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CAREER COMPETENCIES IN
CANADA
MULTICULTURALISM AND DIVERSITY
Prepared and Presented by:
Prof. Peivand Pirouzi, Ph.D., MBA, CCPE, Cert. Psychiatry
Lead Education and Career Mentor
http://www.linkedin.com/in/pirouzi
Prof. Peivand Pirouzi, 2019
Universal Employability
Skills
1. Leadership/Management Skills
2. Communication Skills
3. Teamwork Skills
4. Self-Motivated/Ability to work with little or no supervision
5. Problem-Solving/Decision-Making, Reasoning/Creativity skills
6. Dedication to Work
7. Hardworking
8. Work Ethic
9. Planning/Organizing Skills
10. Technical Skills
11. Dependability/Reliability/Responsibility
12. Adaptability
13. Availability/Flexibility
14. Honesty/Integrity/Morality - Character Counts!
15. Computer/Technical Skills
Prof. Peivand Pirouzi, 2019
Universal Employability
Skills
13. Self Presentation Skills
14. Multi-Tasking Skills
15. Positive Attitude/Motivation/Energetic
16. Self-Confidence
17. Leadership/Management Skills
18. Multicultural Sensitivity/Awareness
19. Loyalty
20. Professionalism
21. Willingness to Learn
22. Customer Service Skills
23. Common Sense
24. Interpersonal Abilities
Prof. Peivand Pirouzi, 2019
Employability Characteristics
 1. Positive Attitude - Do not criticize others.
 2. Cooperative - Shows respect for employer.
 3. Accepting and using Feedback- Shows you
want to learn and are willing to improve.
Prof. Peivand Pirouzi, 2019
 4. Flexibility - Accept change and adapt to new
situation.
 5. Life-long learning - Able to learn new skills
(Regulations, Administration, Registration,
Communication).
 6. Leadership - Able to make decisions and solve
problems. Shows others respect and people want to
work with you.
Employability Characteristics
Prof. Peivand Pirouzi, 2019
How to Build Employability Skills?
 Set Educational Goals - Create a plan to get
necessary certificates for becoming qualified
to apply for jobs.
 Be Active in networking – attend Events, Fairs,
Team sports, and more.
 Participate In Some Form of Community
Service - Dedicate your time and energy
toward improving the community.
Prof. Peivand Pirouzi, 2019
Strategy for getting your next job interviews
Copyright Crown College of Canada Inc. All rights reserved.
Copyright Prof. Peivand Pirouzi, 2018
All rights reserved
Prof. Peivand Pirouzi, 2019
How do you define
Multiculturalism?
Prof. Peivand Pirouzi, 2019
How do you define
Multiculturalism?
Multiculturalism in Canada refers to the
presence and persistence of diverse racial
and ethnic minorities who define
themselves as different and who wish to
remain so.
Prof. Peivand Pirouzi, 2019
21.9% of Canadians are immigrants, the
highest share in 85 years: StatsCan
Prof. Peivand Pirouzi, 2019
How do you define
Multiculturalism?
In July 1988 the government passed
a bill to introduce the Canadian
Multiculturalism Act, which set forth
the government's multiculturalism
policy:
"to recognize all Canadians as full
and equal participants in Canadian
society."
Prof. Peivand Pirouzi, 2019
MULTICULTURALISM
Prof. Peivand Pirouzi, 2019
Multi : Several
Culture: is our way of living, our social
behavior and norms. It includes our values,
attitudes, beliefs, traditions, etc
Diversity: The condition of having or being
composed of differing elements
13
Multicultural & Cross-Cultural Points
• Multiculturalism
– Culture defined
• System in which
individuals share
meaning & common
ways of viewing events
& objects
• Sharing of meanings &
interpretations
Royalty-Free/CORBIS
Prof. Peivand Pirouzi, 2019
14
Cultural Determinants in the
Workplace (Triandis)
The Dynamic of Top-Down-Bottom-Up Processes across levels of culture
Jan 8, 2019
Why should multiculturalism be important
to you?
