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ENTREPRENEURIAL 
SKILLS 
By G RAJ NARAYAN 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
WHO TREADS THIS PATH? 
 Challenges, Freedom and Passion 
 Keen desire to achieve 
 Strong will to succeed 
 Capability to work 24x7 
 Out of the box thinking 
 Explore off the beaten track 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
REQUIRED SKILLS 
 Good planning capabilities 
 Domain knowledge 
 Competitive, Leadership and Innovation skills 
 Multi-tasking skills 
 Resource Management: finances, employees, time 
 Ability to stick to schedules 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
ATTITUDINAL REQUIREMENTS 
 Assertive personality 
 Open mind for learning 
 Open to criticism 
 Strong desire to please and satisfy 
 Networking capabilities 
 Ability to withstand failures 
 Hard work and Perseverance 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
FAMILY REQUIREMENTS 
 Should have at least moral support from 
immediate family members 
 Not too many family commitments, either 
psychological or financial 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
FINANCIAL STRENGTHS 
Reserves to sustain without any returns for 
a year or two 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
PROBLEMS OF A START-UP 
 Financial assistance from Banks 
 Marketing skills 
 Finding Manpower 
 Multi-skilled and Multi-tasking needs 
 Interactions with Government departments: 
Electricity, Pollution Control Board, Excise, Sales Tax, 
Service Tax, Labour, Municipal Corporation etc 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
ROAD TO SUCCESS 
 Let the right attitude show 
 Focus on Quality 
 Stick to promised schedules 
 Communicate with customers 
 Upgrade knowledge, skills and technology 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
UNIQUENESS OF RADEL 
 Small and modest beginning 
 Innovative solutions 
Promoters’ passion for the products 
Customer-centred approach 
 Rapid turnover of cash flow 
 Continuous innovation 
 Scale model of ideal industry 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
SMALL AND MODEST BEGINNING 
 Established:1979 
 Initial Capital: Rs.10,000/- 
 Sub-contract manufacturer for BHEL 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
INNOVATIVE SOLUTIONS 
Problem: No equipment available to test multi-layer coils 
Developed Multilayer coil tester and ensured zero defect 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
PROMOTER’S PASSION 
Inventions of electronic musical instruments: 
1979 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
CUSTOMER-CENTRIC APPROACH 
Extracts from Appreciation Letters from Customers 
I am most impressed 
with the swiftness of your 
reply and your service. 
Now I can see why the 
rest of the world feels 
threatened of Indians. 
Paresh Shah, London 
I must say I am very, very impressed 
with Radel's customer service. Your 
responses to my questions have been 
both fast and friendly. My overall 
opinion is that Radel is a first-rate 
company in all aspects, and I will be 
sure to spread the word among my 
fellow students of Indian music here in 
the United States. 
Tom Austin 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
CUSTOMER-CENTRIC APPROACH 
Extracts from Appreciation Letters from Customers 
You have a very 
satisfied customer here 
:-). 
It’s obvious to me that 
your company is 
committed to 
innovation, customer 
satisfaction, and 
refinement. It's certain 
you will see more 
orders from me. 
Suresh, Australia 
Your package arrived in excellent 
condition on June 24, a mere 7 days for 
delivery. Your excellent packaging would 
have prevented all damage from 
anything less than the direct crush of an 
elephant's foot. Both instruments work 
well. Consider me a well-pleased 
customer. 
George Graves USA 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
CUSTOMER-CENTRIC APPROACH 
Extracts from Appreciation Letters from Customers 
I really appreciate the service 
rendered by Radel 
It is really nice to note that the after 
service rendered by your company 
is far beyond service rendered by 
many of the service industry. 
I don’t have any words to express 
my satisfaction 
Ganesh, Hyderabad 
Any one who thinks of 
a "sruti box” it should 
be RADEL. 
