The Mobile Millennial - Collaborate '15 Presentation

Copyright © 2015 Deloitte Development LLC. All rights reserved.1 PeopleMatter 2015
• Who we are
• We provide research on leading
practices, trends and
benchmarking in learning, talent
management and strategic HR.
• 6 research practices
• Learning & Development
• Leadership Development
• Talent Management
• Human Resources
• Talent Acquisition
• Tools & Technology
• Offerings
• WhatWorks®
Membership: Research, data, tools
and advisory
• IMPACT®
: A leading conference on the Business
of Talent
• Advisory Support
Human Resources
Leadership
Development
Learning &
Development
Talent Acquisition
Talent Management
Tools & Technology

The Mobile Imperative

6.8
Billion
People on the planet
4 Billion Own a mobile phone
3.5
Billion Use a toothbrush
Source: 60SecondMarketer.com

babies born
daily on earth…
476,000 iPhones sold daily
( before announcement of iPhone 6)
http://www.techinsider.net/crunching-numbers-how-many-apple-inc-aapl-iphones-
have-been-sold-worldwide/119766.html
http://www.apple.com/pr/library/2014/09/22First-Weekend-iPhone-Sales-Top-10-
Million-Set-New-Record.html
http://www.statista.com/statistics/263401/global-apple-iphone-sales-since-3rd-quarter-
2007/
(Apple sold over 10 M units of
iPhone 6 or 6 Plus in the first 3 days)
360,000

Starting Points
• Ubiquitous
• Powerful
• Native “untethered-ness”
• Valu
e

83% of orgs
plan to invest
in mobile in
next 12
months
Source: IDG Enterprise Consumerization of IT in the Enterprise
Study 2014

What HR Leaders Tell Us…….
▪ 60%: Increase Productivity
▪ 59%: More Timely Responses
from Users
▪ 53%: Improve Decision
Making
▪ 52%: Increase Employee
Engagement
Source: Smartphones in the Workforce: What HR Practitioners Tell Us About
Planned Use. In press. Bersin by Deloitte. June 2015.

Perceived Impacts of Mobile Use at Work
Improved
managerial
efficiency
through a more
rapid response
time to questions
46%
Higher
engagement
40%
Ability to do things we
cannot do today
35%
Source: Smartphones in the Workforce: What HR Practitioners Tell Us
About Planned Use. In press. Bersin by Deloitte. June 2015.

Negative Impact? …. Not so much!
20%
28%
Source: Smartphones in the Workforce: What HR Practitioners Tell Us
About Planned Use. In press. Bersin by Deloitte. June 2015.

Mobile: A System of Engagement
Employees want mobile access for:
Time and
expense
reporting
Employee
directory
Knowledge
sharing
Learning
solutions
Recruiting…
and
applying
Source: Global Human Capital Trends

•Career minded
•Mobile
•Transparent
•Tech ….
dependent
Millennials
2020:
50% of US workforce
2030:
75% of global workforce

43% of job seekers today
use mobile in their job
search.
21% of them expect
companies to already have
mobile apply processes.
Source:Jobvite, jobvite.com. 2015.

Why is Mobile Important? Why
45%
of job candidates
now apply for
jobs on mobile
devices
Source: Global Human Capital Trends; Mobile Learning Cookbook
Proliferation of
Technology
Younger
Workforce
Continuous
Learning
Immediacy of
Transactions
Why is Mobile Important?

Source: PeopleMatter, 2015.
Applying for
a Job Via
Smartphone

Convergence……and a Question
Increasing Far-flung
Workforce
Native
Vendor
Apps
Ubiquitous
Smartphones
Where is
HR?

Convergence……
34 million Americans work
from home -- to increase to
63M by 2016
58% of Americans own
Smartphones
Just Say
No…
93% of HCM
providers
support apps

Planned Smartphone App Use Applicable to Hourly
Workers

The Time & Attendance Sequence via
Mobile
Source: PeopleMatter, 2015.

Prerequisites and Barriers
Missing Pieces
• ERP/HRIS doesn’t support
Mobile Apps
• Corporate mobile policy
lacking
• Managing the distraction
factor
• Industrial espionage
• The Yelp factor

Reality

Ninety-three
percent of the
HCM solution
providers in our
recent study
support HR
mobile
applications
Source: Smartphone Support in Talent and HR Applications: 2015

Conclusion

Thank You!
LinkedIn: DrKatherineJones
Twitter : Katherine_Jones
Blog at www.bersin.com: Technology for Talent
Email: Kathjones@deloitte.com

About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of
member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also
referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about for a detailed description of DTTL
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Copyright © 2014 Deloitte Development LLC. All rights reserved.
36 USC 220506
Member of Deloitte Touche Tohmatsu Limited

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The Mobile Millennial - Collaborate '15 Presentation