Prof. Peivand Pirouzi, 2019
Theory of Cultural Influence
 Hofstede’s 5 cultural dimensions
Individualism/collectivism
Power distance
Uncertainty avoidance
Masculinity/femininity
Long-term vs. short-term orientation
From Hofstede (2001), Culture’s Consequences, 2nd ed. p 297.
Theory of Cultural Influence
 Hofstede’s 5 cultural dimensions
Individualism/collectivism
The habit or principle of being independent
and self-reliant.
versus
The practice or principle of giving a group
priority over each individual in it.
http://www.niklasblanke.com/hofstede---national-culture.html
Individualism/collectivism
Theory of Cultural Influence
 Hofstede’s 5 cultural dimensions
Powerdistance describes to what extent the
less powerful members of an organization
accepts that power is distributed unequally
http://www.niklasblanke.com/hofstede---national-culture.html
Power distance
http://www.niklasblanke.com/hofstede---national-culture.html
Theory of Cultural Influence
 Hofstede’s 5 cultural dimensions
Uncertainty avoidance
Describes to what extent people feel threatened by
uncertainty and ambiguity and try to avoid these
situations.
http://www.niklasblanke.com/hofstede---national-culture.html
Uncertainty avoidance
http://www.niklasblanke.com/hofstede---national-culture.html
Theory of Cultural Influence
 Hofstede’s 5 cultural dimensions
Masculinity/femininity (Traits)
Describes to what extent the dominant
values in society are achievement, success
and competition.
The opposite is called femininity and this is
when the dominant values in society are
caring for others, quality of life and solidarity
http://www.niklasblanke.com/hofstede---national-culture.html
24
Theory of Cultural Influence
 Hofstede’s 5 cultural dimensions
Masculinity/femininity
http://www.niklasblanke.com/hofstede---national-culture.html
25
Theory of Cultural Influence
 Hofstede’s 5 cultural dimensions
Long-term vs. short-term orientation
Describes to what extent people in a society
exhibit a pragmatic (Practical) future-oriented
perspective rather than a normative (deriving
from a standard) historical point of view.
Additional:
Indulgence versus Restraint describes happiness and the importance of leisure,
controlling your own life and freedom of expression. Indulgence stands for a
society that allows relatively free gratification of drives related to enjoying life and
having fun.
http://geert-hofstede.com/index.php
Theory of Cultural Influence
 Hofstede’s 5 cultural dimensions
Long-term vs. short-term orientation
http://www.niklasblanke.com/hofstede---national-culture.html
Acceptance of Diversity
https://www.conferenceboard.ca/hcp/Details/society/acceptance-of-diversity.aspx
The reality in Canadian Public
Services
https://www.canada.ca/en/treasury-board-secretariat/corporate/reports/building-
diverse-inclusive-public-service-final-report-joint-union-management-task-force-
diversity-inclusion.html
Percentage of students hired through the Research Affiliate Program 2013-2016
The reality in Canadian Public
Services
https://www.canada.ca/en/treasury-board-secretariat/corporate/reports/building-
diverse-inclusive-public-service-final-report-joint-union-management-task-force-
diversity-inclusion.html
Percentage of students hired through the Federal Student Work Experience 2013-16
The reality in Canadian Public
Services
https://www.canada.ca/en/treasury-board-secretariat/corporate/reports/building-
diverse-inclusive-public-service-final-report-joint-union-management-task-force-
diversity-inclusion.html
Percentage of students hired through the Co-op/Internship Program 2013-2016
The Gendered And Racialized Wage Gap
2017
https://www.canadianwomen.org/deficit-worth-worrying-gendered-racialized-wage-gap/
Collectivism per country
https://testmyprep.com/subject/philosophy/types-of-civilizations-social-philosophy
Measuring Cultural Key Competencies
during the Interview Process
The following are among the questions hiring
managers can ask to potential candidates of
employment to measure whether
they meet the essential functions of the job
relating to cultural competency:
Other sources of interview questions:
https://www.ethnoconnect.com/multicultural-diversity-and-awareness-interview-
questions
https://directory.niu.edu/diversity/_files/equal-opportunity/sample-interview-
questions-diversity-and-equity.pdf
35
Example of Interview questions
 What opportunities have you had working
and collaborating in diverse, multicultural
and inclusive settings.