Dr.S.A.S Sarma, 
Pondicherry 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
CONTINUOUS INNOVATION: 
EXPANSION OF PORTFOLIO 
Design and manufacture of 
electronic fan regulators:1981 
Design and manufacture of 
automated home lighting 
controls: 1982 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
CONSTANT UPGRADATION 
OF PRODUCT PORTFOLIO 
First model of electronic 
tambura for Indian music:1979 
One of the new models of 
Digital tambura: 2014 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
CONSTANT UPGRADATION 
OF PRODUCT PORTFOLIO 
Invented electronic Tabla 
for North Indian music:1987 
The first electronic tabla Taalmala 
The latest model of 
digital tabla: 2014 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
NEW INVENTION ADDED 
TO PRODUCT PORTFOLIO 
Digital Veena 
Invented and Patented: 2002 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
DRIVERS OF STEADY GROWTH 
Management of: 
•Cash Flow 
•Product Portfolio 
•Marketing Skills 
•Quality Awareness 
•Customer-Centric Approach 
Led to growth and set up of a Private Ltd company: 1994 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
TIMELY EXPANSION 
 Set up a state of the art factory in Electronics City Bangalore: 
1995 
 Obtained ISO 9001:2000 Certification: 2003 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
PROBLEMS OF GROWTH 
 Creation of core team 
 Need for quality Managerial staff 
 Higher overheads 
 Wider applicability of statutory laws 
 Wider area of operation - Sales & Marketing costs 
 Competition from unorganized sector 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
PROS & CONS OF 
REVOLUTIONARY PRODUCTS 
PROS 
 First mover: Creates Buzz 
 Less Competition initially 
CONS 
 Concept Selling 
 Slow Customer Adoption 
 Innovative Marketing needed 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
PROS & CONS OF A 
SMALL PLAYER IN A NICHE MARKET 
PROS 
 Fewer Competitors 
 Better Margins 
CONS 
 Small market - Limited Growth options 
 Small marketing budget - Limited Visibility 
 Employees disconnect with product line 
 Batch Production 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
PROBLEMS & SOLUTIONS 
SOLUTIONS 
 Be fair and transparent 
 Be Law-abiding, principled 
 Upgrade continuously 
 Hire and train 
 Optimize Cash Flow 
PROBLEMS 
 Ethics - Employees, Customers, 
Dealers 
 Govt. Agencies 
 Copy-cats 
 Manpower 
 Funding 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
DIVERSIFICATION 
Leveraged extensive domain knowledge in the Aerospace sector to set up 
an Aerospace company: 2005 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
AEROSPACE PRODUCTS 
Speed Switch for Dornier 
Electronic bomb release 
Distributor for Jaguar 
RMI tester 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
QUALITY CERTIFICATIONS 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
AWARDS 
 IMM BINATONE Award for Innovative marketing: 1987 
 Karnataka Rajyotsava Award: 1996 
 Karnataka Kalashree Award: 2001 (Govt of Karnataka) 
 R&D Award from Govt. of India: 2010 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
When Creativity and Innovation combine with 
Stringent Military Quality, you get 
Radel 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
SO WHAT DOES IT TAKE TO BE 
AN ENTREPRENEUR? 
All of these qualities 
Plus 
Your own DNA 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.
GOOD LUCK! 
Content prepared by G Raj Narayan, 2014. Not to be reproduced.

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Entrepreneurial Skills by Raj Narayan

  • 1. ENTREPRENEURIAL SKILLS By G RAJ NARAYAN Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 2. WHO TREADS THIS PATH?  Challenges, Freedom and Passion  Keen desire to achieve  Strong will to succeed  Capability to work 24x7  Out of the box thinking  Explore off the beaten track Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 3. REQUIRED SKILLS  Good planning capabilities  Domain knowledge  Competitive, Leadership and Innovation skills  Multi-tasking skills  Resource Management: finances, employees, time  Ability to stick to schedules Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 4. ATTITUDINAL REQUIREMENTS  Assertive personality  Open mind for learning  Open to criticism  Strong desire to please and satisfy  Networking capabilities  Ability to withstand failures  Hard work and Perseverance Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 5. FAMILY REQUIREMENTS  Should have at least moral support from immediate family members  Not too many family commitments, either psychological or financial Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 6. FINANCIAL STRENGTHS Reserves to sustain without any returns for a year or two Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 7. PROBLEMS OF A START-UP  Financial assistance from Banks  Marketing skills  Finding Manpower  Multi-skilled and Multi-tasking needs  Interactions with Government departments: Electricity, Pollution Control Board, Excise, Sales Tax, Service Tax, Labour, Municipal Corporation etc Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 8. ROAD TO SUCCESS  Let the right attitude show  Focus on Quality  Stick to promised schedules  Communicate with customers  Upgrade knowledge, skills and technology Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 9. UNIQUENESS OF RADEL  Small and modest beginning  Innovative solutions Promoters’ passion for the products Customer-centred approach  Rapid turnover of cash flow  Continuous innovation  Scale model of ideal industry Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 