certificates to the ISO 27001 standard by country and/or business unit. To review the entire list, please visit the IBM ISO 27001 web site. Object storage As a feature of SmartCloud Enterprise, object storage gives clients an enterprise-class choice when it comes to self-service cloud back-up and archive. IBM partners with Nirvanix, a leading provider of enterprise-class cloud storage services, to deliver SCE-object storage. As part of SCE Release 2.2, in January SCE-object storage will integrate the IBM and Nirvanix portals into one IBM portal, making it easier for clients to provision storage. 5
  • 6. © Copyright IBM Corporation 20112 International Business Machines Corporation Route 100 Somers, NY 10589 U.S.A. Published in the United States of America December 2012 All Rights Reserved IBM, the IBM logo, the IBM Business Partner emblem and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other product, company or service names may be trademarks or service marks of others. IBM reserves the right to change specifications or other product information without prior notice. This publication could include technical inaccuracies or typographical errors. IBM provides this publication “as is” without warranty or condition of any kind, either express or implied, including the implied warranties or conditions of merchantability or fitness for a particular purpose. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions; therefore this statement may not apply to you. Use of the information herein is at the recipient’s own risk. Information herein may be changed or updated without notice. IBM may also make improvements and/or changes in the products and/or the programs described herein at any time without notice. Any performance data for IBM and non-IBM products and services contained in this document was derived under specific operating and environmental conditions. The actual results obtained by any party implementing such products or services will depend on a large number of factors specific to such party’s operating environment and may vary significantly. IBM makes no representation that these results can be expected or obtained in any implementation of any such products or services. Any material included in this document with regard to third parties is based on information obtained from such parties. No effort has been made to independently verify the accuracy of the information. This document does not constitute an expressed or implied recommendation or endorsement by IBM of any third-party product or service. References in this publication to IBM products or services do not imply IBM intends to make them available in all countries. 6