Prof. Peivand Pirouzi, 2019
36
Example of Interview questions
 What is your definition of diversity? How
do you encourage people to honor the
uniqueness of each individual?
 How do you challenge stereotypes and
promote sensitivity and inclusion?
Prof. Peivand Pirouzi, 2019
37
Example of Interview questions
 Tell us about a time when you had to work
with someone who had the direct opposite
personality of yours?
Prof. Peivand Pirouzi, 2019
38
Example of Interview questions
 What have you learned from working with
diverse populations?
Prof. Peivand Pirouzi, 2019
39
Example of Interview questions
 How has your current/previous employer
benefited from multiculturalism?
 How has diversity played a role in shaping
your social style?
Prof. Peivand Pirouzi, 2019
Group Exercise
 Ask few interview questions from your class
partner regarding our topic today.
 Listen to your class partner and give your
constructive feed back about the given
answers.
Prof. Peivand Pirouzi, 2019
Conclusion
 What did you learn today from the lecture and
the group exercise?
Prof. Peivand Pirouzi, 2019
CAREER COMPETENCIES IN
CANADA
MULTICULTURALISM
Prepared and Presented by:
Prof. Peivand Pirouzi, Ph.D., MBA, CCPE, Cert. Psychiatry
Lead Education and Career Mentor
http://www.linkedin.com/in/pirouzi
Prof. Peivand Pirouzi, 2019
2018 Annual Report to
Parliament on Immigration -
Canada
 https://www.canada.ca/en/immigration-
refugees-citizenship/corporate/publications-
manuals/annual-report-parliament-
immigration-2018/report.html
Prof. Peivand Pirouzi, 2019
Diversity in Canada
https://www.canada.ca/en/treasury-board-secretariat/corporate/reports/building-diverse-inclusive-public-service-final-report-joint-union-
management-task-force-diversity-inclusion.html

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Immigration and Citizenship Canada Funded Seminar on Education and Qualification - Prof. Peivand Pirouzi - Career competencies in Canada - Multiculturalism

  • 1. CAREER COMPETENCIES IN CANADA MULTICULTURALISM AND DIVERSITY Prepared and Presented by: Prof. Peivand Pirouzi, Ph.D., MBA, CCPE, Cert. Psychiatry Lead Education and Career Mentor http://www.linkedin.com/in/pirouzi Prof. Peivand Pirouzi, 2019
  • 2. Universal Employability Skills 1. Leadership/Management Skills 2. Communication Skills 3. Teamwork Skills 4. Self-Motivated/Ability to work with little or no supervision 5. Problem-Solving/Decision-Making, Reasoning/Creativity skills 6. Dedication to Work 7. Hardworking 8. Work Ethic 9. Planning/Organizing Skills 10. Technical Skills 11. Dependability/Reliability/Responsibility 12. Adaptability 13. Availability/Flexibility 14. Honesty/Integrity/Morality - Character Counts! 15. Computer/Technical Skills Prof. Peivand Pirouzi, 2019
  • 3. Universal Employability Skills 13. Self Presentation Skills 14. Multi-Tasking Skills 15. Positive Attitude/Motivation/Energetic 16. Self-Confidence 17. Leadership/Management Skills 18. Multicultural Sensitivity/Awareness 19. Loyalty 20. Professionalism 21. Willingness to Learn 22. Customer Service Skills 23. Common Sense 24. Interpersonal Abilities Prof. Peivand Pirouzi, 2019
  • 4. Employability Characteristics  1. Positive Attitude - Do not criticize others.  2. Cooperative - Shows respect for employer.  3. Accepting and using Feedback- Shows you want to learn and are willing to improve. Prof. Peivand Pirouzi, 2019
  • 5.  4. Flexibility - Accept change and adapt to new situation.  5. Life-long learning - Able to learn new skills (Regulations, Administration, Registration, Communication).  6. Leadership - Able to make decisions and solve problems. Shows others respect and people want to work with you. Employability Characteristics Prof. Peivand Pirouzi, 2019