10. SMALL AND MODEST BEGINNING  Established:1979  Initial Capital: Rs.10,000/-  Sub-contract manufacturer for BHEL Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 11. INNOVATIVE SOLUTIONS Problem: No equipment available to test multi-layer coils Developed Multilayer coil tester and ensured zero defect Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 12. PROMOTER’S PASSION Inventions of electronic musical instruments: 1979 Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 13. CUSTOMER-CENTRIC APPROACH Extracts from Appreciation Letters from Customers I am most impressed with the swiftness of your reply and your service. Now I can see why the rest of the world feels threatened of Indians. Paresh Shah, London I must say I am very, very impressed with Radel's customer service. Your responses to my questions have been both fast and friendly. My overall opinion is that Radel is a first-rate company in all aspects, and I will be sure to spread the word among my fellow students of Indian music here in the United States. Tom Austin Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 14. CUSTOMER-CENTRIC APPROACH Extracts from Appreciation Letters from Customers You have a very satisfied customer here :-). It’s obvious to me that your company is committed to innovation, customer satisfaction, and refinement. It's certain you will see more orders from me. Suresh, Australia Your package arrived in excellent condition on June 24, a mere 7 days for delivery. Your excellent packaging would have prevented all damage from anything less than the direct crush of an elephant's foot. Both instruments work well. Consider me a well-pleased customer. George Graves USA Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 15. CUSTOMER-CENTRIC APPROACH Extracts from Appreciation Letters from Customers I really appreciate the service rendered by Radel It is really nice to note that the after service rendered by your company is far beyond service rendered by many of the service industry. I don’t have any words to express my satisfaction Ganesh, Hyderabad Any one who thinks of a "sruti box” it should be RADEL. Dr.S.A.S Sarma, Pondicherry Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 16. CONTINUOUS INNOVATION: EXPANSION OF PORTFOLIO Design and manufacture of electronic fan regulators:1981 Design and manufacture of automated home lighting controls: 1982 Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 17. CONSTANT UPGRADATION OF PRODUCT PORTFOLIO First model of electronic tambura for Indian music:1979 One of the new models of Digital tambura: 2014 Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 18. CONSTANT UPGRADATION OF PRODUCT PORTFOLIO Invented electronic Tabla for North Indian music:1987 The first electronic tabla Taalmala The latest model of digital tabla: 2014 Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 19. NEW INVENTION ADDED TO PRODUCT PORTFOLIO Digital Veena Invented and Patented: 2002 Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 20. DRIVERS OF STEADY GROWTH Management of: •Cash Flow •Product Portfolio •Marketing Skills •Quality Awareness •Customer-Centric Approach Led to growth and set up of a Private Ltd company: 1994 Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 21. TIMELY EXPANSION  Set up a state of the art factory in Electronics City Bangalore: 1995  Obtained ISO 9001:2000 Certification: 2003 Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 22. PROBLEMS OF GROWTH  Creation of core team  Need for quality Managerial staff  Higher overheads  Wider applicability of statutory laws  Wider area of operation - Sales & Marketing costs  Competition from unorganized sector Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 23. PROS & CONS OF REVOLUTIONARY PRODUCTS PROS  First mover: Creates Buzz  Less Competition initially CONS  Concept Selling  Slow Customer Adoption  Innovative Marketing needed Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 24. PROS & CONS OF A SMALL PLAYER IN A NICHE MARKET PROS  Fewer Competitors  Better Margins CONS  Small market - Limited Growth options  Small marketing budget - Limited Visibility  Employees disconnect with product line  Batch Production Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 25. PROBLEMS & SOLUTIONS SOLUTIONS  Be fair and transparent  Be Law-abiding, principled  Upgrade continuously  Hire and train  Optimize Cash Flow PROBLEMS  Ethics - Employees, Customers, Dealers  Govt. Agencies  Copy-cats  Manpower  Funding Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 26. DIVERSIFICATION Leveraged extensive domain knowledge in the Aerospace sector to set up an Aerospace company: 2005 Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 27. AEROSPACE PRODUCTS Speed Switch for Dornier Electronic bomb release Distributor for Jaguar RMI tester Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 28. QUALITY CERTIFICATIONS Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 29. AWARDS  IMM BINATONE Award for Innovative marketing: 1987  Karnataka Rajyotsava Award: 1996  Karnataka Kalashree Award: 2001 (Govt of Karnataka)  R&D Award from Govt. of India: 2010 Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 30. When Creativity and Innovation combine with Stringent Military Quality, you get Radel Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 31. SO WHAT DOES IT TAKE TO BE AN ENTREPRENEUR? All of these qualities Plus Your own DNA Content prepared by G Raj Narayan, 2014. Not to be reproduced.
  • 32. GOOD LUCK! Content prepared by G Raj Narayan, 2014. Not to be reproduced.