StUX - IA Summit 2005 - Peter Boersma

Peter Boersma Senior Information Architect for EzGov [email_address] IA Summit 2005, Montréal, Canada, Sunday March 6, 4:15 – 5:00PM This StUX! integrating IA deliverables in a web application development methodology

Peter Boersma, EzGov ,[object Object],[object Object],[object Object],[object Object],[object Object]

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

EzGov transforming the business of government ,[object Object],[object Object],[object Object],[object Object],[object Object]

EzGov organizational chart User Experience Solutions Engineering Quality Assurance Product Mgmt. Sales & Marketing People & Finance Delivery Mgmt. Mgmt. Team Service Delivery

EzGov organizational chart User Experience Solutions Engineering Quality Assurance Product Mgmt. Sales & Marketing People & Finance Delivery Mgmt. Mgmt. Team Service Delivery 5 20 70 10 15 8 14 40 8

UX department responsibilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

EzGov uses Rational Unified Process (RUP)

RUP = a software development methodology ,[object Object],[object Object],[object Object],[object Object]

RUP doesn’t support User Centered Design ,[object Object],[object Object]

RUP isn’t enough ,[object Object]

RUP’s UX Model isn’t enough ,[object Object]

EzGov’s non-technical additions to RUP ,[object Object],[object Object],[object Object],[object Object]

StUX = deliverables diagram and descriptions

StUX deliverables diagram (1/3) ,[object Object],[object Object]

StUX deliverables diagram (2/3) ,[object Object]

StUX deliverables diagram (3/3) ,[object Object],[object Object],[object Object],[object Object],[object Object]

StUX deliverables descriptions (1/2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

StUX deliverables descriptions (2/2) ,[object Object],[object Object],[object Object]

Introducing StUX to the company

StUX design process (first 2 years) ,[object Object],[object Object],[object Object],[object Object]

StUX promotion materials (1/2) ,[object Object],[object Object]

StUX promotion materials (2/2) ,[object Object]

EzGov organizational chart (zoomed in) Information Architects Visual Designers Solutions Engineering Delivery Mgmt. Quality Assurance Systems Analysts Service Delivery User Experience

StUX impact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

StUX future ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What can you do? ,[object Object],[object Object],[object Object],[object Object]

Others have done it before ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

AOL/Netscape ,[object Object],http://www.leacock.com/deliverables/

Nose ,[object Object],http://www43.nose.ch/nose/ref_portfolio.php?id=3

Rabobank (no, not Rob-a-bank) ,[object Object]

Brooks Automation Inc. ,[object Object],[object Object]

Satama ,[object Object],http://www.satama.com/english/index/How_we_do_it/Basis_of_operations/Process.html

Cooper http://www.cooper.com/content/why_cooper/the_process.asp

Tool: Omnigraffe stencils for UCD ,[object Object]

StUX - IA Summit 2005 - Peter Boersma

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