  • 6. How to Build Employability Skills?  Set Educational Goals - Create a plan to get necessary certificates for becoming qualified to apply for jobs.  Be Active in networking – attend Events, Fairs, Team sports, and more.  Participate In Some Form of Community Service - Dedicate your time and energy toward improving the community. Prof. Peivand Pirouzi, 2019
  • 7. Strategy for getting your next job interviews Copyright Crown College of Canada Inc. All rights reserved. Copyright Prof. Peivand Pirouzi, 2018 All rights reserved Prof. Peivand Pirouzi, 2019
  • 8. How do you define Multiculturalism? Prof. Peivand Pirouzi, 2019
  • 9. How do you define Multiculturalism? Multiculturalism in Canada refers to the presence and persistence of diverse racial and ethnic minorities who define themselves as different and who wish to remain so. Prof. Peivand Pirouzi, 2019
  • 10. 21.9% of Canadians are immigrants, the highest share in 85 years: StatsCan Prof. Peivand Pirouzi, 2019
  • 11. How do you define Multiculturalism? In July 1988 the government passed a bill to introduce the Canadian Multiculturalism Act, which set forth the government's multiculturalism policy: "to recognize all Canadians as full and equal participants in Canadian society." Prof. Peivand Pirouzi, 2019
  • 12. MULTICULTURALISM Prof. Peivand Pirouzi, 2019 Multi : Several Culture: is our way of living, our social behavior and norms. It includes our values, attitudes, beliefs, traditions, etc Diversity: The condition of having or being composed of differing elements
  • 13. 13 Multicultural & Cross-Cultural Points • Multiculturalism – Culture defined • System in which individuals share meaning & common ways of viewing events & objects • Sharing of meanings & interpretations Royalty-Free/CORBIS Prof. Peivand Pirouzi, 2019
  • 14. 14 Cultural Determinants in the Workplace (Triandis) The Dynamic of Top-Down-Bottom-Up Processes across levels of culture
  • 15. Jan 8, 2019 Why should multiculturalism be important to you? Prof. Peivand Pirouzi, 2019
  • 16. Theory of Cultural Influence  Hofstede’s 5 cultural dimensions Individualism/collectivism Power distance Uncertainty avoidance Masculinity/femininity Long-term vs. short-term orientation From Hofstede (2001), Culture’s Consequences, 2nd ed. p 297.
  • 17. Theory of Cultural Influence  Hofstede’s 5 cultural dimensions Individualism/collectivism The habit or principle of being independent and self-reliant. versus The practice or principle of giving a group priority over each individual in it. http://www.niklasblanke.com/hofstede---national-culture.html
  • 19. Theory of Cultural Influence  Hofstede’s 5 cultural dimensions Powerdistance describes to what extent the less powerful members of an organization accepts that power is distributed unequally http://www.niklasblanke.com/hofstede---national-culture.html
  • 21. Theory of Cultural Influence  Hofstede’s 5 cultural dimensions Uncertainty avoidance Describes to what extent people feel threatened by uncertainty and ambiguity and try to avoid these situations. http://www.niklasblanke.com/hofstede---national-culture.html
  • 23. Theory of Cultural Influence  Hofstede’s 5 cultural dimensions Masculinity/femininity (Traits) Describes to what extent the dominant values in society are achievement, success and competition. The opposite is called femininity and this is when the dominant values in society are caring for others, quality of life and solidarity http://www.niklasblanke.com/hofstede---national-culture.html
  • 24. 24 Theory of Cultural Influence  Hofstede’s 5 cultural dimensions Masculinity/femininity http://www.niklasblanke.com/hofstede---national-culture.html
  • 25. 25 Theory of Cultural Influence  Hofstede’s 5 cultural dimensions Long-term vs. short-term orientation Describes to what extent people in a society exhibit a pragmatic (Practical) future-oriented perspective rather than a normative (deriving from a standard) historical point of view. Additional: Indulgence versus Restraint describes happiness and the importance of leisure, controlling your own life and freedom of expression. Indulgence stands for a society that allows relatively free gratification of drives related to enjoying life and having fun. http://geert-hofstede.com/index.php
  • 26. Theory of Cultural Influence  Hofstede’s 5 cultural dimensions Long-term vs. short-term orientation http://www.niklasblanke.com/hofstede---national-culture.html
  • 28. The reality in Canadian Public Services https://www.canada.ca/en/treasury-board-secretariat/corporate/reports/building- diverse-inclusive-public-service-final-report-joint-union-management-task-force- diversity-inclusion.html Percentage of students hired through the Research Affiliate Program 2013-2016
  • 29. The reality in Canadian Public Services https://www.canada.ca/en/treasury-board-secretariat/corporate/reports/building- diverse-inclusive-public-service-final-report-joint-union-management-task-force- diversity-inclusion.html Percentage of students hired through the Federal Student Work Experience 2013-16
  • 30. The reality in Canadian Public Services https://www.canada.ca/en/treasury-board-secretariat/corporate/reports/building- diverse-inclusive-public-service-final-report-joint-union-management-task-force- diversity-inclusion.html Percentage of students hired through the Co-op/Internship Program 2013-2016
  • 31. The Gendered And Racialized Wage Gap 2017 https://www.canadianwomen.org/deficit-worth-worrying-gendered-racialized-wage-gap/
  • 32.
  • 34. Measuring Cultural Key Competencies during the Interview Process The following are among the questions hiring managers can ask to potential candidates of employment to measure whether they meet the essential functions of the job relating to cultural competency: Other sources of interview questions: https://www.ethnoconnect.com/multicultural-diversity-and-awareness-interview- questions https://directory.niu.edu/diversity/_files/equal-opportunity/sample-interview- questions-diversity-and-equity.pdf
  • 35. 35 Example of Interview questions  What opportunities have you had working and collaborating in diverse, multicultural and inclusive settings. Prof. Peivand Pirouzi, 2019
  • 36. 36 Example of Interview questions  What is your definition of diversity? How do you encourage people to honor the uniqueness of each individual?  How do you challenge stereotypes and promote sensitivity and inclusion? Prof. Peivand Pirouzi, 2019
  • 37. 37 Example of Interview questions  Tell us about a time when you had to work with someone who had the direct opposite personality of yours? Prof. Peivand Pirouzi, 2019
  • 38. 38 Example of Interview questions  What have you learned from working with diverse populations? Prof. Peivand Pirouzi, 2019
  • 39. 39 Example of Interview questions  How has your current/previous employer benefited from multiculturalism?  How has diversity played a role in shaping your social style? Prof. Peivand Pirouzi, 2019
  • 40. Group Exercise  Ask few interview questions from your class partner regarding our topic today.  Listen to your class partner and give your constructive feed back about the given answers. Prof. Peivand Pirouzi, 2019
  • 41. Conclusion  What did you learn today from the lecture and the group exercise? Prof. Peivand Pirouzi, 2019
  • 42. CAREER COMPETENCIES IN CANADA MULTICULTURALISM Prepared and Presented by: Prof. Peivand Pirouzi, Ph.D., MBA, CCPE, Cert. Psychiatry Lead Education and Career Mentor http://www.linkedin.com/in/pirouzi Prof. Peivand Pirouzi, 2019
  • 43. 2018 Annual Report to Parliament on Immigration - Canada  https://www.canada.ca/en/immigration- refugees-citizenship/corporate/publications- manuals/annual-report-parliament- immigration-2018/report.html Prof. Peivand Pirouzi, 2019